scholarly journals English Program Service Quality and Student Satisfaction at a Southern Chinese University

2021 ◽  
Vol 11 (2) ◽  
pp. 32
Author(s):  
Wenyu Guan
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Classroom Environment ◽  
School Level ◽  
First Year ◽  
English Learning ◽  
Convenience Sample ◽  
First Year Students ◽  
Southern Chinese ◽  
English Program

This research paper explores the relationship between perceived service quality of a college English program and student satisfaction in a public university in Southern China. An action priority matrix was developed to aid administrators, at the departmental and school level, allocate limited resources to identified areas of priority. A convenience sample of 2954 first-year students from 18 departments volunteered to take a survey on attitudes related to aspects of the English program in the first semester, including views on the physical learning environment, institution, faculty, course content, and interaction/communication. Using the importance-performance analysis (IPA) technique, this study found that classroom environment was considered the most important for the English program, while instruction methods such as individual and group presentation were the least important. For service quality, the best performance was connected to instructors, while the most negative relates to social opportunities, grading, and instruction methods. This study also found that first-year students prioritized CET4 test-taking skills and knowledge in the classroom. Chinese developed Apps for English learning were considered ineffective platforms for English learning. Evidence shows that female students placed greater importance on classroom environment and facilities, while males emphasized more on learning technologies.

Role of Emotional Intelligence in Academic Achievement

2014 ◽  
pp. 255-263 ◽  
Author(s):  
Tripti Singh ◽  
Manish Kumar Verma ◽  
Rupali Singh
Keyword(s):  
Academic Achievement ◽  
Emotional Intelligence ◽  
Social Intelligence ◽  
Engineering Students ◽  
School Level ◽  
First Year ◽  
First Year Students ◽  
Academic Achievements ◽  
Emotional Intelligence Inventory

The purpose of this study is to see whether there is a relationship between emotional intelligence and academic achievement. The study respondents were B.Tech first year students from the Agra region. Sampling is stratified, making sure that gender, race, socioeconomic status, and abilities are appropriately represented. The respondents are given Emotional Intelligence Inventory (EII–MM), developed by S. K. Mangal and Shubhra Mangal. It consists of 100 items under four scales .The analysis suggests that there is a significant relationship between Emotional Intelligence and Academic Achievement. IQ alone is no more the measure for success; emotional intelligence, social intelligence, and luck also play a big role in a person's success. This study contributes in acknowledging the fact that even engineering students’ academic achievements are attached with Emotional intelligence. Thus, teaching emotional and social skills only at the school level is not sufficient; this can be taught in engineering studies, as well for accomplishing high academic achievements.

scholarly journals Evaluation of the student adaptation programme in respect to study quality

2015 ◽  
Vol 37 (1) ◽  
pp. 104-113
Author(s):  
Rita Mičiulienė ◽  
Albinas Pugevičius ◽  
Daiva Pugevičienė
Keyword(s):  
Student Satisfaction ◽  
Academic Adjustment ◽  
Student Assessment ◽  
First Year ◽  
Development Communication ◽  
Study Quality ◽  
Institutional Adaptation ◽  
First Year Students ◽  
Advantages And Disadvantages ◽  
Student Adaptation

Successful adaptation of the newly admitted students in a higher school is treated as one of the prerequisites for further high–quality studies. Within this context, the question arises, which further study quality problems reveals the first-year student adaptation programme, and what are its improvement possibilities. The paper aims to present recommendations or improvement of adaptation programme by presenting and comparing student assessment results of the adaptation programme events; revealing advantages and disadvantages of the institutional and the academic adjustment. In autumn, 2014, a survey of 404 first-year students was conducted at Aleksandras Stulginskis University. The institutional adaptation was evaluated more positively than the academic: more students took part in meetings with the University and faculties representatives than in educational sessions; their positive approach towards the introductory week events was related to the subcategories of the institutional adaptation. The advantages of the introductory week were associated with the institutional adaptation, while the disadvantages with the academic adaptation. However, the academic adjustment is critical: it may lead to further student satisfaction or dissatisfaction with academic life. The recommendations are related to the organizational aspects of the adaptation programme as well as to lecturers professional development (communication, evaluation, provision of feedback skills, better knowledge of student issues).

Solutions of the Ortvay Rudolf International Competition in Physics: Exploding Refrigerator (2016/10 Problem)

2021 ◽  
Vol 03 (03) ◽  
pp. 2120002
Author(s):  
Gombkötő Ákos
Keyword(s):  
High School Students ◽  
Thermodynamic System ◽  
International Competition ◽  
School Level ◽  
First Year ◽  
School Students ◽  
First Year Students ◽  
Physical Reasoning ◽  
Open Questions ◽  
Mathematical Techniques

The Ortvay Rudolf international competition was first organized in 1970. The focus is usually not on routine school-level problems but rather on problem-solving relying on physical reasoning and skills in recognizing the fundamental character and “heart” of the problem. Some problems lead the contestants to so-far unsolved, open questions, while some are accessible to first-year students. However, only for a relatively small number of problems do official solutions exist. The intention of this paper is to be the first in a series of published solutions discussing the competition problems. The problem treated below is a simple exercise about heat transfer in a thermodynamic system, which highlights the limitations and consequences of accepting seemingly intuitive approximations, and gives a didactical example of “explosive” dynamics. The calculation does not use mathematical techniques beyond those commonly expected of high school students.

scholarly journals Learner Involvement at Arabian Gulf University Self-Access Centre

2011 ◽  
pp. 68-77
Author(s):  
Diane Malcolm
Keyword(s):  
Student Participation ◽  
Arabian Gulf ◽  
Autonomous Learning ◽  
Institutional Setting ◽  
Small Scale ◽  
First Year ◽  
English Learning ◽  
First Year Students ◽  
Perceived Needs ◽  
Learning English

The English Unit self-access centre (SAC) at Arabian Gulf University, Bahrain, has been an important part of our English for medical purposes programme for first year students for over 12 years. During that time, efforts have been made to involve these students in contributing to the SAC in order to augment their experience of learning English, personalize the facility and increase their responsibility for out-of-class English learning within the institutional setting. This article describes an initiative to elicit student contributions to the SAC, as well as evaluating how successful it was in achieving these aims. The article concludes with a recommendation to those directing similar small scale self-access centres to encourage student participation and involvement in all aspects of their running, without imposing pre-selected ideas and practices for autonomous learning that may not accord with the perceived needs and wishes of the SAC users themselves.

scholarly journals Student Perspectives on First Year Experience Initiatives Designed for Pre-service Teacher in their First Weeks of University Study

2016 ◽  
Vol 13 (1) ◽  
pp. 103-117
Author(s):  
Kevin Larkin ◽  
◽  
Leonie Rowan ◽  
Barbara Garrick ◽  
Catherine Beavis ◽  
...  
Keyword(s):  
Student Satisfaction ◽  
Institutional Support ◽  
Vital Role ◽  
First Year Experience ◽  
First Year ◽  
Retention Performance ◽  
First Year Students ◽  
Ongoing Research ◽  
Pre Service Teacher

Universities throughout Australia are increasingly investing significant amounts of time and money in efforts to improve the quality of first year students’ experiences and, by extension, increase retention, performance and student satisfaction. This paper reports upon a pilot research project conducted at a Queensland university that investigates student understandings of, and reactions to, a range of initiatives put in place to enhance their “first year experience”. The research showed that students had mixed reactions to the initiatives put in place to support them and that staff played a vital role in terms of how students responded to various forms of institutional support. In analysing the results the paper demonstrates the need for ongoing research into how a diverse cohort of students make sense of the first year experience they are offered.

Exploring Instances of Deleuzian Rhizomatic Patterns in Students’ Writing and in Online Student Interactions

2021 ◽  
Vol 20 (10) ◽  
pp. 1-22
Author(s):  
Tlatso Nkhobo ◽  
Chaka Chaka
Keyword(s):  
Academic Writing ◽  
Linear Models ◽  
First Year ◽  
Student Interactions ◽  
Convenience Sample ◽  
First Year Students ◽  
Online Student ◽  
Software Applications ◽  
Writing Models ◽  
E Learning

Globally, it is a standard practice to study students’ academic writing by using linear academic-writing models. This study investigated instances of Deleuzian rhizomatic patterns in students’ writing and in online student interactions at an open and distance e-learning (ODeL) institution in South Africa. A convenience sample of 13 students’ paragraph writing samples and of 370 first-year students was used. All the participants were enrolled in a level-one module, ENG1503, in the second semester of 2020. The study followed a mixed-method approach, and utilized AntConc and AntMover to analyse the students’ writing samples, as well as Microsoft Power Business Intelligence (MS Power BI) and Gephi, in order to analyse and visualise online student interactions. When students’ writing samples were analysed in terms of keywords (e.g., key themes) by using the software applications employed in this study, various rhizomatic patterns were detected in the students’ text files. For example, the key-word frequencies of key themes, such as religion and cult, showed that these two key themes were used differently at the end of each concordance spectrum, thereby underscoring their varying rhizomatic patterns of usage in students’ respective text files. Online student interactions on both myUnisa’s ODF and MS Teams were visualized rhizomatically. The findings of this study underscore the importance of investigating and analysing students’ writing – not only from linear models, but also from non-linear perspectives, such as a rhizomatic approach. Additionally, they underline the significance of leveraging the opportunities offered by students’ writing analysis technologies, such as those employed in this study.

scholarly journals Investigating Determinants of Student Satisfaction in the First Year of College in a Public University in the State of Qatar

2018 ◽  
Vol 2018 ◽  
pp. 1-14 ◽  
Author(s):  
Bothaina Al-Sheeb ◽  
Abdel Magid Hamouda ◽  
Galal M. Abdella
Keyword(s):  
Student Satisfaction ◽  
Student Attitudes ◽  
Current System ◽  
College Experience ◽  
Binary Logistic Regression ◽  
First Year Experience ◽  
First Year ◽  
First Year Students ◽  
Social Engagements ◽  
First Year Student

Purpose. A first-year student’s life is a web of interrelated academic and social experiences. Most universities have rigorous processes to achieve excellence or reach high-quality standards, with “Student Satisfaction” being the central focus of all of higher education aims for excellence. This study examined the influence of various academic, social, and environmental aspects on the overall satisfaction of first-year students. Design. A questionnaire was designed and administered to first-year students, and the resulting data were analyzed using correlation, linear regression, binary logistic regression, and artificial neural networks. Findings. The findings suggested that three of the five factors explored—100-level course satisfaction, a sense of belonging, and citizenship knowledge and skills—were the best determinants of the level of first-year student satisfaction. Originality. This study examined the influence of academic, social, and environmental factors on overall student satisfaction with the college experience. Many studies have focused on how factors such as student attitudes, perceptions, and academic and social engagements impact first-year student success and retention; however, few studies have attempted to explore the influence these factors have on student satisfaction and their overall perceptions of the college experience. Discussion and Conclusion. This study has provided a snapshot of some of the key determinants of the overall student satisfaction of the first-year experience. This study can assist college administrators and instructors in their quality assurance initiatives which may include reviewing the current system, setting college priorities, and planning and allocation of future resources to better achieve higher levels of student satisfaction.

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