Cognitive performance during irrelevant speech: Effects of speech intelligibility and office-task characteristics

2013 ◽  
Vol 74 (3) ◽  
pp. 307-316 ◽  
Author(s):  
Helena Jahncke ◽  
Valtteri Hongisto ◽  
Petra Virjonen
2017 ◽  
Vol 42 (2) ◽  
pp. 333-345 ◽  
Author(s):  
Rostam Golmohammadi ◽  
Mohsen Aliabadi ◽  
Trifah Nezami

Abstract Tasks requiring intensive concentration are more vulnerable to noise than routine tasks. Due to the high mental workload of bank employees, this study aimed to evaluate acoustic comfort in open-space banks based on speech intelligibility and noise annoyance metrics. Acoustic metrics including preferred noise criterion (PNC), speech transmission index (STI), and signal to noise ratio (SNR) were measured in seventeen banks (located in Hamadan, a western province of Iran). For subjective noise annoyance assessments, 100-point noise annoyance scales were completed by bank employees during activities. Based on STI (0.56±0.09) and SNR (20.5±8.2 dB) values, it was found that speech intelligibilities in the workstations of banks were higher than the satisfactory level. However, PNC values in bank spaces were 48.2±5.5 dB, which is higher than the recommended limit value for public spaces. In this regard, 95% of the employees are annoyed by background noise levels. The results show irrelevant speech is the main source of subjective noise annoyance among employees. Loss of concentration is the main consequence of background noise levels for employees. The results confirmed that acoustic properties of bank spaces provide enough speech intelligibility, while staff’s noise annoyance is not acceptable. It can be concluded that due to proximity of workstations in open-space banks, access to very short distraction distance is necessary. Therefore, increasing speech privacy can be prioritised to speech intelligibility. It is recommended that current desk screens are redesigned in order to reduce irrelevant speech between nearby workstations. Staff’s training about acoustic comfort can also manage irrelevant speech characteristics during work time.


Facilities ◽  
2015 ◽  
Vol 33 (1/2) ◽  
pp. 61-75 ◽  
Author(s):  
Sabine J. Schlittmeier ◽  
Andreas Liebl

Purpose – This paper aims to give an overview on four empirical studies which explored the impact of background speech on cognitive performance and subjectively perceived disturbance. Background speech is the most serious noise problem in shared-room and open-plan offices for employees who are supposed to do silent, concentrated work. Different measures of acoustic office optimization, as well as the outstanding role of the intelligibility of background speech for its disturbance impact, are empirically evaluated. Design/methodology/approach – The article provides a synopsis describing the core empirical results of four of our empirical studies. A survey study among office employees (n = 659) explored the subjective importance of office acoustics. Three experimental studies (n1 = 20; n2 = 30; n3 = 24) evaluated the effects of reduced background speech level, play-back of partial maskers and reduced speech intelligibility on cognitive performance and subjective ratings. Findings – Background speech is subjectively perceived as a severe problem, and the different noise abatement measures affect objective performance and subjective ratings differently. Speech intelligibility is – besides level – a key determinant for the acoustic optimization regarding these two dimensions. Research limitations/implications – Practitioners are encouraged to apply the findings and described measures when planning and/or evaluating open-plan offices. Practical implications – It is concluded that different acoustically efficient measures need to be combined to minimize the negative effects of background speech on cognitive performance and subjectively perceived disturbance. The aspired set value for open-office concepts is the lowest possible sound level with a bad intelligibility of the background speech at the same time. Originality/value – The synopsis of several empirical studies allows deriving comprehensive and well-founded information for practitioners involved in the evaluation and/or design of offices environments.


2021 ◽  
Vol 263 (2) ◽  
pp. 4471-4482
Author(s):  
Benjamin Johannes Mueller ◽  
Mariella Laubengeiger ◽  
Noemi Martin ◽  
Philip Leistner

In open-plan offices, sound masking is often used to lower speech intelligibility and raise cognitive performance of the employees by reducing the irrelevant speech effect. Classic sound masking methods use speakers built into the ceiling of the office to increase the overall background noise level in the office and reduce speech intelligibility. However, the emergence of activity based offices is increasing the need for personalized sound masking methods that are no longer used globally in the office, but can be controlled by each employee individually depending on their activity and, for example, played back through headphones during activities that require particularly intense concentration. The playback of a classical sound-masking noise (e.g. a simple pink noise filtered by -5 dB per octave) via headphones is effective, but not pleasant. For this reason, a new sound-designed masking signal was developed in the present study, which consists of slowly fluctuating binaural harmonic components, as well as atmospheric sounds like water sounds and masking noise. A listening test with a cognitive task and a survey after each test condition showed that the developed signal had a similar positive effect on cognitive performance as a classical masking noise, but was rated as significantly more pleasant.


1996 ◽  
Vol 5 (1) ◽  
pp. 23-32 ◽  
Author(s):  
Chris Halpin ◽  
Barbara Herrmann ◽  
Margaret Whearty

The family described in this article provides an unusual opportunity to relate findings from genetic, histological, electrophysiological, psychophysical, and rehabilitative investigation. Although the total number evaluated is large (49), the known, living affected population is smaller (14), and these are spread from age 20 to age 59. As a result, the findings described above are those of a large-scale case study. Clearly, more data will be available through longitudinal study of the individuals documented in the course of this investigation but, given the slow nature of the progression in this disease, such studies will be undertaken after an interval of several years. The general picture presented to the audiologist who must rehabilitate these cases is that of a progressive cochlear degeneration that affects only thresholds at first, and then rapidly diminishes speech intelligibility. The expected result is that, after normal language development, the patient may accept hearing aids well, encouraged by the support of the family. Performance and satisfaction with the hearing aids is good, until the onset of the speech intelligibility loss, at which time the patient will encounter serious difficulties and may reject hearing aids as unhelpful. As the histological and electrophysiological results indicate, however, the eighth nerve remains viable, especially in the younger affected members, and success with cochlear implantation may be expected. Audiologic counseling efforts are aided by the presence of role models and support from the other affected members of the family. Speech-language pathology services were not considered important by the members of this family since their speech production developed normally and has remained very good. Self-correction of speech was supported by hearing aids and cochlear implants (Case 5’s speech production was documented in Perkell, Lane, Svirsky, & Webster, 1992). These patients received genetic counseling and, due to the high penetrance of the disease, exhibited serious concerns regarding future generations and the hope of a cure.


1986 ◽  
Vol 51 (4) ◽  
pp. 362-369 ◽  
Author(s):  
Donna M. Risberg ◽  
Robyn M. Cox

A custom in-the-ear (ITE) hearing aid fitting was compared to two over-the-ear (OTE) hearing aid fittings for each of 9 subjects with mild to moderately severe hearing losses. Speech intelligibility via the three instruments was compared using the Speech Intelligibility Rating (SIR) test. The relationship between functional gain and coupler gain was compared for the ITE and the higher rated OTE instruments. The difference in input received at the microphone locations of the two types of hearing aids was measured for 10 different subjects and compared to the functional gain data. It was concluded that (a) for persons with mild to moderately severe hearing losses, appropriately adjusted custom ITE fittings typically yield speech intelligibility that is equal to the better OTE fitting identified in a comparative evaluation; and (b) gain prescriptions for ITE hearing aids should be adjusted to account for the high-frequency emphasis associated with in-the-concha microphone placement.


1998 ◽  
Vol 41 (6) ◽  
pp. 1282-1293 ◽  
Author(s):  
Jane Mertz Garcia ◽  
Paul A. Dagenais

This study examined changes in the sentence intelligibility scores of speakers with dysarthria in association with different signal-independent factors (contextual influences). This investigation focused on the presence or absence of iconic gestures while speaking sentences with low or high semantic predictiveness. The speakers were 4 individuals with dysarthria, who varied from one another in terms of their level of speech intelligibility impairment, gestural abilities, and overall level of motor functioning. Ninety-six inexperienced listeners (24 assigned to each speaker) orthographically transcribed 16 test sentences presented in an audio + video or audio-only format. The sentences had either low or high semantic predictiveness and were spoken by each speaker with and without the corresponding gestures. The effects of signal-independent factors (presence or absence of iconic gestures, low or high semantic predictiveness, and audio + video or audio-only presentation formats) were analyzed for individual speakers. Not all signal-independent information benefited speakers similarly. Results indicated that use of gestures and high semantic predictiveness improved sentence intelligibility for 2 speakers. The other 2 speakers benefited from high predictive messages. The audio + video presentation mode enhanced listener understanding for all speakers, although there were interactions related to specific speaking situations. Overall, the contributions of relevant signal-independent information were greater for the speakers with more severely impaired intelligibility. The results are discussed in terms of understanding the contribution of signal-independent factors to the communicative process.


Sign in / Sign up

Export Citation Format

Share Document