Dissemination and Implementation in Social Service Settings

Author(s):  
J. Curtis McMillen ◽  
Danielle R. Adams

Social service settings offer numerous complexities in their staffing, consumers, and payer mix that require careful consideration in designing dissemination and implementation efforts. However, social services’ unique access to vulnerable populations with health problems may prove vital in efforts to improve the health status of many of our citizens and reduce health disparities. While a number of well-developed, blended dissemination and implementation models are being used in social service settings, they all require additional documentation, research, and field experience. Nonetheless, the lessons learned in the social services may help organizations in other sectors better implement health interventions with complex consumers in complex settings.

1982 ◽  
Vol 25 (2) ◽  
pp. 14-25 ◽  
Author(s):  
Steven R. Dzubow ◽  
Stephen McMenamin

This paper presents the systems approach for the design and operation of a social service information system. Because the information technology hasn't been widely accepted throughout the social service profession, the assimilation of its benefits is only beginning to be realized. The paper includes the design and operation factors that have proven successful from the collective experiences of social service agencies and their lessons learned. This paper cites an example of an agency which subscribes to these factors for success. The evolving need for human services information systems is delineated as well as the major forces contributing to system development. Lastly, those factors related to informa tion system success are presented and correlated to various operating and system design criterion.


Author(s):  
Olga Vasilyevna Zayats ◽  
Nadezhda Vladimirovna Osmachko

The paper reveals the essence and significance of digital socialization of older people, the importance of overcoming social exclusion by older citizens in terms of access to digital technologies. The purpose of the paper is to reveal the role of social service centers for the population, which act as agents of digital socialization of older people (based on the materials of a sociological study). The objects of the study were elderly people receiving social services in the Primorsky Center for Social Services of the Population, and senior citizens who were trained in computer literacy courses. The authors set the fol-lowing tasks: to determine elderly people’s interest in mastering computer literacy and how effective the “Internet ABC” program is. In addition, it was sup-posed to establish the importance of integrated cen-ters of social services for the population in ensuring computer literacy of pensioners. As a result of a sociological study, it was found that older people show a significant interest in modern information technologies. Computer courses organized on the basis of the center for social services help elderly people to get information about state and municipal services, work with the websites of the Pension Fund of the Russian Federation, the Social Insur-ance Fund, Public Services and Multifunctional Cen-ter.


2012 ◽  
Vol 2 (3) ◽  
pp. 159 ◽  
Author(s):  
Irechukwu Eugenia Nkechi ◽  
Chima Paul

This study attempted to determine the factors militating against effective social services administration and its unfolding empirical manifestations on the well-being of the rural dwellers in Gwagwalada Area Council in Abuja, Nigeria as well as its attendant effects on rural development. Based on the data generated from 200 respondents (rural residents and staff of the area council) using questionnaire, interview and personal observation, it was discovered that lack of involvement of the rural dwellers in decisions regarding the design and implementation of the social service programmes by the Council is one of the key factors. The paper recommends accordingly among others, that effective social services administration should reflect the wishes and aspirations of beneficiaries. 


Management ◽  
2012 ◽  
Vol 16 (2) ◽  
pp. 199-216
Author(s):  
Jacek Szołtysek ◽  
Aldona Frączkiewicz - Wronka

Abstract The application of supply chain analysis to the evaluation of the effectiveness of social service organizations The identification and analysis of value chains is a way to find the sources of an organization’s in-/efficiency, and an opportunity to explore how an organization is managed. Having in mind that an “organization network” is a form similar, in its functioning, to a separate organization, one may, using the value chain concept, investigate the management of local activity programmes, as of the networks they are. The researched partnerships introduced a management innovation, in that the social service provision organizations were brought together to form one chain. The researched organizations providing social services have introduced innovations in management that are supposed to unite organizations providing social services in a single chain. This kind of approach allows to obtain additional benefits, including the joint management of subjects composing the chain. In practice, it is also connected with sharing benefits between the participants in the chain, as well as replacing the elements of competition and suspicion with cooperation and trust. Delivering value to the beneficiary, under the provision of social services, is important not only from the point of view of humanity, but also in order to maximize the use of resources, usually insufficient to meet all the needs. The presented studies of supply chains of social services in Silesia showed, that some features of these newly created areas being subject of joint management, still crave for numerous improvements. What may help is logistics, in particular business logistics, having years of experience in the area of observation and active participation in the chain management. However, unconditional adaptation of these experiences is not possible due to the fact that developed methods are based on cost and maintenance compromises, which are insensitive to human needs when the service cost for the chain is not sufficiently profitable. Therefore, it is necessary to implement different methods of managing these chains, principles of which are described in the social logistics. The authors are convinced that combination of the efforts of the organizers of social services and experienced logistics professionals can bring a double benefit. In practical terms it may help to improve the delivery of services with no deterioration of their quality, and to increase the range of services (quantitative or qualitative) based on specific resources. In the epistemological dimension it may enable to develop rules to adapt the theory of logistics for the socially significant needs. Therefore, this paper can be considered as the beginning of the discussion in this regard.


1983 ◽  
Vol 25 (4) ◽  
pp. 151-159
Author(s):  
Catherine A. Rivlin

Direct federal support and corporate philanthropy are two of the many mechanisms of social service delivery in the U.S. The ongoing federal retrenchment reflects both a public decision to reduce the overall level of spending and a pressure to reallocate responsibility for providing some social services from one source to another. The success of this reallocation depends on the match between provider abilities and incentives and the characteristics of the social programs demanded from that provider. The author draws from theory and recent history a partial list of criteria for policymakers to consider in deciding who should be responsible for providing various public services.


2020 ◽  
Vol 10 (4) ◽  
pp. 17
Author(s):  
Nouf M. Alotaibi

The present research aims to propose a program, from a social service perspective, to develop early divorced women’s life skills through identifying the most important life skills that should be developed among them, determining the nature of social services provided to them for developing their life skills, and to identify the obstacles hindering social services from playing their roles in this regard. To achieve the research objective, the author adopted the descriptive analytical method, designed a scale for life skills applied to (100) early divorced women, and distributed a questionnaire to a sample of female faculty members, social specialists and managers to identify the social services provided to the early divorced women. The research results showed that the skills of problem solving, decision making, and critical thinking were highly available among the early divorced women while communication and interpersonal skills were the lowest available ones. The results also identified the social services provided to the early divorced women to contribute to the development of their life skills and the most prominent obstacles that prevent social services from playing their roles in developing those skills. Some recommendations have been made including continuing to intensively hold training courses and workshops for the early divorced women and qualifying them for developing their own life skills.


2021 ◽  
Author(s):  
S.E. Gasumova

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work


The mosque is a prime Islamic institution to articulate its vision and carry the engagement in the holistic development of the community as a community development Centre. The social service works are much highlighted and encouraged in Islam. The purpose of the study to investigate the mosque engagement in social works in two areas namely the welfare programmes and human services. This paper is mainly relied on the analysis of the data collected from the interview survey administered among the randomly selected mosque island-wide and field observation along with the review of the records and documents. The findings reveal that the mosque engagement in social services is up to the mark in both areas under the investigation. Moreover, the mosque people most likely pay attention to the social activities specially during the difficult time caused by the natural or communal disasters. This paper may provide the concerned people the idea and information to design the mosque programme in social works.


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