2021 ◽  
Vol 7 (2) ◽  
pp. 59-79
Author(s):  
Gabriela Almeida Marcon Nora ◽  
Leonardo Ensslin ◽  
Ademar Dutra ◽  
Vinícius Dezem

This paper aims to identify the international literature approaches regarding the subject of performance evaluation of the public sector. Within a qualitative approach, this research applies the ProKnow-C method to select a bibliographic portfolio (BP). It was uncovered a theoretical framework that discloses the evolution of performance evaluation in the public sector and then this paper reports, specifically, the steps of the review, which also contributes, as a guide, to the improvement of scientific literature reviews in general. In this manuscript, 39 research papers were selected out of a first search that resulted in 2228 papers. Basic and advanced bibliometric analysis were performed to identify some particularities of the research area like authors, most quoted papers and journals, besides the specific concerns of performance evaluation in the public sector, such as the need for performance appraisal fostering organizational strategy.


2018 ◽  
Vol III (III) ◽  
pp. 94-129
Author(s):  
Muhammad Zia Ur Rehman ◽  
Ahsan Rafiq ◽  
Waseem Ishaque

The paper focuses on the various aspects especially as globally accepted fact is that social and key economic indicators are influenced by the government activities. Public Sector Performance and efficiency reflect government priorities. The paper evaluates the public sector performance of Pakistan by calculating the Public Sector Performance Index based on seven indicators and these seven indicators are further classified into two broad groups. Many international studies have carried out the performance evaluation of public sectors of industrialized countries missing the public sector performance of Pakistan with other countries. With the aim, Public Sector Performance of Pakistan was compared with countries of South Asia and some developed countries. The research analyzes the public sector performance indicators of countries to calculate the overall performance. The paper aims to compare public sector performance of Pakistan with South Asian Countries and members of Organization of Economic Cooperation and Development (OECD), which currently includes 34 Countries.


2021 ◽  
pp. 126-134
Author(s):  
Tatiana Furculita ◽  

Performance measurement is a concept whose definition cannot be made precisely because it goes beyond the scope of a particular scientific field. In the public sector, performance is extremely difficult to identify, as no clear and concrete criteria are set to accurately reflect the purpose of the work of public institutions. The concern for measuring performance in public institutions has arisen as a result of the increasing difficulty of solving the increasingly complex problems that citizens face. The relevance of measuring performance in PA is provided by the way in which this process influences the entire activity of an organization, in all internal managerial directions.


2020 ◽  
Vol 4 (2) ◽  
pp. 49-62
Author(s):  
Olanrewaju Yemisi Esther ◽  
Sanni Mubaraq ◽  
Lateef Saheed Ademola ◽  
Aliu Ismaila Daudu

The main purpose of instituting good organizational structure as a parameter for public sector governance control practices is to resolve issues affecting the prudent management of resources to ensure effective public service delivery. However, quality of public service delivery only increased by an aggregate average of 2.4 percent from 2008 to 2017 as a result of poor organization structure. This implies that existence organization structure seems not useful due to the level of decay in public service delivery. Consequently, the present study assesses the relationship between organizational structure tools such communication with stakeholder, accountability and internal control on performance of Nigerian public sector. The study employed the two popular survey research instruments (questionnaire and interview) to collect data concurrently, analyzes separately and merged the results during interpretations. The target population for quantitative analysis is made up of Six (6) from each of the 175 MDAs in Nigeria as at December, 2018 while the study proposed Ten (10) participants for interviews. The quantitative data were analysed using descriptive and inferential statistic. The Partial Least Square Structural Equation Modelling (PLS-SEM) was used to test the hypotheses. The findings of the study from quantitative and qualitative analysis reveal that communication with stakeholder; accountability and internal control are positively and significantly associated with public sector performance. The study concludes that the three constructs proxied for organization structure have positive influence on the public sector performance. Therefore, the study recommends that all the heads of MDAs should lay more emphasis on transparency and accountability in order to be accessible independently by the public, the internal control system of MDAs should be regularly review and updated to achieve the stated public service objective and all MDAs staff should be training regarding the line of communication in public services in order to enhance public sector performance.


Author(s):  
M. Rizki Pratama

Management and performance measurement in the public sector are inherently more complex compared to the business sector. Conflicting values such as politics and abstract performance targets make public sector performance management and measurement have distinctive points with different challenges as well. This study aims to describe the various challenges that occur in the context of developing management and performance measurement of the public sector in Indonesia after the implementation of The Law Number 5 of 2014 concerning Civil Servants. The researcher applied a literature study by conducting literature inclusion on two main bases, namely internal and external problems in management and public sector performance measurement. In the end, there are four challenges that must be considered in order to further improve the management and performance measurement of the public sector in Indonesia, namely managing the good and bad impacts of management and performance measurement, managing bias and independence of performance appraisal, managing performance during times of disruption and pandemic and managing the performance of the millennial generation.


2021 ◽  
Vol 13 (2) ◽  
pp. 36-51
Author(s):  
Muftawu Dzang Alhassan ◽  
Ibrahim Osman Adam ◽  
Alhassan Musah ◽  
Esther Wahaga

Governments around the world are increasingly adopting innovative ways that facilitate the easy provision of public sector services through efficient and effective ways. However, the linkages between ICT adoption, human resource (HR) quality, and public sector performance remains under-examined. This study examines the effects of ICT adoption and HR quality on public sector performance on one hand and the mediating effects of HR quality on the linkage between ICT adoption and public sector performance on the other using archival sources of data for 140 countries and a conceptual model based on the technology-organization-environment (TOE) framework. The data analysis using partial least squares-structural equation modeling shows that ICT adoption influences HR quality but not public sector performance directly. However, HR quality was found to positively influence public sector performance. Furthermore, HR quality was found to significantly moderate the relationship between ICT adoption and the public sector performance.


Author(s):  
Rhoda C. Joseph ◽  
Souha R. Ezzedeen

From the Clinton-Gore attempts to “reinvent government” to public reform laws enacted worldwide, it is apparent that governments are responding to calls for improved public sector performance and accountability to citizens (Farazmand, 2004). Within these efforts, the introduction of electronic government (e-government), that is, the Web-based provision of information and services to government stakeholders (Lee, Tan, & Trimi, 2005), is among the most noteworthy. Under the e-government umbrella, e-human resources management (e-HRM), meaning the Web-based management of the employer-employee relationship (Ruël, Bondarouk, & Looise, 2004), is increasingly seen as conducive to enhanced government functioning. The goal of this article is to discuss governments’ use of e-HRM as a means of improving overall public sector performance. Technology and the strategic management of employees can contribute to firm performance and thus highlight the potential usefulness of e-HRM to the public sector. Following a brief overview of e-government, this article defines e-HRM, outlines its advantages, describes the experiences of select countries, and outlines a few challenges surrounding implementation. The article concludes with speculation on future trends.


2018 ◽  
Vol 21 (1) ◽  
pp. 23-33 ◽  
Author(s):  
Savalan Suleymanli

Concentrating on the public sector performance of post-Soviet countries, this article attempts to identify the main challenges in performance measurement field of post-Soviet countries in the context of changed State and society relationship after the collapse of the Soviet Union. In addition, experiences of post-Soviet countries, such as Lithuania, Kazakhstan and Azerbaijan, in revamping their public sector performance and measurement system, and the extent to which the Soviet legacy has had an impact on the administrative system of these countries are analyzed.


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