Analysis of Perceived Usability, Satisfaction and Adoption of Biometric Systems in the Public Transportation Sector of U.A.E.

Author(s):  
Sadia Riaz ◽  
Arif Mushtaq ◽  
Hanh Pham ◽  
Sanjana Mookim ◽  
Tung Phan
Author(s):  
Ali Khaliah Al Bluish ◽  
Hussin A.M Yahia

Public transportation is one of the significant contributor towards the economic growth and development of a country as it facilitates the movement of people, labour, products and services and raw materials among others. With the increasing competition and options in the public transportation sector, the customers have become highly demands and expect to be served better by the companies. There are many factors affecting the customer perception and the customer satisfaction level considering the public transportation including the quality of the buses, timing and punctuality of the business. The aim of this research is to examine the degree of service quality and customer satisfaction in the transport service industry in Oman, a case on Mwasalat Bus Way Company.  The data was collected via the questionnaire distributed among the   medium among the travelers. The data collected has been transformed into numerical format for ease of analysis using the SPSS software 23. The researcher has relied on the software for conducting the reliability test, frequency distribution test, cross tabulation and correlation analysis for assessing the potential relationship between different variables of the study. The research finding has indicated that through Urban transportation sector in Oman is focused on offering high quality service to the customers, there is need for the sector to offer additional benefits to reflect their adoption of market trends as in the free Wi-Fi access while travelling, electronic devices charging points and the latest means of payments like over the phone among others.


Author(s):  
Ajay Kumar Bharti ◽  
Sanjay K. Dwivedi

Information is one of the important entities to affect the decision making, therefore effective and efficient management of information in bureaucratic, strategic planning and decision making will affect the governance process. e-Governance is a panacea for all the problems in government or public sector, public transportation is not the exception too. The public transportation sector has to manage the information, resources, people and process in an effective and efficient manner using information and communication technology to provide effective and efficient services to their commuters. In this paper we discusses about the need of BPR in public transportation, their steps for implementation followed by recommendations and its expected benefits. The paper also elaborates our analytical and foresight based strategic model for e-Governance in the public transportation sector in India. Based on the case study and the issues in the public transportation a set of recommendations for service delivery in the public transportation sector. Following these recommendations sector will be able to deliver integrated and quality services to their citizens of India using National e-Governance Plan (NeGP) service delivery model.


2008 ◽  
Vol 135 (4) ◽  
pp. 29-38
Author(s):  
Zdzisław CHŁOPEK

The paper presents systematized environmental perils resulting from the operation of combustion engines. A serious environmental threat was identified in the sector of public transportation. Hence, pro ecological projects in the public transportation sector have been presented. As a particular ecological solution bioethanol E95 has been presented as an alternative fuel for diesel engines. An analysis of the emissions from city buses has been performed: conventional and hybrid buses, fitted with diesel engines, fuelled with diesel oil and bioethanol E95. It has been observed that the application of bioethanol E95 ready engines leads to much better pro ecological results than the application of hybrid solutions.


Author(s):  
Ajay Kumar Bharti ◽  
Sanjay K. Dwivedi

Information is one of the important entities to affect the decision making, therefore effective and efficient management of information in bureaucratic, strategic planning and decision making will affect the governance process. e-Governance is a panacea for all the problems in government or public sector, public transportation is not the exception too. The public transportation sector has to manage the information, resources, people and process in an effective and efficient manner using information and communication technology to provide effective and efficient services to their commuters. In this paper we discusses about the need of BPR in public transportation, their steps for implementation followed by recommendations and its expected benefits. The paper also elaborates our analytical and foresight based strategic model for e-Governance in the public transportation sector in India. Based on the case study and the issues in the public transportation a set of recommendations for service delivery in the public transportation sector. Following these recommendations sector will be able to deliver integrated and quality services to their citizens of India using National e-Governance Plan (NeGP) service delivery model.


2020 ◽  
Vol 4 (5) ◽  
pp. 884-891
Author(s):  
Salwa Salsabila Mansur ◽  
Sri Widowati ◽  
Mahmud Imrona

Traffic congestion problems generally caused by the increasing use of private vehicles and public transportations. In order to overcome the situation, the optimization of public transportation’s route is required particularly the urban transportation. In this research, the performance analysis of Firefly and Tabu Search algorithm is conducted to optimize eleven public transportation’s routes in Bandung. This optimization aims to increase the dispersion of public transportation’s route by expanding the scope of route that are crossed by public transportation so that it can reach the entire Bandung city and increase the driver’s income by providing the passengers easier access to public transportations in order to get to their destinations. The optimal route is represented by the route with most roads and highest number of incomes. In this research, the comparison results between the reference route and the public transportation’s optimized route increasing the dispersion of public transportation’s route to 60,58% and increasing the driver’s income to 20,03%.


2021 ◽  
Vol 13 (2) ◽  
pp. 555
Author(s):  
Zhicheng Weng ◽  
Pinliang Luo

Online car-hailing services are becoming a key component of the public transportation system, despite there being some certain risks, especially default risk. Turning to the evolutionary game method, this research constructed an evolutionary game model of online car-hailing platform, and then analyzed the equilibrium state of three scenarios (i.e., no supervision, internal supervision of platform enterprises, and external supervision of regulators), followed by carrying out a simulation. The results showed that to realize the evolution stability strategies (ESS) of default risk control, a strong credit constraint or the establishment of a coordinated supervision mode with appropriate intensity are needed. On this basis, this research puts forward the coordinated “platform enterprise + regulator” supervision mode, as well as the following four specific strategies: Promoting the construction of a credit system, strengthening the construction of laws and regulations, establishing a service process control mechanism, and introducing innovative regulatory means.


2015 ◽  
Vol 2015 ◽  
pp. 1-15 ◽  
Author(s):  
Sen Liu ◽  
Zhilan Song ◽  
Shuqi Zhong

Urban public transportation hubs are the key nodes of the public transportation system. The location of such hubs is a combinatorial problem. Many factors can affect the decision-making of location, including both quantitative and qualitative factors; however, most current research focuses solely on either the quantitative or the qualitative factors. Little has been done to combine these two approaches. To fulfill this gap in the research, this paper proposes a novel approach to the public transportation hub location problem, which takes both quantitative and qualitative factors into account. In this paper, an improved multiple attribute group decision-making (MAGDM) method based on TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) and deviation is proposed to convert the qualitative factors of each hub into quantitative evaluation values. A location model with stochastic passenger flows is then established based on the above evaluation values. Finally, stochastic programming theory is applied to solve the model and to determine the location result. A numerical study shows that this approach is applicable and effective.


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