Implementation of public health center accreditation policy in improving the quality of health service in mamuju regency

2020 ◽  
Vol 30 ◽  
pp. 253-256
Author(s):  
Abd. Rahman ◽  
Indar ◽  
Erniwati Ibrahim ◽  
Muhammad Alwy Arifin
Keyword(s):  
Public Health ◽  
Health Service ◽  
Health Center ◽  
Public Health Center

scholarly journals Relationship between Service Quality on Public Health Center and Patient Satisfaction

2017 ◽  
Vol 9 (7) ◽  
pp. 96 ◽  
Author(s):  
Fuad Husain Akbar ◽  
Muhammad Tegar Jaya
Keyword(s):  
Public Health ◽  
Patient Satisfaction ◽  
Health Service ◽  
Service Quality ◽  
Health Center ◽  
Services Quality ◽  
Service Center ◽  
Public Health Center ◽  
Patients Satisfaction

INTRODUCTION: The aim of this study was to examine the relationship between services quality on public health center and patient satisfaction in Kutai Kartanegara Regency, Indonesia.METHOD: This research used pilot pathfinder survey, which was done on February 23rd-25th 2017 in Kutai Kartanegara Regency, Indonesia. Two questionnaires were used in the study. During the data collection, there were 192 patients from the health service center, it was consisted two locations representing the urban and rural area in order to describe the quality of health service towards the patients’ satisfaction. In order to investigate the correlation between the quality of health service and patient satisfaction, Pearson correlation test was conducted.RESULT: The highest score regarding of the service quality was on the dimension of the doctors and pharmacy were 99.5%. The lowest level of patients’ satisfaction on assurance and empathy dimension were 10.4%. There was a significance between the service quality of the doctors, nurses, pharmacy, and the administrators towards the patients’ satisfaction. The highest score of the coefficient correlation on the nurse dimension was 0.273, which means that the nurses were giving good services quality and it affects the people’s satisfaction.CONCLUSION: A good service quality believes would affect the people’s satisfaction which generally affects people’s decision to choose health service provider. Health service center is expected to increase their environmental condition, and the professionalism of the nurses and registration officers in terms of their awareness and performance in order to create better services.

scholarly journals HUBUNGAN PERILAKU MASYARAKAT DALAM PEMBERANTASAN SARANG NYAMUK DAN FAKTOR LINGKUNGAN DENGAN KEJADIAN DEMAM BERDARAH DENGUE DI WILAYAH PUSKESMAS I DENPASAR SELATAN DAN PUSKESMAS I DENPASAR TIMUR

2016 ◽  
Vol 10 (1) ◽  
pp. 17
Author(s):  
Dwi Jata ◽  
Nyoman Adi Putra ◽  
I.B.G. Pujaastawa
Keyword(s):  
Public Health ◽  
Health Center ◽  
Sampling Method ◽  
Hemorrhagic Fever ◽  
Total Sample ◽  
Cross Sectional ◽  
Public Health Center ◽  
Community Behavior ◽  
Service Need

Dengue hemorrhagic fever (DHF) is one of diseases that causes health problems in Indonesia and oftenly creates extraordinary events with great death. The purpose of this research is to discover relationship community behavior in mosquito nesting eradication and environmental factors with DHF incidence in 1st Public Health Center Denpasar Selatan and 1st Public Health Center Denpasar Timur. The research design used is observational, cross-sectional. Total sample of 82 households. Sampling was done in proportion sampling method. Results of the analysis of environmental variables associated with DHF incidence in 1st Public Health Center Denpasar Selatan: occupant density (p = 0.02), mobility (p = 0.01), the habit of hanging clothes (p = 0.04). 1st Public Health Center Denpasar Timur: mobility (p = 0.00), clogged water ditches (p = 0.00), containers water existance (p = 0.03), the habit of hanging clothes (p = 0.00). Knowledge, attitude and actions in 1st Public Health Center Denpasar Selatan and 1st Public Health Center Denpasar Timur statistically correlated with DHF incidence. As conclusion of the research results, in 1st Public Health Center Denpasar Selatan and 1st Public Health Center Denpasar Timur, that is mobility, the habit of hanging clothes, knowledge, attitude and actions strongly related with DHF incidence, while that is clogged water ditches, containers water existance and occupant density has no relation with DHF incidence. Public Health Center need to intensify health promotion, improves the quality of MNE (PSN), and the Provincial Health Service need to support Public Health Center on setting policies which necessary.

Change Commitment and Change Efficacy of Public Health Center in Indonesia in Implementing Efforts to Improve the Quality of Health Services

2019 ◽  
Vol 10 (10) ◽  
pp. 1923 ◽  
Author(s):  
Ratna Dwi Wulandari ◽  
S. Supriyanto ◽  
M. Bagus Qomaruddin ◽  
Nyoman Anita Damayanti ◽  
Agung Dwi Laksono
Keyword(s):  
Public Health ◽  
Health Services ◽  
Health Center ◽  
Public Health Center ◽  
Change Commitment ◽  
Quality Of Health Services

scholarly journals Quality of diet and mortality among Japanese men and women: Japan Public Health Center based prospective study

BMJ ◽  
2016 ◽  
pp. i1209 ◽  
Author(s):  
Kayo Kurotani ◽  
Shamima Akter ◽  
Ikuko Kashino ◽  
Atsushi Goto ◽  
Tetsuya Mizoue ◽  
...  
Keyword(s):  
Public Health ◽  
Prospective Study ◽  
Health Center ◽  
Japanese Men ◽  
Men And Women ◽  
Public Health Center

scholarly journals MENINGKATKAN MUTU PELAYANAN KESEHATAN DENGAN PENERAPAN UPAYA KESELAMATAN PASIEN DI PUSKESMAS

2018 ◽  
Vol 6 (2) ◽  
pp. 149
Author(s):  
Nurul Hidayatul Ulumiyah
Keyword(s):  
Public Health ◽  
Patient Safety ◽  
Health Service ◽  
Service Quality ◽  
Health Center ◽  
Health Centers ◽  
Health Ministry ◽  
Public Health Center ◽  
The Public ◽  
Health Service Quality

Background: Patient safety is an indicator of health service quality that becomes an important issue although data of patient safety incident at primary health care are not always accurate in Indonesia. Public health center is a health service facility that implements patient safety to improve the health service quality as stated in Health Ministry Law Republic of Indonesia Number 36 Year 2009.Aim: The aim of this study was to identify the implementation of patient safety to improve the service quality.Method: Data collection techniques used were observation, interview, and literature study. The research was done at a public health center in Surabaya from January to February 2018.Results: The results showed that the implementation of patient safety at the public health center was adjusted to the accreditation standard of the public health center. However, there are still some obstacles and shortcomings in the fulfillment of patient safety standards, so it is necessary to optimize the implementation of patient safety from all stakeholders.Conclusion: It can be concluded that public health centers should provide safe and qualified services to achieve healthy disctrict. The public health centers also need to improve the patient safety according to Health Ministry Law Republic of Indonesia Number 36 Year 2009.Keywords: health service quality, patient safety, public health center

scholarly journals The Perception Customers about the Means Quality Infrastructure of Ngantang Public Health Center

2020 ◽  
Vol 4 (1) ◽  
pp. 258-264
Author(s):  
Dwi Ratna ◽  
Sandu Siyoto ◽  
Byba Melda Suhita
Keyword(s):  
Public Health ◽  
Human Resources ◽  
Health Center ◽  
Sampling Technique ◽  
The Elderly ◽  
Persons With Disabilities ◽  
Public Health Center ◽  
The Public ◽  
Customer Perceptions

Background: Ngantang Public Health Center, being a public health center, always tries to apply minimum service standards. Services provided are a form of effort organized to meet community needs. Purpose: The research objective was to explore customer perceptions about the quality of buildings, equipment, human resources at Public Health Center Ngantang. Methodhs: The design used in this research is a qualitative descriptive study with a case study design, which describes customer perceptions about infrastructure; quality of buildings, equipment, human resources at the Public Health Center Ngantang. The sampling technique of this research is purposive sampling technique. The informants in this study consisted of 21 people, namely 5 BPJS PBI, 5 General, 5 Independent BPJS and 6 patient companions as triangulation informants. Data collection techniques using observation, interviews and documentation. Results: The results of the research on customer perceptions about the Public Health Center Ngantang building are the contours of lands prone to landslides, adequate parking facilities, unsafe security facilities, building components and materials are good enough, facilities for persons with disabilities and the elderly are incomplete, consumables are not yet available, furniture is less structured, human resources or labor lack of sympathy and empathy. Conclusion: By conducting this research, it can be used as a reference for Public Health Center Ngantang in improving the quality of infrastructure. consumables are not yet available, water furniture is less structured, human resources or labor lack sympathy and empathy. By conducting this research, it can be used as a reference for Public Health Center Ngantang in improving the quality of infrastructure.

KUALITAS HIDUP PENDERITA KUSTA BERBASIS TEORI HEALTH BELIEF MODELS (HBM)

2016 ◽  
Vol 1 (1) ◽  
pp. 96
Author(s):  
Nur Maziyya ◽  
Nursalam Nursalam ◽  
Herdina Mariyanti
Keyword(s):  
Public Health ◽  
Quality Of Life ◽  
Health Center ◽  
Health Belief ◽  
Public Health Care ◽  
Cross Sectional ◽  
Perceived Susceptibility ◽  
Public Health Center ◽  
Belief Models

Introduction: Leprosy was a chronic infectious disease that affects the quality of life of patients. Many factors could affect the quality of life of people with leprosy, but there was no specific research that analyzed factors related to quality of life of people with leprosy based on Health Belief Models theory (HBM). This study aimed to analyze factors that related to quality of life of people with leprosy based on Health Belief Model theory (HBM) in Public Health Center in North Surabaya. Methode: This study used descriptive analytic correlational with cross-sectional approach. Sample in this study were 30 patients with leprosy at public health center in North Surabaya. The independent variabels were individual perceived depend on HBM theory and dependent variabel was Quality of Life of Leprosy patients. Data were collected by interviews and using questionnaire. The instrument for collecting Quality of life using WHOQOL BREF and for collecting individual perception using a questionnaire derived from HBM theory. Data were analyzed used statistical Logistic Regression test (p<0,05). Result and Analysis: People with leprosy in public health care in region of North Surabaya 83.3% had good quality of life. There was correlation between quality of life with perceived susceptibility (p = 0.013) and perceived of seriousness (p = 0.004). There is was no correlation that found between quality of life with perceived benefit (p = 0.638) and perceived barriers (p = 0.334). Perceived susceptibility and perceived seriousness could be factors that affect quality of life of people with leprosy. Discussion: It needs to do a research about quality of life of patients with leprosy based on HBM theory using questionnaire that has been tested for validation to determine factors that affect quality of life of patient with leprosy.Keywords: Leprosy, quality of life, HBM, individual perceptions

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