Making waves: nurse-led urgent community response

Anyone in England over 18 whose health or wellbeing suddenly deteriorates at home will have access to an urgent community response (UCR) team within 2 hours by April 2022. Community nursing services are providing the core service model to provide these crisis response services. Nurse leads from three UCR accelerator sites (Kirklees, Warrington and Bromley) elaborate on how they are making waves of change for the better, using their clinical skills and building key relationships with other health services. Acutely unwell patients are being seen by practitioners with advanced assessment skills, which keeps eight out of 10 patients at home safe, avoiding hospital admission.

True Stories: New Zealand Narrative Nonfiction: A Bibliography Based on Appeal Theory

<p>Research problem: Readers’ advisory services are generally recognised as a core service offered in New Zealand public libraries. Currently no readers’ advisory resources or tools exist based solely on New Zealand content, either for narrative nonfiction or fiction. The aim of this bibliography was to provide librarians with a tool to find New Zealand narrative nonfiction books within the context of a readers’ advisory framework. Methodology: The bibliography is based on appeal theory and takes the approach of creating a narrative nonfiction readers’ advisory tool. 112 New Zealand narrative nonfiction books are described, classified by genre and identified by their appeal elements, characteristics that give readers insight into a book’s qualities: character, mood, pacing and story line. Results: The development and dissemination of a readers’ advisory tool increases awareness of New Zealand narrative nonfiction genres and content. It offers a New Zealand point of reference that supports nonfiction leisure reading and promotes narrative nonfiction readers’ advisory services. Implications: The organisation of the bibliographic records into a library using Zotero referencing software enables the material to become an online New Zealand narrative nonfiction readers’ advisory tool. An online environment increases the utility by broadening the scope of access to librarians, readers or other individuals with an interest in sourcing references relating to New Zealand narrative nonfiction writing.</p>

True Stories: New Zealand Narrative Nonfiction: A Bibliography Based on Appeal Theory

<p>Research problem: Readers’ advisory services are generally recognised as a core service offered in New Zealand public libraries. Currently no readers’ advisory resources or tools exist based solely on New Zealand content, either for narrative nonfiction or fiction. The aim of this bibliography was to provide librarians with a tool to find New Zealand narrative nonfiction books within the context of a readers’ advisory framework. Methodology: The bibliography is based on appeal theory and takes the approach of creating a narrative nonfiction readers’ advisory tool. 112 New Zealand narrative nonfiction books are described, classified by genre and identified by their appeal elements, characteristics that give readers insight into a book’s qualities: character, mood, pacing and story line. Results: The development and dissemination of a readers’ advisory tool increases awareness of New Zealand narrative nonfiction genres and content. It offers a New Zealand point of reference that supports nonfiction leisure reading and promotes narrative nonfiction readers’ advisory services. Implications: The organisation of the bibliographic records into a library using Zotero referencing software enables the material to become an online New Zealand narrative nonfiction readers’ advisory tool. An online environment increases the utility by broadening the scope of access to librarians, readers or other individuals with an interest in sourcing references relating to New Zealand narrative nonfiction writing.</p>

Mobile Phone Buying Decisions among Young Adults: An Empirical Study of Influencing Factors

Owing to the novelty and dynamism of mobile phone shopping behavior of adults within the context of contemporary social, technological, and market norms necessitated the need to study this phenomenon frequently. In the same league, there is a pressing need to empirically examine the mobile shopping behavior of young adults in Pakistan. This paper examines the factors influencing mobile phone shopping behavior within the context of young adults in Pakistan. First, a questionnaire-based survey consisting of a five-point Likert scale was conducted. A total of 416 respondents provided their complete responses. Then, we employed the structural equation modeling (SEM) model using AMOS 24 to empirically test the hypothesized model. The empirical results revealed that price and attractiveness positively influence mobile phone buying behavior among young adults in Pakistan. On the other hand, Service Encounter, Convenience, Avoidance of Core Service Failure, and Response have negative but statistically insignificant influences on mobile phone buying behavior in Pakistan. This finding revealed that the mobile shopping behavior of young Pakistani adults is predominantly influenced by the price of mobile phones and their attractiveness. Therefore, it is highly recommended that companies need to offer affordable mobile phone prices. Additionally, the attractiveness of the mobile phone needs to be maintained at competitive prices.

Inpatient Patient Satisfaction Influenced By Core Service Quality And Peripheral Service Quality (Study At Dr. SOEGIRI Hospital In Lamongan Regency)

This study aims to examine and analyze the effect of core service qualityand peripheral service quality on Patient Satisfaction at RSUD Dr.Soegiri Lamongan. The number of samples in this study were 36patients RSUD Dr. Soegiri Lamongan. Data collection techniques usingquestionnaires, interviews, and literature review. Analysis of the data inthis study is multiple linear regression analysis using SPSS 26 software.The results of this study indicate that core service quality and peripheralservice quality have a significant effect on Patient Satisfaction inpatientDr. Soegiri Lamongan in parallel or simultaneously

The Business of Business Is Business: How Businesses Serve Society

There is a division of labor in modern democratic societies. The main way businesses serve society is by producing products and services people want at prices they can afford to pay. A good business exercises corporate social responsibility simply by delivering its core service. There is a role for charitable giving and other causes, but having a well-crafted corporate social responsibility campaign is no substitute for ethics. Indeed, one of the dangers of the focus on corporate social responsibility is that business people might rationalize that unethical ways of making money are acceptable because the business later donates time or money to “good causes.” But ethics is primarily about how a business makes money, not what it does with the money it makes.

Peran Kepuasan Pelanggan Pada Hubungan Kausalitas Antara Kualitas Layanan Terhadap Niat Beralih

This type of research is associative research. This research takes the title: “This type of research is associative research. This research takes the title: "The Role of Customer Satisfaction on the Causality Relationship Between Service Quality and Switch Intention (Study on Fitra Majalengka hotel visitors)”. The purpose of this study was to determine the partial effect of core service quality and encounter on switching intentions with the mediating factor of customer satisfaction. The population in this study were all visitors to the Fitra Majalengka hotel. The sampling technique used is purposive sampling. The number of respondents in this study was 120. The data were analyzed using structural equation modeling (SEM) with AMOS 21 software. The results of this study indicate that 1) core service quality has no effect on switching intentions, 2) encounter service quality has no effect on switching intentions, 3) core service quality has a positive effect on customer satisfaction, 4) encounter service quality has a positive effect on customer satisfaction, 5 ) customer satisfaction has a negative effect on switching intentions, 6) customer satisfaction mediates the negative effect of core service quality on switching intentions, 7) customer satisfaction mediates the negative effect of encounter service quality on switching intentions. An important finding from this study is that it can confirm the concept of EDT in which customer satisfaction becomes a mediating variable between the relationship between core service quality and encounter with switching intentions.