scholarly journals Assessing customer financial risk perception and attitude in the hotel industry: Exploring the role of protective measures against COVID-19

2022 ◽  
Vol 101 ◽  
pp. 103123
Author(s):  
Lanji Quan ◽  
Amr Al-Ansi ◽  
Heesup Han
2020 ◽  
Vol 15 (4) ◽  
Author(s):  
Simone Dohle ◽  
Tobias Wingen ◽  
Mike Schreiber

The United Nations have described the outbreak of the coronavirus disease 2019 (COVID-19) as the worst global crisis since the second world war. Behavioral protective measures, such as good hand hygiene and social distancing, may strongly affect infection and fatality rates worldwide. In two studies (total N = 962), we aimed to identify central predictors of acceptance and adoption of protective measures, including sociodemographic variables, risk perception, and trust. We found that men and younger participants show lower acceptance and adoption of protective measures, suggesting that it is crucial to develop targeted health messages for these groups. Moreover, trust in politics and trust in science emerged as important predictors for the acceptance and adoption of protective measures. These results show that maintaining and ideally strengthening trust in politics and trust in science might be central for overcoming the COVID-19 pandemic.


2020 ◽  
Author(s):  
Milan Oljača ◽  
Selka Sadiković ◽  
Bojan Branovacki ◽  
Dejan Pajić ◽  
Snežana Smederevac ◽  
...  

The aims of this study were to examine possible differences and factors that contribute to risk perception and compliance with preventive measures at the beginning (T1) and the end (T2) of the first wave of the COVID-19 pandemic. The sample consisted of 423 participants (M = 30.29, SD = 14.45; 69% female). Compliance, risk perception and trust in information were significantly higher in T1 than T2. For risk perception, significant predictors in both T1 and T2 were age, Emotionality (HEXACO-PI-R), and Unrealistic Optimism (NLE, Negative Life Events). Trust in information was a significant predictor in T1, while Unrealistic Optimism (Positive Life Events) was a significant predictor in T2. For compliance, significant predictors in T1 were gender and trust in information while in T2 were Emotionality, Extraversion, Conscientiousness (HEXACO-PI-R), NLE and trust in information, for both T1 and T2. In general, findings suggest a much more pronounced role of personality traits in adherence to protective measures at the end than at the beginning of the COVID-19 pandemic in Serbia. Also, the results indicate the role of unrealistic optimism regarding negative life events in lower compliance with protective measures.


1970 ◽  
Vol 13 (4) ◽  
pp. 405-425
Author(s):  
Milan Oljača ◽  
Selka Sadiković ◽  
Bojan Branovački ◽  
Dejan Pajić ◽  
Snežana Smederevac ◽  
...  

The aims of this study were to examine possible differences and factors that contribute to risk perception and compliance with preventive measures at the beginning (T1) and the end (T2) of the first wave of COVID-19 pandemic. The sample consisted of 423 participants (M = 30.29, SD = 14.45; 69% female). Compliance, risk perception and trust in information were significantly higher in T1 than T2. For risk perception, significant predictors in both T1 and T2 were age, Emotionality (HEXACO-PI-R) and Unrealistic Optimism (NLE, Negative Life Events). Trust in information was a significant predictor in T1, while Unrealistic Optimism (Positive Life Events) was a significant predictor in T2. For compliance, significant predictors in T1 were gender and trust in information while in T2 were Emotionality, Extraversion, Conscientiousness (HEXACO-PI-R), NLE and trust in information, for both T1 and T2. In general, findings suggest a much more pronounced role of personality traits in adherence to protective measures at the end than at the beginning of the first wave of the COVID-19 pandemic in Serbia. Also, the results indicate the role of unrealistic optimism regarding negative life events in lower compliance with protective measures.


2020 ◽  
Author(s):  
Simone Dohle ◽  
Tobias Wingen ◽  
Mike Schreiber

The United Nations have described the outbreak of the coronavirus disease 2019 (COVID-19) as the worst global crisis since the second world war. Behavioral protective measures, such as good hand hygiene and social distancing, may strongly affect infection and fatality rates worldwide. In two studies (total N = 962), we aimed to identify central predictors of acceptance and adoption of protective measures, including sociodemographic variables, risk perception, and trust. We found that men and younger participants show lower acceptance and adoption of protective measures, suggesting that it is crucial to develop targeted health messages for these groups. Moreover, trust in politics and trust in science emerged as important predictors for the acceptance and adoption of protective measures. We discuss factors that contribute to the development of trust and derive implications for effective health communication during COVID-19.


Author(s):  
I-Chieh Michelle Yang

This conceptual paper proposes a new research agenda in travel risk research by understanding the role of affect. Extant scholarship tends to focus on travel risk perception or assessment as a cognitive psychological process. However, despite the phenomenal growth of the tourism industry globally, research related to travel risk perception remains stagnant with no significant breakthrough. Drawing on the existing empirical evidences in risk-related research, this paper asserts that affect plays a potent role in influencing travel risk perception – positive affect leads to more positive travel risk perception, vice versa. In this paper, existing empirical evidences and theories are presented to provide support for this proposition.


2021 ◽  
Vol 13 (12) ◽  
pp. 6592
Author(s):  
Zahid Yousaf ◽  
Magdalena Radulescu ◽  
Crenguta Ileana Sinisi ◽  
Luminita Serbanescu ◽  
Loredana Maria Paunescu

This study aims to investigate the direct impact of green motives (GM) and green business strategies (GBS) on sustainable development (SD) in the hospitality sector. It explores the direct links between GM and SD. Moreover, the mediating role of GBS between GM and SD was tested. The research relies on the stakeholders’ theory, which states that the organization’s success and future development depends on the satisfaction of stakeholders. Data were collected from 451 top managers and owners from 54 hotels (5, 4 and 3-star hotels) operating in Pakistan. Quantitative analysis including correlation, regression, confirmatory factor analysis and structural equation model techniques were used. The mediating role of GBS was assessed using the bootstrapping method. Results proved that GM and GBS enable hotel industry to achieve the targets of SD. Finding also proved that GBS act as a mediator between the GM and SD link. The hotel industry needs attention to achieve the targets of SD and customers’ inclination towards more hygienic and environmental issues after the worldwide COVID-19 pandemic situation has forced the hotel industry to adapt GBS initiated through GM. The current research articulated this upcoming issue and offered a SD model for the hotel industry.


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