scholarly journals Implikasi WORK ENGAGEMENT, Fun at work, DAN JOB SATISFACTION TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN ATRIA HOTEL GADING SERPONG

2020 ◽  
Vol 11 (1) ◽  
Author(s):  
Respati Wulandari ◽  
Christy Ayu Sarah Panjaitan

Atria Hotel Gading Serpong berdiri sejak tahun 2010 di bawah naungan Parador Hotels & Resorts. Atria Hotel Gading Serpong merupakan hotel bintang empat berstandar internasional yang berkomitmen dengan standar internasional untuk melayani kebutuhan pasar lokal di bidang konferensi dan perjalanan dinas. Tujuan penelitian ini adalah untuk mengetahui pengaruh fun at work, work engagement, dan job satisfaction terhadap OCB pada karyawan Atria Hotel Gading Serpong. Metode penelitian yang digunakan adalah metode penelitian kuantitatif dengan metode pengumpulan data menggunakan kuesioner. Teknik pengambilan sampel dilakukan dengan teknik probability sampling dengan metode proportionate stratified sampling dan menggunakan rumus slovin. Data-data yang diperoleh kemudian diolah menggunakan software IBM SPSS Statistic versi 25. Hasil yang dicapai dalam penelitian ini menunjukkan bahwa work engagement, dan job satisfaction memiliki pengaruh positif terhadap OCB, sedangkan fun at work tidak memiliki pengaruh terhadap OCB pada karyawan Atria Hotel Gading Serpong.Kata kunci : work engagement, fun at work, job satisfaction, OCB

2016 ◽  
Vol 44 (2) ◽  
pp. 95-109 ◽  
Author(s):  
Shiri Lavy ◽  
Hadassah Littman-Ovadia

Character strengths are hypothesized to contribute to human thriving. However, the effects of their use on individuals’ behaviors and attitudes at work, an important domain of modern life, have rarely been studied. In the present study, we examined associations of employees’ use of character strengths at work with productivity, organizational citizenship behavior (OCB), and job satisfaction. Based on the broaden-and-build theory of positive emotions, we suggested a multiple mediation model demonstrating how these associations are mediated by positive affect and engagement. Participants ( N = 1,095) completed measures of strengths use, work productivity, OCB, job satisfaction, positive affect, and work engagement. As hypothesized, using strengths at work was associated with productivity, OCB, and job satisfaction, and these associations were mediated by higher positive emotions and engagement. The findings highlight the potential benefits of encouraging employees to use their strengths and point to positive affect and work engagement as mediating these effects.


2020 ◽  
Vol 2 (4) ◽  
pp. 1070
Author(s):  
Revin Hardiyanto Putra ◽  
Joyce Angelique Turangan

This study aims to examine the effect of job satisfaction and organizational commitment on organizational citizenship behavior (OCB) on employees of PT. Indec Diagnostics Jakarta. A non-probability sampling applying convenience technique is applied. Data processed using SMART PLS version 3.3.2. The total of  46 employees of PT. Indec Diagnostics Jakarta was involved in this study. The results of the study indicate that job satisfaction has a positive and significant effect on Organizational Citizenship Behavior (OCB) and organizational commitment has a positive and significant effect on Organizational Citizenship Behavior (OCB). Penelitian ini bertujuan untuk meneliti pengaruh job satisfaction dan organizational commitment terhadap organizational citizenship behavior (OCB) pada karyawan PT. Indec Diagnostics Jakarta. Pengambilan sampel pada penelitian ini digunakan dengan cara non probability sampling dengan teknik convenience sampling. Data diolah menggunakan program SMART PLS versi 3.3.2. Penelitian ini menggunakan sampel sebanyak 46 karyawan PT. Indec Diagnostics, Jakarta. Hasil dari penelitian ini menunjukkan bahwa job satisfaction mempunyai pengaruh yang positif dan signifikan terhadap organizational citizenship behavior (OCB) dan organizational commitment juga memiliki pengaruh yang positif serta signifikan terhadap organizational citizenship behavior (OCB).


2021 ◽  
Vol 14 (1) ◽  
pp. 88-101
Author(s):  
Aprilia Maharani Ayuningsih

Penelitian ini merupakan penelitian kuntitatif yang bertujuan untuk mengetahui seberapa besar pengaruh work engagement dan komitmen organisasi dan organizational citizenship behavior terhadap karyawan Puskesmas. Kesehatan penduduk masih perlu mendapat perhatian secara sungguh-sungguh dari semua pihak, karena dampaknya akan mempengaruhi kualitas aset sumber daya manusia Indonesia di masa yang akan datang. Metode analisis dalam penelitian ini menggunakan analisis berganda. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah non probability sampling dengan teknik purposive sampling, dan responden penelitian adalah 82 karyawan yang bekerja di Puskesmas. Penelitian ini menemukan bahwa work engagement berpengaruh sangat signifikan terhadap OCB, dan komitmen organisasi berpengaruh sangat signifikan terhadap OCB. Kemudian work engagement dan komitmen organisasi memiliki pengaruh sangat signifikan terhadap OCB.


2021 ◽  
Vol 4 (1) ◽  
pp. 97-120
Author(s):  
Imaduddin al azzam Azzam ◽  
Widya Parimita ◽  
Christian Wiradendi Wolor

The objectives of this study are: 1) To find out the description of work engagement, job satisfaction and Organizational Citizenship Behavior (OCB) for employees of PT. Rizki Asa Buana on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152. 2) To determine the effect of Work Engagement on Organizational Citizenship Behavior (OCB) on employees of PT. Rizki Asa Buana on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152. 3) To determine the effect of Job Satisfaction on Organizational Citizenship Behavior (OCB) on employees of PT. Rizki Asa Buana on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152. 4) To find out how much the contribution of Job Engagement and Job Satisfaction to Organizational Citizenship Behavior (OCB) for employees of PT. Rizki Asa Buana on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152. This research was conducted on 135 employees of PT. Rizki Asa Buana on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152. The data collection technique used survey and interview methods, namely by interviewing employees one by one and distributing questionnaires which were then processed using the SPSS program. This research uses descriptive and explanatory analysis. The results obtained from the regression show that there is a positive and significant influence between Work Engagement on Organizational Citizenship Behavior and a positive and significant influence between Job Satisfaction on Organizational Citizenship Behavior and the research model of Job Engagement and Job Satisfaction can predict Organizational Citizenship Behavior in Pt. Rizki Asa Buana which is on Jl. Manggul jaya no.9 (base 4) cikiwul, bantar gebang. Bekasi 17152 with a value of Fcount> Ftable (62.091> 2.70) and significance (0.000 <0.05). Keyword: Employee Engagement, Job Satisfaction, Organizational Citizenship Behavior (OCB).


2020 ◽  
Vol 71 ◽  
pp. 212-249
Author(s):  
Ferman ISMAEL ◽  
Mehmet YESILTAS

In spite of the increase attention on the corporate social responsibility (CSR) which is considered to be a responsible social behavior of a firm towards its stakeholders and environment, the underlying explanation mechanism that could describe this relationship has not been exhaustively investigated, especially in the context of Iraq. Thus, this study developed a theoretical model of moderation and mediation to provide deeper insight on the impact of CSR on the work engagement and organizational behavior. This research is focused on employees in Iraq, with primary data acquired using a structured questionnaire answered by 524 respondents. The study was undertaken to highlight employees’ perception of the different aspects of CSR and their effect on job satisfaction, work engagement, and organizational citizenship behavior. Data analysis was carried out using structural equation modeling, a combination of multiple regression and factor analysis. The study findings explicitly demonstrate that the dimensions of Corporate Social Responsibility have a very strong positive effect on Organizational Citizenship Behavior and Work Engagement. In addition, work engagement was found to have direct relationship with organizational citizenship behavior and job satisfaction, while job satisfaction has a direct relationship with organizational citizenship behavior, and mediating/moderating effect on the relationship work engagement and organizational citizenship behavior. Finally, the theoretical and practical implications of our findings were discussed in the study.


2020 ◽  
Vol 16 (1) ◽  
Author(s):  
Enong Rostiawati

Abstract: Organizational Citizenship Behavior (OCB) is a variable that can be influenced by job satisfaction. This study aims to determine the effect of job satisfaction variables on Organizational Citizenship Behavior OCB alumni level IV leadership training in Banten Province. This research uses a quantitative approach through survey methods. Data analysis technique used is simple linear regression. The population in this study were 40 respondents and the sample used was 40 respondents. Determination of the sample using total sampling techniques or samples taken from the entire study population. The results of the analysis and interpretation of research data show that the value of the regulatory coefficient of influence on job satisfaction on Organizational Citizenship Behavior (OCB) alumni of leadership training level IV is 0.740 thus it can be concluded that job satisfaction has a direct positive effect on Organizational Citizenship Behavior alumni training, meaning that improvement of satisfaction in IV level leadership training is 0.740. work has an impact on improving Organizational Citizenship Behavior for training alumni, So Organizational Citizenship Behavior for training alumni can be achieved through job satisfaction.Keywords: Job satisfaction, Organizational Citizenship Behavior, Leadership Training Alumni Level IV


2018 ◽  
Vol 8 (01) ◽  
pp. 723-733
Author(s):  
Hairuddin Safaat ◽  
Tn. Jumadil

The needs of nurses who have the category of "good citizen" is the main concern that can not be ignored by management because it will have a positive impact on the organization.The purpose of this research is to analyze the influence of workload, job satisfaction and organizational commitment to Organizational Citizenship Behavior nurses. The research involved 104 implementer nurses. Data excavation techniques used questionnaires and interviews. Data were analyzed by regression analysis, t test, F test and coefficient of determination.The result of the research at the 5% significance level shows that: Workload has positive effect not significant to OCB nurse (regression coefficient: 0.116, p value: 0.245). The variables that give positive and significant influence to the nurse OCB are job satisfaction (regression coefficient: 0,226 and p value: 0,022) and organizational commitment (regression coefficient: 0,253 and p value: 0,012). Workload, job satisfaction and organizational commitment simultaneously give positive and significant influence to OCB nurse (F arithmetic: 4.836) with sig value: 0,003). Organizational commitment was the most dominant variable significantly influence the organizational citizenship behavior of nurses in the context of nurses in Batara Guru regional hospital, Luwu regency. Keywords : Work load, job satisfaction, organizational commitment, Organizational Citizenship Behavior


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