the balanced score card
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2022 ◽  
pp. 205-237

This chapter discusses digital strategies that can be used in business contexts. The chapter begins by discussing different enterprise configurations that can be used with computerization. The chapter then provides an overview of enterprise IT services. Next, key indicators of sustainable performance for IT services are analyzed using the balanced score card perspective. The chapter then puts forth a four-part IT management planning model. Next, a strategic model is put forth for integrating business systems, applications, and infrastructure. The chapter then discusses how to align digital and business strategies, and it analyzes the structure of the digital aims and strategies of business. The chapter concludes by applying these concepts to examples.


Tibuana ◽  
2021 ◽  
Vol 4 (02) ◽  
pp. 131-139
Author(s):  
Muhammad Nushron Ali Mukhtar ◽  
Agung Setiawan ◽  
Djoko Adi Walujo

The many types of production of goods in a company spearhead the progress of this company in industrial competition in Indonesia, the variety of types of products and large production capacity makes this company need a large number of employees to balance the variety and production capacity. This large number of employees creates its own problems, one of the problems is employee performance appraisal, employee performance appraisal in this company is only centered on the highest supervisor's consideration in one section. From that problem, the researcher wants to solve the problem using the Balanced Score Card (BSC) method by using the determination and weighting of Key Performance Indicators (KPI). The final result of the research conducted at PT Alam Jaya Primanusa in May 2018 the results of the following employee achievement grades and categories: Average material value: 76.65 Fair category, Operator's average value: 85.51 Good category, Average value - Selector section average: 89.79 Good category, Packer section average value: 94.98 Good category, Values ​​in each of these sections become the basis for calculations for all injection division production, so conclusions are drawn for the final value and achievement category of all injection division production the value of 83.37 in the Fair category.


2021 ◽  
Vol 4 (1) ◽  
pp. 98-117
Author(s):  
Ade Ahmad Mubarok ◽  
Wiwi Uswatiyah ◽  
Iim Wasiman ◽  
Uyun Supyan

This study aims to analyze the balanced score card model in realizing quality schools, starting from strategies, implementation roadmaps, to measuring the success of quality schools. The research method used is an exploratory study to formulate the BSC concept in high school quality management. As a result, the strategy to improve the quality of education in high school starts from the formulation of the school's vision and mission, analysis of the internal and external environment with a SWOT analysis approach and BSC-based which produces information strengths, weaknesses, opportunities, and threats for high school. SMA targets and strategies are implemented properly so that the high school targets are in accordance with the vision and mission and the established strategies have been implemented properly according to the needs of the community. To ensure sustainable quality, the formulation of strategic management needs to be adapted to the dynamics of the development of the internal and external environment of the school concerned..  


2021 ◽  
Vol 3 (3) ◽  
pp. 378-387
Author(s):  
Ade Ahmad Mubarok ◽  
Wiwi Uswatiyah ◽  
Iim Wasiman ◽  
Uyun Supyan

This study aims to analyze the balanced score card model in realizing quality schools, starting from strategies, implementation roadmaps, to measuring the success of quality schools. The research method used is an exploratory study to formulate the BSC concept in high school quality management. As a result, the strategy to improve the quality of education in high school starts from the formulation of the school's vision and mission, analysis of the internal and external environment with a SWOT analysis approach and BSC-based which produces information strengths, weaknesses, opportunities, and threats for high school. SMA targets and strategies are implemented properly so that the high school targets are in accordance with the vision and mission and the established strategies have been implemented properly according to the needs of the community. To ensure sustainable quality, the formulation of strategic management needs to be adapted to the dynamics of the development of the internal and external environment of the school concerned..  


2021 ◽  
Vol 251 ◽  
pp. 03061
Author(s):  
Qiu Yu ◽  
Peng Yan

As the carrier of scientific research funding for various organizations, scientific research projects are the main driving force for the development and progress of national science and technology. Performance evaluation of these projects can stimulate the vitality of scientific research, and promote scientific and technological innovation. In order to establish and improve the performance evaluation system of military scientific research projects, this paper studies the performance evaluation indicators from four perspectives: resources, effect, internal business processes, and learning and growth based on the balanced score card.


Author(s):  
Tri Wahyuni ◽  
Suwignyo Widagdo ◽  
Hamzah Fansuri Yusuf

This  study  aimed  to  analyze  the  extent  to  which  performance  of  the PT. BPR Sinar Artha Wuluhan when measure d using the four perspectives of the Balanced Scorecard. The research was conducted on the company's performance in 2013-2014. The data used are primary data obtained from interviews with the resource persons and distributing questionnaires to the respondents as many as 130 respondents, ie 95 respondents and 35 respondents. This study also used secondary  data  obtained  from  various  sources  such  as  the  internet,  books, journals, theses, and others associated with this research. Data processing method using test data quality, the data validity test and reliability test data to test the questionnaire with the help of analysis tools SPSS version 20. The data processing also uses four perspectives of the Balanced Scorecard, the financial perspective using ROA, ROE and NPM. Customers use the perspective of customer acquisition, customer retention and customer satisfaction. Internal business perspective using indicators of innovation and operations. Learning and Growth perspective   using  a   level   employee   productivity,   employee   retention   and employee satisfaction. The results showed overall scores obtained by the performance of the company amounted to 46,9 % who expressed the company's performance is not good. However, there is increasing from year to year has increased its performance is quite good. Keywords: Performance Measurement, Balanced Score Card


JOURNAL ASRO ◽  
2020 ◽  
Vol 11 (04) ◽  
pp. 12
Author(s):  
Sukmo Hadi Nugroho ◽  
Elisabeth Tanti Pudiastuti

Currently, the performance analysis of a company is the most needed thing in achieving the vision and mission of the organization. The purpose of this study is to determine the company's performance in terms of financial and non-financial performance using the Balanced Score Card approach through four perspectives, namely: (1) finance, (2) customers, (3) internal business, and (4) growth and learning. . The data collection method was done by qualitative and quantitative. The results of this study note that the performance of PT. Contractor Company Tbk, Tbk has been very good. From a financial perspective, it can be seen that the company's ability to guarantee short-term and long-term debt is quite good and the company's ability to get a good profit, as seen from the value of the Net profit margin. From the customer perspective, the results of the customer satisfaction survey are quite good. The level of employee satisfaction is quite good. As for the internal business, the effectiveness of the use of operating expenses was successfully realized by the company.   Keywords: Company Performance, Balance Score Card


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