scholarly journals The Function of Interpersonal Communication in Conflict Management Organization

2017 ◽  
Vol 33 ◽  
pp. 00009 ◽  
Author(s):  
Inge Hutagalung
2013 ◽  
Vol 9 (1-2 (11)) ◽  
pp. 140-150
Author(s):  
Gohar Harutyunyan ◽  
Susanna Baldryan

The article examines differences in the expression of interpersonal conflicts and management tactics in such different cultures as American and Armenian. Through a survey, an attempt is also made to consider the role and significance of this phenomenon in the Armenian culture.


2021 ◽  
Vol 8 (11) ◽  
pp. 473-480
Author(s):  
Yongmei HOU ◽  
Yuyan LI

Objective To explore the status of college students' interpersonal conflict management modes and interpersonal distress, and analyze the impact of interpersonal conflict management modes on college students' interpersonal distress. Methods 471 college students in Guangdong Province were randomly selected through Internet recruitment. They were investigated with Interpersonal Comprehensive Diagnostic Scale for College Students (ICDS) and Thomas-Kilmann Conflict Mode Instrument (MODE). Results ⑴ The total score of ICDS was (13.49±3.41); The scores of competition, cooperation, compromise, avoidance and accommodation were (7.83±1.40), (6.06±1.58), (6.59±1.37), (5.18±1.25) and (5.67 ±0.94), respectively. (2) There was a significant correlation between the score of each dimension of MODE and the total score of ICDS and the scores of following three dimensions of conversation, making friends and dealing with people (|r| =.175 to .483, all P <. 01). ⑶ The results of multivariate stepwise linear regression showed that competition, avoidance and accommodation were positively correlated with the total score of ICDS(β= . 483, . 461, . 175, all P <. 01), and cooperation and compromise were negatively correlated with the total score of ICDS (β=-.311, -. 298, P <. 01). Conclusion The interpersonal distress of college students is obvious, and their interpersonal communication ability needs to be improved. The interpersonal conflict management mode may be one of the main influencing factors of college students' interpersonal distress.


2007 ◽  
Vol 2 (1) ◽  
pp. 10
Author(s):  
Mega Wati

Conflicts are inevitable in a work context. Therefore, understanding the causes of conflicts and how to solve them becomes significance for the effictiveness of an organization. Based on a case study at Duta Wacana Christian University (DWCU), this paper focuses on how to solve conflictsby increasing the work flexibility. It will start with a closer look at the theory of intergroup conJlicts and the causes, as well as the interttention technique. Then, moving to the context of an organization, it will describe the sources of conflicts and the common conflict managernent styles in DWCU. Finally, this paper will recommend the most appropriate strategtt in managing intergroup conflicts in DWCU based on the modification of the interttention technique and the embedded concepts of Brown and Harvqt's boundaryles sness and fl exibility and Zand's collateral organization.Keywords : Inter group conflict management, Organization development.


2020 ◽  
Vol 17 (1) ◽  
pp. 27-51 ◽  
Author(s):  
Antonio García-Gómez

AbstractAlthough the use of the mobile application communication technology for interpersonal communication seems to be less physically threatening, building successful relationships has become more complex. Using both quantitative and qualitative analyses of the way(s) British and Spanish university students manage a hostile situation when disputing among each other on WhatsApp, the present study aims to shed light on conflict management by investigating the differentiated topic management strategies the participants in the study deploy. This, in turn, will add new empirical evidence to the expanding field of intercultural pragmatics. Through a detailed analysis of the hostile interactions, the results show a differentiated linguistic process by means of which participants initiate, maintain and escalate conflict talk that also relates to the speaker’s failed attempts to understand and negotiate each other’s intended meaning in interaction.


1981 ◽  
Vol 46 (2) ◽  
pp. 208-213 ◽  
Author(s):  
Deborah R. Klevans ◽  
Helen B. Volz ◽  
Robert M. Friedman

The effects of two short-term interpersonal skills training approaches on the verbal behavior of student speech-language pathologists were evaluated during peer interviews. Students who had participated in an experiential program in which they practiced specific verbal skills used significantly more verbal behaviors though to facilitate a helping relationship than did students whose training had consisted of observing and analyzing these verbal skills in clinical interactions. Comparisons with results of previous research suggest that length of training may be a crucial variable as students appear to need considerable time and practice to master the complex skills necessary for interpersonal effectiveness.


2017 ◽  
Author(s):  
Debidatta Aurobinda Mahapatra
Keyword(s):  

2011 ◽  
Vol 42 (3) ◽  
pp. 225-230 ◽  
Author(s):  
Janet B. Ruscher

Two distinct spatial metaphors for the passage of time can produce disparate judgments about grieving. Under the object-moving metaphor, time seems to move past stationary people, like objects floating past people along a riverbank. Under the people-moving metaphor, time is stationary; people move through time as though they journey on a one-way street, past stationary objects. The people-moving metaphor should encourage the forecast of shorter grieving periods relative to the object-moving metaphor. In the present study, participants either received an object-moving or people-moving prime, then read a brief vignette about a mother whose young son died. Participants made affective forecasts about the mother’s grief intensity and duration, and provided open-ended inferences regarding a return to relative normalcy. Findings support predictions, and are discussed with respect to interpersonal communication and everyday life.


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