Failure learning and entrepreneurial resilience: the moderating role of firms’ knowledge breadth and knowledge depth

Purpose Drawing on the knowledge-based view, the purpose of this study is to investigate the differential effects of failure normalization (FN) and failure analysis (FA) on entrepreneurial resilience (ER) and examines how firms’ knowledge breadth (KB) and knowledge depth (KD) moderate these effects in distinctive ways. Design/methodology/approach The study uses a mixed-methods approach, including a two-wave survey study among 226 entrepreneurial high-tech firms in China and a qualitative study. Findings The findings reveal that FA has a stronger positive effect on ER than FN. KB enhances the effect of FA on ER, whereas KD enhances the effect of FN on ER but buffers the effect of FA on ER. Practical implications The study advocates that entrepreneurs need to be aware of the importance of ER and strengthen the reflection on failure. Additionally, the study suggests that entrepreneurs should match FN and FA with firms’ knowledge characteristics. With this match, KB and KD can exert greater impacts on the effect of failure learning on ER. Originality/value Knowledge can influence the effect of learning on firm capability. However, such an effect in entrepreneurial firms linking to ER remains to be explored. This study contributes to ER from the failure learning perspective and extends knowledge management theory in the entrepreneurship context.

The ISO 30401 knowledge management systems standard – a new framework for value creation and research?

PurposeThe article reviews major developments in the literature on knowledge management and intellectual capital management. It provides a description and visualization of the structure and content of the ISO 30401 and critically benchmarks its clauses against comprehensive taxonomies from the literature.Design/methodology/approach2018 saw the release of the ISO 30401 Knowledge Management Systems Standard, a type A regulation which may serve as a basis for certification. It builds on and integrates a broad and conceptually diverse literature on knowledge resources (e.g. intellectual capital theory, knowledge management theory). This article aims to show how the management systems standard relates to the literature it is built on and provides directions for its further operationalization by certification bodies and implementation by managers.FindingsThe ISO 30401 successfully integrates a diverse body of literature in a broadly applicable cross-industry standard. To operationalize and implement it, certification bodies and managers should build on empirical evidence of “what works,” taking into account market characteristics as well as organizational properties. Further research should support the implementation of the standard by developing KM measurement frameworks and context-specific studies of KM tools and methods.Originality/valueThis article is the first to systematically compare the ISO 30401 to the underlying theory. This paper uncovers avenues for research and makes suggestions for the standard's operationalization in practice.

Enablers of Patient Knowledge Empowerment for Self-Management of Chronic Disease: An Integrative Review

The non-development of the concept of patient knowledge empowerment for disease self-management and the non-development of the theory of patient knowledge empowerment in patients with chronic diseases, cause methodological inconsistency of patient empowerment theory and does not provide a methodological basis to present patient knowledge empowerment preconditions. Therefore, the aim of the present integrative review was to synthesize and critically analyze the patient knowledge enablers distinguished in the public health management theory, the knowledge sharing enablers presented in the knowledge management theory and to integrate them by providing a comprehensive framework of patient knowledge enablers. To implement the purpose of the study, in answering the study question of what patient knowledge empowerments are and across which levels of patient knowledge empowerment they operate, an integrative review approach was applied as proposed by Cronin and George. A screening process resulted in a final sample of 78 papers published in open access, peer-review journals in the fields of public health management and knowledge management theories. Based on the results of the study, the Enablers of Patient Knowledge Empowerment for Self-Management of Chronic Disease Framework was created. It revealed that it is important to look at patient knowledge empowerment as a pathway across the empowerment levels through which both knowledge enablers identified in public health management theory and knowledge sharing enablers singled out in knowledge management theory operate. The integration of these two perspectives across patient empowerment levels uncovers a holistic framework for patient knowledge empowerment.

How Do Innovation Network Structures Affect Knowledge Sharing? A Simulation Analysis of Complex Networks

Knowledge has become an important resource that can help enterprises gain a competitive advantage in the market. In this regard, knowledge sharing in the process of cooperative innovation provides an important way to acquire knowledge. With the development of innovation, the innovation network has become an important carrier of knowledge sharing, which can also have an influence on knowledge sharing. Based on knowledge management theory and complex network theory, this study constructed a multilayer network environment for knowledge sharing. It then identified the network elements and knowledge-sharing paths that influence knowledge sharing from microperspectives and macroperspectives. On this basis, the effects of node cohesion and weak connection on knowledge sharing in small-world and scale-free topologies were analyzed by computer simulation. The results showed that, in an innovation network with a scale-free topology, cohesion and weak ties had a great influence on the average knowledge level and knowledge equilibrium. Meanwhile, in small-world topological innovation networks, a mixed path had the best promotion effect on network knowledge sharing.

Embedding Knowledge Management Theory in Learning and Teaching Approach

The article focuses on the role of management of knowledge can have on organisations and looks at practical knowledge management (KM) practices from industry that can be employed by educational institutions. There is a view that KM is primarily business concept that can provide competitive advantage for commercial organisations. However, the KM processes such as knowledge creation, capture, sharing and use are not exclusive to business; good KM practices can bring benefits to all organisations. While KM is a growing field in almost last 20 years, very little has been written about it in the educational context. This is surprising, considering that education is about the creation and application of knowledge. Given that higher education institution’s (HEI) priority of developing and creating knowledge, an integrated approach that prioritise KM can be used to underpin university’s organisational processes particularly its learning and teaching approach. This article illustrates how attention to two main perspectives exists in KM field; objectivist perspective and practice-based perspective, can inform the learning and teaching approach; surface and deep approach. The approach of this paper is basically conceptual and descriptive. Drawing from empirical research in UK car manufacturing industry, the article is to address the way in which KM practices are being implemented and elaborates on the need the KM in teaching-learning process. This suggests an integrated approach to provide for a balanced strategy in terms of KM implementation that can be applied in HEI. It is important for educators in HEI to understand how certain KM perspective and influence can lead to different to different learning and teaching strategy. Thus, HEI can realise the potential of KM in order to enhance the learning of students.

Customer Experiential Knowledge's Contribution to Innovation Management

Many researchers have explored the knowledge management theory. However, to the author's knowledge few were interested in the tacit knowledge construct, whether it is gained inside or outside the organization. This chapter has a challenge to analyze in-depth the embedded knowledge gained from the customer, especially as it sheds light on the role of customer experiential knowledge by defining the customer experiential knowledge. It follows an emphasis on the customer experience and its close relationships with innovation management. Hence, a thorough theoretical background is presented progressively in order to define a new organizational competence labeled CEKMC. The first part presents an overview of the knowledge status, fundamental knowledge views, the evolutionary theory to the tacit knowledge construct. The second part stresses the definition of customer tacit knowledge related to customer experience. Finally, the conclusion defines a new organizational competence relative to this knowledge while discussing its contribution, especially to the experiential innovation type.

Socialization Model of Tacit-Tacit Transfer Knowledge through Appreciative Inquiry Approach

The aims of study is to describe combination of two big theory between Socialization model of tacit-tacit transfer knowledge and appreciative inquiry approach conceptually. This research idea comes to find better ways in tacit-tacit transfer of knowledge in knowledge management theory. This research is conceptual research and the limitation is about empirical study itself. The result of conceptual paper combine the process of tacit-tacit tansfer knowledge and appreciate inquiry in mental model, creative dialogue and develop mutual trust. Appreciative inquiry as a method to increase positive sense in tranfer knowlegde can be applied in tacit-tacit transfer knowledge phase in SECI Model.