Information Systems Reliability and Organizational Performance

Author(s):  
Katarzyna Tworek ◽  
Katarzyna Walecka-Jankowska ◽  
Anna Zgrzywa-Ziemak
Author(s):  
Cees J. Gelderman ◽  
Rob J. Kusters

Information System success is difficult to measure directly. Because of the influence of non-controllable variables, it actually seems to be impossible to directly compute or determine the contribution of Information Systems to organizational performance, or to overall organizational effectiveness. As an alternative, perception of system success is often used as a surrogate measure. However, this raises the question of the validity of this surrogate measure. In this chapter, the authors describe a survey aiming to investigate the validity of this surrogate measure. Results show that there is reason to doubt the usefulness and validity of surrogate measures for objective system success.


Author(s):  
Pedro Fernandes Anunciação ◽  
Nuno Santos Geada

Organizations function in complex, dynamic and unpredictable environments. Implementing changes must therefore be well planned, managed, and evaluated as such ongoing efforts link organizational performance to peer competitiveness and sustainability. In an era challenged with technological innovations, it is crucial to understand how new changes can leverage traditional methodologies and services supported by information and technology systems. As information-intensive organizations such as hospitals are highly dependent on changing information and technological systems, this understanding is key to evolve next generation hospitals. Specifically, this study analyzes how hospital managers in Portugal relate change to information systems’ management based on Information Technology Infrastructure Library methodology. The relationship between change and information technologies services is not sufficiently clarified and constitutes an excellent opportunity to increase knowledge in the field of information systems.


2012 ◽  
pp. 785-800
Author(s):  
Suraya Miskon ◽  
Wasana Bandara ◽  
Erwin Fielt ◽  
Guy G. Gable

In a competitive environment, companies continuously innovate to offer superior services at lower costs. ‘Shared Services’ have been extensively adopted in practice as a means for improving organizational performance. Shared Services are considered most appropriate for support functions and are widely adopted in human resource management, finance and accounting, and more recently employed as an information systems (IS) function. As computer-based corporate information systems have become de facto and the backbone of administrative systems, the technical impediments to sharing have come down dramatically. As this trend continues, CIOs and IT professionals need a deeper understanding of the Shared Services phenomenon. Yet, analysis of IS academic literature reveals that Shared Services, though mentioned in more than 100 articles, has received little in depth attention. This paper investigates the current status of Shared Services in IS literature. The authors present a detailed review of literature from main IS journals and conferences. The paper concludes with a tentative operational definition, a list of perceived main objectives of Shared Services, and an agenda for related future research.


2017 ◽  
Vol 34 (3) ◽  
pp. 250-264 ◽  
Author(s):  
Carlos Devece ◽  
Daniel Palacios-Marqués ◽  
Miguel-Ángel Galindo-Martín ◽  
Carlos Llopis-Albert

2020 ◽  
Vol 5 (2) ◽  
pp. 87-102
Author(s):  
Ozel Sebetci

Information systems bring about many innovation opportunities for organizations. However, there are also several factors affecting these opportunities that need to be investigated. Therefore, taking this necessity as a starting point, the present study was conducted to provide an insight into the associations between Information Systems Literacy (ISL), and the analytical approach, as well as Business Process Management (BPM) usage and organization performance. To this end, a structural model has been developed to define the link between design, methodology and approach structures and study the mediating effect on the relationship between ISL, analytical approach, BPM, and organization performance. A questionnaire was developed and a total of 404 usable surveys were collected from civil servants employed in various public bodies in Turkey. Using structural equation modeling, the model and the proposed hypotheses were tested. Results showed ISL has a significant and positive effect on BPM and organization performance whereas there is no positive correlation between neither the analytical approach and BPM nor organization performance. Moreover, the success of the employees with a bachelor’s degree or score above 67.8% appears to be linked with the success of the model investigating the association between BPM usage, ISL, and analytical approach affecting organization performance.


Author(s):  
Fiby Nur Afiana ◽  
Pungkas Subarkah ◽  
A. Kholil Hidayat

Guidelines regarding the development of health services by the community indirectly require the management and executors of health services to provide services in an optimal and professional manner. With the help of information systems, it is expected to help management to achieve improved health services. This study aims to analyze the success of the application of the Hospital Management Information System (SIMRS), especially the medical record information system applied at Wijaya Kusuma Hospital, DKT Purwokerto. The TAM and UTAUT 2 methods are used by several researchers to measure the success of the application of information systems based on the wishes of users / consumers in using information systems. The TAM method was developed to explain the behavior of information system users. Placing attitude factors and each user behavior with the construct. UTAUT 2 is a development of the previous method which aims to help companies / organizations to understand how the use of information technology in supporting company / organizational performance Comparison of the final results of both methods is done to determine the extent to which the success of information systems can be explained by the two analysis results. produced. The final result stated that a better method was used in the success of the hospital management information system at Wijaya Kusuma Hospital, DKT Purwokerto, namely the UTAUT 2 method because the UTAUT method was able to measure 2,109 while the TAM method only measured 1,782.


2015 ◽  
Vol 7 (6) ◽  
pp. 63-67
Author(s):  
Rahmawati Rahmawati ◽  
M.Si . ◽  
AK . ◽  
CA . ◽  
Hasbi Abbas .

This study aims: To determine the effect of the application of accounting information system of individual performance in the regional work units. By testing the validity discriminate PLS associated with the principle that the gauges (manifest variables) distinct constructs should not be correlated with the height, the information technology that is implemented in the organization should be able to provide benefits to the individual and organizational performance and provide comfort for the wearer. Information technology can benefit the individual and organizational performance is an information technology that can be applied easily. The way to test the validity of discriminates with reflexive indicators by comparing the square root of AVE for each construct with the correlation between the constructs in the model. Good discriminate validity was shown on the square root of AVE for each construct is greater than the correlation between the constructs in the model Fornell and Larcker and results of SIA1 to SIA8 otherwise well. Limitations of research is conducted still b M any factors in the implementation of other information systems that could affect the company's performance, but not used and researched in this study. Future studies are expected to incorporate these factors to be studied, for example, the level of consumer confidence, the level of competence, ease of use of information systems, the benefits of the system information.


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