Learning from the Experience. Systemic Thinking for e-Government Development in Developing Countries: A Question Unsolved

Author(s):  
Laura Alcaide Muñoz ◽  
Manuel Pedro Rodríguez Bolívar
Author(s):  
Sanja Bogdanovic-Dinic ◽  
Nataša Veljkovic ◽  
Leonid Stoimenov

Attaining highly efficient e-Government in developing countries is a true challenge. These countries are struggling with many internal issues that are preventing them from providing budgetary resources for investing in ICT infrastructure, staff education, developing strategies, and enacting laws and policies. However, realizing the benefits that e-Government can bring, both to citizens and administration, these countries are working hard towards implementing e-Government and are achieving great results. As one of the developing countries, Serbia has been struggling for years with e-Government ideas. It started with humble implementations nearly ten years ago by publishing only a few informational services, but quickly made significant progress. The efforts made are worthy of recognition while experience gained is of considerable importance not only for Serbia’s further advances in this area but also for all other developing countries as an example and guidance to solving similar problems. This chapter provides an overview of the current state and history of e-Government development in Serbia and presents important issues and challenges influencing Serbian adoption of e-Government, which can be recognized in other developing countries as well. The chapter also addresses other issues and challenges that are now facing developed Governments, but which are on the way to developing nations as well. Even though these countries are not currently setting their focus on them, they should not be ignored nor neglected—indeed these should be included in developmental plans and strategies in order to successfully overcome them when the time comes.


2011 ◽  
pp. 497-507
Author(s):  
Wayne Huang ◽  
Yinging Chen ◽  
K. L. Wang

This article intends to review important research issues in e-government and aims to shed light on future studies on e-government in a global setting. Specifically, this article: (1) reviews the background and development of e-government in developed and developing countries; and (2) identifies and discusses key issues and future trends/challenges in e-government research, which provides some insights and directions for future studies in e-government.


2018 ◽  
Vol 14 (14) ◽  
pp. 205
Author(s):  
Carlos Mitsuru Murasse ◽  
Jamerson Viegas Queiroz ◽  
Christian Luis Da Silva ◽  
Faimara do Rocio Strauhs

Research on e-government as well as its practice continues to bring challenges, especially for developing countries. The stage model is a frame of reference toward e-governance, where citizens are actively involved and the initiatives are collaborative in nature. Countries have been benchmarked on the e-government development and readiness indexes have been used to decision making. The aim of this paper is to investigate whether readiness benchmark on e-government can foster innovation. The result suggests that egovernment readiness indexes can foster some strategies related to technological or social innovation, and an innovation process measurement can improve the comprehension of the scenario.


2021 ◽  
Vol 14 (1) ◽  
pp. 23-40
Author(s):  
Ivonne Angélica Castiblanco Jiméneza ◽  
Joan Paola Cruz González ◽  
Carlos Rodrigo Ruiz Cruz

Developing countries like Colombia have understood that education is an effective strategy in closing social inequality gaps to improve population’s skills. In the last decade, coverage in higher education went from 30 to 50 percent. One of the most important factors in this achievement is Colombia’s transition to peace, increasing the development of the population towards higher levels of competitiveness and education. In consequence, it is necessary to reinforce the development of competences, to encourage systemic thinking that allows the solution of problems from a holistic view and achieves effective solutions in the improvement of the local industry. During this study, an applied ludic strategy involving an airplane assembly line made with Lego blocks is created, looking for an effective and practical education framework in teaching the attributes that generate impact in a production line of goods; in this way, students can be involved in a clear and creative manner in their search for solutions. This project was developed by member professors and students from an engineering education institution in Bogotá, Colombia. The results show that through gamification, students develop skills to take decisions leading to increase the production’s competitiveness from a systemic thinking view.


2021 ◽  
Vol 9 (1) ◽  
pp. 16-29
Author(s):  
Mihai Grecu ◽  
Ion Dicusar

The digital divide of developing countries vis-à-vis developed countries is also reflected in the level of e-Government development. Developing countries face the  challenges of e-Government with reduced capacities and resources but also strong  incentives for growth prospects. Developing e-Government as a complex  phenomenon involves multidisciplinary efforts: the development of electronic  communications infrastructures and data infrastructures, the transformation of  internal business processes of government, increased democracy, education, as  well as a sustained economic level, and so on. The research analyses the level of e- Government development in the Republic of Moldova in a regional context of a  group of developing countries. It is an attempt to find particularities and  similarities in the evolution of e-Government in this space and to identify the  development potential and opportunities and to overcome the gap in this area. The study also addresses the prospect of alignment with European standards on e- Government development, especially with regard to the single digital market, the  European Interoperability Framework and others, as levers and drivers for  increasing the socio-economic level of Moldova, and building an open, participative  and performing government. 


Author(s):  
Manuel Pedro Rodríguez Bolívar ◽  
Laura Alcaide Muñoz ◽  
Antonio M. López Hernández

The analysis of e-Government is of particular importance in developing countries because it constitutes a central element in the process of modernizing public administrations and strengthening governance within democratic societies. This chapter seeks to analyze the research efforts and directions in the field of e-Government performed in developing countries as well as past experiences in the implementation of e-Government in developing countries to learn some lessons for improving future implementation of e-Government, which could help to achieve more transparent, participative and democratic societies. Analysis indicates that e-Government implementations need to be analyzed from a systemic thinking approach, which suggests the use of strategic planning for e-Government success. International bodies should fund activities that allow developing countries to achieve political and social changes needed to make e-Government implementations successful and should monitor e-Government efficiency in developing countries with the aim at improving economic, democratic and social development of these countries.


Author(s):  
Wayne Huang ◽  
Yining Chen ◽  
K. L. Wang

This article intends to review important research issues in e-government and aims to shed light on future studies on e-government in a global setting. Specifically, this article: (1) reviews the background and development of e-government in developed and developing countries; and (2) identifies and discusses key issues and future trends/challenges in e-government research, which provides some insights and directions for future studies in e-government.


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