Do Georgia pregnancy resource centers meet national quality service standards for pregnancy testing? A Web content analysis

PurposeThis study examines comprehensiveness and responsiveness of mission statements for the top 100 retailers on the 2020 National Retailers Federation list in order to (1) evaluate how effectively they communicate organizational identity, values and purpose, (2) underscore a distinctive commitment to stakeholders and (3) what extent these efforts are reflected in revised mission statements or addenda to meet global pandemic challenges.Design/methodology/approachThe study employs a 4-question metric to measure comprehensiveness and a two-pronged qualitative method of analysis consisting of keyword searches followed by content analysis.FindingsRetailer statements are considerably comprehensive in describing purpose and audience yet very few articulate stakeholder value, differentiate themselves as distinctive or substantively reaffirm their core mission and values. Retailers seem more invested in strategic communication around diversity, equity and inclusion, based on web content in their consumer, job seeker and investor touchpoints.Research limitations/implicationsCoding and interpreting language through content analysis methods may introduce some level of subjectivity, particularly when dealing with unstructured data. Implications for how organizations acclimated in order to survive and thrive, while maintaining focus on stakeholders and strategy. Examining organizational mission statements and their contexts yields perspective into how organizations define themselves and what they do during times of crisis.Originality/valueThis study provides insights into the content, structure and functions of the statements against a specific comprehensiveness metric and reveals patterns about the texts and their contexts during a pandemic and strong cultural and societal movements.

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Analisis Pelayanan Obat-Obatan Dalam Kepuasan Konsumen Pada Apotek Syalom Amurang

JURNAL ADMINISTRASI BISNIS ◽

10.35797/jab.8.2.2019.23564.67-74 ◽

2019 ◽

Vol 8 (2) ◽

pp. 67

Author(s):

Irene Sinta Silalahi ◽

Johny R. E. Tampi ◽

Aneke Y. Punuindoong

Keyword(s):

Service Quality ◽

Product Quality ◽

Public Service ◽

Consumer Satisfaction ◽

Quality Service ◽

Community Satisfaction ◽

Service Unit ◽

City Community ◽

Service Standards

This study aims to determine customer satisfaction with drug services at the Syalom Amurang Pharmacy. The focus of the research is, product quality, service quality, Emotional, Cost, and Price. The theory used in this study is the theory of Consumer Satisfaction by Lupyoadi. In this study using qualitative methods, data collection techniques are carried out through observation, interviews and documentation. The informants in this study were the Amurang City Community who had bought medicine at the Syalom Pharmacy. Location research at Syalom Amurang Pharmacy, with the basis used in law No. 25 of 2009 concerning the standard of public service, the standard of service that has been determined by the service unit, working to serve every citizen and resident to fulfill their rights is not the need for basic needs within the framework of service. Pharmacy units the importance of the service of medicines in community satisfaction can be measured by a predetermined standard, namely, service satisfaction for the services of the Syalom Pharmacy in Amurang in terms of service requirements, product quality, price, service quality, emotional, cost. From the 5 service standards there are results that state that they are not satisfied with the quality of service, product quality emotionally satisfied to eat a short service time, customer fees or rates according to and satisfied with service, price and cost, product quality, Syalom pharmacy Amurang field observation.

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E-participation on the international stage: a web content analysis of 10 international health organisations

International Journal of Electronic Governance ◽

10.1504/ijeg.2020.112600 ◽

2020 ◽

Vol 12 (4) ◽

pp. 341

Author(s):

Jérôme Duberry

Keyword(s):

Content Analysis ◽

International Health ◽

Web Content

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Capturing toleration on social networks sites using internet-mediated research: June 30th Egyptian revolution case study

Journal of Humanities and Applied Social Sciences ◽

10.1108/jhass-09-2020-0162 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Noha A. Nagy ◽

Amira S.N. Tawadros ◽

Amal S. Soliman

Keyword(s):

Content Analysis ◽

Design Methodology ◽

Web Content ◽

Validity And Reliability ◽

Social Phenomena ◽

Egyptian Revolution ◽

Content Type ◽

Analysis Process ◽

Egyptian Culture

Purpose This paper aims at understanding the dynamics underlying toleration as a complex social phenomenon and its pattern on Facebook during the June 30th revolution in Egypt. Thanks to the huge advances in ICT, internet-mediated research (IMR) has become one of the most prominent research methodologies in social sciences. Discussions on social network sites cannot be neglected in studying the dynamics complex and emerging social phenomena such as changes in public opinion, culture, attitudes and virtues. Design/methodology/approach To fulfill this aim, the researchers used web content analysis as a method inside IMR paradigm to analyze the discussions on Tamarrod’s Facebook page in the period from June 30th to July 5th and to examine the emerging overall pattern of toleration. Findings The results show indications that toleration is inherent in the Egyptian culture, and that the Egyptian society still keeps its reputation as a highly tolerant society, even in crises periods where tensions are witnessed everywhere. Moreover, the results also show that the web content analysis process proposed in this study is highly reliable and valid. Originality/value The importance of the study lies in introducing a computational and empirical approach to analyze web content in a semi-automated way and proving its validity and reliability to study social phenomena such as toleration.

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The Media Agenda: The Marginalization and Domestication of Europe

Germany, Europe, and the Politics of Constraint ◽

10.5871/bacad/9780197262955.003.0009 ◽

2003 ◽

Cited By ~ 5

Author(s):

Katrin Voltmer ◽

Christiane Eilders

Keyword(s):

Content Analysis ◽

European Integration ◽

General Public ◽

Public Discourse ◽

European Level ◽

National Politics ◽

Media Agenda ◽

National Quality ◽

The Media ◽

The Eu

This chapter investigates whether the assumption that the media contribute to the communication deficit of the EU is reflected in the empirical pattern of political coverage. In particular, it explores the extent to which German media take a Europeanized perspective on political affairs and whether or not they promote the politics of European integration. The study is based on a content analysis of the editorials of German national quality newspapers covering the period between 1994 and 1998. The findings show that the media under study devote only a very small portion of their attention to European issues, thus marginalizing Europe to an extent that is not warranted by the significance of the European level of governance. If the media do focus on European issues, they predominantly address them in terms of national politics, which is interpreted as a ‘domestication’ of Europe in public discourse. At the same time, the media unanimously support the idea of European integration. This pattern of communicating Europe reflects the élite consensus on European matters in Germany and may have contributed to the alienation of the general public from European politics.

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Librarian Skillsets in the 21st Century

Advances in Library and Information Science - Managing and Adapting Library Information Services for Future Users ◽

10.4018/978-1-7998-1116-9.ch003 ◽

2020 ◽

pp. 41-58

Author(s):

Josiline Phiri Chigwada

Keyword(s):

Content Analysis ◽

Literature Review ◽

Capacity Building ◽

21St Century ◽

Formal Education ◽

Soft Skills ◽

Web Content ◽

Digital Era ◽

Structured Literature Review ◽

The Way

The chapter showcases the 21st century skills that are required by librarians. The digital era brought about a lot of changes in the way that librarians interact with their clients. Due to the changing needs of clients, librarians should ensure that they are well equipped to deliver the needed services. The objectives of the chapter are to identify the skills that librarians should possess in the 21st century, examine how librarians acquire those skills, and discuss the challenges that are faced when acquiring those skills. Structured literature review and web content analysis were used to get the LIS skills. It was discovered that librarians should possess professional, technical, and soft skills in order to remain relevant in the 21st century. The findings revealed that librarians can acquire skills through on the job trainings or formal education. The major challenge that is faced by librarians is the issue of lack of funds to support their capacity building endeavours.

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