scholarly journals The Effect of Organizational Trust and Organizational Citizenship Behavior on Employee Performance

2020 ◽  
Vol 76 ◽  
pp. 01058
Author(s):  
Yohanes Lay ◽  
Sautma Ronni Basana ◽  
Togar Wiliater Soaloon Panjaitan
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Organizational Trust ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Company Performance ◽  
Permanent Employees ◽  
One Year

Trust given by the company to each of the employees can motivate them to contribute to the company development. Employees got to motivate themselves internally to improve their role in the organization for winning the competition. The purpose of this research is to investigate the effect of organizational trust and organizational citizenship behavior towards employee performance in Fave Hotel Rungkut Surabaya, Indonesia. Fave Hotel needs to empower the employee to improve their competitiveness. The surveys were distributed to permanent employees who have been working for at least one year. There were 52 persons who filled the surveys. The surveys used a Likert scale. The data was processed using Partial Least Square software. First, the results indicated that organizational trust affects organizational citizenship behaviors. Second, organizational trust affects company performance. Third, organizational citizenship behavior affects employee performance. Fourth, organizational citizenship as an intervening variable can improve organizational trust for employee performance. Fave Hotel commits to empower their employee through organizational trust and improves employee’s role with organizational citizenship behavior.

scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN DENGAN OCB SEBAGAI VARIABEL MEDIASI

2017 ◽  
pp. 2761
Author(s):  
Devi Shinta Prahesti ◽  
I Gede Riana ◽  
I Made Artha Wibawa
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Mediating Role

The purpose of this study is to analyze and explain the mediating role of organizational citizenship behavior on the relationship of transformational leadership on employee performance of cooperatives in Tabanan. The study population were employees of cooperatives in the district of Tabanan with a sample size is 114 respondents in 25 cooperatives. The sampling technique is done by simple random sampling technique. The research instrument used questionnaire and analysis methods using Partial Least Square (PLS) with software SmartPLS 2.0. The results showed (1) transformational leadership has a positive and significant effect on OCB (2) transformational leadership has a positive and significant effect on employee performance (3) OCB has a positive and significant effect on the performance of employees (4) OCB mediate partially and positive and significant relationship between leadership transformasional and employee performance. The implication of this study indicated that transformational leadership was found as a major factor in improving employee performance.. Suggestions for the results are expand the orientation research in wider scope industry and organization to reach more obtain results.

scholarly journals Organizational Citizenship Behavior while mediating Self-Efficacy, Servant Leadership and Organization Culture on Employee Performance

2021 ◽  
Vol 6 (1) ◽  
pp. 225-231
Author(s):  
Lintang Arum Pratiwi ◽  
Lenny Christina Nawangsari
Keyword(s):  
Servant Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Self Efficacy ◽  
Employee Performance ◽  
Negative Influence ◽  
Organization Culture ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior

This study aims to examine and analyze the effect of Self-efficacy, Servant Leadership, Organization Culture on Employee Performance with Organizational Citizenship Behavior as mediation variables in a more in-depth and comprehensive at Kharisma Potensia Indonesia. This study uses the Partial Least Square (PLS) analysis method with SmartPLS system assistance. And based on the results of studies with through a questionnaire to 52 employees then found the result that Servant Leadership has a positive effect and not significant to the Employee Performance. Organizational Citizenship Behavior has not been proven to mediate Self-Efficacy, Servant Leadership, Organizational Culture on Employee Performance. Self-efficacy has a positive and significant effect on Organizational Citizenship Behavior. Servant Leadership has a negative influence and not significant to Organizational Citizenship Behavior. Organization Culture has a positive and significant effect on Organizational Citizenship Behavior. Self-Efficacy has a positive and significant effect on Employee Performance. Organization Culture has a significant influence on Employee Performance. Organizational Citizenship Behavior has a negative influence and not significant to the Employee Performance in Kharisma Potensia Indonesia.

scholarly journals The Relationship among Spiritual Intelligence, Emotional Intelligence, Organizational Citizenship Behaviour, and Employee Performance

ETIKONOMI ◽  
2019 ◽  
Vol 18 (2) ◽  
pp. 249-258
Author(s):  
Achmad Sani Supriyanto ◽  
Vivin Maharani Ekowati ◽  
Masyhuri Masyhuri
Keyword(s):  
Emotional Intelligence ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Indirect Effect ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Spiritual Intelligence ◽  
Citizenship Behavior ◽  
The Relationship

The effect of Intelligence on employee performance is highly essential, although contradictions related to the current research found. This research aims to analyze the direct and indirect effect of spiritual intelligence and emotional intelligence on employee performance through Organizational Citizenship Behavior (OCB). This research using Partial Least Square (PLS) with 50 respondents as samples. It shows that emotional intelligence has a direct and indirect effect on employee performance. Meanwhile, spiritual intelligence only has a direct effect on employee performance. Emotional intelligence can increase employee performance indirectly through OCB. Management implies that the supervisor is supposed to conduct an assessment on OCB to enhance employee performance continuously.JEL Classification: D23, J24

scholarly journals The Impact Of Leadership To Serve And Organizational Commitments To Employee Performance With Behavior Organizational Citizenship as Mediation Variable

2020 ◽  
Vol 1 (1) ◽  
pp. 028-041
Author(s):  
Eni Istikhomah Sholikhah ◽  
Septi Kurnia Prastiwi
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Impact

The aim of this study was to determine the influence of servant leadership and organizational commitment on employee performance with Organizational Citizenship Behavior (OCB) as a mediating variable (case study of the Center for Social Rehabilitation Prof. Dr. Soeharso Surakarta). The population in this study were employees of civil servants BBRSBD Prof. Dr. Soeharso Surakarta. With a sample used as many as 100 respondent. The technique of taking sample used is saturated sampling, where all populations are sampled entirely. Data collection techniques by distributing questionnaires. Data analysis techniques using Structural Equation Modeling (SEM) with the help of Partial Least Square (PLS) version 3.0. The results of the study show that 1) there is no significant influence of leadership variables that serve organizational citizenship behavior; 2) There is a significant influence of organizational commitment variables on organizational citizenship behavior; 3) There is influence of leadership variables that serve employee performance; 4) There is no influence on organizational commitment variables on employee performance; 5) There is an influence of organizational citizenship behavior variables on employee performance.

scholarly journals ANALYSIS OF THE IMPACT OF LEADERSHIP STYLE AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS AN INTERVENING VARIABLES MODERATED WORK MOTIVATION IN GRIYA MAHARDHIKA GENERAL HOSPITAL YOGYAKARTA

2021 ◽  
Vol 9 (2) ◽  
pp. 128
Author(s):  
Revisan Prisintava Hia ◽  
Gendro Wiyono ◽  
Kusuma Chandra Kirana
Keyword(s):  
Organizational Culture ◽  
Leadership Style ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
The Impact

This research was conducted to analyze the impact of leadership style and organizational culture on employee performance through organizational citizenship behavior as an interverning variable moderated by work motivation. The data collection method used in this research was a census technique using a Likert scale. The instrument test in this study used the IBM SPSS Statistics 26 software with the value of the validity and reliability of the r table sought at a significance of 0.05 with a 2-tailed. Inferential analysis and path analysis in this study used Partial Least Square (PLS) analysis tools, namely variance-based SEM with SmartPLS 3 software. The results showed that hypothesis 1 was accepted, hypothesis 2 was accepted, hypothesis 3 was accepted, hypothesis 4 was rejected, hypothesis 5 was accepted, hypothesis 6 was accepted. Keywords: leadership style, organizational culture, organizational citizenship behavior, employee performance, work motivation

scholarly journals EMPLOYEE PERFORMANCE IN PT BPD KALTIM KALTARA SAMARINDA

2020 ◽  
Vol 4 (01) ◽  
Author(s):  
Nabila Nur Fajrina ◽  
Theresia Militina ◽  
Gusti Noorlitaria Achmad
Keyword(s):  
Data Analysis ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Insignificant Effect

In this study involving PT BPD Kaltim Kaltara Samarinda. In this study, to see the performance of employees used a sample of 162 respondents, based on the results of the questionnaire that has been distributed, it can be seen that the number of respondents to be analyzed was 162 respondents. The data analysis used by the author is the Structural Equation Model (SEM). Hypothesis testing is done by multivariate analysis carried out through the WarpPLS program. Data analysis through partial Least Square (PLS) is done through two stages, namely: First, Assessing the outer model or measurement model. Second, assess the inner model or structural model. The results showed that there was a positive and not significant effect between Openness on employee organizational citizenship behavior, There was a positive and significant effect between Conscientiousness on organizational citizenship behavior of employees, There was a positive and insignificant effect between Extraversion on organizational citizenship behavior of employees, There was an influence a positive and significant relationship between Agreeableness on organizational citizenship behavior of employees, There is a positive and significant influence between Neuroticism on organizational citizenship behavior of employees, There is a positive and insignificant effect between Openness on employee performance, There is a positive and insignificant effect between Conscientiousness on performance employees, There is a positive and significant influence between Extraversion on employee performance, There is a positive and significant effect between Agreeabl eness on employee performance, There is a positive and insignificant influence between Neuroticism on employee performance, There is a positive and not significant effect between organizational citizenship behavior on employee performance of PT BPD Kaltim Kaltara Samarinda Branch.

scholarly journals Organizational Citizenship Behavior, Organizational Climate, and Employee Performance

2020 ◽  
Vol 3 (4) ◽  
Author(s):  
Wahyu S. Prabowo ◽  
Keyword(s):  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Positive Sign ◽  
The Impact

This study investigates the impact of organizational citizenship behavior (OCB) and climate (OC) on employee performance. The population used contains employees working in one of the pharmaceutical companies in Cimahi, West Java, where their sum is 1,533 people. By the Slovin formula with a margin of error of 10%, the sum of samples needed is 94. Furthermore, they are picked up by the simple random sampling method. The structural equation model based on partial least square is utilized to analyze the data because of the sample size. After testing hypotheses and discussing the facts, this research infers that OCB has no effect on employee performance, but OC does with a positive sign.

The Effect of Communication and Employee Engagement on Organizational Citizenship Behavior and Employee Performance in Employees Pt. Pln (Persero) Distribution of Bali

2018 ◽  
Vol 9 (08) ◽  
pp. 21014-21025 ◽  
Author(s):  
I Gusti Agung Maya Prabasari ◽  
Luh Kadek Budi Martini ◽  
Nengah Suardika
Keyword(s):  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Equation Modeling

Communication is the performance and interpretation of messages between communication units that are part of a particular organization. Employee engagement is the degree to which people are known from their work, actively participate in them, and consider their achievements important to self-esteem. Organizational citizenship behavior is an optional behavior that is not part of an employee's formal work obligations, but supports the functioning of the organization effectively. Employee performance is the work quality and quantity achieved by a person in carrying out his function in accordance with the responsibilities given to him. The purpose of this study was to examine and analyze the effect of communication and employee engagement on organizational citizenship behavior and employee performance at PT. PLN (Persero) Distribution of Bali. The sampling technique used was proportional random sampling. The sample in this study were 62 employees. Data analysis method used is SEM (Structural Equation Modeling) analysis based on component or variance, namely PLS (Partial Least Square). The results of the study stated that the communication variable had a positive effect on organizational citizenship behavior, while employee engagement had no effect on organizational citizenship behavior. Communication has a positive and significant effect on employee performance both partially and through mediating organizational citizenship behavior. Employee engagement has a positive and significant effect on employee performance, while employee engagement does not affect employee performance through mediating organizational citizenship behavior. Organizational citizenship behavior has a positive and significant effect on employee performance

scholarly journals The Effect of Intellectual Capital, Work Environment and Work Motivation of Behavior Organizational Citizenship and Employee Performance in PT. Japfa Comfeed Indonesia, Tbk Makassar Branch

2020 ◽  
Vol 3 (2) ◽  
pp. 55-65
Author(s):  
Dwi Ningrum ◽  
Sitti Haerani ◽  
Musran Munizu
Keyword(s):  
Work Environment ◽  
Organizational Citizenship ◽  
Intellectual Capital ◽  
Organizational Citizenship Behavior ◽  
Work Motivation ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Test Reliability ◽  
Citizenship Behavior

This study aims to determine and analyze the effect of intellectual capital, work environment and motivation on organizational citizenship behavior, know and analyze the effect of intellectual capital, work environment and motivation on employee performance, and analyze the effect of organizational citizenship behavior on employee performance. To implement these objectives the data collection techniques are used through observation, questionnaires and documentation, using the Partial Least Square (PLS) analysis method. PLS, descriptive, hypothesis testing, Measurement Model (Outer Model), validity test, reliability test, Structural Model (Inner Model). The results showed that intellectual capital, work environment and motivation significantly influence organizational citizenship behavior. The influence of intellectual capital on employee performance, which in this study empirically, intellectual capital, work environment and work motivation have a positive and significant effect on employee performance, which means that intellectual capital provides a beneficial influence in improving employee performance at PT. Japfa Comfeed Indonesia, Tbk. Makassar branch. The results of the study that organizational citizenship behavior provides a significant influence in improving employee performance at PT. Japfa Comfeed Indonesia, Tbk. Makassar branch.

scholarly journals Competency Analysis, Work Rusteristics, Work Environment, Spiritual Quotient, Organizational Commitment, Organizational Citizenship Behavior and Employee Performance

2021 ◽  
Vol 12 (2) ◽  
pp. 61-85
Author(s):  
Ety Retno Setyowati
Keyword(s):  
Organizational Commitment ◽  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Positive Influence ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Laboratory Installation

This research aims to prove and analyze the influence of competence,work characteristics, work environment, spiritual quotient, onorganizational commitment, organizational citizenship behavior (OCB)and employee performance in the Laboratory Installation of RSUD PatutPatuh Patju West Lombok. This study is a causal explanatory study. Asample of 38 respondents, data analysis with Partial Least Square (PLS).The results showed there was a significant positive influence on:competence to OCB and employee performance; rusteristic work towardsorganizational commitment; work environment to organizationalcommitment; organizational commitment to OCB and employeeperformance; OCB on employee performance. Gained insignificantinfluence on: competence to organizational commitment; rusteristic ofemployment against OCB and employee performance; work environmenttowards OCB and employee performance; Spiritual quotient toorganizational commitment, OCB and employee performance. Theconclusion of the results of the study is that there are seven hypothesesthat can be accepted and there are eight hypotheses that are rejected.

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