scholarly journals The Impact of Performance Review Practices on Continuous Improvement in Kaizen Requirements in Services

2019 ◽  
Vol 52 (2) ◽  
pp. 121-133
Author(s):  
Wojciech Ulrych

The aim of the article is to present the literature and empirical premises of the impact of performance review practices on continuous improvements requirements kaizen in selected departments providing services. The author’s own research was conducted on a purposefully selected group of 143 service departments of various organizations that declared the implementation of the aforementioned solutions. Based on the structural equations modeling a theoretical model and variable constructs were developed. The hypotheses put forward are a reflection of the theoretical model. The results indicate that there is no set of consistent, mutually supportive performance review practices. However, there are single practices in this regard that affect the implementation of kaizen. With the continuous acquisition of lean experience in the studied departments the impact of these practices keeps on strengthening.

2021 ◽  
Vol 23 (59) ◽  
pp. 106-120
Author(s):  
Alex Eckert ◽  
Gabriel Sperandio Milan ◽  
Gobinda Roy ◽  
Rodrigo Bado

The present study aimed to analyze the relationship between the website information quality, privacy, security and trust, as well as its influence on Brazilians consumers intention to buy back online. To reach this objective, a theoretical model was elaborated, followed by a survey with a sample composed of more than four hundred consumers who have already made purchases online, and the data were statistically tested through the Structural Equations Modeling. From the analysis of the results, it was evidenced that the website information quality and the perceived privacy positively affect the perceived security, and that the security, in turn, positively impacts trust shown to the website. In addition, it has been proven that the consumers repurchase intention in online shopping environment is strongly affected trust shown to the website. 


PeerJ ◽  
2017 ◽  
Vol 5 ◽  
pp. e3384 ◽  
Author(s):  
Agnieszka Szymańska ◽  
Kamila Anna Dobrenko

The purpose of this study was to verify a theoretical model of parents’ responses to difficulties they experienced with their child. The model presents relationships between seven variables: (a) discrepancy between parental goal and the child’s current level of development, (b) parental experience of a difficulty, (c) representation of the child in the parent’s mind, (d) parent’s withdrawal from the parenting situation, (e) seeking help, (f) distancing oneself from the situation, and (g) applying pressure on the child. The study involved 319 parents of preschool children: 66 parents of three-year-olds, 85 parents of four-year-olds, 99 parents of five-year-olds and 69 parents of six-year-old children. Structural equations modeling (SEM) was used to verify the compounds described in the theoretical model. The studies revealed that when a parent is experiencing difficulties, the probability increases that the parent will have one of two reactions towards that type of stress: withdrawal from the situation or applying pressure on the child. Experiencing difficulties has no connection with searching for help and is negatively related to distancing oneself from the situation.


2011 ◽  
Vol 27 (6) ◽  
pp. 71 ◽  
Author(s):  
Benjamin P. Foster ◽  
Subhash Lonial ◽  
Trimbak Shastri

This study analyzed responses to career-related questions from a survey of experienced Canadian Certified Management Accountants (CMAs), relative experts in the field of management accounting, to address how mentoring affects turnover intentions and career plateau tendency of male and female accounting professionals in industry. In this regard, we used structural equations modeling to build and test a framework illustrating the impact of mentoring and career-related factors. Results indicate that fostering a mentoring environment within an organization can strengthen CMAs perceptions of their careers and employers. Mentoring has also been suggested to enhance womens opportunities to advance in organizations and help women break the glass ceiling. Analyses of data relating to compensation in 2007 and 2009 for a sample of female and male CEOs and operating performance of companies led by these CEOs for these years indicate that, that compensation gaps due to gender appear to be narrowing at the top management level.


2019 ◽  
Vol 31 (3) ◽  
pp. 1122-1140 ◽  
Author(s):  
Juan José Tarí ◽  
Jorge Pereira-Moliner ◽  
José F. Molina-Azorín ◽  
María D. López-Gamero

Purpose This paper aims to examine the impact of external and internal drivers on the dimensions of internalization (daily practices and continuous improvement) of quality standards, the relationship between the dimensions of internalization and their effects on customer, employee, society and organizational results in hotels. Design/methodology/approach The study applies a structural equations analysis to test these relationships using empirical data from 176 quality-certified hotels. Findings Hotels need internal drivers to internalize a quality system because the external drivers themselves are not able to explain significantly the quality internalization process. This paper shows the significant relationship between the dimensions of internalization (daily practices and continuous improvement) and the importance of continuous improvement (e.g. innovations from quality standards and reflection on how to improve the current work processes) for improved customer, employees, society and organizational results. Originality/value To the best of the authors’ knowledge, there are no empirical studies jointly analyzing the drivers of internalization, the relationship between the dimensions of internalization and their effects on different dimensions of results (customers, employees and society) in hotels.


2016 ◽  
Vol 32 (3) ◽  
pp. 981-994 ◽  
Author(s):  
Sarah Elouadi ◽  
Tarek Ben Noamene ◽  
Dorsaf Chaher

Our paper examines employees’ ownership as a mechanism that stimulates employee-shareholders’ efforts and encourages them to adopt positive working behavior. Nevertheless, the expected effects of employees’ ownership are not direct and need the inclusion of mediating variables. Our study proposes, then, to investigate the impact of employee ownership on organizational attitudes, analyzing, in particular, the influence of incentives. To this end, we conducted a questionnaire-based survey of employees of French companies listed on the SBF 250. Using structural equations modeling, we were able to conclude to the importance of the considered mediating variables.


2018 ◽  
Vol 8 (1) ◽  
pp. 2526-2531
Author(s):  
Z. Hosseini ◽  
S. Mohammadi ◽  
H. Safari

The present study aimed to evaluate the impact of Technology on Marketing and Advertising by using structural equations modeling. To do this, 200 marketing and information technology (IT) experts participated in the study. They answered questionnaires regarding IT, marketing mix and advertising. For data analysis, structural equations modeling using SMARTPLS were used. The results showed that the effect of IT on marketing mix and advertising was positive and significant. The effect of marketing mix on advertising was positive and significant. The indirect effect of IT on advertising via marketing mix was therefore positive and significant. Totally, the results emphasized the effect of technology on marketing mix and advertising.


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