scholarly journals SOP4EBPM: Generating Executable Business Services from Business Models

Author(s):  
Rubén de Juan-Marín ◽  
Rubén Darío Franco
Author(s):  
Róbert Marciniak ◽  
Péter Móricz ◽  
Máté Baksa

Over the past few years, there has been an avalanche of new digital technologies in the business services sector, many of which proved to be disruptive. Business service centres (BSCs) even in innovative industries like information and communication technology (ICT) find it highly challenging to accommodate these changes. New technological solutions transform consumer needs, shape organizational processes, and alter the way employees cooperate in a computerized environment. These changes make it inevitable for companies to adjust their business models. In this paper, we present a case study of IT Services Hungary Ltd., a Hungarian based BSC in the ICT industry. We carried out semi-structured interviews with the CEO and four senior technology experts of the company to analyse digital transformation plans they initiated. We investigated and now reveal three projects through which they implemented cognitive automation, cloud computing, and advanced cybersecurity technologies. We also describe the general organizational, financial, employment, and motivational background of these projects at IT Services Hungary Ltd. With this paper, we aim to present transferable best practices and appealing management efforts to invest in an intelligent and digital future.


Author(s):  
Tasneem Aamir

Digital enterprise transformation focuses on alignment of processes, products, services, business models, and technologies to perceive business value. Digital business integration in an organization utilizes information technology and its tools to drive and manage the life cycle of digital enterprise transformation. It utilizes the practices and approaches of IT governance with modern application tools and APIs. The millennium brought many technological advancements over internet technologies and these technologies operate numerous applications and business services. The span of digital enterprises is expanding and continues to grow with their evolution on a web scale. This chapter is an effort to present understanding about machine learning and automation around businesses intelligence and analytics on a web scale. The chapter provides a brief summary of technologies used in digital enterprise transformation for all the domains of an organization.


Author(s):  
Hasan Koç ◽  
Kurt Sandkuhl ◽  
Janis Stirna ◽  
Jan-Christain Kuhr

Modern enterprises have to respond to the challenge of changing competitive situations by being able to adapt their business models and the supporting IT systems. Service-orientation and cloud computing offer established approaches for achieving flexibility in the use of computing resources and sourcing strategies. This requires promoting systematic development and management of capabilities to key activities. To ease the adaptation of business services to changed business needs a complementary abstraction layer, namely, “Capability as a Service” (CaaS) should be considered. The primary purpose of this layer is to support the capture and representation of the factors that are decisive for flexibility in business services. The main contributions of this paper are (1) motivating the additional capability-focused abstraction layer by an industrial application case, (2) the concept of CaaS including methodical aspects and technology for delivery, and (3) an initial model of capabilities for the industrial application case from utilities sector.


2020 ◽  
pp. 147612702095513
Author(s):  
Panos Desyllas ◽  
Ammon Salter ◽  
Oliver Alexy

Looking at business models as systems of interdependent elements, we study how the breadth of an incumbent firm’s business model reconfiguration influences its performance. Drawing on the metaphor of firms searching on a performance landscape, we argue that the relationship between business model reconfiguration breadth and performance should form an inverted U-shape. While firms can gain from increasing business model reconfiguration breadth, these benefits need to be traded-off against the increasing complexity of its associated changes. We further predict that this inverted U-shape will flip for highly performing firms while being amplified for firms heavily active in innovation. Using data from an original survey of knowledge-intensive business services firms, we find that, on average, business model reconfiguration has little effect on performance. However, U-shaped effects clearly emerge when accounting for the effects of past performance and innovative activity. Our findings contribute to a better understanding of the conditional nature of the advantages stemming from business model reconfiguration.


Author(s):  
Ganesh Vaidyanathan

In order to understand the different types of e-business risks, this chapter uses a framework focusing on five dimensions of e-businesses. This chapter examines e-business risk management in a broader context by integrating various functions within firms. Primary consideration is given to characteristics of the integrated supply chain functionalities of a firm and their associations with information technology (IT), business models of firms, business processes that have become important to e-business, services that have been interlocked into e-business, the relative importance of partnerships, trust, and the necessity of adaptation in managing the supply chain in order to attain competitive advantage. The purpose of this chapter is to understand how to identify and manage various online risks.


2011 ◽  
pp. 267-291
Author(s):  
Ganesh Vaidyanathan

In order to understand the different types of e-business risks, this chapter uses a framework focusing on five dimensions of e-businesses. This chapter examines e-business risk management in a broader context by integrating various functions within firms. Primary consideration is given to characteristics of the integrated supply chain functionalities of a firm and their associations with information technology (IT), business models of firms, business processes that have become important to e-business, services that have been interlocked into e-business, the relative importance of partnerships, trust, and the necessity of adaptation in managing the supply chain in order to attain competitive advantage. The purpose of this chapter is to understand how to identify and manage various online risks.


2010 ◽  
Vol 8 (1) ◽  
pp. 201-213 ◽  
Author(s):  
Giedrius Čyras ◽  
Laura Uturytė-Vrubliauskienė

Rapid developments in mobile networks and wireless information systems nowadays are researched and adopted. Innovative business models are continually performing and could become a major benchmark in the electronic business field. Understanding them and attempting to design them are important issues. The differentiation of mobile business aspects from electronic business dimensions are a set of the parameters that set mobile business services to leading positions. One of the biggest partitive attributes between electronic mobile business applications is the working options of the user. Electronic business environment constrains the user work at the stationary position. Mobile business applications allow the user work in total mobility conditions. Also new network-based options can handle many of the services features, which can add value to mobile business services. Mobile business is the result of the electronic business and information technologies evolution. For the value adding, mobile business services should take real advantage of electronic business services, with the opportunities of creating, configuring, integrating, upgrading, troubleshooting, and maintaining new business models. A variety of mobile business service offerings that could take advantage of electronic business are presented. A treatment is suggested to add value and differentiate mobile business services, so that they continue to remain profitable.


Author(s):  
Bart Orriens ◽  
Jian Yang

The IT infrastructure of organizations must be agile and dynamic in order to respond quickly to the new business models and requirements. This has led to an increasing demand from individual organizations for corporate business services that can easily adapt to changes through business collaboration. Popular solutions for business collaboration development and management do not properly cater for the specification of new collaborations nor do they facilitate the management of existing ones. In this book chapter we present a rule based approach for collaboration development and management. The proposed approach allows organizations to capture the requirements for their business collaborations in an explicit, manageable and uniform manner in the form of rules. These rules can then be used to drive and constrain the development and management of needed business collaboration models. Practical feasibility of the approach is demonstrated in the context of a complex insurance claim scenario using prototype tooling.


2009 ◽  
pp. 1821-1842
Author(s):  
Ganesh Vaidyanathan

In order to understand the different types of e-business risks, this chapter uses a framework focusing on five dimensions of e-businesses. This chapter examines e-business risk management in a broader context by integrating various functions within firms. Primary consideration is given to characteristics of the integrated supply chain functionalities of a firm and their associations with information technology (IT), business models of firms, business processes that have become important to e-business, services that have been interlocked into e-business, the relative importance of partnerships, trust, and the necessity of adaptation in managing the supply chain in order to attain competitive advantage. The purpose of this chapter is to understand how to identify and manage various online risks.


Author(s):  
Bill Karakostas ◽  
Yannis Zorgios

Having discussed a method for service realization in Chapter VII, the service methodology that was first outlined in the Introduction of this book is now complete. We have covered the following, so far: • Service concepts and fundamentals (Chapter II). • Service identification from business models and modeling, using the IDEF0/ IDEF1X notations (Chapter VII). • Service realization using the MDA transformation of business services to executable Web services (Chapter V). • Environments for service execution and management (Chapter IX). This chapter demonstrates how the above aforementioned concepts and methods can be applied to the analysis design and implementation of real business services. The business domain that we have chosen, accounts.payable/accounts.receivable (A/R-A/P), is pervasive, but by no means trivial. In this chapter, we approach this traditional accounting domain from a fresh, service-oriented perspective, by following the steps of the approach presented in the previous chapters, to show how services can be realized. We finally implement the modeled services using the CLMS service engineering platform that was first introduced in Chapter IX.


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