scholarly journals To thine communication partner be true: The effect of presentation consistency on perceived authenticity and liking after making a first impression online

Author(s):  
Nicholas Tang ◽  
Janell Chu ◽  
Kahmun Leong ◽  
Sonny Rosenthal

This experiment examines the effects of presentation consistency on perceived authenticity and liking in computer-mediated communication, differentiating between profile views and short online text-based conversations. The experimental design is a 2 (presentation-consistent vs. -inconsistent) × 2 (profile view vs. short conversation) between-subjects experiment using university students (N = 173) in Singapore. Results show higher perceived authenticity (η2p = .29) and liking (η2p = .16) after short conversations than after profile views without conversations. When there is only a profile view, perceived authenticity is lower when the profile photo is inconsistent with the profile text than when it is consistent (η2p = .05). We discuss these findings in terms of schema tuning, where presentation inconsistencies can be accommodated over time as individuals develop unique mental schemas about their communication partners.

Author(s):  
George Kontolemakis

In recent years, computer-mediated communication has been the enabling factor for connecting people to one another and establishing “virtual relationships” (Igbaria, 1999; Johnston, Raizada, & Cronin, 1996). Virtual communities evolved as users of the early networks utilized them mainly for informal rather than business-related communication. These communities were not planned development in the sphere of computer networking. As this form of interaction increased, the users began to demand better and improved technology and functionality which would assist them in their interactions. “Virtual Communities describe the union between individuals or organizations who share common values and interests using electronic media to communicate within a shared semantic space on a regular basis” (Schubert, 1999). This was one of the first definitions of Virtual Communities. Nowadays, in considering companies that are building or trying to build virtual communities, it seems that the up-to-date definition of Virtual Communities is that these “involve establishing connections on electronic networks among people with common needs so that they can engage in shared discussions that persist and accumulate over time leading to complex webs of personal relationships and an increasing sense of identification with the overall community” (Hagel, 2007).


Author(s):  
Suelene Vaz da SILVA ◽  
Francisco José Quaresma de FIGUEIREDO

ABSTRACT This paper presents data from a computer-mediated communication study conducted between a group of Brazilian university students - from Instituto Federal de Educação, Ciência e Tecnologia do Estado de Goiás, Campus Goiânia, Goiás, Brazil - who wanted to learn English, and a group of German university students - from the University of Worms, in Germany - who wanted to learn Portuguese. The cross-cultural bilingual communication was conducted in the second semester of 2010 and involved discussions on environmental issues. Adopting a qualitative perspective in the analysis, the data were derived from conversation sessions through a webconferencing software known as Openmeetings and through e-mails and some written activities developed by the students. All these were analyzed by means of sociocultural theory. Among the conclusions we reached, we observed that the participants used the software features to help them in their language learning process, discussed issues related to environmental science, as well as topics related to their personal and academic life. Regarding the languages used, the participants used English during the teletandem sessions as an anchoring language to assist their partners in learning English itself and Portuguese, as well as introduced the German language in the interaction sessions.


2019 ◽  
pp. 089443931989550
Author(s):  
Brandon C. Bouchillon

Social capital has been declining in America for the better part of a century, as citizens now find themselves connected to fewer people and resources. But computer-based modes of social contact have at the same time opened up new frontiers for expanding and developing personal relationships online. A two-wave U.S. web survey was used to examine the importance of computer-mediated communication (CMC) competence for social-resource development, measured in terms of occupational prestige. CMC competence related to acquiring more total resources over time. It also contributed to accessing a wider range of resources and having more valuable connections on average. When CMC competence was broken down into subscale measures, computer-based motivation contributed to total resources and range in resources, while computer-based attentiveness related to developing better resources. Findings speak to the value of CMC competence for social capital and the waning influence of interpersonal competence in general.


Author(s):  
Ned Kock

This chapter defines e-collaboration, and provides a historical glimpse at how and when e-collaboration emerged. The discussion suggests that the emergence of ecollaboration had more to do with military considerations than with the solution of either organizational or broad societal problems. It is also argued that e-collaboration, as an area of research and industrial development, is broader than what is often referred to as computer-mediated communication. The chapter concludes with a discussion of six key conceptual elements of e-collaboration: (1) the collaborative task, (2) the e-collaboration technology, (3) the individuals involved in the collaborative task, (4) the mental schemas possessed by the individuals, (5) the physical environment surrounding the individuals, and (6) the social environment surrounding the individuals.


2011 ◽  
pp. 1846-1855 ◽  
Author(s):  
Karen Swan

Threaded discussion is a kind of computer-mediated communication (CMC). Specifically, it is an online dialog or conversation that takes the form of a series of linked messages organized topically. Threaded discussions are text based and asynchronous; they develop over time as participants separated in time and space read and reply to existing messages. Messages in a given thread share a common topic and are linked to each other in the order of their creation. Threaded discussions are particularly useful in online venues where multiple discussions develop at the same time. They grow like crystals, with multiple threads expanding simultaneously rather than evolving linearly. Without them, discussion participants would confront a chaotic, unsorted list of messages on many different topics. By linking responses to messages within a common subject line, threaded discussion makes it easier for participants to focus on one conversation and avoid the distractions of unrelated postings.


Corpora ◽  
2015 ◽  
Vol 10 (2) ◽  
pp. 201-229 ◽  
Author(s):  
Claire Hardaker

Computer-mediated communication (CMC) provides many benefits, including quick, efficient communication over time and space. At the same time, however, the anonymity it offers can give a sense of impunity, an illusion that behaviour is less hurtful than it really is, and a suppression of empathy. In short, CMC can be a fertile ground for conflict, and one particular manifestation of this is trolling. Trolling involves deliberately attacking others online, typically for amusement's sake. In some cases, it can be taken to such an extreme that it clearly violates UK legislation on hate-speech, abuse and menace. Whilst forensic linguistic research into threatening and abusive language is, however, gradually growing ( Carney, 2014 ; Chakraborti, 2010 : 99–123; and Fraser, 1998 ), there is a shortage of research into linguistic aggression online, and particularly research into trolling (see, however, Binns, 2011 ; Herring et al., 2002 ; and Shin, 2008 ). In endeavouring to contribute to this under-researched area, this paper seeks to address the question, ‘How do users respond to (perceived) trolling?’ The answer to this is elaborated through the creation of a working taxonomy of response types, drawn from 3,727 examples of user discussions and accusations of trolling which were extracted from an eighty-six million word Usenet corpus. I conclude this paper by discussing the limitations and applications of this research.


Author(s):  
Angelo Gaeta ◽  
Francesco Orciuoli ◽  
Mimmo Parente

AbstractWe present and evaluate a virtual counselling system that is devoted to improving user awareness of emotional situations in computer-mediated communication and making informed decisions on actions to recommend to the users involved in a conversation. Starting from elements such as the moods and emotions of the users involved in a conversation, the system constructs the emotional signatures of individuals and groups that are used to characterize a situation. It then uses an approximate reasoning mechanism based on three-way decisions to classify recognized situations with respect to particular emotional dynamics based on emotional contagion. A prototype of the system has been experimented on in a real context based on collaboration between university students for the realization of project work. The distinctive features of the system have been evaluated with accuracy measures, and the results are promising.


Author(s):  
Dona J. Hickey

This chapter examines how a social community was created and developed on a left-leaning political blog, Firedoglake; in particular, it explores how readers, as commenters, engaged each other, establishing credibility, or rhetorically speaking, acquiring and enhancing their ethos and attaining the status of a respected member of the blog’s community. All excerpted threads include pseudonyms or screen names of users and all material from the designated blogs is, of course, in the public domain. In part 2, the chapter describes how the character of the blog itself, Firedoglake, changed over time as it grew to include an increasing number of front-page posters, became generally identified as hypercritical of the Obama administration, and became an umbrella site for smaller blogs under its banner. The discussion in both parts explores identity creation and the question of community in computer-mediated communication.


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