Ethical Values or Strategic Values? The Two Faces of Systems Theory in Public Relations

2020 ◽  
pp. 219-234
Author(s):  
Ron Pearson
Author(s):  
Armin Scholl ◽  
Maja Malik

Observing, describing, and analyzing journalism as part of society requires theories on a macro level. Unlike normative theories, which criticize journalism with respect to its achievements and failures within society, systems theory operates with the concept of function in a non-normative sense. Based on the groundwork of Talcott Parsons’ theory of social systems, Niklas Luhmann developed systems theory further and radicalized it by strictly avoiding any kind of structural conservatism. His approach is built on the assumption that social systems operate autonomously on the basis of the functional differentiation to their environment. Macro-level systems, i.e., societal systems, fulfill unique functions for and within society. Functional autonomy and singularity make a modern society highly efficient but force each system to rely on the functional performances of all other societal systems. Hence, societal systems are structurally coupled and interdependent. Epistemologically, systems do not exist as ontological units but are strictly observer-related, be the observer the system itself or an external observer, such as the scientific community is. In journalism research, Luhmann’s systems theory has been applied to journalism as a societal system. Several competing approaches with different perspectives on the system observed (journalism, the mass media, or the public sphere) have been developed with respect to identifying the basic characteristics on which the system operates. Despite their differences they have this in common: journalism is not considered the sum of individual journalists and their (individual) way of working, instead, the systems-theoretical perspective is holistic. However, compared to theories of professionalism, which is also a holistic concept, systems theory neither identifies journalism with the profession of journalism, nor commits it to professional journalism. Instead, the structure of journalism is flexible, i.e., functionally equivalent, as long as its function is fulfilled. This function can be specified: journalism provides society periodically with current, independent, factual, and relevant information. Empirically, systems theory helps defining the population of journalists by deducing it from its function. Unlike mere empirical approaches, which arbitrarily draw samples from an unknown population, it is possible to clearly draw distinctions between journalism and other forms of public communication, such as public relations, advertising, propaganda, or lay communication. Still, it is challenging to operationalize such an abstract theory, as it is not specially made for hypothesis-driven research.


1990 ◽  
Vol 67 (4) ◽  
pp. 956-963 ◽  
Author(s):  
Jacob Shamir ◽  
Barbara Straus Reed ◽  
Steven Connell

1984 ◽  
Vol 61 (1) ◽  
pp. 27-34 ◽  
Author(s):  
Michael Ryan ◽  
David L. Martinson

Author(s):  
Obinna Johnkennedy Chukwu

The study was carried out to assess public relations’ practice of Edo State University Uzairue. The study was predicated on Systems Theory (ST). The objectives were to determine the extent whether or not the Institution has a functional public relations department and to evaluate the extent of its public relations activities’ effectiveness, amongst others.  Interview schedule was used to elicit information from the public relations office headed by the public relations officer. Findings indicates, amongst others, that the University has a public relations office, but does not have public relations department, and that the extent of her public relations activities’ effectiveness is average, amongst others. Given the above and the enormity of the importance of public relations to the educational institutions, the study, thus, recommend that Edo State University Uzairue should set-up a PR department with its ancillary compliments; step-up, and also, utilise effective public relations strategies in order to achieve effectiveness in its public relations’ campaigns or activities.


2019 ◽  
Vol 8 (3) ◽  
pp. 201-223
Author(s):  
Robert Hiscock

This study traces the formative application of systems theory to public relations and its consideration as a promising paradigm framework for the field, through a rich array of critical perspectives, and more recent analyses that examine public relations as a social phenomenon. The principles of grounded theory are applied to the selection and assessment of a representative sample of academic literature published between 1975 and 2016. A categorization framework emerges from the thematic analysis of the data that re-evaluates the historical application of systems theory. Two main insights emerge from the study. First, even in cases where a specific systems theory is not directly invoked, systems concepts are evident throughout the data of this period. Second, although systems theory has been applied extensively in the analyses of the organization, and more lately in the analyses of the impacts of public relations on the social world as a whole, analysis of the individual as a system actor as a central unit of analysis was not apparent in the data. Accordingly, a reflection on the individual as a system actor is undertaken, along with an updated visual model of the public relations system. Concluding remarks summarize the case for the ongoing relevance of systems theory to public relations research, practice, and education.


2017 ◽  
Vol 73 (4) ◽  
pp. 421-438
Author(s):  
Katie R. Place

The purpose of this study was to examine the role of ethics and service learning client work in public relations education. Interviews were conducted with students at three universities who had completed public relations client work. Findings suggest that ethics in client work involves honesty, respect, following personal convictions, bracketing personal values, and balancing ethical values. Students perceived that client work prepared them to be accountable, perform quality work, rely on mentoring, and learn that being ethical takes practice. Ultimately, client work appears to help students explore ethical beliefs and competencies in a realistic environment with assistance.


1999 ◽  
Vol 27 (2) ◽  
pp. 197-198
Author(s):  
Joseph R. Zakhary

In California Dental Association v. FTC, 119 S. Ct. 1604 (1999), the U.S. Supreme Court reviewed a decision by the U.S. Court of Appeals for the Ninth Circuit that a nonprofit affiliation of dentists violated section 5 of the Federal Trade Commission Act (FTCA), 15 U.S.C.A. § 45 (1998), which prohibits unfair competition. The Court examined two issues: (1) the Federal Trade Commission's (FTC) jurisdiction over the California Dental Association (CDA); and (2) the proper scope of antitrust analysis. The Court unanimously held that CDA was subject to FTC's jurisdiction, but split 5-4 in its finding that the district court's use of abbreviated rule-of-reason analysis was inappropriate.CDA is a voluntary, nonprofit association of local dental societies. It boasts approximately 19,000 members, who constitute roughly threequarters of the dentists practicing in California. Although a nonprofit, CDA includes for-profit subsidiaries that financially benefit CDA members. CDA gives its members access to insurance and business financing, and lobbies and litigates on their behalf. Members also benefit from CDA marketing and public relations campaigns.


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