scholarly journals Exploring Citizens’ Perceptions-based Intangible Resources in the Public Sector: An Analysis of the Relation Between Wealth and Engagement and Trust in 17 Countries

2021 ◽  
Vol 14 (1(28)) ◽  
pp. 119-139
Author(s):  
Paloma Piqueiras ◽  
María José Canel Crespo

Across the globe, public administrations are employing communication to develop programs to respond to the challenges of bringing society to the core of policy making and of searching for innovative ways to generate growth. But how much do these programs achieve, and to what extent are their consequences positive? Building on theorizing about intangible assets in the public sector and based on economic indicators as well as on survey data from 17 countries, this paper explores whether specific intangible assets that are citizens’ perceptions-based can operate as sources of growth. More specifically, the article looks at citizen engagement and trust, intangible resources that are built upon organizational behaviors as well as activated through communication. Results allow us to compare the relation of these resources with growth with the relation of tangible capital with growth in 17 countries. Based on findings, the article discusses implications for public sector communication.

Author(s):  
Yannis Charalabidis ◽  
Fenareti Lampathaki ◽  
Dimitris Askounis

Openness, accountability, and transparency have attracted researchers’ and practitioners’ interest as open data and citizen engagement initiatives try to capitalize the wisdom of crowds for better governance, policy making, or even service provision. In this context, interoperability between public organizations, citizens, and enterprises seems to remain the center of interest in the public sector and national interoperability frameworks are continually revised and expanded across the globe in an effort to support the increasing need for seamless exchange of information. This paper outlines the current landscape in eGovernment interoperability, analyzing and comparing frameworks that have reached a certain degree of maturity. Their strengths and weaknesses at conceptual and implementation level are discussed together with directions for reaching consensus and aligning interoperability guidelines at a country and cross-country level.


2010 ◽  
Vol 2 (4) ◽  
pp. 28-41 ◽  
Author(s):  
Yannis Charalabidis ◽  
Fenareti Lampathaki ◽  
Dimitris Askounis

Openness, accountability, and transparency have attracted researchers’ and practitioners’ interest as open data and citizen engagement initiatives try to capitalize the wisdom of crowds for better governance, policy making, or even service provision. In this context, interoperability between public organizations, citizens, and enterprises seems to remain the center of interest in the public sector and national interoperability frameworks are continually revised and expanded across the globe in an effort to support the increasing need for seamless exchange of information. This paper outlines the current landscape in eGovernment interoperability, analyzing and comparing frameworks that have reached a certain degree of maturity. Their strengths and weaknesses at conceptual and implementation level are discussed together with directions for reaching consensus and aligning interoperability guidelines at a country and cross-country level.


2018 ◽  
Vol 7 (4.15) ◽  
pp. 235
Author(s):  
Noursilawati Abdul Halim ◽  
Zawiyah M.Yusof ◽  
Nor Azan M. Zin

The Information Governance (IG) Policy Framework sets out the standard to be applied for managing information including the principle, standard, procedure and guideline. This study seeks to identify the significant and appropriate factors underlying the IG policy in common. The identified factors are then verified for their appropriateness to be practiced in the public sector in Malaysia. The literature suggests that control, quality, compliance, transparency, value, accessibility, security, sharing, accountability, and privacy are the core factors essential for the IG policy framework. A survey method, using qualitative approach with interview, observation, and document content analysis are used as the data collection techniques. The sample is determined by purposive sampling and snowball and the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) was chosen as a case study. Findings show that there is as yet no appropriate IG policy framework which can be referred to by the public sector in executing information governance initiative. The proposed framework is of help especially to MAMPU in getting a guide for the execution the IG initiative in the Malaysian public sector.     


2017 ◽  
Vol 21 (4) ◽  
pp. 355-369 ◽  
Author(s):  
Maria-José Canel ◽  
Evandro Samuel Oliveira ◽  
Vilma Luoma-aho

Purpose The purpose of this paper is threefold: to introduce a theoretical frame regarding the meaning of legitimacy as an intangible asset of the public sector; to test a way of operationalizing legitimacy typologies that allows exploring and comparing how citizens from two countries evaluate the legitimacy of public policies; and to suggest implications for governments’ legitimacy-building strategies in shared international crisis, such as the refugees coming from the Syrian region. Design/methodology/approach Building on Suchman’s typology, it was defined and categorized different types of legitimacy into concrete measurable, communication related statements concerning consequential, procedural, structural and personal. For the illustrative example, four focus groups were conducted in two different European societies as a mean to have two poles of comparison. Findings The paper reports current understanding of legitimacy by citizens, discusses how different legitimacy types might demand different communication and public diplomacy approaches. The basis for hypothesis for further research on how governments should build legitimacy during emerging societal issues such as immigration policies is set. Practical implications It proposes a typology and its operationalization, discusses how communication might shape legitimacy and profiles the challenge governments have in building it. Within a public diplomacy context, it brings clues for new strategies to the challenge of explaining policies on international crisis combining the tension of domestic with foreign publics. Originality/value There is little research so far in search for clues for communication strategies for the legitimacy of policies on the 2015 European refugee’s crisis. This contributes to the emerging area of intangible assets in the public sector and tests a focus-group research strategy with both hermeneutical and pragmatic aims. Combine public diplomacy theory with public sector intangible assets theory to respond to the tension of internal and external public demands.


Author(s):  
Gianluca Misuraca

This chapter discusses the results of exploratory research conducted by the Institute for Prospective Technological Studies (IPTS) of the European Commission’s Joint Research Centre, which aims to collect and analyse evidence and to assess the significance of the impact of social computing (also known as Web2.0) on public services in order to better understand its implications for governance. After introducing the rise of the social computing phenomenon and its trends in the public sector, which are of crucial importance to both government-citizen relations and organizational and institutional aspects of government (what is referred to as governance), the chapter argues that the emerging wave of openness—that is implicit in social computing-enabled applications—could lead to a new phase for eGovernance. The chapter also explains that social computing has multiple areas of potential impact on governance which need further systematization, in both conceptual and methodological terms. Social computing has a potentially disruptive impact on government-citizens relations, on public sector organizational and institutional design, and the way public services are created and delivered. There are also signs that there will be fundamental shifts in the relation between government and citizens that could result in new ways of “public value creation,” which are worth further investigation. Social computing can play an important role in the innovation process in the public sector by supporting profound transformations which would allow citizens to take an active part in policy-making processes. Social computing applications can promote the modernisation of existing governmental functions by supporting the optimization of back office procedures, by streamlining and consolidating information flows, and by exploiting knowledge sharing mechanisms for administrative purposes. Finally, the chapter discusses the key findings and provides conclusions and future policy and research indications. Social computing’s multiple impacts on governance need to be further documented in order to fully understand in which areas of the policy cycle it can play a role and in which not. To make it an effective part of governance systems and society at large the best way to embed it in public sector strategies and policy making mechanisms needs to be determined.


1993 ◽  
Vol 37 (3) ◽  
pp. 231-247 ◽  
Author(s):  
Bob Lingard ◽  
Peter O'Brien ◽  
John Knight

The federal policy document, ‘Strengthening Australia's schools’ (SAS), signified a new approach to commonwealth—state relations in schooling policy making—corporate federalism. Corporate federalism extended the application of neocorporatist strategies for managing and responding to crisis (here, in particular, Australia's worsening national and international economic situation) from the private to the public sector This paper documents and evaluates the rationale for corporate federalism in SAS. Some possible future developments within federalism and schooling policy are also considered.


2021 ◽  
Vol 9 (1) ◽  
pp. 267-281
Author(s):  
Sandra Bailoa

The Intellectual Capital theory emerged mainly from analyses and observations in business sector based on the growing importance of intellectual capital as a production factor and on its contribution to create value and competitive advantages. The importance of managing intellectual capital is also recognized in public organizations although the theory reveals differences in application to the public sector and is less developed in this environment. In fact, most methodologies to manage intellectual capital were developed in the business area and research at public sector level did not verify the same attention. In literature it is possible to realize that although there are some studies that analyse the management of intellectual capital in the public sector, there are few studies that suggest methodologies specific to this sector. Thus, this article aims to discuss the main aspects about the applicability of intellectual capital theory to the public sector and to propose a taxonomy of intangible assets appropriate to this sector through critical review of main contributions of literature. The analysis allowed finding several arguments that justify the application of the theory to public sector. It also allowed suggesting a classification of intellectual capital based on the intangible assets considered relevant to public sector namely the set of the followed categories: Human capital, Structural capital, Relational capital, Services capital and Public Commitment capital.


Legal Ukraine ◽  
2019 ◽  
pp. 24-30
Author(s):  
Vitaliy Semchyk

The article shows certain organizational and legal aspects of accounting and auditing of intellectual property of Ukrzaliznytsia. After the conducted analysis of legal acts, author makes the conclusion that legislatively determined for the accountant task of accounting and auditing of intellectual property objects cannot ensure the effective capitalization of Ukrzaliznytsia from the commercialization of intangible assets. Despite the problems related to the cost of intangible assets at Ukrzaliznytsya, we have considered only one of them. These are the legal and organizational aspects of accounting and auditing of intellectual property objects. It is not possible to carry out a qualitative study of each of these problems within one article. The article clarifies who is responsible for the accounting and auditing of intellectual property at Ukrzaliznytsia. The key question – who should be responsible for accounting and audit of intellectual property at Ukrzaliznytsia – is the obvious answer. The Order of the Ministry of Finance of Ukraine approved the National Regulation (Standard) of Public Sector Accounting 122 “Intangible Assets”. From the name of the order it becomes clear that the accounting is carried out by the accounting department of the enterprise. In accordance with the said Regulation, an intangible asset may be recognized as an asset if it meets the set of criteria, namely: it can be identified; there is a likelihood that the public sector entity will receive future economic benefits associated with its use; its value can be reliably determined. Therefore, this study offers an author’s vision for solving this problem. Key words: accounting and audit of intellectual property, Ukrzaliznytsia, intangible assets, intellectual property management, commercialization of intellectual property.


Author(s):  
Ahmad Syakrani Bunasim

For a long time, public sector was trapped in a false belief; a myth  that it did not need to change, that it did not need to be strong, wiser, agile, dynamic, and adaptive to an everchanging environment as it became an inevitable factor for corporations, who had to maintain their competitive advantage in order to always to be more excellent than other corporations. This paper will trace that in the era of Fourth Industrial Revolution, the public sector has to earnestly get out of this trap and need to inject new DNA; not only entrepreneurship DNA, but also disruptive governance DNA that inducts on innovative disruption, agility, and dynamic governance so that it will not only carry out the routinized governance responsibilities, but it can also be present in the middle of the public with strong, wiser, agile, adaptive, and humane presence. This paper concludes with an offer of a model of disruptive governance that is the core of Public Administration 4.0.


Author(s):  
Philippe Le Billon

The Iraq War of 2003 set in motion a series of events that was to have enormous consequences for Iraq's oil sector, its use by political factions, and the distribution of its revenue to populations. The United States destroyed much of the Iraqi state, turned the country towards ill-defined constitutional federalism, failed to provide a stable security environment, and pushed hard for a liberalisation of the oil sector. This chapter discusses how a foreign take-over of Iraq's oil wealth and the application of neo-liberal policies — premised on the failure of statist policies, the inefficiency and corruption of the public sector, and the need for foreign capital — are at the core of the contested politics of Iraq's oil wealth.


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