A Comprehensive Model for SMEs: Measuring the Dynamic Interplay of Morality, Environment and Management Systems – Towards Continuous Improvement

2010 ◽  
pp. 147-171 ◽  
Author(s):  
Jörg Bürgi
Keyword(s):  
Continuous Improvement ◽  
Management Systems ◽  
Comprehensive Model ◽  
Dynamic Interplay

scholarly journals Agile and Lean approaches: possibilities of application in local self-government bodies of Ukraine

2020 ◽  
Vol 8 (6) ◽  
pp. 70-80
Author(s):  
Olena Bortnik
Keyword(s):  
Local Government ◽  
Best Practices ◽  
Public Administration ◽  
Continuous Improvement ◽  
Local Governments ◽  
Management Practices ◽  
Mutual Influence ◽  
Management Systems ◽  
Iso Standards ◽  
Private And Public

The article considers the concepts and history of Agile and Lean, the possibility of application in local self-government in Ukraine, analysis of the experience of local government in other countries. The aim of the article is to find ways to learn the best experience to improve the work of local self-government in Ukraine.Foreign publications related to the possibility of implementing the Agile methodology in the field of public administration and local self-government are analyzed. Examples of interaction and mutual influence of Agile and Lean are given. Demonstrates how references in international ISO standards to the above-mentioned methodologies, values and ways of thinking are used. ISO standards for management systems are universal and can be applied by both private and public sector organizations. One of the main ideas behind the standards is continuous improvement based on the PDCA cycle, and organizations that have implemented management systems such as ISO 9001 can use international best practices, tools and techniques to improve efficiency and effectiveness, satisfaction of customers and other interested parties and reduce unwanted losses. Such methods are those which are considered in this article. Historically, most management practices have emerged in the private sector, driven by a competitive environment. And then adapts to public administration and local government. In Ukraine, the process of decentralization of local self-government is gaining momentum. Sustainable development of local self-government is the basis for ensuring the comfort and quality of life of the local communities. In a rapidly changing environment, there is a need to find new management approaches. It is proposed to conduct short-term pilot projects to test the Agile method in local governments. It is advisable to include consideration of the methods specified in the article in training and retraining of employees. Continuous improvement requires, first of all, a change in organizational culture and awareness and involvement of staff for the most effective implementation of world best practices.

The responsibility of the pulp and paper sector with regard to sustainable development: how much is enough?

2007 ◽  
Vol 55 (6) ◽  
pp. 65-71 ◽  
Author(s):  
A. Kiperstok ◽  
C.M. Silva
Keyword(s):  
Environmental Management ◽  
Sustainable Development ◽  
Continuous Improvement ◽  
Environmental Sustainability ◽  
Pulp And Paper ◽  
Management Systems ◽  
Environmental Management Systems ◽  
The World

Pulp and paper companies all over the world certify their environmental management systems assuming public commitments for the continuous improvement of their relationship with the environment. Once certified, they consider themselves having done their part. But is this enough? This work has been carried out with the clear intention of provoking the professionals who can give the much needed answers for the construction of environmental sustainability in the pulp and paper sector.

scholarly journals Audit Kepastian Kualitas untuk Menilai Efektivitas Sistem Manajemen Mutu ISO 9001:2008 di UPT Perpustakaan Universitas Jember

2017 ◽  
Vol 4 (2) ◽  
pp. 159
Author(s):  
Septarina Prita ◽  
Jean Suha Theresia Br. Aritonang ◽  
W. Wasito
Keyword(s):  
Quality Management ◽  
Continuous Improvement ◽  
Human Error ◽  
Audit Quality ◽  
Quality Management System ◽  
Iso 9001 ◽  
Management Systems ◽  
Quality Management Systems ◽  
Quality Audit

Library is all about service, therefore UPT Perpustakaan Universitas Jember commited to always do a continuous improvement on their service by implying quality management systems ISO 9001:2008. Tools to evaluate the effectiveness of quality management systems is quality audit which is held by Badan Penjamin Mutu (BPM) and performed annually. Quality audit performed by interviewing respondents, ask the respondents to filling in the questionnaires, and the last method is observing the library activity, and analyzes if the reality meets the standards set by the UPT Perpustakaan itself. There are 3 types of finding resulted by quality audit avtivity, they are cathegorized as observative finding, minor finding and mayor finding. Minor findings have been found in Pembinaan Koleksi's sector and Gugus Penjamin Mutu's sector whilst the mayor findings coming from Sirkulasi's sector, Pengembangan dan Kerjasama's sector and Layanan Perujukan dan Koleksi Khusus's sector. Mayor findings means that management should give more attention to the implimentation of quality management system which is implied to these sectors because the findings can influence the conformity between the processes and the products offered so that those will affect the services's quality given by the library. Minor findings means that finding will not influences the quality of the services, and generally human error is the cause of that findings. But although it will not influences the quality of the services, the minor findings still needs to be documented and need a correction action to correct the findings so that in the future, the management can prevent similar findings to ever occured again.Keywords: ISO 9001:2008, Library, Quality Audit, Quality Management Systems

scholarly journals Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation

2020 ◽  
Vol 11 (2) ◽  
pp. 49
Author(s):  
Juan A. Marin-Garcia ◽  
Julio J. Garcia-Sabater ◽  
Jose P. Garcia-Sabater ◽  
Julien Maheut
Keyword(s):  
Problem Solving ◽  
Continuous Improvement ◽  
Design Thinking ◽  
Action Plan ◽  
Future Research ◽  
Comprehensive Model ◽  
Double Diamond

<p class="Abstract">There is a set of tools that we can use to improve the results of each of the phases that continuous improvement projects must go through (8D, PDCA, DMAIC, Double diamond, etc.). These methods use divergent techniques, which help generate multiple alternatives, and convergent techniques that help analyze and filter the generated options. However, the tools used in all those frameworks are often very similar. Our goal, in this research, is to develop a comprehensive model that allows it to be used both for problem-solving and for taking advantage of opportunities. This protocol defines the main terms related to our research, makes a framework proposal, proposes a rubric that identifies observable milestones at each stage of the model and proposes the action plan to validate this rubric and the model in a given context. The action plan will be implemented in a future research.</p>

Los procesos de evaluación y acreditación de PE como impulsores en el desarrollo de sistemas de gestión de la información para procesos globales institucionales

2021 ◽  
Vol 4 (3) ◽  
pp. 72-83
Author(s):  
M. Arroyo Almaguer ◽  
S.E. Pérez Pizano ◽  
D. Torres Herrera ◽  
J.L. Rico Moreno ◽  
J.A. Aguirre Puente ◽  
...  
Keyword(s):  
Information Management ◽  
Continuous Improvement ◽  
Information Management System ◽  
Quality Education ◽  
Management Systems ◽  
Academic Field ◽  
Institutional Processes ◽  
El Sistema ◽  
Information Management Systems

Hoy en día, en todas las organizaciones se utilizan sistemas de gestión de la información para dar soporte a todos sus procesos. Las instituciones de nivel superior, en un ámbito competitivo y globalizado, no son la excepción; por las exigencias de este entorno, se encuentran sometidas a constantes procesos de evaluación, acreditación y certificación, con el fin de garantizar a la sociedad, a quien brinda su servicio, una educación pertinente y de calidad, que además sea reconocida por los diferentes sectores. La calidad no solo se evalúa por el ámbito académico sino también por la calidad en los procesos de apoyo y de servicios. Como una solución que permite dar soporte a todos los procesos institucionales en un contexto de mejora continua, aseguramiento de la calidad y pertinencia, se presenta el Sistema de Gestión de la Información llamado “SISCE”. Today, all organizations use information management systems to support all of their processes. Higher-level institutions, in a competitive and globalized environment, are no exception; by the demands of this environment, are subject to constant evaluation, accreditation and certification processes, in order to guarantee to the society, to whom it provides its service, a relevant and quality education, which is also recognized by the different sectors. Quality is not only assessed by the academic field but also by the quality of the support processes and services. As a solution to support all institutional processes in a context of continuous improvement, quality assurance and relevance, the Information Management System called "SISCE" is presented.

The Use of Integrated Management Systems Assessments for Continuous Improvement of EHS Programs

1996 ◽  
Author(s):  
Thomas L. Wills ◽  
John Frew ◽  
David R. Hammond ◽  
Christian L.S. Rafn
Keyword(s):  
Continuous Improvement ◽  
Integrated Management ◽  
Management Systems ◽  
Integrated Management Systems

Performance-based regulations for safety management systems in the Canadian railway industry: an analytical discussion

2020 ◽  
Vol 47 (3) ◽  
pp. 248-256
Author(s):  
Lianne Lefsrud ◽  
Renato Macciotta ◽  
Anne Nkoro
Keyword(s):  
Continuous Improvement ◽  
Safety Management ◽  
Management Systems ◽  
Safety Management Systems ◽  
Safety Issues ◽  
Safety Risks ◽  
Railway Industry ◽  
Pacific Railroad ◽  
Engineering Standards ◽  
Day To Day Operations

The Canadian Railway Safety Act regulations require that railways implement safety management systems (SMS). The intent of this requirement was to promote companies’ safety culture, better management of safety risks, and demonstration of compliance with rules and engineering standards in day-to-day operations, while also reflecting on their processes and becoming more innovative. Yet, the railway disaster at Lac Mégantic in 2013 — which claimed 47 lives — demonstrated that SMS have been applied unevenly by railroads. A Canadian Pacific railroad derailment on 3 February 2019 with strikingly similar circumstances — which claimed 3 lives — demonstrates that these safety issues persist. In this article, we discuss and propose the adaptation of enhanced SMS implementation, within clearer performance-based regulation and risk management methods. We draw from other jurisdictions and research to demonstrate how this would encourage continuous improvement and innovation by railway operators and in concert with partners and relevant stakeholders.

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