BACKGROUND
The serious violence against physicians (VAD) in China has aroused world concern. Moreover, the aggravation of VAD was attributed to online media reports.
OBJECTIVE
To figure out after reading the VAD reports covered by the media, what kind of attitudes trends do the readers show for the actions of both patients and physicians? Are these trends influenced by the introduction and direction of national policies?
METHODS
We searched the Chinese VAD reports in international media sources from 2011-2016. We then tracked back the original reports and web-crawled the comments in China. After sampling and coding, we conducted a time series trend analysis.
RESULTS
Bootstrap shows the relationship between public sentiment of VAD reports and government’s interventions is significant. The interaction between year and attitude is significant. It was significant only between year 2013 and year 2014. The main VAD policies were enacted in 2013 and 2014. In 2011 and 2012, the proportion of "blame doctor" and "support doctor" was relatively balanced. However, in 2013, the proportions began to shift: the proportion of "blame doctor" rose while "support doctor" dropped.
CONCLUSIONS
The state's administrative intervention effectively guided the public opinion. When government pays attention to the impact of the network on society, broken window effect was controlled that cyber-violence towards medical staff could decrease.