Boundary spanner closeness to partner firm as relational governance in turbulent versus stable environments

Purpose This study aims to explore the overall relationship between a boundary spanner and a partner firm, i.e. boundary spanner closeness to partner firm. Drawing on consumer-service provider relationship literature and the tripartite model of affect-behavior-cognition, the authors identify three key dimensions of such closeness, namely, boundary spanners’ relational ties, customer-specific capabilities and accommodative behaviors, and examine their effects on exchange outcomes in turbulent versus stable environments. Design/methodology/approach The paper examines the effects of three dimensions of boundary spanner closeness on various exchange outcomes (i.e. retailers’ cooperation, satisfaction and willingness for investment) using two industries as exemplars, characterized by distinct levels of environmental turbulence – the retailing networks of a major cell phone company and a petroleum company in China. Findings The results indicate that the three dimensions individually and jointly affect exchange outcomes and the interplay of customer-specific capabilities and relational ties affect exchange outcomes differently across industry turbulence. Originality/value The existing literature lacks a comprehensive understanding of the function of boundary spanners, which serve as a key relational interorganizational governance component. By identifying three key dimensions of boundary spanner closeness and examining their effectiveness in promoting exchange outcomes, this study advances the understanding of the role of boundary spanners in interorganizational governance.

Forging connections: The role of ‘boundary spanners’ in globalising clusters and shaping cluster evolution

Synthesising the endogenous-centred evolutionary economic geography perspective, and the globally oriented ‘global pipelines’ and global production networks frameworks, this article develops the ‘boundary spanner’ concept to propose a theoretical framework to illustrate how resourceful actors, as boundary spanners, globalise clusters and in turn drive cluster evolution. This framework comprises four interrelated cluster boundary-spanning functions, namely, discursive construction, innovation promotion, production coordination and market reach. This article aims to advance the cluster literature by unpacking how clusters’ global connections are constructed and maintained, conceptualising the multidimensional role of the agency of boundary spanners and demonstrating boundary spanners’ contributions to cluster evolution.

Trenger ROP-brukere en individuell plan?

In this chapter, we take a closer look at experiences using individual plans and the role of the coordinator responsible for those participating in such plans. The starting point is that only a small number of service recipients with dual diagnoses have individual plans, while more than half of them have an appointed coordinator. This raises several questions. One is whether individual plans are a tool for service recipients or for service providers; another question is how coordinators can best assist service recipients with their daily challenges. The chapter concludes that the best help for service recipients with dual diagnoses is to have a coordinator who works as a “boundary spanner”.

Defining brokers, intermediaries, and boundary spanners: a systematic review

Background: A growing literature focuses on the roles of brokers, intermediaries, and boundary spanners (BIBS) in addressing the challenges of transferring research evidence between the research and practice or policy communities.Aims and objectives: In this systematic review, we examined two research questions: (1) where, how, and when are different BIBS terms (broker, intermediary, and boundary spanner) used? and (2) which BIBS terms get defined, and when these terms are defined, who are BIBS and what do they do?Methods: We conducted literature searches designed to capture articles on BIBS and the transfer of research evidence. We extracted information about eligible articles’ characteristics, use of BIBS terms, and definitions of BIBS terms.Findings: The search revealed an initial pool of 667 results, of which 277 articles were included after screening. Although we coded 430 separate uses of BIBS terms, only 37.2% of these uses provided explicit definitions. The terms, ‘broker’ and ‘brokerage’, were commonly applied in the health sector to describe a person engaged in multiple functions. The term, ‘intermediary’, was commonly applied in the education sector to describe an organisation engaged in dissemination. Finally, the terms ‘boundary spanner’ and ‘boundary spanning’ were commonly applied in the environment sector to describe people or organisations that engage in relationship building.Discussion and conclusions: Results demonstrated that when BIBS were defined, there were important (albeit implicit) distinctions between terms. Based on these results, we identify archetypal definitions for brokers, intermediaries, and boundary spanners and offer recommendations for future research.<br />Key messages<br /><ul><li>Only 37.2% of coded uses of BIBS in articles included explicit definitions.</li><br /><li>Brokers were commonly defined in health as people engaged in multiple functions.</li><br /><li>Intermediaries were commonly defined in education as research-disseminating organisations.</li><br /><li>Boundary spanners were commonly defined in environment as relationship-building entities.</li></ul>

Defining Brokers, Intermediaries, and Boundary Spanners: A Systematic Review

Background: A growing literature focuses on the roles of brokers, intermediaries, and boundary-spanners (BIBS) in addressing the challenges of transferring research evidence between the research and practice or policy communities. However, it is unclear how BIBS are used and defined in this work. Aims and Objectives: In this systematic review, we examined two key research questions: (1) Where, how, and when are different BIBS terms (i.e., broker, intermediary, and boundary spanner) used? and (2) Which BIBS terms get defined, and when these terms are defined, who are BIBS and what do they do? Methods: We conducted literature searches designed to capture articles on BIBS and the transfer of research evidence. We extracted information about eligible articles’ characteristics, use of BIBS terms, and definitions of BIBS terms. For all BIBS definitions extracted, we also coded who were counted as BIBS and what BIBS were described as doing. Findings: The search revealed an initial pool of 667 results, of which, 277 articles were included after screening. Although we coded 430 separate uses of BIBS terms in our review, only 37.2% of these uses (i.e., 160) provided explicit definitions. There were some consistent differences in the definition of BIBS terms. The terms, “broker” and “brokerage”, were commonly applied in the health sector to describe a person engaged in multiple functions including capacity building, dissemination, and relationship building. The term, “intermediary”, was commonly applied in the education sector to describe an organization engaged in dissemination. Finally, the terms, “boundary spanner” and “boundary spanning”, were commonly applied in the environment sector to describe people or organizations that engage in relationship building. Discussion and Conclusions: The results of this review demonstrated that it was uncommon for researchers to explicitly define BIBS terms. Additionally, when BIBS were defined, there were important (albeit implicit) distinctions between different terms. Based on these results, we identify archetypal definitions for brokers, intermediaries, and boundary spanners and offer recommendations for future research.

How Green Transformational Leadership Affects Green Creativity: Creative Process Engagement as Intermediary Bond and Green Innovation Strategy as Boundary Spanner

Focusing on China’s steel industry, the effect of green transformational leadership on employee green creativity, its underlying mechanisms, and the conditions that govern the situation are examined. The sample analysis of 298 employees working with 46 supervisors from 23 companies indicates that green transformational leadership positively affects employee green creativity, and creative process engagement plays a mediating role in the relationship of green transformational leadership to employee green creativity. Moreover, the mediated role is moderated by green innovation strategy, which is used as a boundary spanner to affect the whole path linked by creative process engagement, so that this effect is strengthened when the level of green innovation strategy is high, rather than low. The results verify the hierarchical linear hypothesized model, which is helpful to sketch a more complete view of the relationship between green transformational leadership, creative process engagement, green innovation strategy, and green creativity, and to provide beneficial insights for innovative practice and the green management of steel enterprises.

HETERARQUIZAÇÃO DO ESTADO E A EXPANSÃO DAS FRONTEIRAS DA PRIVATIZAÇÃO DA EDUCAÇÃO EM SÃO PAULO

RESUMO O artigo analisa a parceria público-privada entre a Secretaria da Educação do Estado de São Paulo (SEE-SP) e a Associação Parceiros da Educação (APE) em torno do Programa Educação - Compromisso de São Paulo, no período 2015-2018. A parceria serviu como modelo de estudo das relações público-privadas na educação, à luz dos conceitos de neoliberalização e heterarquização. Utilizando um algoritmo capaz de inferir redes políticas a partir de documentos físicos digitalizados, identificamos três dinâmicas de complexificação da privatização da educação em São Paulo: 1) a incorporação da APE na estrutura de governança da educação pública; 2) a porosidade entre políticas educacionais e a mobilidade da APE para além do escopo inicial da parceria; e 3) a atuação da APE na ampliação da rede de governança, atuando como boundary spanner e facilitando a entrada de outras organizações privadas.

Ekstraksi Knowledge tentang Penyebaran #Ratnamiliksiapa pada Jejaring Sosial (Twitter) menggunakan Social Network Analysis (SNA)

<p class="Abstrak">Memasuki tahun politik 2018-2019, Indonesia mengalami darurat <em>hoax</em> dimana isu-isu politik menyebar dengan sangat cepat terutama pada jejaring sosial yang merupakan wadah untuk menghubungkan setiap individu di seluruh dunia. <em>Twitter</em> sebagai salah satu jejaring sosial yang sering dipakai masyarakat Indonesia, menyebabkan isu-isu politik pun ikut terbawa dalam bentuk tagar (#). Tagar #RatnaMilikSiapa yang merupakan isu politik dari kasus <em>hoax</em> kebohongan penganiayaan RS di kota Bandung dijadikan sebagai tunggangan para pengguna <em>twitter</em> untuk membangun opini di masyarakat sehinga menjadikan hal tersebut sebagai <em>hoax</em> menjelang pemilihan Presiden 2019. Opini-opini dari setiap pengguna <em>twitter</em> tersebut telah menciptakan jaringan-jaringan komunikasi yang membahas tentang kasus politik penganiyayaan RS dengan tagar #RatnaMilikSiapa . Penelitian ini bertujuan untuk mengidentifikasi aktivitas penyebaran tagar #RatnaMilikSiapa dengan menggunakan metode <em>Social Network Analyis</em> (SNA) pada jejaring sosial <em>twitter</em>. Dalam penelitian ini, dilakukan identifikasi terhadap aktor utama dengan melakukan perhitungan sentralitas tingkatan atau <em>degree Centrality </em>(BC) sehingga dapat ditemukan aktor yang berpengaruh dalam terbentuknya kelompok-kelompok jaringan <em>tweet</em> #RatnaMilikSiapa pada jejaring sosial <em>twitter</em>. Hasil dari penelitan ini adalah ditemukannya 3 aktor kunci (<em>creator &amp; influencers</em>) yang berasal dari 5 aktor utama penyebaran <em>tweet </em> #RatnaMilikSiapa dengan mengidentifikasi adanya pertukaran berita yang dilakukan oleh para aktor utama dan didukung dengan perhitungan nilai sentralitas keperantaraan atau <em>betweenness Centrality </em>(BC). Kemudian juga ditemukannya 32 aktor <em>boundary spanner</em> yang merupakan dampak dari aktivitas pertukaran berita atau <em>information exchange</em> yang dilakukan oleh aktor kunci pada jaringan komunikasi dalam jejaring sosial <em>twitter</em>.</p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Judul2"><em>Entering the political year of 2018-2019, Indonesia is facing a hoax crisis where political issues spread rapidly, especially on social media as a place for connecting people all over the world. Twitter as one of the popular social media, which is frequently used by the society of Indonesian, leads the political issues spread widely through the hashtag (#). </em><em> </em><em>#RatnaMilikSiapa which was a hoax case about RS persecution in Bandung turned as a way for Twitter users creating a judgment in the society so that that issue became a hoax approaching the Presidential Election of 2019. The opinions of Twitter users had created a communication network discussed RS persecution as a political issue with #RatnaMilikSiapa. </em><em> </em><em>This research intends to identify the #RatnaMilikSiapa deployment activity with the using of Social Network Analyis (SNA) method on Twitter. This research conducts the identification toward the main actors with degree Centrality (BC) calculation until the actor who influenced the establishment of #RatnaMilikSiapa tweet network groups on Twitter can be found. The results of this research are the researcher had found the three key actors (creator and influencers) which originated from 5 main actors who spread #RatnaMilikSiapa tweet. The researcher identifies the information exchange which had been done by the main actors and the results supports by the value of betweenness Centrality (BC) calculation. Later, the researcher had found 32 actors of boundary spanner which was the impact of information exchange done by the key actors on the communication network of Twitter.</em><em></em></p><p class="Abstrak"><em><strong><br /></strong></em></p>