المنظور الاستراتيجي لوسائل الاتصال في مؤسسات العمل الطوعي. "بالتطبيق على الهلال الأحمر الإماراتي
This research studiesthe efforts ofsome of the humanitarianvolunteer work organizations in order toachieve excellence inperformancewith respect tocommunicating withthe public andits beneficiariesas well as thesupportersfor their activities by using theso-calledeffective communicationstrategies.The problem ofresearch is summed up inhow to achievesuccessandleadershipinhumanitarianvolunteer workat the local and international levelby adoptingeffectivecommunicationstrategieswhich stem from the visionofthe organizations themselves, as well as by taking advantage ofemploying their financial capacity andmediaorgans. One of the mainobjectives of the researchis how toidentifythe communication management betweenvolunteeringinstitutionsand the beneficiaries of their services, as well as evaluatingthe efforts made bythese institutionsin order to establisheffective communicationbetween them and thebeneficiaries of theservicesandthe impact ontheir performance.Theresearcher used thedescriptive methodin which he relied onthe case studymethod. He chose thestudy ofthe UAE RedCrescent Committeeas a case study where the results can be generalizedtothe rest of thesimilarinstitutions. One of the mainfindings of theresearchisthat the components of strategic thinkingof theinstitutionsthat provide servicesto the communityare necessary componentsto adjust therhythm ofwork, particularly in thevolunteer workof humanitarianorganizations. Volunteer workinstitutionsthat adopt clearadministrativeandcommunication policiesarethe more successfulthan others, and that’s due toadopting these policies. The researcher recommendsthe need tolink the strategies of thevolunteer workinstitutions; the vision, the missionandthetaskscarried out bythe mediaworkingof these institutionsaspublic relations; and this isin order to achievethe totalgoals sought.The researcher recommended alsothe need toconsolidatethe relationship betweenvolunteer workorganizationsand themass communicationmeans even further than they are,andmove away from themarginalrolesexercised bythese meansat the present time.