The Development and Changes of Cruise Industry in China Over the Decade

2018 ◽  
pp. 91-108 ◽  
Author(s):  
Jianyong Shi ◽  
Xinliang Ye ◽  
Junqing Mei
Keyword(s):  
Cruise Industry

Fur seals, whales and tourists: a commercial history of Deception Island, Antarctica

Polar Record ◽  
2009 ◽  
Vol 46 (3) ◽  
pp. 210-221 ◽  
Author(s):  
J. Stephen Dibbern
Keyword(s):  
South Shetland Islands ◽  
Deception Island ◽  
Commercial Activity ◽  
Early 19Th Century ◽  
Cruise Industry ◽  
Shetland Islands ◽  
Fur Seals ◽  
History Of ◽  
The Antarctic ◽  
Antarctic Fur Seals

ABSTRACTDeception Island in the South Shetland Islands was the site of some of the earliest commercial activity to be carried out in the Antarctic with the early 19th century hunting of Antarctic fur seals. Nearly a century later it was the site of the most extensive anchorage for the reconstructed ships and ocean liners used as non-pelagic whale processing factories. Deception was also the site of what is the only successful land based commercial activity in Antarctic history. The Hektor whaling station operated in Whalers Bay from 1912 until 1931. Most of the remains of the station have now been obliterated by the volcanic activity that occurred in the late 1960s and 1970. By the later part of the twentieth century Deception Island had become a regular stop for the growing Antarctic tourist cruise industry. No other place in Antarctica has been so thoroughly identified with commercial activity.

scholarly journals SERVICE ACTIVITIES OF CRUISE INDUSTRY

2018 ◽  
pp. 12-22
Author(s):  
Serhii Neilenko ◽  
◽  
Olexander Zarakhovskyі ◽  
Keyword(s):  
Cruise Industry ◽  
Service Activities

Linking Job Satisfaction and Customer Satisfaction in the Cruise Industry: Implications for Hospitality and Travel Organizations

1998 ◽  
Vol 22 (1) ◽  
pp. 4-14 ◽  
Author(s):  
Mark R. Testa ◽  
Cindy Skaruppa ◽  
Dale Pietrzak
Keyword(s):  
Job Satisfaction ◽  
Customer Satisfaction ◽  
Latent Variables ◽  
Direct Relationship ◽  
Service Industries ◽  
Future Research ◽  
Cruise Industry ◽  
Employee Job Satisfaction ◽  
New Methods ◽  
The Relationship

Service quality and customer satisfaction are vital concerns in service industries, particularly in the cruise industry. As such, the development of new methods for improving both is essential. A model of attitudes, intentions, and behaviors proposed by Bagozzi and refined by Schmit and Allscheid was tested to determine if employee job satisfaction and customer satisfaction were related constructs in the cruise industry. The hypothesized model did not account for the relationship between the measured and latent variables; however, a direct relationship between employee job satisfaction and customer satisfaction was found to exist (R2 = . 30). Implications for hospitality and travel organizations are discussed, and recommendations are made for future research.

RESEARCH OF CHANGES IN THE SEA FERRY AND CRUISE NETWORKS OF THE BALTIC SEA UNDER THE INFLUENCE OF THE EXTERNAL ENVIRONMENT

2021 ◽  
Vol 3 (29) ◽  
pp. 35-42
Author(s):  
N. N. Maiorov ◽  
◽  
A. A. Dobrovolskaya ◽  
Keyword(s):  
Baltic Sea ◽  
Global Analysis ◽  
Graph Model ◽  
The Baltic Sea ◽  
Cruise Industry ◽  
Route Network ◽  
Baltic Sea Region ◽  
Research Questions ◽  
The Baltic ◽  
Cruise Lines

Cruise shipping is the calling card of many countries. In view of the downturn in this cruise industry due to Covid-19, it is necessary to develop new models and decision-making methods to reach pre-crisis levels. One such tool is the analysis and subsequent modernization of the route networks of ferry and cruise lines. The study presents models applicable to the regions of the seas. The object of the research is the Baltic Sea region and the existing route cruise networks. The article provides a global analysis of the cruise industry, confirming the need for modernization and the search for new solutions. Simply restarting the route networks, based on the 2019 networks, is not enough today. To solve the problem, a graph model of route networks is given, a model of route network organization is given, taking into account various subnetworks. To expand the capabilities of sea ferry and cruise lines, a theoretical model is proposed that allows the passenger to switch from one route to another, thus providing more flexibility and variety than the classical route through a given system of ports. The presented models are supported by examples of development of sea passenger ports and terminals of St. Petersburg, sea ferry networks of the Baltic Sea. Further research questions are presented. The presented model allows expanding the possibilities of the region, making them more attractive for passengers.

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