scholarly journals Mobile Location-Based Services’ Value-in-Use in Inner Cities: Do a Customer’s Shopping Patterns, Prior User Experience, and Sales Promotions Matter?

2020 ◽  
Vol 72 (4) ◽  
pp. 511-564
Author(s):  
Stephanie Schwipper ◽  
Severine Peche ◽  
Gertrud Schmitz

Abstract Mobile location-based services (LBS) represent a promising opportunity for inner-city retailers and service providers to react to changes in customer behavior due to digitalization. To gain competitive advantages, mobile LBS must offer customers high value-in-use and help them reach their shopping goals during their inner-city visits. Shopping goals differ depending on shopping patterns; thus, these patterns may influence customers’ evaluation of mobile LBS during inner-city visits. Since value-in-use is not only a context-specific but also a temporally dynamic construct, customers’ user experience must also be considered. Therefore, this study investigates the influence of customers’ shopping patterns and current user experience on their evaluation of mobile LBS’ value-in-use during inner-city visits. Moreover, the impacts of the offers transmitted through mobile LBS on the value-in-use are examined. Using field test data, we empirically verify a conceptualization of mobile LBS and determine a comprehensive view of mobile LBS’ value-in-use during shopping trips with different shopping patterns and user experience within a mixed-method analysis. Our results identify both utilitarian and hedonic value-in-use components as being empirically relevant for high value-in-use evaluations regarding mobile LBS in inner cities. Furthermore, the relevance of monetary benefits, fun benefits, and irritation on value-in-use vary according to customers’ user experience. A customer’s shopping pattern affects the value-in-use of mobile LBS; however, this effect is not as differentiated as expected. Moreover, the number of relevant monetary and non-monetary offers transmitted during an inner-city visit are shown to represent a potential, albeit limited, management instrument for affecting mobile LBS’ value-in-use.

Urban History ◽  
2016 ◽  
Vol 44 (3) ◽  
pp. 492-515 ◽  
Author(s):  
ALISTAIR KEFFORD

ABSTRACT:This article examines the impact of post-war urban renewal on industry and economic activity in Manchester and Leeds. It demonstrates that local redevelopment plans contained important economic underpinnings which have been largely overlooked in the literature, and particularly highlights expansive plans for industrial reorganization and relocation. The article also shows that, in practice, urban renewal had a destabilizing and destructive impact on established industrial activities and exacerbated the inner-city problems of unemployment and disinvestment which preoccupied policy-makers by the 1970s. The article argues that post-war planning practices need to be integrated into wider histories of deindustrialization in British cities.


2016 ◽  
Vol 2016 (4) ◽  
pp. 102-122 ◽  
Author(s):  
Kassem Fawaz ◽  
Kyu-Han Kim ◽  
Kang G. Shin

AbstractWith the advance of indoor localization technology, indoor location-based services (ILBS) are gaining popularity. They, however, accompany privacy concerns. ILBS providers track the users’ mobility to learn more about their behavior, and then provide them with improved and personalized services. Our survey of 200 individuals highlighted their concerns about this tracking for potential leakage of their personal/private traits, but also showed their willingness to accept reduced tracking for improved service. In this paper, we propose PR-LBS (Privacy vs. Reward for Location-Based Service), a system that addresses these seemingly conflicting requirements by balancing the users’ privacy concerns and the benefits of sharing location information in indoor location tracking environments. PR-LBS relies on a novel location-privacy criterion to quantify the privacy risks pertaining to sharing indoor location information. It also employs a repeated play model to ensure that the received service is proportionate to the privacy risk. We implement and evaluate PR-LBS extensively with various real-world user mobility traces. Results show that PR-LBS has low overhead, protects the users’ privacy, and makes a good tradeoff between the quality of service for the users and the utility of shared location data for service providers.


2007 ◽  
Vol 11 (2) ◽  
pp. 283-309 ◽  
Author(s):  
Karen Wealands ◽  
Peter Benda ◽  
Suzette Miller ◽  
William E Cartwright

2021 ◽  
pp. 1-12
Author(s):  
Gokay Saldamli ◽  
Richard Chow ◽  
Hongxia Jin

Social networking services are increasingly accessed through mobile devices. This trend has prompted services such as Facebook and Google+to incorporate location as a de facto feature of user interaction. At the same time, services based on location such as Foursquare and Shopkick are also growing as smartphone market penetration increases. In fact, this growth is happening despite concerns (growing at a similar pace) about security and third-party use of private location information (e.g., for advertising). Nevertheless, service providers have been unwilling to build truly private systems in which they do not have access to location information. In this paper, we describe an architecture and a trial implementation of a privacy-preserving location sharing system called ILSSPP. The system protects location information from the service provider and yet enables fine grained location-sharing. One main feature of the system is to protect an individual’s social network structure. The pattern of location sharing preferences towards contacts can reveal this structure without any knowledge of the locations themselves. ILSSPP protects locations sharing preferences through protocol unification and masking. ILSSPP has been implemented as a standalone solution, but the technology can also be integrated into location-based services to enhance privacy.


Urban Studies ◽  
2011 ◽  
Vol 49 (10) ◽  
pp. 2085-2107 ◽  
Author(s):  
Jorge Inzulza-Contardo

Although gentrification is an accepted process nowadays around the globe, little debate is found in the Latin American context—particularly, when considering that 70 per cent of this continent is urbanised and that major physical and socioeconomic changes have been observed in its historical neighbourhoods in the past 20 years. This paper focuses on the continuity and change that Santiago, Chile, has shown in recent decades. Empirical data are provided to reflect both the physical and socioeconomic patterns of change that have modified the urban morphology and the social capital of Santiago’s inner city. Furthermore, by selecting Bellavista—one of the oldest inner-city neighbourhoods of Santiago—this paper draws conclusions about how specific urban regeneration strategies can promote gentrification and then links them with wider patterns of ‘Latino gentrification’.


2018 ◽  
Vol 7 (11) ◽  
pp. 442 ◽  
Author(s):  
Mehrnaz Ataei ◽  
Auriol Degbelo ◽  
Christian Kray ◽  
Vitor Santos

An individual’s location data is very sensitive geoinformation. While its disclosure is necessary, e.g., to provide location-based services (LBS), it also facilitates deep insights into the lives of LBS users as well as various attacks on these users. Location privacy threats can be mitigated through privacy regulations such as the General Data Protection Regulation (GDPR), which was introduced recently and harmonises data privacy laws across Europe. While the GDPR is meant to protect users’ privacy, the main problem is that it does not provide explicit guidelines for designers and developers about how to build systems that comply with it. In order to bridge this gap, we systematically analysed the legal text, carried out expert interviews, and ran a nine-week-long take-home study with four developers. We particularly focused on user-facing issues, as these have received little attention compared to technical issues. Our main contributions are a list of aspects from the legal text of the GDPR that can be tackled at the user interface level and a set of guidelines on how to realise this. Our results can help service providers, designers and developers of applications dealing with location information from human users to comply with the GDPR.


PEDIATRICS ◽  
1978 ◽  
Vol 61 (6) ◽  
pp. 920-920
Author(s):  

"It has been found in developed countries that mental health problems in children are more common among those living in inner cities than among those in towns or rural areas. It appears that this is due in large part to the higher rates of family difficulties in inner city areas. Children's psychosocial functioning can be more frequently impaired in the cities because more children live in discordant unhappy homes or have depressed or deviant parents. However, relatively little is known about the specific features of city life that have this adverse effect on family functioning. It is not urbanization per se because many medium-sized towns have rates of disorder comparable to those in rural areas; nor is it a function of population density or of industrialization, because industrial areas may have relatively low rates of psychosocial disorder. There is an urgent need to identify the features of city life that hamper family functioning and predispose to mental disorder, as knowledge on this matter carries the possibility of instituting effective preventive measures."


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