scholarly journals Determining key performance indicators for warehouse performance measurement – a case study in construction materials warehouse

2018 ◽  
Vol 154 ◽  
pp. 01058
Author(s):  
Elisa Kusrini ◽  
Fadrizal Novendri ◽  
Vembri Noor Helia
Keyword(s):  
Performance Measurement ◽  
Cycle Time ◽  
Performance Indicator ◽  
Peer Group ◽  
Construction Materials ◽  
Order Picking ◽  
Logistics System ◽  
Final Score ◽  
Hierarchy Process

Warehouse performance measurement is needed to improve performance of logistics system. In order to improve warehouse performance, it is necessary to identify Key Performance Indicator (KPI). Different warehouses have different KPI, therefore this research aims to identify the most important KPI of warehouse so that warehouse manager can determine corrective actions in their warehouse efficiently and effectively. In this research, 25 KPI of warehouse are identified in five warehouse activities based on Frazelle model. The most important KPI are then determined in each warehouse activity using Analytical Hierarchy Process (AHP). Warehouse performance are measured and final score is determined using SNORM. Improvement steps are proposed base on benchmarking among warehouses. Warehouse performance measurement is conducted in 5 construction’s material warehouses located in Yogyakarta, Indonesia. From this study, it is found that most important KPI for receiving is productivity (receive per man-hour), KPI for put away is cycle time (put away cycle time), KPI for storage is utilization (% location and cube occupied), KPI for order picking is cycle time (order picking cycle time) and KPI for shipping is productivity (order prepared for shipment per man-hour). Improving warehouse performance could be done by comparing warehouse performance with the best performance among peer group.

scholarly journals PERANCANGAN KEY PERFORMANCE INDICATOR (KPI) SEBAGAI DASAR PENGUKURAN KINERJA KARYAWAN DI GUDANG SPAREPART PADA PT XYZ

ARIKA ◽  
2021 ◽  
Vol 15 (2) ◽  
pp. 88-93
Author(s):  
Andi Nurwahidah ◽  
Ahmad Sawal ◽  
Mulyadi Mulyadi ◽  
Mohammad Thezar Afifudin ◽  
Hasmita Sari
Keyword(s):  
Performance Indicator ◽  
Order Picking ◽  
Key Performance Indicator ◽  
Hierarchy Process

Pada penelitian ini didapatkan adanya beberapa permasalahan khususnya di bagian gudang sparepart yakni sering terjadi keterlambatan sparepart, tidak adanya supplier tetap dan tidak adanya penilaian kinerja karyawan gudang yang bisa digunakan untuk mengevaluasi kinerja karyawan yang ada di PT.XYZ. Tujuan penelitian ini untuk mengetahui bagaimana kinerja karyawan gudang sparepart dengan menggunakan pendekatan KPI (Key Performance Indictor) dan AHP (Analitical Hierarchy Process). Pengolahan data dengan menggunakan metode Key Performance Indicator (KPI) dan Analitical Hierarchy Process (AHP). Hasil pengukuran kinerja karyawan di gudang sparepart PT. XYZ memiliki 7 KPI meliputi 5 perhitungan kebutuhan sparepart, 1 penyimpanan sparepart, dan 1 order picking. Dari hasil pembobotan kinerja didapatkan perhitungan kebutuhan sparepart yaitu akurasi perhitungan jumlah sparepart yang akan dipesan memiliki hasil bobot paling tinggi yaitu 0,27 dan yang paling rendah adalah hasil pembobotan dari pencatatan sprepart keluar/masuk dengan nilai sebesar 0,04 jadi dengan hasil tersebut perlu meningkatkan kinerja karyawan  gudang agar dapat mengembangkan produktivitas dari perusahaan itu sendiri.

Measuring the Performance of E-Commerce Logistics System Based on Fuzzy-AHP

2014 ◽  
Vol 505-506 ◽  
pp. 898-901 ◽  
Author(s):  
Hong Wei Wang ◽  
Yu Song Yan ◽  
Hua Wei Duan
Keyword(s):  
Analytic Hierarchy Process ◽  
Performance Measurement ◽  
Fuzzy Ahp ◽  
Business Leaders ◽  
Analytic Hierarchy ◽  
Logistics System ◽  
The Past ◽  
Operational Level ◽  
Challenges And Opportunities ◽  
Hierarchy Process

In the past few years, e-commerce is viewed as creating challenges and opportunities for business leaders and inter-disciplinary researchers. While most firms realize that it is necessary to assess performance of logistics system, the performance measurement of E-commerce logistics system still remains unexplored. This essay starts by discussing the measures and metrics of E-commerce logistics system from the strategic, tactical and operational level. Then, a methodology based on the extent fuzzy analytic hierarchy process (AHP) is proposed to prioritize performance measurement indicators in E-commerce logistics system. The application of this methodology helps us to understand the performance of E-commerce logistics system and the results are useful both to practitioners in E-commerce firms and to researchers carrying out further studies in the field.

Warehousing process performance improvement: a tailored framework for 3PL

2020 ◽  
Vol 26 (6) ◽  
pp. 1619-1641
Author(s):  
Giulia Baruffaldi ◽  
Riccardo Accorsi ◽  
Riccardo Manzini ◽  
Emilio Ferrari
Keyword(s):  
Performance Improvement ◽  
Performance Indicator ◽  
Practical Implication ◽  
Order Picking ◽  
Third Party ◽  
Content Type ◽  
Storage Assignment ◽  
Challenging Environment ◽  
Travelling Time

PurposeThird-party logistic providers (3PLs) continuously strive for controlling and improving their performances to gain a competitive advantage. The challenging environment where they operate is affected by high variety in type and number of clients, the inventory mix and the demand profiles they have to meet. Consequently, better understanding the dynamics of warehousing operations and the characteristics of the inventory mix is critical to handle such a complexity.Design/Methodology/approachThis paper proposes a decision-support framework, suited for 3PL warehouse practitioners, that aids to design and implement effective and affordable activities for measuring and improving the warehousing performances. Such goal is pursued by the framework by leading the managers through an initial mapping and diagnosis of the system, then by developing a tailored measurement system to track the performance, paving the way to the identification of the criticalities and the potential improvement scenarios.FindingsThis paper presents a case study on the implementation of the proposed framework at a warehouse of an Italian 3PL provider to introduce a new storage assignment policy and reduce the travelling time for order picking. Furthermore, the paper exemplifies how the framework contributes to enhance the awareness of managers on warehousing operations and the involvement of the personnel throughout the improvement process.Practical implicationThe proposed framework can be implemented by operations managers of 3PL warehouses who want to pursue general performance improvement projects. With respect to the case study, this framework contributes to identify the storage assignment policy that reduces the travelling for order picking in the observed warehouse of 8 percent in a month but is intended to address to even other areas of improvement in 3PL warehousing environments.Originality/valueInstead of focusing on the proper methods and models that optimize a specific task or performance indicator, it provides a general framework that leads the managers through the decisional process, from the preliminary diagnosis of the system, to its benchmarking, towards the implementation of corrective and improving solutions.

scholarly journals Assessing the Economic Viability of an Animal Byproduct Rendering Plant: Case Study of a Slaughterhouse in Greece

2020 ◽  
Vol 12 (14) ◽  
pp. 5870
Author(s):  
Dimitris Zagklis ◽  
Eva Konstantinidou ◽  
Constantina Zafiri ◽  
Michael Kornaros
Keyword(s):  
Anaerobic Digestion ◽  
Treatment Method ◽  
Management Scenarios ◽  
Analytic Hierarchy ◽  
Technological Efficiency ◽  
Protein Flour ◽  
Final Score ◽  
Processing Techniques ◽  
Hierarchy Process

Continuous human population growth has led to increased livestock production and hence large quantities of animal byproducts. One of the oldest and most efficient animal byproducts processing techniques is rendering, which facilitates the recovery of resources in the form of fat and protein flour. The purpose of this study is to provide data for the feasibility of rendering as a treatment method. The case of a Greek slaughterhouse is presented, regarding its animal byproduct treatment process through rendering and incineration. Three different waste management scenarios are compared, with rendering proving to have a lower operational cost (€51.80/ton) compared to incineration (€74.10/ton), and rendering followed by incineration (€72.13/ton). The rendering process is then compared with other established animal byproduct treatment methods like composting and anaerobic digestion through the analytic hierarchy process, in terms of environmental, economic, and technological efficiency, with rendering (having a final score of 72%) proving once again superior compared to composting (with a score of 54%), and anaerobic digestion (with a score of 55%).

scholarly journals Evaluation of the logistics system development scenarios: Case study of the trading company

Tehnika ◽  
2020 ◽  
Vol 75 (4) ◽  
pp. 343-354
Author(s):  
Snežana Tadić ◽  
Slobodan Zečević ◽  
Mladen Krstić
Keyword(s):  
System Development ◽  
Fuzzy Ahp ◽  
Logistics System ◽  
Business Plans ◽  
Logistics Network ◽  
Trading Company ◽  
Development Scenarios ◽  
Hierarchy Process ◽  
A Company

The paper presents the procedure for selecting a scenario for the development of the logistics system in a company with a developed trading and logistics network, but also with the significant supply problems. In order to solve the existing logistics problems, but also to respond to future requirements and business plans, four logistics system development scenarios are defined. Each scenario has certain characteristics which can be seen as the advantages or disadvantages in the comparative analysis. Since the choice of development scenarios depends on several factors, their ranking in terms of different criteria requires the application of multi-criteria decision-making (MCDM) methods. A hybrid model based on a combination of the fuzzy AHP (Analytical Hierarchy Process) and fuzzy VIKOR (Višekriterijumska Optimizacija i kompromisno Rešenje) methods was used to solve the problem.

scholarly journals A three-system approach that integrates DEA, BSC, and AHP for museum evaluation

2020 ◽  
Vol 43 (2) ◽  
pp. 413-441
Author(s):  
Antonella Basso ◽  
Stefania Funari
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicator ◽  
Evaluation Model ◽  
Data Envelopment ◽  
Analytic Hierarchy ◽  
Second Stage ◽  
Performance Evaluation Model ◽  
Museum Evaluation ◽  
Hierarchy Process

AbstractThis paper proposes to measure the museums performance with a model that combines the Data Envelopment Analysis (DEA) and Balanced Scorecard (BSC) methodologies with a third method, the analytic hierarchy process (AHP), which is often used to support decision making. Starting from the two-stage DEA–BSC model of Basso et al. (Omega Int J Manag Sci 81:67–84, 2018), which integrates DEA and BSC, we explore the advantages to consider also the AHP methodology, with the aim to include the judgement of some museums’ experts on the relative importance of the BSC perspectives in the performance evaluation model. A first approach uses directly the AHP priorities derived from the judgements expressed by the museums’ experts interviewed to determine the weights to aggregate the four BSC performance scores into an overall performance indicator. A second approach uses the judgments of the museums’ experts indirectly to introduce proper restrictions on the output weights of the second-stage DEA model. With this approach, we overcome the problem arising from the dispersion of the preferences within the group of experts, that may heavily affects the first approach. Both approaches proposed in this contribution are applied to the case study of the municipal museums of Venice.

scholarly journals PERFORMANCE MEASUREMENT TOOLS (PMT) FOR GAS ENGINE GENERATOR (GEG) POWER PLANTS: A CASE STUDY AT LEADING MEDIUM ENERGY COMPANY IN INDONESIA

2021 ◽  
Vol 11 ◽  
pp. 235-249
Author(s):  
Dedi Emawan ◽  
Aditya T. Pratama ◽  
Henry Nasution
Keyword(s):  
Power Plant ◽  
Performance Measurement ◽  
Power Plants ◽  
Performance Indicator ◽  
Medium Energy ◽  
Performance Score ◽  
Gas Engine ◽  
Energy Company ◽  
Measurement Tools

Gas Engine Generator (GEG) Power plants as electricity producers need to be maintained using monitoring performance and continuously improvements. Company management of power plant is difficult to make decision for continuous improvement, requires Performance Measurement Tools (PMT) to determine the performance of a GEG power plant. PMT developed using Key Performance Indicator (KPI) that was defined through Forum Group Discussion (FGD) with different field of expertise in company and based on references and the weighting of KPI criterion that was developed by Analytic Hierarchy Process (AHP). This study was a case study at leading medium energy company in Indonesia. PMT is a tool to calculate Performance Score (PS) from the calculation of actual data, contracts and KPI (Power Output/PO, Heat Rate/HR, Operation Ratio/OR, Capacity Factor/CF) weights. If there is a gap in the PS then it can indicate penalty from customer especially PO and HR. Case study was conducted on three power plants that have different capacity and number of engines. The sum of the PS from the KPI will get a Total Performance Score (TPS). The highest TPS value will get a Performance Benchmark (PB) for each power plant.

scholarly journals Bridge Quality Appraisal Methodology: Application in The Strimonas Bridge. Case Study

2018 ◽  
Vol 13 (3) ◽  
Author(s):  
Dimosthenis Kifokeris ◽  
Yiannis Xenidis ◽  
Panagiotis Panetsos ◽  
José António Campos E Matos ◽  
Luķs Braganēa
Keyword(s):  
Performance Indicators ◽  
Performance Indicator ◽  
Quality Appraisal ◽  
Sustainable Building ◽  
Research Findings ◽  
Expert Input ◽  
Current Utilization ◽  
Hierarchy Process

In the current utilization of Performance Indicators for bridge  Quality Control, there is no correlation between observed and benchmarked  Performance Indicator values, and an ambiguity of deliverables due to the diverse nature of Performance Indicators. For the alleviation of those above,  this paper presents a methodology that appraises the quality of bridges. This methodology builds on the adaptation of the Sustainable Building Method and its combination with expert input solicitation methods and the research findings of COST Action TU1406. In addition, it features an adaptation of the Analytical  Hierarchy Process. The methodology is presented regarding its general procedural steps and calculating requirements, and then it is tailored to the case study of Strimonas Bridge in Greece.

scholarly journals ANALISIS KINERJA GUDANG DENGAN PENDEKATAN KEY PERFORMANCE INDICATOR (KPI) DAN ANALITYCAL HIERARCHY PROCESS (AHP)

2019 ◽  
Vol 6 (2) ◽  
Author(s):  
Qurtubi Abdul Jalal ◽  
Wihdah Safitri
Keyword(s):  
Performance Indicator ◽  
Order Picking ◽  
Key Performance Indicator ◽  
Hierarchy Process

Perkembangan industri yang sangat cepat mengharuskan perusahaan mampu mengelola internalnya supaya tidak kalah dari perusahaan kompetitor. Di antara masalah utama dalam pengelolaan internal perusahaan adalah manajemen pergudangan. Tujuan penelitian ini untuk mengevaluasi kinerja dari gudang PT XYZ dan mengetahui faktor apa saja yang paling berpengaruh terhadap kinerja gudang perusahaan, serta mengetahui apakah gudang tersebut menguntungkan atau merugikan perusahaan. PT XYZ adalah perusahaan yang bergerak dalam bidang pengelolaan usaha eksploitasi dan produksi minyak dan gas. Metode yang digunakan untuk mengevaluasi kinerja adalah KPI warehouse, sebuah ukuran berskala dan kuantitatif. Untuk mengetahui variabel mana yang berperan penting dalam peningkatan performansi gudang, menggunakan variabel key performance indicator yaitu receiving, put-away, storage, order picking dan shipping dengan metode AHP. Hasilnya menunjukkan score terendah pada fungsi shipping dengan score KPI sebesar 301. Hal ini disebabkan faktor utilization, yaitu pada saat material kategori A yakni tawas, kaporit, oxygen dan accetylene masing-masing dikirim ke user, pengiriman hanya berkuantitas sehingga area luas pengiriman banyak yang kosong dan mengakibatkan pemborosan pada proses pengiriman.

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