scholarly journals Job Burnout in Front-Line Employees: Moderating Role of Hope and Self-Efficacy

2019 ◽  
Vol 1 (1) ◽  
pp. 18-23
Author(s):  
Faiza Akhtar ◽  
◽  
Huma Khan
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Self Efficacy ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Frontline Employees ◽  
Moderation Effect ◽  
Negative Effect ◽  
Moderating Role

The present study investigates the effects of burnout toward job performance and job satisfaction with a moderating role of hope and self-efficacy. Findings from 310 frontline employees of Pakistani commercial bank (Lahore, Karachi & Islamabad), showed burnout has a significant negative effect on job performance and job satisfaction. A simple random sampling technique was used to collect data, and inferential statistics were applied to analyze the data. However, results disclose no moderation effect of hope on burnout and job performance or with job satisfaction. But, data significantly support the moderation effect of self-efficacy. The moderation effect was analyzed by the moderation process of Preacher, Rucker, & Hayes, (2007). The study further sheds light on the development of psychological capital, and the importance of the implication of the current finding is discussed. This study will help top management and trainers to understand so they can manage burnout issues on frontline employees for better performance and employee satisfaction.

scholarly journals Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy

2019 ◽  
Vol 21 (3) ◽  
pp. 330
Author(s):  
UJU VIOLET ALOLA ◽  
Simplice A Asongu ◽  
Andrew Adewale Alola
Keyword(s):  
Self Efficacy ◽  
Professional Training ◽  
Sampling Technique ◽  
Job Embeddedness ◽  
Important Variable ◽  
Frontline Employees ◽  
Mediating Role ◽  
Negative Effect ◽  
The Relationship

Applying the conservation of resource resources theory and the self-efficacy theory, this study investigates the relationship between supervisor incivility, self-efficacy, cynicism and the job embeddedness of employees in the hotel industry. The role of self-efficacy, as an important variable that mediates the relationship between the predictor and the criterion variable, is significantly evaluated. A non-probability sampling technique was used to collect 245 questionnaires from frontline employees of five and four-star hotels in Nigeria. The findings reveal that supervisor incivility has a negative effect on self-efficacy and a positive effect on cynicism, and that self-efficacy negatively affects cynicism. There was no significant relationship with job embeddedness in the study.  Importantly, the investigation establishes that self-efficacy is a mediating variable between supervisor incivility and cynicism. The study noted the importance of adopting a policy that introduces periodic seminars and professional training for both employees and supervisors, as a means for curbing incivility and cynicism. The study concludes with theoretical and practical implications, leaving room for further investigation

scholarly journals Impact of organizational politics on proactive behavior of government employees: the moderating role of self-efficacy

2020 ◽  
Vol 18 (1) ◽  
pp. 385-393 ◽  
Author(s):  
Fauzan Ali Rasyid ◽  
M Sandi Marta
Keyword(s):  
Organizational Performance ◽  
Self Efficacy ◽  
Negative Relationship ◽  
Organizational Politics ◽  
Proactive Behavior ◽  
Government Employees ◽  
Moderation Effect ◽  
Negative Effect ◽  
Moderating Role

In today’s organizational environment, human resources are seen to be one of the most crucial assets that must be maintained, particularly the existence of employees’ proactive behavior, which is needed for the sustainability of organizational performance. One factor, which may affect the employees’ proactive behavior, is organizational politics. Therefore, the main objective of this study is to investigate the effect of organizational politics on proactive behavior of government employees and to test further whether this effect was moderated by self-efficacy. This study used a quantitative approach with an exploratory method to answer the proposed hypothesis. The samples were 310 local government employees in Bandung district, Cimahi City, Bandung City, and West Bandung Regency, Indonesia. For processing the data and testing the hypotheses, this research employed Moderated Regression Analysis by using STATA 13. The results showed that organizational politics has a negative effect on the proactive behavior of government employees, and the moderation effect of self-efficacy can weaken the negative relationship between organizational politics and proactive behavior. The study, therefore, makes a valuable contribution regarding the additional evidence to the organization within this field.

scholarly journals Examining the Mediation of Job Satisfaction in the Relationship between Work Stress and Turnover Intention in Textile Company

2020 ◽  
Vol 5 (2) ◽  
pp. 113-121
Author(s):  
Romat Saragih ◽  
Arif Partono Prasetio ◽  
Bachruddin Saleh Luturlean
Keyword(s):  
Job Satisfaction ◽  
Work Stress ◽  
Turnover Intention ◽  
Sampling Method ◽  
Sampling Technique ◽  
Jel Classification ◽  
Positive Direction ◽  
Negative Effect ◽  
The Relationship

Objective – This study investigates the mediation role of job satisfaction in the relationship between work stress and turnover intention. A study about turnover intention in the textile company is still rarely done in Indonesia. This study can fill the gap regarding the topic. Methodology/Technique – A nonprobability sampling method with an accidental sampling technique was used, and we get 110 usable responses from a textile company in West Java, Indonesia. Macro Process with SPSS was used to measure the regression and the mediation. Findings – The study found that work stress has a negative effect on job satisfaction. Work stress significantly related to turnover intention in a positive direction. Job satisfaction did not have a significant relation with turnover intention. Thus, in this study, we found no mediation role in job satisfaction. Novelty – Evidently, work stress solely took part in shaping the turnover intention. Type of Paper: Empirical. Keywords: Work stress, Job satisfaction, Turnover intention, Textile Company, Mediation Reference to this paper should be made as follows: Saragih, R; Prasetio, A.P; Luturlean, B.S. 2020. Examining the Mediation of Job Satisfaction in the Relationship between Work Stress and Turnover Intention in Textile Company, J. Mgt. Mkt. Review 5(2) 113 – 121. https://doi.org/10.35609/jmmr.2020.5.2(4) JEL Classification: J28, J29, M19.

scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN EFIKASI DIRI TERHADAP KEPUASAAN KERJA GURU

2017 ◽  
Vol 8 (2) ◽  
pp. 85
Author(s):  
Neti Karnati ◽  
Adjat Wiratma
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Direct Effect ◽  
Junior High School ◽  
Self Efficacy ◽  
Random Sampling ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
The Self ◽  
Positive Direct

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kepemimpinan transformasional dan efikasi diri terhadap kepuasan kerja guru di SMP Yayasan Budi Mulia Lourdes Jakarta. Metodologi penelitian adalah survei yang dipilih dengan teknik simple random sampling. Analisis dan interpretasi data menunjukkan bahwa (1) kepemimpinan transformasional berpengaruh positif langsung terhadap kepuasan kerja, (2) efikasi diri berpengaruh langsung positif terhadap kepuasan kerja, (3) kepemimpinan transformasional berpengaruh positif langsung terhadap efikasi diri.KATA KUNCI: efikasi diri, kepemimpinan transformasional, kepuasan kerja.  THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND SELF EFFICACY OF THE JOB SATISFACTION TEACHERABSTRACTThe purpose of this study is to determine the effect of transformational leadership and self efficacy of the job satisfaction teacher in Junior High School of Budi Mulia Lourdes Jakarta.The research methodology was survey which was selected by simple random sampling technique. Analysis and interpretation of the data indicates that (1) transformational leadership of a positive direct effect on job satisfaction, (2) self efficacy positive direct effect on job satisfaction, (3) transformational leadership positive direct effect on the self efficacy.

Job Performance of Malaysian Academic Institutes with the Mediating Role of Entrepreneurial Leadership

2019 ◽  
Vol 16 (11) ◽  
pp. 4714-4721
Author(s):  
Tawee Jamjumrus ◽  
Duangsamorn Rungsawanpho ◽  
Aermporn Sirirat
Keyword(s):  
Job Performance ◽  
Self Efficacy ◽  
Sampling Technique ◽  
Learning Orientation ◽  
Entrepreneurial Leadership ◽  
Mediating Role ◽  
Managerial Competency ◽  
Universiti Utara Malaysia ◽  
Positive Effect

The purpose of this study is to investigate the job performance of Malaysian academic institutions in the presence of managerial competency, self-efficacy and learning orientation with the mediating role of entrepreneurial leadership. This is a quantitative study and random sampling technique was used. 200 sample size was taken from the Universiti Utara Malaysia and Universiti of Technology Malaysia. For the data collection 5-point Likert scale was used and PLS-SEM version 3 was used to analyze the data. Findings of this study showed that managing competency, self-efficacy and learning orientation put a very positive effect on the job performance of Malaysian academic institutes along with the role of entrepreneurial leadership which has also emerged pretty much significant in ensuring the higher level of job performance.

scholarly journals Influence of Emotional Intelligence, Interpersonal Communication and Job Satisfaction on the Job Performance of Staff in Chevron Nigeria Limited, Warri, Delta State Nigeria

2020 ◽  
Vol 9 (4) ◽  
pp. 160
Author(s):  
Jude J. Obiunu ◽  
Jennifer O. Yalaju
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Data Collection ◽  
Job Performance ◽  
Interpersonal Communication ◽  
Significant Relationship ◽  
Random Sampling ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Level Of Significance

This study investigated the influence of emotional intelligence, interpersonal communication and job satisfaction on the job performance of staff in Chevron Nigeria Limited, Warri. Four null hypotheses guided the study. The correlation research design was adopted in the study. A sample of 400 was selected by the researchers using simple random sampling technique. The instrument used for data collection was a validated and reliable questionnaire. Regression statistics was used to test the stated null hypotheses, at 0.05 level of significance. The findings in the study showed that the four null hypotheses were rejected which is an indication that there is a significant relationship between emotional intelligence, interpersonal communication, job satisfaction and job performance of staff in Chevron Nigeria Limited.

scholarly journals Pengaruh Kualitas Layanan Internal dan Kepuasan Kerja terhadap Kinerja Karyawan Hotel

2021 ◽  
Vol 10 (1) ◽  
pp. 13-22
Author(s):  
Ni Luh Putu Surining Jati ◽  
I Ketut Surata ◽  
I Gusti Agung Febrianto
Keyword(s):  
Job Satisfaction ◽  
Data Analysis ◽  
Service Quality ◽  
Job Performance ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
The Other ◽  
Internal Service Quality ◽  
Performance Analyze

This research was conducted to analyze the influence of internal service quality on job performance, analyze the influence of job satisfaction on job performance, and analyze the influence of internal service quality and job satisfaction on job performance at The Ritz-Carlton Bali. Questionnaires as the data collection technique were distributed to employees at The Ritz-Carlton Bali as the respondents. The total samples were 85 respondents which identified using simple random sampling technique and Slovin formula as sampling technique. The measurements of this research used a Likert scale. The methods of data analysis used were classic assumption testing, coefficient determination, hypothesis test, and testing by SPSS version 24. The results of data analysis indicated that internal service quality has a positive and significant effect on job performance at The Ritz-Carlton Bali as proven by the value of tcount (3,259) > ttabel (1,663).  Job satisfaction has a positive and significant effect on job performance at The Ritz-Carlton Bali as proven by the value of tcount 2,742 > ttabel (1,663). and Internal service quality and job satisfaction simultaneously have a contributing is 5,21% through to the job performance. While the other remaining 4,79% is influenced by the other variable studied in this research.

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