scholarly journals Social Services Administration in Gwagwalada Area Council: Militating Factors

2012 ◽  
Vol 2 (3) ◽  
pp. 159 ◽  
Author(s):  
Irechukwu Eugenia Nkechi ◽  
Chima Paul
Keyword(s):  
Rural Development ◽  
Social Services ◽  
Social Service ◽  
Well Being ◽  
Personal Observation ◽  
Key Factors ◽  
Rural Residents ◽  
Design And Implementation ◽  
The Social ◽  
Rural Dwellers

This study attempted to determine the factors militating against effective social services administration and its unfolding empirical manifestations on the well-being of the rural dwellers in Gwagwalada Area Council in Abuja, Nigeria as well as its attendant effects on rural development. Based on the data generated from 200 respondents (rural residents and staff of the area council) using questionnaire, interview and personal observation, it was discovered that lack of involvement of the rural dwellers in decisions regarding the design and implementation of the social service programmes by the Council is one of the key factors. The paper recommends accordingly among others, that effective social services administration should reflect the wishes and aspirations of beneficiaries. 

scholarly journals Challenges and Prospects for Digitizing the Social Service Providers' Activities

2021 ◽  
Author(s):  
S.E. Gasumova
Keyword(s):  
Social Services ◽  
Social Service ◽  
Service Provision ◽  
Service Providers ◽  
Social Institutions ◽  
Well Being ◽  
Service Users ◽  
Social Service Providers ◽  
The Social

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work

scholarly journals Supervisory Leaders in Aging: One-Year Practice Change Outcomes of Innovative Training Program

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 19-19
Author(s):  
Daniel Kaplan ◽  
Barbara Silverstone ◽  
Keith Chan ◽  
Amanda Spishak-Thomas
Keyword(s):  
Best Practices ◽  
Social Services ◽  
Social Service ◽  
Well Being ◽  
Practice Change ◽  
Staff Retention ◽  
The Social ◽  
Service Staff ◽  
One Year

Abstract Social services for older adults are instrumental in addressing vulnerabilities associated with aging. Yet, practitioners report needing expanded geriatric knowledge and enhanced supervision. Agency-based supervision is essential to skilled practice and staff retention, directly impacting the quality of services delivered by the teams they support. The Supervisory Leaders in Aging (SLA) program of the National Association of Social Workers (NASW) was designed to strengthen supervision of the social service workforce. The SLA program, adopted in four states (IL, FL, MD, and NY), trained 134 MSW supervisors who support 1,200 social service staff, aimed at enhancing the well-being of 264,000 clients annually. This paper reports newly available final outcomes data from the 3-year implementation study of SLA. Trainees self-rated use of relevant supervisory best-practices was measured with novel 30-item instrument which captured frequency in use of supervisory best practices. The measure was administered prior to the first session and at three and twelve months after the final session. Comparisons of ratings across time periods demonstrate a range of positive and significant increases at the end of program workshops (0.12–0.56; mean of 0.30 points) and after one year (0.18–0.53; mean of 0.34 points). Supervisory best practices were maintained by those who already engaged in these behaviors, and participants who previously underutilized best practices adopted and maintained these behaviors as a result of the workshops. Implications of this tested model for enhancing workforce capacity will be discussed, including variation of impacts by supervisor characteristics and retention of learning gains over time.

When Does the Social Service Ecosystem Meet Consumption Needs? A Power–Justice–Access Model of Holistic Well-Being from Recipients’ Perspectives

2020 ◽  
Vol 39 (2) ◽  
pp. 220-239 ◽  
Author(s):  
Stacey Menzel Baker ◽  
Courtney Nations Azzari ◽  
Meredith Rhoads Thomas ◽  
Aronté Marie Bennett
Keyword(s):  
Social Services ◽  
Social Service ◽  
Local Level ◽  
Well Being ◽  
Service Programs ◽  
Rural And Urban ◽  
The Social ◽  
Service Ecosystem ◽  
Social Service Programs ◽  
Access Model

Many Americans living in poverty rely on a constellation of social services to meet their consumption needs. This article explores the conditions under which social service programs enhance or detract from holistic well-being, from recipients’ perspectives. Depth interviews with 45 rural and urban recipients reveal, through a power–justice–access model, that holistic well-being extends beyond access to social service programs to include power to choose and control resource outcomes and justice (respect) in recipients’ experiences with elements of the social service ecosystem (design, practices, actors, resources). Theoretically, focusing on the social service ecosystem allows a broader understanding of holistic well-being than is possible through a resource-based or dyadic perspective. In terms of policy, the findings suggest the need to include subjective, versus solely objective, approaches in assessing the performance of the social service ecosystem in meeting consumption needs. Finally, the authors offer a practical principle termed “sensitized standardization,” whereby, at the local level, needs are addressed in relation to the context of recipients’ daily lives and the macro structure of the social service ecosystem.

scholarly journals MODERNIZATION OF THE SOCIAL SERVICE SYSTEM IN THE CONTEXT OF INNOVATIVE DEVELOPMENT OF THE RUSSIAN FEDERATION: MECHANISMS AND BARRIERS

2019 ◽  
pp. 230-240
Author(s):  
Yuliya A. Petrovskaya ◽  
Keyword(s):  
Social Services ◽  
Social Entrepreneurship ◽  
Social Service ◽  
Rural Areas ◽  
Service System ◽  
Well Being ◽  
Innovative Development ◽  
The Social ◽  
Social Service System

The most important condition for the successful innovative development in Russia is acceptance of the introduced reforms by the population and their understanding that these transformations entail improvement of the quality of life and growth in the level of social well-being. The quality and accessibility of social services are important components of social welfare. The system of social services currently existing in our country needs modernization which would include increasing the availability of social services, development of competition for the quality of their provision and extension of the range of services rendered to citizens. The subject matter under research in this paper is mechanisms and barriers of the social service system modernization in the context of the principal directions of Russia’s innovative development. There appear to be two main mechanisms of modernization: inclusion in the social services system of such entities as socially oriented non-profit organizations and development of social entrepreneurship that could extend the range of social services available to the population and compete for the quality of their provision. Special attention is paid to the analysis of interaction between governmental and non-governmental social service entities. The empirical research combines quantitative and qualitative methodology, since a number of phenomena (e.g. social entrepreneurship) represent an exception rather than a rule, and therefore they are of particular interest. Among the main barriers to the modernization of the social service system, there are both administrative barriers and the ideas and beliefs prevailing among the population (distrust of NGOs; low level of awareness of social entrepreneurship; reluctance of managers to register their organizations as providers of social services; low civil activity of the population in the regions of the Republic; concentration of non-governmental social service entities in the territory of the Petrozavodsk city, with the problem of access to social services being most acute in rural areas).

Social Capital and Sustainable Health Care: An Analysis of Community Based Palliative Care Model of Kerala

2015 ◽  
Vol 1 (1) ◽  
Author(s):  
Abdul Azeez. E.P
Keyword(s):  
Social Capital ◽  
Palliative Care ◽  
Social Services ◽  
Social Inclusion ◽  
Well Being ◽  
Vital Role ◽  
Voluntary Organizations ◽  
Community Based ◽  
The Social ◽  
Palliative Care Units

Social Capital is the most crucial asset which significantly influence the efficacy and resilience of any community. Social capital is a dependent variable that depends upon the competence and coherence of the individuals in the community and mode of social relationships, trust and networks they maintain. It is one of the most sustainable social resources that originate from human relations and results on the mutual support of people. Utilization of Social capital has a wide applicability in the process of social inclusion, especially in dealing with the vulnerable and disadvantaged sections in the community itself. Voluntary organizations are very keen to utilize the social capital for community/social services and community development in a sustainable manner. Community based de-institutionalized Palliative Care is one of the foremost among such organizations that made social capital in a strategic way for social inclusion and community well being. This paper analyses the extent to which different elements of social capital helps in initiating the sustainable community based palliative care movement by assessing the unique intervention strategies carried out by the palliative care. This paper explores conceptual questions of how social capital and voluntary community based services are correlated. A case study method was adopted for the study in which ten palliative care units were analyzed. The results show that a number of social capital elements are playing a vital role in the sustainability of community palliative care movement in Kerala.

Dissemination and Implementation in Social Service Settings

2017 ◽  
Author(s):  
J. Curtis McMillen ◽  
Danielle R. Adams
Keyword(s):  
Health Disparities ◽  
Social Services ◽  
Social Service ◽  
Careful Consideration ◽  
Lessons Learned ◽  
Health Interventions ◽  
Dissemination And Implementation ◽  
The Social ◽  
Implementation Models ◽  
Complex Settings

Social service settings offer numerous complexities in their staffing, consumers, and payer mix that require careful consideration in designing dissemination and implementation efforts. However, social services’ unique access to vulnerable populations with health problems may prove vital in efforts to improve the health status of many of our citizens and reduce health disparities. While a number of well-developed, blended dissemination and implementation models are being used in social service settings, they all require additional documentation, research, and field experience. Nonetheless, the lessons learned in the social services may help organizations in other sectors better implement health interventions with complex consumers in complex settings.

Team Managers in Local Social Service Departments in Israel as Bottom-Up Social Policy-Makers

2021 ◽  
pp. 324-345
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Social Service ◽  
Public Discourse ◽  
Well Being ◽  
Structured Interviews ◽  
Psychosocial Services ◽  
Service Departments ◽  
New Policies

Following on Felice Perlmutter's work on the managerial role of social workers in social services, this article contributes to the still limited knowledge on the role of social workers in middle-management positions in formulating new policies `on the ground`. The study expands knowledge about policies determined by team managers in local social service departments in Israel. It occurs in the nexus between street-level bureaucracy, professionalism and managerial positions. Semi-structured interviews with 28 team managers revealed that they formulated `new` policies with regard to the provision of psychosocial services and material assistance (who gets what, when and how). This occurs when they resist official policy, when it is vague or non-existent. Most of their policy decisions are not documented and draw upon consultations with colleagues and superiors though not with clients. The team managers perceive these policies as a means for achieving balance between clients' well-being and budgetary constraints. Yet their decisions lack transparency, are decided upon without public discourse and may lead to greater inequity between clients

Socio-cultural direction in the social service of elderly citizens

2021 ◽  
Author(s):  
Svetlana Nikolaevna Ispulova
Keyword(s):  
Social Service ◽  
Day Care ◽  
Leisure Activities ◽  
Well Being ◽  
The Elderly ◽  
Cultural Work ◽  
Technical Equipment ◽  
Care Department ◽  
Medical Institutions ◽  
The Social

The article presents the experience of socio-cultural work with elderly citizens in the conditions of a complex social service center, as well as the results of an empirical study conducted by the author, aimed at identifying the satisfaction rate of elderly citizens with leisure activities in the day care department. As a result, it was determined that the quality of services provided during the stay in the day care department is rated as high by the clients, which allows asserting the professionalism of the staff working with them; the clients tend to prefer those types of services that are aimed at maintaining health and well-being; the clients are satisfied with the material and technical equipment of the day care department; the clients want to see new types of services in the day care department and are ready to pay for them additionally. These services include going on excursions outside the city, lectures by specialists from medical institutions on various topics related to the health of the elderly and disabled, visiting the cinema, visiting the theater.

scholarly journals Social Service Centers as Agents of Digital Socialization of Elderly People: on the Example of Organizing Computer Literacy Courses

2020 ◽  
pp. 15-19
Author(s):  
Olga Vasilyevna Zayats ◽  
Nadezhda Vladimirovna Osmachko
Keyword(s):  
Older People ◽  
Elderly People ◽  
Social Services ◽  
Social Service ◽  
Computer Literacy ◽  
Information Technologies ◽  
Municipal Services ◽  
Sociological Study ◽  
The Social ◽  
Older Citizens

The paper reveals the essence and significance of digital socialization of older people, the importance of overcoming social exclusion by older citizens in terms of access to digital technologies. The purpose of the paper is to reveal the role of social service centers for the population, which act as agents of digital socialization of older people (based on the materials of a sociological study). The objects of the study were elderly people receiving social services in the Primorsky Center for Social Services of the Population, and senior citizens who were trained in computer literacy courses. The authors set the fol-lowing tasks: to determine elderly people’s interest in mastering computer literacy and how effective the “Internet ABC” program is. In addition, it was sup-posed to establish the importance of integrated cen-ters of social services for the population in ensuring computer literacy of pensioners. As a result of a sociological study, it was found that older people show a significant interest in modern information technologies. Computer courses organized on the basis of the center for social services help elderly people to get information about state and municipal services, work with the websites of the Pension Fund of the Russian Federation, the Social Insur-ance Fund, Public Services and Multifunctional Cen-ter.

scholarly journals ASSESSMENT OF THE FINANCIAL PROVISION OF SOCIAL PROTECTION ОF PERSONS WITH DISABILITIES IN UKRAINE

2021 ◽  
Author(s):  
Sergiy Kandiba ◽  
Natalia Safonik
Keyword(s):  
Social Services ◽  
Social Protection ◽  
Social Trust ◽  
Well Being ◽  
Social Needs ◽  
Civil Society Organizations ◽  
Gender Mainstreaming ◽  
Insurance Fund ◽  
Persons With Disabilities ◽  
The Social

The article analyses the main sources of financial provision for the social protection of persons with disabilities in Ukraine, including their own resources, budget resources at all levels and resources of enterprises of all forms of ownership; social trust funds, funds of charitable and social organizations and other sources. It is justified that socially oriented objects of expenditure are growing and account for a significant share in the structure of expenditure of the state budget. An analysis of the expenditure of local budgets on the social protection of persons with disabilities showed that expenditure in this area has been increasing since 2015, owing to the reform of decentralization. An evaluation of the activities of civil society organizations of persons with disabilities showed a decrease in the number of persons with disabilities who are employed and in the proportion of expenditures allocated to the social needs of persons with disabilities. Measures to improve the social protection and welfare of persons with disabilities in Ukraine are also financed from social welfare funds. Analysis of the provision of medical and social services by the Social Insurance Fund of Ukraine shows an increase in the number of persons with disabilities as a result of an industrial accident and an increase in the cost of medical and social services. It has been established that financial provision for the social protection of persons with disabilities from charitable organizations is provided in most cases in the form of targeted charitable assistance. The structure of the recipients of charitable assistance by category showed that the proportion of people with special needs among the recipients of charitable assistance was about 10 per cent. On the basis of the study, a number of problems affecting the well-being of persons with disabilities have been identified. Priorities have been set for the development of financial provision for the social protection of persons with disabilities. These include improving the targeting of social assistance, development of locally funded social protection programs, enhancing the social and labour integration of persons with disabilities, gender mainstreaming in the financial provision of social protection for persons with disabilities.

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