scholarly journals When Culture and Change Collide In Higher Education: A Case Study at One University

2020 ◽  
Vol 10 (2) ◽  
pp. 46-59
Author(s):  
Steven Petersen ◽  
Susan Bartel

Leaders in higher education regularly find themselves at the intersection of change, torn between their institution’s history and culture, the intrinsic value of education, market needs, and the desires of alumni, current, and prospective students. Higher education is often labeled reluctant to change, and many believe any change initiative not aligned with the institution’s culture is almost certain to fail. This study provides evidence that leaders in higher education can implement change that is incongruent with organizational culture while maintaining harmony among the institution’s ideals and constituents. University X, a medium-sized, highly regarded public institution located in a rural area, implemented its first fully online degree program, which was widely perceived as being incongruent with the organization’s culture. A detailed analysis of eight environmental factors and an adaptation of Kotter’s (1996) eight-step change model contributed to the overall success of this change. The keys to implementation were developing an in-depth understanding of the culture while ensuring there was both a need for change and adequate support among stakeholders. Developing a group to champion and sustain the initiative was also critical. The common thread throughout the entire change process was the frequent and effective communication maintained by the organizational leaders. The culture shift initiated by the change also allowed the institution to move quickly to transition to alternative teaching methods during the COVID-19 pandemic of 2020.

2017 ◽  
Vol 18 (7) ◽  
pp. 1018-1038 ◽  
Author(s):  
Issa Ibrahim Berchin ◽  
Vanessa dos Santos Grando ◽  
Gabriela Almeida Marcon ◽  
Louise Corseuil ◽  
José Baltazar Salgueirinho Osório de Andrade Guerra

Purpose This paper aims to analyze strategies that promote sustainability in higher education institutions (HEIs), focusing on the case study of a federal institute of higher education in Brazil. Design/methodology/approach The research was based on a scientific literature review on sustainability in HEIs, to identify the recurrent actions for sustainability in these institutions; and a case study of a federal institute of higher education in Brazil, to illustrate how these actions are being implemented by HEIs. Findings Concerns about sustainability, prompted by the Brazilian federal legislature, led federal HEI to change its internal processes, infrastructure and organizational culture toward sustainability. Practical implications The findings presented in this study, more specifically the sustainability plan of the Federal Institute for Education, Science and Technology of Santa Catarina, aligned with the recommendations proposed, can be used and replicated in other HEIs. Originality/value Scientific literature about organizational changes led by sustainability concerns, in HEIs specifically, still needs more attention in the academia. By addressing the case of a Brazilian public institution of higher education, this paper contributes to the literature on sustainability in higher education by reporting the process of implementation of a sustainability plan.


2020 ◽  
pp. 1-20
Author(s):  
NICCOLO DURAZZI

Abstract The article investigates the causes and consequences of the increased engagement of British universities with employability and skills initiatives. By employing case studies of six universities based in England, it asks whether the increased engagement between higher education and the labour market is driven by universities or business and whether such engagement has increased the diversity of the higher education sector. Findings suggest that the alignment between labour market needs and educational provision in universities is strongly mediated by the competitive environment within which higher education institutions have been operating since the late 1990s: the higher education market – not the labour market – is the key driver for universities to engage in employability and skills initiatives. The article also questions the assumption that ‘competition’ leads to ‘differentiation’ in higher education. Rather, isomorphic tendencies seem to prevail over differentiation in the context of a highly competitive higher education market.


2012 ◽  
Vol 11 (2) ◽  
pp. 171-182 ◽  
Author(s):  
Jamie Harding

Successive governments have encouraged the view of users of public services as consumers, choosing between different providers on the basis of information about the quality of service. As part of this approach, prospective students are expected to make their decisions about which universities to apply to with reference to the consumer evaluations provided by the National Student Survey. However, a case study of a post-1992 university showed that not all students made genuine choices and those who did tended to be in stronger social and economic positions. Where choices were made, they were infrequently based on external evaluations of quality.


Author(s):  
Rusi Rusmiati Aliyyah ◽  
Ahmad Gawdy Prananosa ◽  
Ismail Ismail ◽  
Endang Sri Budi Herawati ◽  
Iman Subasman

This study aims to determine the implementation of the product of the Bidik Misi scholarship program. This research uses case study qualitative method. The research was conducted at Djuanda University which is a private university in LLDIKTI region IV. Collecting data using interview instruments, questionnaires, observations, and documentation with data analysis techniques through data reduction, data presentation, and verification. The research findings show that the final results of the Bidik Misi scholarship are in accordance with the program objectives, namely increasing student motivation and achievement, increasing student achievement in the curricular, co-curricular and extracurricular fields, causing an impact for students and prospective students to always improve achievement and be competitive, and produce graduates who are independent, productive and have social concerns to break the chain of poverty and empower the community. Meanwhile, aspects of increasing access and learning opportunities in higher education, as well as ensuring the continuity of student studies to completion and on time, still need improvement. In conclusion, the Bidikmisi scholarship program has produced graduates who are independent, productive and have social awareness, so that they are able to play a role in efforts to break the poverty chain and empower people in Indonesia. Keywords: Outstanding Student, Bidikmisi Scholarship, Higher Education


2017 ◽  
Vol 7 (3) ◽  
pp. 64 ◽  
Author(s):  
Tongtong ZHANG

The past three decades have witnessed the growing influence of market forces on higher education, resulting in what is defined by Fairclough (1993) as the marketization of academic discourse. The present study attempts to examine the effect of such trend on university website homepages in China, which is an under-researched genre of higher education discourse. By applying the Critical Discourse Analysis (CDA) and genre analytical approach, this article describes the generic characteristics of the “About Us” section in five university website homepages, analyzing the structural organization, rhetorical moves, communicative purposes as well as the discursive strategies used in the text. Research shows that authoritative discourse forms the key note in this genre, a reflection of the centralized operation of Chinese universities. Meanwhile, the existence of conversational discourse reveals the university’s endeavor to establish a friendly relationship with the prospective students. Furthermore, promotional elements in terms of both contents and linguistic choices have been employed to help construct a positive image of universities to stand out in the stiff competition in today’s higher education market in China.


2019 ◽  
Vol 9 (2) ◽  
pp. 44
Author(s):  
Egle Girdzijauskaite ◽  
Asta Radzeviciene ◽  
Arturas Jakubavicius ◽  
Audrius Banaitis

Higher education institutions (HEIs), especially latecomer institutions, continue to regard exporting education services by creating a commercial presence in a foreign country with caution. The purpose of this paper is to investigate ways of creating and managing international branch campuses (IBCs) and to elaborate recommendations for universities on establishing a branch campus as an entry into the foreign education market. In order to reach this aim, we analyse the trends of IBC development in higher education in the last 30 years, compare the theory and concepts of service export in business and in higher education and, finally, conduct a case study on seven IBCs globally. The analysis shows clear synergy between business theory and higher education (HE); however, no obvious coherence is discovered between the IBC establishment practices and the traditional Uppsala internationalisation model used in international business practices. This research continues by verifying the coherence of IBCs with the revisited Uppsala model based on the relationships and market commitment.


Author(s):  
Scott R. Sechrist ◽  
Dorothy E. Finnegan

One of the more often cited objectives found in university and college mission statements is the goal of promoting future good citizenship among students. Indeed, American higher education institutions have been improving society by educating its community leaders since the founding of Harvard in the early seventeenth century. Beyond the direct training of future leaders, college administrators also have recognized the societal need for volunteers to fill gaps that community resources cannot cover. Volunteers enable organizations to thrive beyond their means and their members to receive otherwise unavailable benefits. This case study describes the role of good citizenship that is performed by two technologically proficient faculty (techno-profs) who are approaching crucial career evaluations at Suburban State University (SSU), a public institution in the mid-eastern area of the United States. It explores the conundrum that faced the SSU Dean of the College of Arts and Letters as she speculated about the outcome of the evaluation of these two faculty members as a result of the existing promotion and tenure criteria. The case also considers the impact of the incorporation of technology into the contemporary role of faculty in a situation in which necessary resources are not provided by those who mandate changes in the existing reward structures in higher education. And, finally, this case study illustrates the existing and potential impact of these mandates on the careers of two techno-profs who act as good citizens for their organizations.


2021 ◽  
pp. 000283122110275
Author(s):  
Liliana M. Garces ◽  
Brianna Davis Johnson ◽  
Evelyn Ambriz ◽  
Dwuana Bradley

Guided by legal, sociolegal, and higher education concepts, we use an embedded case study of university administrators at a public institution to examine how they negotiate and institutionalize principles of freedom of expression and inclusion in responses to the proliferation of on-campus hate speech following the 2016 U.S. presidential election. Our findings reveal that an institution's legal context and administrators’ interpretations of law and law-related pressures shape their understanding of hate speech–related incidents, and the permissible responses, in ways that make it nearly impossible to consider and implement inclusion-focused practices. We advance the concept of “repressive legalism” to explain these dynamics and discuss implications for policies and practices that support both open, robust expression and inclusion for students of color.


2019 ◽  
Vol 49 (172) ◽  
pp. 36-52
Author(s):  
Catarina Mangas ◽  
Sara Lopes ◽  
Paula Ferreira ◽  
Isabel Beato

Abstract This article reports a case study in a Portuguese public institution of higher education that aimed at characterizing the profile of the students that access the institution, through examinations for candidates aged 23 or over (M23 Access), focusing on the motivations for their entry and on their perspective of this type of access to higher education. This mixed method study used a questionnaire, answered by 180 former students. Acquisition of new knowledge, personal valorization and a professional change are among the most important reasons to access higher education. While analyzing the results, we are also able to discern the importance of implementing educational policies for adults, which, in the Portuguese case and regarding the promotion of learning opportunities for all, are still few and poorly disseminated.


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