scholarly journals Implementation of Business Process Re-Engineering in the Service Sector

2016 ◽  
Vol 11 (2) ◽  
pp. 313
Author(s):  
Abdullah Mohammad Aldakhil

Achieving successful performance for the organizations is a choice of each and every organization. In this competitive age every organization needs to improve its performance as much as possible. Business process re-engineering (BPR) is no more an innovative technique and many organizations including service sectors are using this as a technique in their originations. Enterprise Resources Planning is a complex piece of software and the contemporary organizations are using this as a source in order to implement the BPR. It is believed that, hospitals are one of the most challenging organizations to implement the change in their business processes. This research is conducted by using quantitative approach to analyze the implications of BPR in a private hospital in Saudi Arabia. It is concluded that after the implementation of ERP system the both stakeholders’ patients as well as employees including doctors are much satisfied with the new system.

2019 ◽  
Vol 3 (2) ◽  
pp. 61-68 ◽  
Author(s):  
Khairen Niza Mefid ◽  
Ari Yanuar Ridwan ◽  
Warih Puspita Sari

The cosmetics industry has several business processes from procurement to sales and distribution of products; thus, it requires a system that can integrate and monitor business processes under halal standardization. This paper discusses the use of ERP systems in the application of Odoo 10.0 Halal sales and distribution modules using the ASAP (Accelerated SAP) method. Halal system integration allows users to find out the sales results in real-time and can do documentation in the form of customer data, quotations, sales orders, invoices, delivery orders. In addition, the main element is the halal report on sales management that can store and show reports for the marketing department. This halal ERP system can be adapted to the needs of companies to face global challenges.


2013 ◽  
Vol 706-708 ◽  
pp. 2031-2034
Author(s):  
Li Na Yang

ERP (Enterprise Resources Planning) is a kind of management software system which makes a balance and coordination of the overall planning and utilization of all resources on the supply chain, value chain and information chain of the enterprises. It is a management concept concerning the market orientation of production manufacturing. Lu brocade enterprises should construct the ERP system according to the actual needs. The design principle for the ERP system and benefits brought about with the implementation of the ERP system for Lu brocade enterprises in their scale operation.


Author(s):  
Biswadip Ghosh ◽  
Tom Yoon ◽  
Janos Fustos

Enterprise Resource Planning (ERP) systems, such as SAP, feature a rich set of integrated business applications. However, to maximize the long term benefits from ERP implementations, organizations need to careful manage the post-implementation phase and focus on supporting end users to achieve better fit between their business processes and the ERP system features. This study develops a research model based on the resource-based view (RBV) of the firm and finds support for a positive and complementary relationship between continuous training resources, functional fit capability and business process success. An increase in continuous training resources increases the functional fit capability for the organization and is seen to improve business process success. The results support the need to focus on continuous end user training throughout the post implementation phase as a key contributor to ERP systems success for any organization.


Paradigmas ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 119-132
Author(s):  
Andrés Tinoco Rondan

En el mundo las empresas, los obiernos y la sociedad civil en los diferentes países, todos pretenden alcanzar su desarrollo en base a las tecnologías de punta, porque saben que transitamos hacia una nueva sociedad digital.La academia y en especial la Universidad Ricardo Palma (Lima, Perú) ha estado muy ligado a estos cambios, es esta parte del mundo (Sudamérica). Esta opción nos permite planteara apuntes de investigación para un nuevo conocimiento llamado: Industriónica.Son los inicios con un planteamiento teórico de un modelo conceptual que en el devenir del tiempo se irá corrigiendo y mejorando, con aportes propios y recomendaciones críticas constructivas de terceros como estudiosos del tema.La industriónica es el desarrollo de la Planeación, Control y Mantenimiento de la Operaciones Industriales con soporte de la automática (process automation, control system, etc.) y la instrumentación y control de procesos, que ahora puede ser sin redes (wireless) y con una plataforma de ERP System (Enterprise Resources Planning System).Es decir, la planeación de recursos para toda la empresa, generando una producción sin defectos, mayor competitividad, costos óptimos y mejor productividad. Permitirá todo esto ser la base para formar y apoyar el crecimiento de una sociedad digital en el mundo.


2020 ◽  
pp. 14-25
Author(s):  
Abdel Nasser H. Zaied ◽  
◽  
◽  
Shaimaa Mohmed

The definitions of small and medium enterprises (SMEs) vary from country to country and industry to industry, each country or region has their own definition which depends on who defines it and where is utilized. SMEs play an essential role in most economies, particularly in developing countries. Many large enterprises depend on SMEs (Startups) for their supply chain; thus, SMEs need to adopt Enterprise Resources Planning (ERP) systems more and more. Since ERP system adoption is a challenging project in SMEs, the main purpose of this article is to propose an ERP implementation roadmap for SMEs. This work proposes a road map for ERP implementation in SMEs. It consists of three major stages and eight phases. The paper concludes that even though ERP is important to SMEs, its implementation is challenging, and organizations must prepare adequately to get it right.


2020 ◽  
Vol 1 (3) ◽  
pp. 127-138
Author(s):  
Ulpa Permata Sari ◽  
Megawaty Megawaty

Titis Sempurna is a company engaged in oil and gas, which has implemented an ERP (Enterprise Resources Planning) system. website-based which means the system can be used where I am and anytime, but website-based ERP systems have weaknesses, the possibility of the system being hacked by hackers because everyone can find out the address of the ERP system in PT.Titis Sempurna.This certainly can lead to concerns of users of ERP systems that include parts of accounting, purchase, warehouse, and human resource development (HRD), because the system cannot be guaranteed security. other than that the ERP system is also too complex and difficult for users to understand as in the purchase user often experiences constraints when the user wants to import PO data. This happens because the use, implementation and integration of the ERP system is difficult to apply in a company and therefore the need for usability testing to measure the quality of the ERP system is done so that the level of usability or usability of the system is expected and later the results of this research are expected later can provide usability or system usability which includes Learnability, Efficiency, Memorability, Errors, and Satisfaction ERP systems for the future. PT.Titis Sempurna adalah perusahaan yang bergerak dibidang minyak dan gas, yang telah menerapkan sistem ERP (Enterprise Resources Planning). berbasis website yang artinya sistem dapat digunakan dimana saya dan kapan saja akan tetapi sistem ERP berbasis website memiliki kelemahan salasatunya memungkinan sistem dapat di retas oleh hacker karna setiap orang dapat mengetahui alamat dari sistem ERP yang ada di PT.Titis Sempurna.hal ini tentu dapat menimbulkan kekhawatiran dari pengguna sistem ERP yang meliputi bagian dari accounting, purchase, warehouse, dan human resource development (HRD), karna sistem tidak bisa dijamin keamanannya. selain itu sistem ERP juga terlalu kompleks dan sulit untuk dipahami user seperti pada bagian purchase user sering mengalami kendala salasatunya ialah pada saat user ingin mengimputkan data PO. Hal ini terjadi karna penggunaan, pengimplementasian dan pengintegrasian dari sistem ERP sulit untuk di terapkan disebuah prusahaan maka dari itu perlu dilakukannya penerpan usability testing untuk mengukur kualitas sistem ERP hal ini dilakukan agar diketahui tingkat usability atau kebergunaan dari sistem tersebut dan diharapkan nantinya hasil dari penelitian ini dapat memberikan kebergunaan atau usability sistem yang meliputi Learnability, Efficiency, Memorability, Errors, dan Satisfaction sistem ERP untuk kedepannya.


2009 ◽  
Vol 08 (01) ◽  
pp. 1-12 ◽  
Author(s):  
Ramaraj Palanisamy

Organisations that implement Enterprise Resources Planning (ERP) software packages are making a big commitment in terms of both time and money. Realising the ERP benefits, some organisations have successfully implemented while others have struggled, settled for minimum returns, and abandoned the system. Especially in a Geographically Distributed Environment (GDE), ERP implementation is more risky. To mitigate the risks, a knowledge sharing framework is suggested to be put in place during ERP implementation phases. The ERP implementation requires more knowledge about business processes, transaction rules, organisational structure, and other related transactions. Based on findings in an extensive study of three Canadian organisations that have gone through ERP implementation phases, this study examines tacit knowledge sharing in design, configuration, and testing of ERP systems. The lessons learned and knowledge sharing activities are given by presenting a cross-comparison of the case studies.


Author(s):  
Ford Lumban Gaol ◽  
Yosef Yosef ◽  
Tanty Oktavia ◽  
Tokuro Matsuo

This study aims to improve the sales business processes of paper manufacturing industry. While manual systems are still used in the company operations utilized today, this study would enhance the business process with the ERP system approach. This analysis uses methods of exploration, interviews, and literature reviews on business process growth. The findings of this study include a new design of business processes and suggestions for business processes that meet the needs of the paper manufacturing ERP system.


2019 ◽  
Vol 11 (16) ◽  
pp. 4380 ◽  
Author(s):  
Raul Oltra-Badenes ◽  
Hermenegildo Gil-Gomez ◽  
Vicente Guerola-Navarro ◽  
Pau Vicedo

In today’s business environment, different factors make product return and product recovery increasingly more important in order to recover value and increase the company’s profitability. In such an environment, where sustainability concerns and awareness of environmental responsibility in industrial production has considerably grown, reverse logistics (RL) becomes more relevant and, thus, its correct management using suitable information systems (IS) is fundamental. Nevertheless, today’s IS in general, and in Enterprise Resources Planning (ERP) in particular, are developed based on conventional logistic processes that do not contemplate the specific characteristics of RL. The main objective of this work is to analyze the functional requirements of an IS to manage product recovery processes that serve as a guide to develop a suitable ERP for RL. The research methodology has been conducted with a qualitative approach, through which the main specific requirements that an IS must meet to manage RL have been stablished, and a data model for the development of solutions to the requirements identified in an ERP system has been proposed. For the development in the ERP it is recommended to start with the requirement of RBOM (Reverse Bill Of Materials) management, since it is the most complex development and has a greater relationship with the rest.


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