scholarly journals The 5 Dimensions of Problem Solving using Dinna: Case Study in the Electronics Industry

Author(s):  
Mohammed Hamoumi ◽  
Abdellah Haddout ◽  
Mariam Benhadou

Based on the principle that perfection is a divine criterion, process management exists on the one hand to achieve excellence (near perfection) and on the other hand to avoid imperfection. In other words, Operational Excellence (EO) is one of the approaches, when used rigorously, aims to maximize performance. Therefore, the mastery of problem solving remains necessary to achieve such performance level. There are many tools that we can use whether in continuous improvement for the resolution of chronic problems (KAIZEN, DMAIC, Lean six sigma…) or in resolution of sporadic defects (8D, PDCA, QRQC ...). However, these methodologies often use the same basic tools (Ishikawa diagram, 5 why, tree of causes…) to identify potential causes and root causes. This result in three levels of causes: occurrence, no detection and system. The research presents the development of DINNA diagram [1] as an effective and efficient process that links the Ishikawa diagram and the 5 why method to identify the root causes and avoid recurrence. The ultimate objective is to achieve the same result if two working groups with similar skills analyse the same problem separately, to achieve this, the consistent application of a robust methodology is required. Therefore, we are talking about 5 dimensions; occurrence, non-detection, system, effectiveness and efficiency. As such, the paper offers a solution that is both effective and efficient to help practitioners of industrial problem solving avoid missing the real root cause and save costs following a wrong decision.

Author(s):  
Mohammed Hamoumi ◽  
Abdellah Haddout ◽  
Mariam Benhadou

Based on the principle that perfection is a divine criterion, process management exists on the one hand to achieve excellence (near perfection) and on the other hand to avoid imperfection. In other words, Operational Excellence (EO) is one of the approaches, when used rigorously, aims to maximize performance. Therefore, the mastery of problem solving remains necessary to achieve such performance level. There are many tools that we can use whether in continuous improvement for the resolution of chronic problems (KAIZEN, DMAIC, Lean six sigma…) or in resolution of sporadic defects (8D, PDCA, QRQC ...). However, these methodologies often use the same basic tools (Ishikawa diagram, 5 why, tree of causes…) to identify potential causes and root causes. This result in three levels of causes: occurrence, no detection and system. The research presents the development of DINNA diagram [1] as an effective and efficient process that links the Ishikawa diagram and the 5 why method to identify the root causes and avoid recurrence. The ultimate objective is to achieve the same result if two working groups with similar skills analyse the same problem separately, to achieve this, the consistent application of a robust methodology is required. Therefore, we are talking about 5 dimensions; occurrence, non-detection, system, effectiveness and efficiency. As such, the paper offers a solution that is both effective and efficient to help practitioners of industrial problem solving avoid missing the real root cause and save costs following a wrong decision.


2021 ◽  
Author(s):  
Mohammed Hamoumi ◽  
Abdellah Haddout ◽  
Mariam Benhadou

Based on the principle that perfection is a divine criterion, process management exists on the one hand to achieve excellence (near perfection) and on the other hand to avoid imperfection. In other words, Operational Excellence (EO) is one of the approaches, when used rigorously, aims to maximize performance. Therefore, the mastery of problem solving remains necessary to achieve such performance level. There are many tools that we can use whether in continuous improvement for the resolution of chronic problems (KAIZEN, DMAIC, Lean six sigma…) or in resolution of sporadic defects (8D, PDCA, QRQC ...). However, these methodologies often use the same basic tools (Ishikawa diagram, 5 why, tree of causes…) to identify potential causes and root causes. This results in three levels of causes: occurrence, no detection and system. The research presents the development of DINNA diagram [1] as an effective and efficient process that links the Ishikawa diagram and the 5 why method to identify the root causes and avoid recurrence. The ultimate objective is to achieve the same result if two working groups with similar skills analyse the same problem separately, to achieve this, the consistent application of a robust methodology is required. Therefore, we are talking about 5 dimensions; occurrence, non-detection, system, effectiveness and efficiency. As such, the paper offers a solution that is both effective and efficient to help practitioners of industrial problem solving avoid missing the real root cause and save costs following a wrong decision.


Author(s):  
Rosalia Gonzales ◽  
Travis Mathewson ◽  
Jefferson Chin ◽  
Holly McKeith ◽  
Lane Milde ◽  
...  

Since the advent of modern-day screening collections in the early 2000s, various aspects of our knowledge of good handling practices have continued to evolve. Some early practices, however, continue to prevail due to the absence of defining data that would bust the myths of tradition. The lack of defining data leads to a gap between plate-based screeners, on the one hand, and compound sample handling groups, on the other, with the latter being the default party to blame when an assay goes awry. In this paper, we highlight recommended practices that ensure sample integrity and present myth busting data that can help determine the root cause of an assay gone bad. We show how a strong and collaborative relationship between screening and sample handling groups is the better state that leads to the accomplishment of the common goal of finding breakthrough medicines.


1974 ◽  
Vol 4 (2) ◽  
pp. 157-168
Author(s):  
Donald J. Wolk ◽  
Anthony J. Tomanio

The following paper describes a program designed to involve school and community persons in an action-oriented problem-solving process related to increased drug use in the schools. A total of 104 persons attended the one full day and two followup sessions. Results from three evaluative methods revealed that participants experienced personal learning, increased understanding and sensitivity to others; and they examined, evolved and worked on concrete plans to resolve identified school-community problems related to drugs and communication. Recommendations for future programs are stated.


2017 ◽  
Vol 8 (2) ◽  
pp. 228
Author(s):  
Dusica Stevcevska Srbinoska ◽  
Edi Smokvarski

Selecting the best integration approach is a meticulous and sensitive process that can mold the completion of the merger and/or acquisition transaction. In this paper, I discuss that implementing the proper integration approach leads to mitigating or increasing impending risks when going into major company restructuring events. If proper selection and execution takes place, and all related processes and expectations of the parties involved are duly taken into account, successful post-merger integration can be concluded in the Republic of Macedonia in spite of numerous difficulties. One of the greatest risk factors certainly lies in the satisfaction or dissatisfaction of the work force which is of vital meaning for the operational excellence of every entity. Three different integration approaches - absorption, symbiosis, and preservation - are observed through literature overview and particular transactions. Additionally, I study the example of the integration approach adopted by one. Vip doo Skopje following the merger of Vip operator dooel Skopje and ONE in 2015, accentuating that multiple factors can increase or deteriorate the chances of integration success.


Author(s):  
Houda Mezouar ◽  
Abdellatif El Afia

The purpose of this paper is to develop an approach to analyse and evaluate continuity in Service Supply Chain (SSC), through a case study. This approach is based on the data-driven quality strategy "Define, Measure, Analyze, Improve, Control" (DMAIC) which is used to drive Six Sigma projects, and on the characteristics of Smart Supply Chain. It combines Business process management (BPM), Supply Chain Operations Reference (SCOR), and the Root cause analysis tree diagram. The chosen case study is the electricity SCC, especially the business process 'management of electricity for residential buildings' of the Moroccan electricity SSC. The paper shows that the suggested approach identifies the discontinuity causes for the studied SSC, improves the business process behavior and manages its control by providing a dashboard that encompasses KPIs for periodically controlling of the SSC "to-be" state.


2022 ◽  
Author(s):  
Martino Maggetti ◽  
Philipp Trein

Abstract The coronavirus disease pandemic has exposed differences in the capacity of governments around the world to integrate and coordinate different policy instruments into a coherent response. In this article, we conceptualize and empirically examine policy integration in responses to the coronavirus disease crisis in 35 countries. We then discuss how the interplay between restrictions, health protection, and economic policy has been articulated between, on the one hand, a policy design based on the complementarity of pro-public health and pro-economy measures, implying an integrated response, and, on the other, a policy design based on the perception of an inherent trade-off between the two. Finally, we discuss three implications from our analysis of policy integration against the coronavirus disease crisis for the post-COVID state: (a) the normalization and adaptation of integrated crisis responses; (b) the possible acceleration and “catching up” of problem-solving capacity as governments may use the crisis as an instance to put into place new social policies; and (c) policy integration as an accelerator of policy complexity and resistance against technocracy in the post-COVID state.


Author(s):  
Karamoko Detto ◽  
Yoro Dezay Thierry ◽  
Moroh Jean-Luc Aboya ◽  
Koffi Alex Joel ◽  
Djè Koffi Marcellin

The aim of this study is to evaluate the hygienic quality of the dishes cooked and sold by the women traders in the town of Korhogo. The study was carried out with 45 restaurants in the town of Korhogo. It consisted on the one hand, a survey based on the Ishikawa diagram in order to assess the hygienic conditions, and on the other hand of microbiological analyses of the ready-to-serve meals. A total of 90 samples were taken, including 2 dishes per restaurant, respectively consisting of one hot and one cold dish. Generally, results showed that hygienic conditions were unsatisfactory based on the utilized guidelines. From a microbiological point of view, the meal samples were 75.2% satisfactory, 7.6% acceptable and 17.2% unsatisfactory. In view of these results, it appears essential to improve hygiene conditions by greater involvement of the official services involved in training these traders and monitoring compliance with good hygiene practices and the establishment of a program of cleaning and disinfection of premises and equipment.


Author(s):  
Roberto A. Duran-Novoa ◽  
Jacobo Tijerina-Aguilera

Nuestro artículo estudia como las metodologías orientadas hacia la calidad y mejora continua (e.g. Lean, Six Sigma, Operational excellence) pueden apoyar el desarrollo de la innovación sistemática, basándonos en la hipótesis que las herramientas y buenas prácticas de la calidad han alcanzado su madurez luego de desarrollarse desde los años 40, situación que no sucede aún con la innovación y sus principios. Para obtener tendencias generales, estudiamos primero la evolución de las publicaciones asociadas a los términos "calidad” e “innovación” desde 1990 a 2016, para luego enfocar el estudio hacia la compatibilidad entre los principios de excelencia operacional (ExOp) e innovación en el diseño de productos (IDP). Inicialmente pudimos observar que los estudios acerca de calidad se desarrollan a un ritmo que disminuye su tasa de crecimiento en los últimos años, apoyando la suposición de maduración. Esto no ocurre con los estudios acerca de innovación, los cuales mantienen una tasa de crecimiento sostenida, lo que hace razonable suponer que la investigación relacionada a innovación alcanzará y eventualmente sobrepasará en cantidad a la investigación relacionada a calidad. Si bien pudimos observar que la ExOp e IDP tienen objetivos generales compatibles, descubrimos que no es recomendable aplicar directamente los principios de la ExOp a la IDP, tanto por motivos empíricos como conceptuales. Dentro de los motivos conceptuales, destacan los conflictos generados por la orientación hacia la eficacia de la ExOp y la orientación hacia la disrupción de la IDP. Esto hace que la IDP promueva la toma de riesgos en búsqueda de anticiparse a los mercados, en circunstancias que la ExOp promueve practicar y propagar lo validado a través de la experiencia, buscando mejoras incrementales en los procesos. Para poder lidiar con las incompatibilidades entre ExOp e IDP, se comparan  principios fundamentales de ambos enfoques y se clasifican en 3 categorías: alta probabilidad de compatibilidad, alta probabilidad de incompatibilidad, y principios que requieren mayor investigación para ser aplicados. Basados en lo anterior, proponemos una lista de principios de ExOp recomendables para quienes se enfoquen en la IDP, de manera que puedan ser un apoyo para desarrollar un proceso robusto, evitando a la vez futuras incompatibilidades. Finalmente, posibles direcciones de investigación –tanto académicas como industriales- son sugeridas, buscando fortalecer la sincronización entre la  ExOp y la IDP. Palabras clave: Calidad, excelencia operacional, innovación, diseño.


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