Transforming Digital Enterprises Towards Web Scale With Machine Learning

Digital enterprise transformation focuses on alignment of processes, products, services, business models, and technologies to perceive business value. Digital business integration in an organization utilizes information technology and its tools to drive and manage the life cycle of digital enterprise transformation. It utilizes the practices and approaches of IT governance with modern application tools and APIs. The millennium brought many technological advancements over internet technologies and these technologies operate numerous applications and business services. The span of digital enterprises is expanding and continues to grow with their evolution on a web scale. This chapter is an effort to present understanding about machine learning and automation around businesses intelligence and analytics on a web scale. The chapter provides a brief summary of technologies used in digital enterprise transformation for all the domains of an organization.

ICTS, Digital Enterprise Transformation, and Banking Sector in Pakistan

Countries in the developing world, as well as the developed world, are now exploring different ways of facilitating their development process through deployment and exploitation of ICTs within their economies to gain optimum output. More and more facilities are being offered by banks to facilitate their costumers with ease as well as convenience regarding e-banking. Digital enterprise transformation facilitates financial services organizations via enabling them to be more secure, compliant, as well as being digital. It modifies the experience of employees, partners, customers, and stakeholders. But, in Pakistan, this is not the case. As, people still refrain from using ICTs and e-banking in Pakistan, because of various issues. In spite of the fact that the literature encompassing remittances and criminal offenses is limited. Remittances sent by relatives from overseas are an imperative source of domestic income in the South Asian region. But unfortunately, its influence on crime has mainly been unexplored.

Techniques of Steganography and Cryptography in Digital Transformation

Digital enterprise transformation is the amalgamation of digital techniques into the scopes of a business enterprise, fundamentally altering how one can employ and furnish ethics to clients. An organization can be authorized to take digital transformation due to several reasons. But the most important reason is that it is the survival issuance for many people. Digital transformation considers dissimilarity in every organization. Generally, it is the amalgamation of digital technology into all quarters of business. That consolidation brings about major alterations in how the business functions and conveys usefulness to its clients. Here, steganography and cryptography are used to facilitate digital transformation in any business.

Digital Management Towards Society 5.0

Society 5.0, human-centered social understanding, is defined as the period in which the technological opportunities offered by Industry 4.0 will serve the welfare of people. However, Society 5.0 faces many factors in terms of resistance to social change. Both the commitment of individuals and organizations to the current social life practice and uncertainty slows down the path to Society 5.0. With the COVID-19 pandemic-related digital solutions and applications on a world scale, life practices have radically changed. At this point, the process towards Society 5.0 has accelerated and the first stage of Kurt Lewin's three-steps change model has started, “unfreeze.” Decision makers and managers need to initiate change, particularly in education and other fields, and contribute to social transformation by “refreezing” new practices and methods that will serve human well-being and Society 5.0. In this context, this process was discussed, and recommendations were made in the scope of the study.

Analysis of the Effect for Customer Relationship Management on Digital Enterprises

This study aims to investigate the effect of customer relationship management (CRM) on digital enterprises focusing on their digital shopping process using the agent-based modeling (ABM) in a digital store. In this regard, purposive non-probability sampling method was used to select 300 experts and descriptive and correlation coefficient with SPSS tools were used. The digital shopping process considered in this study include product review, product selection, payment, and receipt, and CRM dimensions include economic profitability, quality of optimal use of information, quality of information display, and customer satisfaction of digital shopping services. The research results based on the conceptual model, statistical analysis, and use of ABM in anylogic environment show that CRM system leads to improved digital enterprise performance and all dimensions of CRM system have a positive effect on digital shopping stages. Finally, the usefulness and accuracy of the results were confirmed based on the positive opinions of experts.

Connected Societies Through Digital Transformation

The converging, digitized, disruptive, and globalized world is transforming the way society exists and human beings live. These changes have helped us to collaborate and contribute in exciting and unforeseen ways by creating connected societies worldwide. Technology drives growth across industries and connects people thereby promoting further opportunities and changing the standard of living. IoT has enabled connectivity among people exponentially and advancement in the speed of internet connections have improved accessibility among users to acquire information and services worldwide around the clock. In many parts of the world, the internet has established itself as the primary medium to connect the societies. Digital transformation has made it essential for enterprises for changing their strategies to make sure that they are connected all the time virtually. This has enabled development of new and innovative approaches in education, healthcare, public service entertainment, etc. The aim of this chapter is to provide an overview of the concept of connected societies and its importance.

Manufacturing Scheduling Strategy for Digital Enterprise Transformation

Scientific research and mathematics are the driving forces of economic progress. Firms that can align themselves with the contemporary information and communication technology era through their decisions about the digital transformation and sustain their competitive advantage might have a higher chance of survival compared to those that cannot. The managerial decisions that revolve around manufacturing focus on production planning and control along with cost minimization. Scheduling and sequencing activities lie at the heart of production planning and control. This chapter provides a basic perspective for the transformation from the traditional batch processing type of short-term manufacturing scheduling to the single-piece flow type of scheduling while presenting a novel manufacturing scheduling model to minimize the manufacturing cost for varying setup times and job sequence.

Demystifying Corporate Restructuring Strategy Through Digital Transformation

During the past two decades, corporate restructuring in the banking sector has gained much scholarly and public attention in both more developed and less developed countries as a strategic response to a decline in organizational performance. Surprisingly, there is fragmented and scant evidence on corporate restructuring through digital transformation in the banking sector, especially in the Zimbabwean context. With this in mind, this chapter aims at capturing worldwide issues and controversies linked to corporate restructuring through digital transformation, reviewing the success stories of corporate restructuring through digital transformation in the banking sector of Zimbabwe, identifying the challenges associated with digital transformation so that recommendations are proffered to top management and policymakers accordingly, and presenting suggestions for future research.

Digital Business Transformation in Ports

This chapter discusses using Internet of Things (IoT) technology in port management and strategies in the scope of digital business transformation. Many businesses around the world have begun to take advantage of digital technology in recent years. Ports are one of the building blocks of the maritime industry, which aims to increase its profitability by digitizing in today's increasingly competitive conditions. In recent years, IoT technology has been used extensively for digitalization in ports. This chapter introduces the current and potential uses of IoT technology in ports and to give an idea about how IoT technology will create an opportunity to develop the ports and to solve problems in ports.

Management and Digitalization Strategy for Transforming Education Sector

The digitalization of the education sector has led to continuous learning that is beneficial for the students as well as teachers despite facing the medical emergency in the country due to the COVID-19 crisis. It was found that the impact of COVID-19 on the transformation of education has both positive and negative outlooks. The negative impact was that all educational organizations/institutions shut down and examinations got postponed or delayed, but nothing stopped totally. It was also found that due to this pandemic, the educational system has taken a new turn and got evolved in an unimagined way. Teachers and faculty members are positively adapting and managing the digitalization strategy for education and make optimum use of digital media. COVID-19 has provided an opportunity for teachers to upgrade their skills and knowledge by joining multidisciplinary courses available online, and it was also found that computer courses taught online were much more effective than theoretical subjects taught via online applications, but lengthy online lectures cause fatigue and boredom.