Information and Knowledge Sharing in Inter-organizational Relationships under the Process Approach

2012 ◽  
Keyword(s):  
Knowledge Sharing ◽  
Process Approach ◽  
Organizational Relationships

scholarly journals Understanding the Double-Level Influence of Guanxi on Construction Innovation in China: The Mediating Role of Interpersonal Knowledge Sharing and the Cross-Level Moderating Role of Inter-Organizational Relationships

2019 ◽  
Vol 11 (6) ◽  
pp. 1657 ◽  
Author(s):  
Yingmiao Qian ◽  
Mengjun Wang ◽  
Yang Zou ◽  
Ruoyu Jin ◽  
Ruijia Yuan ◽  
...  
Keyword(s):  
Knowledge Sharing ◽  
Social Exchange ◽  
Personal Relationships ◽  
Organizational Level ◽  
Mediating Effects ◽  
Organizational Relationships ◽  
Innovative Behaviour ◽  
The Cross ◽  
Specific Construction

Guanxi, a Chinese term that defines social networks of power and benefits, can be divided into inter-personal and inter-organizational relationships. Guanxi significantly influences construction innovation in China. Many studies have examined the relationship between guanxi and construction innovation at the project or organizational level. However, few of these studies explain how guanxi might affect an individual’s innovative behaviour from a double-level perspective. This paper builds on social capital theory and social exchange theory to examine guanxi’s role in motivating innovative behaviour in a China-specific construction context. It investigates the main effects of inter-personal relationships on innovative behaviour, the mediating effects of knowledge sharing, and the cross-level moderating effects of inter-organizational relationships. These elements were tested using a survey that received 178 responses from 35 different organizations. The results were analysed using Hierarchical Linear Modelling (HLM) and revealed that inter-personal relationships have positive influences on innovative behaviour, thus highlighting the partial mediating effects of knowledge sharing. In addition, the analyses showed that inter-organizational relationships augment inter-personal relationships and knowledge sharing on innovative behaviour by cross-level interaction. The research findings enhance an understanding of guanxi and innovative behaviour in China-specific construction project settings, as well as verifying the significance of guanxi in stimulating innovative behaviour.

Relational capabilities in Thai buyer-supplier relationships

2017 ◽  
Vol 32 (8) ◽  
pp. 1228-1244 ◽  
Author(s):  
Rapeeporn Rungsithong ◽  
Klaus E. Meyer ◽  
Anthony S. Roath
Keyword(s):  
Firm Performance ◽  
Knowledge Sharing ◽  
Structural Model ◽  
Manufacturing Sector ◽  
Organizational Relationships ◽  
Content Type ◽  
Strategic Performance ◽  
Original Survey ◽  
Relational Capabilities ◽  
The Impact

Purpose This paper uses the relational capabilities perspective to provide new insights into the mediating role of relational capabilities and their performance implications. Specially, this paper aims to explain how characteristics of a partnership influence relational capabilities that in turn enhance firm performance. Design/methodology/approach Using data from an original survey of 156 partnership projects between buyers and suppliers in the Thai manufacturing sector, the authors use a structural model to test their hypotheses. Findings The empirical analysis shows that the impact of relational and economic attributes of a partnership on firm performance is mediated by knowledge sharing routines and complementary capability. However, the impact varies between operational and strategic performance, as relational capabilities are strongly associated with operational performance but only indirectly associated with strategic performance. Practical implications The need to coordinate and mobilize complementary resources not only increases the interdependence between buyers and suppliers but also contributes to firm performance. Specifically, operations can be enhanced by knowledge sharing routines and complementary capability. At a strategic level, operational effectiveness enables firms to benefit from inter-organizational relationships. Originality/value The authors contribute to industrial marketing knowledge by shedding light on mediation of relational capabilities between inter-organizational attributes and firm performance. The findings demonstrate the value of the relationship between a firm’s supply chain and its relational capabilities which in turn drive project performance.

The Limits of Anytime, Anywhere Customer Support

2011 ◽  
pp. 500-515
Author(s):  
Larry R. Irons
Keyword(s):  
Knowledge Sharing ◽  
Social Exchange ◽  
Gift Giving ◽  
Organizational Strategies ◽  
Organizational Relationships ◽  
Distributed Work ◽  
Face To Face ◽  
Customer Support ◽  
Shared Identity ◽  
Home Based

This chapter reviews research in distributed work, relating it to the way organizations manage collaboration between home-based customer support agents. The analysis focuses on the importance of shared identity to development of trust and social capital. The distributed work literature recognizes trust enables knowledge sharing through social exchange and gift giving activity. The discussion outlines two social norms—the norm of beneficence that encourages gift giving and the norm of reciprocity that encourages social exchange. These two norms provide a framework for understanding how knowledge sharing starts and continues in organizational relationships. The chapter next discusses the organizational strategies companies use to implement home-based customer support. The discussion concludes that the available research findings of applied studies of distributed work suggest that the most effective organizational strategy for home-based customer support enables knowledge sharing by blending face-to-face meetings, with other employees and management, and distributed work online.

Modeling the Metrics of Individual, Organisational and Technological Knowledge Sharing Barriers: An Analytical Network Process Approach

2013 ◽  
Vol 12 (03) ◽  
pp. 1350018 ◽  
Author(s):  
B. P. Sharma ◽  
M. D. Singh
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Knowledge Sharing ◽  
Process Approach ◽  
Maximum Effect ◽  
Analytical Network Process ◽  
Knowledge Based ◽  
Sharing Strategy ◽  
Network Process ◽  
Engineering Industries

In today's knowledge-based business, knowledge is the only source of competitive advantage for engineering industries. Knowledge sharing plays an important role in the success of knowledge management (KM). Knowledge sharing barriers (KSBs) become obstacles for KM to achieve the goals of the industries. In this paper, three categories of KSBs have been identified such as individual, organisational and technological. The main purpose of this research is to measure the effectiveness of individual, organisational and technological KSBs which helps the managers for taking decision to enhance the successful knowledge sharing strategy in the engineering industries. In this paper, an analytical network process (ANP) framework has been developed with the help of identified determinants, dimensions and enablers to evaluate the effectiveness of alternatives such as individual, organisational and technological KSBs. As per evaluation, the organisational KSBs have the maximum effect on knowledge sharing followed by technological and individual KSBs.

scholarly journals Understanding the Double-Level Influence of Guanxi on Construction Innovation in China: The Mediating Role of Interpersonal Knowledge Sharing and the Cross-level Moderating Role of Inter-Organizational Relationships

2019 ◽  
Author(s):  
Yingmiao Qian ◽  
Mengjun Wang ◽  
Yang Zou ◽  
Ruoyu Jin ◽  
Ruijia Yuan
Keyword(s):  
Knowledge Sharing ◽  
Social Exchange ◽  
Personal Relationships ◽  
Organizational Level ◽  
Mediating Effects ◽  
Organizational Relationships ◽  
Innovative Behaviour ◽  
The Cross ◽  
Specific Construction

Abstract: Guanxi, a Chinese term that defines social networks of power and benefits, can be divided into inter-personal and inter-organizational relationships, and guanxi significantly influences construction innovation in China. Many studies have examined the relationship between guanxi and construction innovation at the project or organizational level. However, few of these studies explained how guanxi could affect an individual’s innovative behaviour from a double-level perspective. This paper builds on social capital theory and social exchange theory to examine guanxi’s role in motivating innovative behaviour in a China-specific construction context. It investigates the main effects of inter-personal relationships on innovative behaviour, the mediating effects of knowledge sharing, and the cross-level moderating effects of inter-organizational relationships. These elements were tested using a survey that received 178 responses from 35 different organizations. The results were analysed using Hierarchical Linear Modelling (HLM) and revealed that inter-personal relationships have positive influences on innovative behaviour, thus highlighting the partial mediating effects of knowledge sharing. In addition, the analyses showed that inter-organizational relationships augment inter-personal relationships and knowledge sharing on innovative behaviour by cross-level interaction. The research findings enhance an understanding of guanxi and innovative behaviour in China-specific construction project settings, as well as verifying the significance of guanxi in stimulating innovative behaviour.

Social Exchange and Knowledge Sharing among Knowledge Workers: The Moderating Role of Perceived Job Security

2009 ◽  
Vol 5 (2) ◽  
pp. 223-240 ◽  
Author(s):  
Kathryn M. Bartol ◽  
Wei Liu ◽  
Xiangquan Zeng ◽  
Kelu Wu
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Organizational Support ◽  
Social Exchange Theory ◽  
Positive Association ◽  
Job Security ◽  
Information Technology Industry ◽  
Organizational Relationships ◽  
Technology Industry

Drawing on perceived organizational support (POS) theory and employee-organizational relationship theories, this research investigated the association between POS and knowledge sharing as well as the potential moderating effects of perceived job security. Study participants were 255 information technology professionals and their supervisors working in the information technology industry in China. Findings showed that POS was positively related to knowledge sharing, and, as expected, perceived job security moderated the association. More specifically, the positive association between POS and employee knowledge sharing held only for employees who perceived higher job security from their organization. In contrast, POS was not significantly associated with knowledge sharing when employees perceived their job security to be relatively low. This latter result is consistent with contentions from employee-organizational relationships theories that limited investment by employers is likely to lead to lower contributions from employees. The findings are also congruent with arguments from social exchange theory that meaningful reciprocity is built on a history of open-ended exchanges whose development may be inconsistent with a shorter-term employment horizon.

scholarly journals Knowledge Sharing Limitations among Academia: Analytic Network Process Approach

2019 ◽  
Vol 81 (1) ◽  
pp. 39-54
Author(s):  
Olamilekan Gbenga Oyenuga ◽  
Sulaimon Olanrewaju Adebiyi ◽  
Olamitunji Dakare ◽  
Charles I. Omoera
Keyword(s):  
Knowledge Sharing ◽  
Operations Research ◽  
Analytic Network Process ◽  
Process Approach ◽  
Research Model ◽  
Competitive Edge ◽  
Knowledge Based ◽  
Network Process ◽  
Great Relevance ◽  
The Will

AbstractThe importance of the continuous regeneration of value-resource that is knowledge cannot be overemphasized, especially owing to its strategic importance in promoting competitive edge within institutions. Therefore, universities being knowledge-based institutions need to understand that the bane to knowledge sharing amid its staffs is of great relevance. Thus, this study examined the multiple conflicting criteria influencing the will of an average academia to share knowledge within its environment through the utilization of an operations research model named analytical network process.

Perspectives: A Process Approach to Social Communication for Adolescents With Asperger's Syndrome Using Radio Interviewing

2011 ◽  
Vol 12 (4) ◽  
pp. 110-120
Author(s):  
Amy Thrasher ◽  
Jennifer Wilger ◽  
Matthew Goldman ◽  
Catharine Whitlatch
Keyword(s):  
Social Communication ◽  
Social Skill ◽  
Asperger's Syndrome ◽  
Asperger’S Syndrome ◽  
Process Approach ◽  
Communication Intervention ◽  
Social Thinking ◽  
Social Communication Intervention

Abstract The Perspectives program is a unique collaborative social communication intervention for adolescents with Asperger's syndrome and similar learning profiles. Clinicians use radio interviews as the vehicle to explicitly teach the process of social communication. Social skill objectives are addressed through this process approach, which was adapted from the framework of Social Thinking (Winner, 2002)

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