A framework for managing social issues in supply chains

Author(s):  
Sadaat Ali Yawar
Keyword(s):  
2019 ◽  
Vol 10 (1) ◽  
pp. 157-182 ◽  
Author(s):  
Samanthi Silva ◽  
Stefan Schaltegger

Purpose The necessity to assess and manage supply chains to be free from social problems such as human and labour rights abuses has become particularly apparent since the introduction of conflict minerals regulations in the United States (Dodd-Frank Act) and the European Union. Similarly, stakeholders demand that products are free from social problems. Ever more companies are therefore challenged to assess and manage social issues in their supply chains. At the same time, the increasing literature on assessment and management of social issues is disperse and an overview missing. This paper aims to provide an overview of the existing literature on social assessment and management approaches relating to conflict minerals and connected to social issues in supply chains. Design/methodology/approach A review of the academic literature on social assessment and management of conflict minerals to provide an overview is currently missing. This paper addresses this gap by systematically reviewing the existing research literature on approaches for the social assessment and management of conflict minerals from a supply chain perspective. Findings The systematic literature review found 21 social assessment and 30 social management approaches with reference to conflict minerals, with the most referenced approach being the OECD guidelines. Overall, the conflict mineral related literature discusses rather general social assessment and management approaches, such as codes of conduct, while the effectiveness of the approaches is not analysed in depth. The paper finds that an analysis of the effectiveness and interlinkages of different approaches is missing. The large variety of social and human rights issues addressed in the academic literature ranges from corruption to violence, going beyond the scope of regulations focused on conflict minerals. This indicates that regulations on conflict minerals and the consequences for management are seen as a specific case with wider implications for future regulations and the necessity for management to solve social problems in supply chains in an effective way. Research limitations/implications The review paper is conceptual and develops a framework to classify social assessment and management approaches for conflict minerals, drawing on the supply chain management literature. Practical implications The overview reveals that research refers to broader social assessment and management approaches indicating wider implications for assessing and managing social issues in supply chains in general, irrespective of whether they are conflict mineral related. Research has, however, so far not addressed the effectiveness and interlinkages between social assessment and management approaches. The aim of the emerging regulations, however, is to foster more effective management of social issues in supply chains. Management is therefore challenged to develop and implement innovative approaches to effectively reduce social problems in supply chains beyond conflict minerals. Conclusions are drawn for management and research. Social implications The paper highlights the need for collaboration with NGOs, industry associations and suppliers, recommending to engage in supplier development. Originality/value The paper conducts the first systematic review of academic literature on conflict mineral related social assessment and management approaches. A framework is proposed to classify social assessment and management approaches based on supply chain management literature. While conflict minerals often represent a small fraction of components in a product, they can have huge and costly implications for companies, which require (potentially) large changes for the sourcing and supply strategy of a company. Conflict mineral regulations represent the first attempt to regulate social and human rights abuses in supply chains holding companies responsible for misconduct caused by suppliers abroad.


2019 ◽  
Vol 2019 ◽  
pp. 1-11 ◽  
Author(s):  
Alptekin Ulutaş ◽  
Ayşe Topal ◽  
Rim Bakhat

“Sustainability” term has not only become increasingly important globally for individual companies, but also become important for whole supply chains. The selection of supplier is a significant decision for the sustainability of supply chains. Literature review revealed that supplier selection is made traditionally based on economic attributes which are insufficient for sustainability of supply chains as sustainability requires taking economic, environmental, and social issues into account. For this purpose, this paper proposes determining the green supplier selection attributes and then developing a methodology for assessment and ranking of green suppliers based on determined attributes. The first contribution of this study is to propose a novel method, which is FROV (fuzzy extension of range of value) to literature. The latter is to utilize fuzzy extension of preference selection index (FPSI) to identify the weights of attributes. The third is to develop a novel fuzzy multiattribute decision-making model consisting of FPSI and FROV to determine the best supplier for a Turkish textile company.


2018 ◽  
Vol 21 (2) ◽  
pp. 269-292 ◽  
Author(s):  
Laura A. Carlson ◽  
Vera Bitsch

Ready-made-garment (RMG) production for sale in the EU and USA is a key source of economic development for Bangladesh. The 2013 collapse of Rana Plaza revealed worker safety and other social issues in RMG factories in Bangladesh, showing that formal, top-down approaches to these problems, including corporate codes-of-conduct and reforms in Bangladeshi labor laws, have little effect. Supply chain sustainability is a key issue for business, government and civil society. Satisfactory theoretical approaches to promoting social sustainability in supply chains are lacking. A case study using qualitative document analysis identifies the key institutional factors related to social sustainability in the Bangladeshi RMG industry, with a modified version of the Institutional Analysis and Development (IAD) framework as an analytical frame. Key elements of other frameworks for social sustainability are discussed in terms of how well the IAD framework captures those concepts, and how employing the IAD could enhance supply chain analysis.


2018 ◽  
Vol 25 (9) ◽  
pp. 3986-4008 ◽  
Author(s):  
Sumit Kishore Lalwani ◽  
Breno Nunes ◽  
Daniel Chicksand ◽  
Dev Kumar (Roshan) Boojihawon

Purpose The purpose of this paper is to examine the self-declared sustainability initiatives of the world’s four largest chocolate manufacturers (Ferrero, Mars, Mondelez and Nestlé) and the measures they take to tackle social problems within the context of establishing sustainable sourcing of cocoa in Ghana and the Ivory Coast. Global cocoa supply chains are under continuous media and public scrutiny. Recent incidents of malpractice in supply chain management have left global chocolatiers vulnerable in terms of how they deal with social issues across their global supply chain networks. Critics have argued that there is a lack of consistency and transparency between what companies say and do in upholding sustainable practices across their supply chains. Design/methodology/approach The authors draw from the sustainable supply chain literature to develop our theoretical parameters and undertake a case-based analysis of the existing sustainability practices of these chocolatiers. Using the insights from this analysis, the authors propose a conceptual framework for a rigorous comparative assessment of self-declared sustainable sourcing initiatives of global agricultural supply chains. The methodology is qualitative and the research method is a secondary-data case study. Findings Four main parameters were identified and used to compare self-declared initiatives, namely: social sustainability certification from respectable bodies; code of conduct for suppliers; partnerships with the primary supply chain stakeholders; and supplier collaboration programme and improvement initiatives. The case companies chosen have implemented several initiatives, but the most prominent seem to indicate the reliance on third-party certification. Not all companies adopted a supplier code of conduct. The partnerships and collaboration programmes with different associations are presented as efficient for companies as well as farmers. Improvements in the conditions of farmers are advocated as a key result. Research limitations/implications This paper is based on self-declared secondary data. Subsequently, it is possible that the case companies did not document some practices; or that companies do not do what they claim. Practical implications This paper provides a comprehensive framework for agricultural businesses to compare their sustainability efforts and improve the performance of their supply chains, particularly those who belong to the cocoa supply chains. The proposed framework allows an assessment of initiatives at policy, strategic, tactical and operational levels to improve social sustainability of supply chains. Social implications This paper may help companies to think more clearly about greater transparency and provide the impetus for dealing more effectively with serious social issues in agricultural supply chains such as: child labour, child trafficking, modern slavery, etc. It may also instruct consumers to better understand what companies do as part of their sustainability agenda, alongside the communication of other features of their products, such as quality. Originality/value The framework adds value by providing a novel way to systematically compile and analyse data around self-declared sustainable initiatives. Actors within agricultural supply chains can use the framework to assess and drive their sustainability efforts and practices, leading to ways to improve the social performance of their global supply chains.


2015 ◽  
Vol 19 (1) ◽  
pp. 33-45 ◽  
Author(s):  
Payman Ahi ◽  
Cory Searcy

Purpose – The purpose of this paper is to identify the metrics used in the literature to measure social issues in sustainable supply chains. Design/methodology/approach – A systematic literature review was conducted to identify peer-reviewed articles containing metrics pertaining to social issues in the supply chain. A structured content analysis of each identified article was conducted to extract the metrics. This analysis provided a basis for a frequency analysis to determine how often the various metrics appeared in the literature. The metrics were also analyzed to determine whether they: simultaneously addressed the other areas of the triple bottom line, namely, environmental and/or economic issues; were quantitative or qualitative metrics; and could be classified as absolute, relative or context-based metrics. Findings – A total of 53 unique metrics were identified. The analysis of the results showed that a limited number of environmental (3 metrics) and economic (11 metrics) issues were addressed by the metrics as well. A combination of quantitative (39.6 per cent) and qualitative (60.4 per cent) measurements were used. The vast majority of the metrics (90.6 per cent) were further classified as absolute metrics. Originality/value – This paper presents one of the first in-depth analyses of metrics used to measure social issues in supply chains. This is important because social issues are often overlooked in research focused on performance measurement in sustainable supply chains.


2021 ◽  
Vol 13 (13) ◽  
pp. 7101
Author(s):  
Joash Mageto

Sustainable supply chain management has been an important research issue for the last two decades due to climate change. From a global perspective, the United Nations have introduced sustainable development goals, which point towards sustainability. Manufacturing supply chains are among those that produce harmful effluents into the environment in addition to social issues that impact societies and economies where they operate. New developments in information and communication technologies, especially big data analytics (BDA), can help create new insights that can detect parts and members of a supply chain whose activities are unsustainable and take corrective action. While many studies have addressed sustainable supply chain management (SSCM), studies on the effect of BDA on SSCM in the context of manufacturing supply chains are limited. This conceptual paper applies Toulmin’s argumentation model to review relevant literature and draw conclusions. The study identifies the elements of big data analytics as data processing, analytics, reporting, integration, security and economic. The aspects of sustainable SCM are transparency, sustainability culture, corporate goals and risk management. It is established that BDA enhances SSCM of manufacturing supply chains. Cyberattacks and information technology skills gap are some of the challenges impeding BDA implementation. The paper makes a conceptual and methodological contribution to supply chain management literature by linking big data analytics and SSCM in manufacturing supply chains by using the rarely used Toulmin’s argumentation model in management studies.


2018 ◽  
Vol 12 (3) ◽  
pp. 81-99 ◽  
Author(s):  
Mark Stevenson ◽  
Rosanna Cole

Purpose The purpose of this study is to examine how organisations report on the detection and remediation of modern slavery in their operations and supply chains and to understand their approaches to disclosing information in response to modern slavery legislation. Design/methodology/approach An analysis of secondary data based on the statements is released in response to the 2015 UK Modern Slavery Act by 101 firms in the clothing and textiles sector. Findings Many firms use the same practices to detect and remediate modern slavery as for other social issues. But the hidden, criminal nature of modern slavery and the involvement of third party labour agencies mean practices need to either be tailored or other more innovative approaches developed, including in collaboration with traditional and non-traditional actors. Although five broad types of disclosure are identified, there is substantial heterogeneity in the statements. It is posited however that firms will converge on a more homogenous set of responses over time. Research limitations/implications The study is limited to one industry, responses to UK legislation and the information disclosed by focal firms only. Future research could expand the focus to include other industries, country contexts and stakeholders. Practical implications Managers must consider how their own firm’s behaviour contributes to the modern slavery threat, regulates both their stock and non-stock supply chains and ensures modern slavery is elevated from the procurement function to the boardroom. In making disclosures, managers may trade-off the potential competitive gains of transparency against the threat of information leakage and reputational risk should their statements be falsified. The managers should also consider what signals their statements send back up the chain to (sub-)suppliers. Findings also have potential policy implications. Originality/value The study expands the authors’ understanding of: modern slavery from a supply chain perspective, e.g. identifying the importance of standard setting and risk avoidance; and, supply chain information disclosure in response to legislative demands. This is the first academic paper to examine the statements produced by organisations in response to the UK Modern Slavery Act.


2021 ◽  
Vol 122 ◽  
pp. 102888
Author(s):  
Han Zou ◽  
Maged M. Dessouky ◽  
Shichun Hu

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