Evaluation of Cost Based Best Practices in Business Processes

Author(s):  
Partha Sampath ◽  
Martin Wirsing
2020 ◽  
Author(s):  
Maksym Odnorog ◽  
◽  
Mykhailo Pivtorak ◽  
Oksana Zagorodniuk ◽  
◽  
...  

To date, digital technologies and their widespread practice have formed the potential for completely new business models. However, most organizations are either in the early stages of the digital transformation process, or do not yet dare to form a digital business model that will provide real benefits from digital technologies. In any case, taking into account the enormous pace of global digitalization, it is extremely important to adapt the best practices of digital transformation to the improvement of the Ukrainian economy as soon as possible. Based on this, consider the process of researching new and adapting existing management models. Digital transformation – the introduction of modern technologies to radically change the business models of enterprise management today is considered the most important topic for organizations around the world. The requirements of the new digital economy represent the digital transformation as a conscious strategic process of business modification through adaptive management and implementation of digital technologies, ie the restructuring of existing business models. The same happens at industrial and agro-industrial enterprises, the analog period of which is coming to an end. Industries are entering the digital age, thanks to which enterprises are developing in accordance with the new focus. For this reason, it is very important for the formation of digital models of enterprise management to strategically understand the possibilities of digital technology development in their connection with business processes and business models. The analysis of the main traditional models of effective management of enterprises was carried out and their fundamental differences from the Ukrainian approach to management were revealed, the possibilities of implementation of the principles of existing business models by Ukrainian enterprises were considered. In addition, a roadmap for the transition from a traditional to a digital enterprise was proposed for consideration. The process of modeling the digital management system of the enterprise is revealed. Currently, a prerequisite for the prosperity of the economy of industry and agriculture and, consequently, the economy of Ukraine, is adaptive digital management as a basis for economic security of the enterprise. It was found that the relentless introduction of digital technologies, «copying best practices» can later be in reality as dangerous as the refusal to master new technologies. Therefore, choosing the direction of your own digitization, you must first study everything thoroughly, so as not to miss the moment and not to remain in the ranks of the latter or in the past.


2019 ◽  
Vol 25 (3) ◽  
pp. 391-413 ◽  
Author(s):  
Andrea Caputo ◽  
Raffaele Fiorentino ◽  
Stefano Garzella

PurposeThe purpose of this paper is to examine some of the new capabilities that are required for the facilitation of business processes management (BPM) in the current political and technological landscape. Specifically, the goal is to investigate the role of firm boundaries, from a business processes perspective, in new contexts in which the affirmation of digitalization requires more integration across a complex network of partners.Design/methodology/approachThe paper is based on a review of relevant literature on BPM, firm boundaries and negotiation. By critically integrating this literature, a framework is developed with the objective of supporting the management of boundaries.FindingsBPM, new competitive contexts, and the technological landscape require the development and management of boundary capabilities. Among these capabilities, “boundary management” – how managers coordinate resources, activities and business processes on the boundaries of the firm – should play a key role. Moreover, as managers must continuously interact with multiple partners in digital supply chains, the organizational model of negotiation serves as a means of effectively managing firm boundaries.Practical implicationsThe framework offers insights and guidelines that can help practitioners manage the boundaries of business processes. The authors encourage a focus on business processes occurring at firm boundaries. Furthermore, the authors encourage the development of new capabilities in response to the needs of practitioners to ensure best practices of negotiation.Originality/valueThis study shifts the emphasis of BPM from the boundaries of management to the management of boundaries. By shedding light on new capabilities required, this paper enriches the BPM literature and can assist, on the one hand, in reconfiguring business processes in the new political and technological landscape and, on the other hand, in facilitating effective negotiation.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mar Vazquez-Noguerol ◽  
Iván González-Boubeta ◽  
Iago Portela-Caramés ◽  
J. Carlos Prado-Prado

PurposeGrocery sellers that have entered the online business must now carry out order fulfilment activities previously done by the customer. Consequently, in a context of online sales growth, the purpose of this study is to identify and implement best practices in order to redesign the order picking process in a retailer with a store-based model.Design/methodology/approachTo identify different work alternatives, an approach is developed to analyse the methods used in distinct stores of one large Spanish grocer. The methodology employed is a three-step statistical analysis that combines ANOVA and MANOVA techniques to settle on the best alternatives in each case.FindingsSubstantial improvements can be achieved by analysing the different working methods. The three-step statistical analysis identified best practices in terms of their impact on preparation time, allowing a faster working method.Practical implicationsTo manage business processes efficiently, online grocers that operate store-based fulfilment strategies can redesign their working method using a criterion based on their own performance.Originality/valueThis is one of the few contributions focusing on the improvement of e-grocery fulfilment operations by disseminating best practices through decision-making criteria. This study contributes by addressing the lack of approaches studying the order picking process by considering its various features and applying best practices.


Author(s):  
Karim Mezghani

One of the concerns linked to ERP implementation is alignment. Indeed, ERP systems affect almost all business processes and even some strategic choices of a firm. That is why many studies focus on alignment concerns when studying ERP implementation. Nevertheless, firms are more and more interested in switching toward cloud ERP. This involves great challenges for business-IT alignment of an enterprise. Also, with cloud ERP, data and applications are provider-hosted. So, the way ERP is managed may be redefined and achieving alignment might be more challenging. Thus, this chapter aims to expose the major challenges and issues linked to ERP systems alignment. Some tendencies and best practices are also proposed for firms to overcome the alignment challenges, mainly in a cloud environment.


2014 ◽  
Vol 4 (4) ◽  
pp. 59
Author(s):  
Ilse Baumgartner

Since more than a decade, all kinds of businesses and organisations are intensively exploring enterprise-level information systems to better integrate their business processes, information flows and people. Consequently, the industry demands for technically skilled, but also “business-savvy” IT professionals are permanently growing. To meet this need, more and more computing education programs try to incorporate enterprise-level information systems into their curricula. While there is some computing education research done to investigate the need for this new type of IT-business professional and to analyse general implications for higher education, only very few research works or practice papers exist which report on concrete attempts to design and deliver higher education computing courses which intensively use enterprise-level systems. In this paper, the author reports on a series of experiences made within the Bachelor of Science (Information Systems Management) degree program offered by the School of Information Systems (SIS) at the Singapore Management University (SMU). The primary focus of this paper is put on establishing a working set of best practices for the design of an effective structure of the face-to-face teaching sessions for courses which use enterprise-level systems and applications in their curricula. While this paper is principally based on education experiences made within the frame of an Information Systems program, the best practices presented in this paper are equally applicable to any other computing education field or even to the engineering education in general.


2013 ◽  
Vol 26 (4) ◽  
pp. 66-91 ◽  
Author(s):  
Virginia N. L. Franqueira ◽  
André van Cleeff ◽  
Pascal van Eck ◽  
Roel J. Wieringa

Companies are increasingly engaging in complex inter-organisational networks of business and trading partners, service and managed security providers to run their operations. Therefore, it is now common to outsource critical business processes and to completely move IT resources to the custody of third parties. Such extended enterprises create individuals who are neither completely insiders nor outsiders of a company, requiring new solutions to mitigate the security threat they cause. This paper improves the method introduced in Franqueira et al. (2012) for the analysis of such threat to support negotiation of security agreements in B2B contracts. The method, illustrated via a manufacturer-retailer example, has three main ingredients: modelling to scope the analysis and to identify external insider roles, access matrix to obtain need-to-know requirements, and reverse-engineering of security best practices to analyse both pose-threat and enforce-security perspectives of external insider roles. The paper also proposes future research directions to overcome challenges identified.


Author(s):  
Gwen L. Kolfschoten ◽  
Robert O. Briggs ◽  
Gert-Jan de Vreede

As many business processes are collaborative in nature, process leaders or process managers play a pivotal role designing collaboration processes for organization. To support the design task of creating a new collaborative business process, best practices or design patterns can be used as building blocks. For such purposes, a library of design patterns and guidelines would be useful, not only to capture the best practices for different activities in the process in a database, but to also offer the users of this database support in selecting and combining such patterns, and in creating the process design. This chapter describes the requirements for a tool for pattern based collaboration process design, specifically for design efforts following the Collaboration Engineering approach.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lanlan Cao

PurposeThis paper seeks to answer three questions about how retailers can benefit from AI. (1) What are the main strategies for retailers to improve their AI-related data management? (2) How do retailers use AI to provide solutions in business processes? (3) What are the value creation logics of AI applications in retail?Design/methodology/approachData- and solution-centric perspectives, as well as the concept of value creation logics, serve to build the analytical framework. The grounded theory multiple-case analysis of 54 representative retailers' adoptions and implementations of AI between 2008 and 2018 help to investigate the firm's AI applications and value creation logics.FindingsThis study identifies five main strategies for AI-related data management and reveals 28 AI-powered solutions, changing 14 business processes, with five management areas involved in AI applications to create value via four logics: automation, hyper-personalization, complementarity and innovation.Research limitations/implicationsThis paper advances the research into AI applications in business and management by providing research propositions with an integrative framework to understand how firms can use and benefit from AI. However, secondary data and exploratory study still limit the findings.Practical implicationsThe findings provide retail managers with an analytical framework that can help them to develop a rationale for their strategic choices and best practices relating to the adoption and implementation of AI.Originality/valueThe originality of this paper lies in its systematic examination of AI applications and value creations in retail. The findings provide managers with guidance, rational strategic choices and best practices to take action to embrace the great business opportunities created by AI technologies.


As the business competition gets increasingly intensified, a competitive business becomes increasingly dependent upon effective and reliable computing services empowered by integrated IT systems. Effective IT systems in an organization are remarkably delineated with the same characteristics: the right data and information can be delivered to the right user at the right place on time; the underlying IT supports can be easily adapted to the ever-changing business setting so that the first characteristic can be consistently maintained; business intelligence can be incrementally developed to facilitate business operations with the support of effective decision-making at a variety of organizational levels across the organization. IT systems can be effectively integrated through implementing business process management (BPM) – a newly emerging corporate IT concept, philosophy, and technology that help align business operations and IT supports in a competitive manner. This chapter first explores the concept of aligning business processes with IT systems. Surely, computing service processes are derived from the correlated business activities within a business unit or across business units, reflecting corporate best practices. How BPM can be well defined, modeled, and managed while integrating enterprise systems is then discussed. As the best practices evolves along with the changes in business operations for a competitive advantage, approaches to building the necessary agility in support of managing the changes of IT-driven business processes is finally discussed.


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