scholarly journals Social Innovation, Co-operation, and Competition: Inter-organizational Relations for Social Enterprises in the Delivery of Public Services

2012 ◽  
pp. 139-161 ◽  
Author(s):  
Fergus Lyon
2020 ◽  
Vol 13 (3) ◽  
pp. 235-245
Author(s):  
Linda Lundgaard Andersen

In the Nordic welfare states, social innovation is currently seen as key to improving and renewing services and sustainable products, to changing and empowering people’s lives, to enhancing public services and to encouraging private‐public‐civil collaborations. In this article, I provide insights into the psychosocial fabric of this current development, pointing out how identification, idealisation and shame become descriptive of the psychosocial landscape in social enterprises. Social enterprises invest in creating both social and economic value as well as reinvesting their profits for the good of their enterprise, staff, volunteers and the local community. Through an examination of case studies, I illustrate how managers and staff identify with and idealise their social innovative missions, but find it difficult to fulfil their aspirations in the face of (neoliberal) societal and organisational contexts and conditions.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ernesto Ferreira Vasconcellos ◽  
Bernardo Henrique Leso ◽  
Marcelo Nogueira Cortimiglia

Purpose This paper aims to identify challenges and opportunities for social enterprises (SE) in civil engineering in Brazil. Design/methodology/approach Starting from the transformative social innovation theory and inspired by grounded theory principles, this paper conducts three-stage exploratory research. First, this paper mapped the Brazilian SE civil engineering ecosystem. Next, this paper classified the SE initiatives along with an organizing framework. Finally, this paper conducted 11 interviews with key ecosystem actors and analyzed data through iterative, parallel and interrelated content analysis procedures. Findings The 37 SE found were classified along “Sustainability,” “Housing,” “Transportation” and “Sanitation” pillars, which are aligned with the United Nations’ social development goals. This paper found 50 challenges and opportunities, which were aggregated along seven dimensions. Three elements are particularly relevant as opportunities: opportunities for SE with ecosystem supporters, specialized investors and partnership with major companies; while government and early investment are the most relevant challenges. Research limitations/implications Research findings and conclusions cannot be extended to other sectors and countries. Usual limitations associated with exploratory qualitative research must also be highlighted. Practical implications The government should offer financial and technical support for civil engineering in working in partnership with ecosystem supporters. Academy could use SE content and ecosystem for its students and should offer diverse resources for network creation. Originality/value Focusing on civil engineering SE in Brazil, this study sheds light on a high-impact sector that has not been studied yet.


Author(s):  
MARIO VAZQUEZ MAGUIRRE ◽  
GLORIA CAMACHO RUELAS ◽  
CONSUELO GARCIA DE LA TORRE

ABSTRACT Purpose: To explore innovative enabler mechanisms for women's empowerment in a social enterprise and how they promote local development in a Zapotec indigenous community, the third largest ethnic group in Mexico. Originality/gap/relevance/implications: This paper contributes to the extension of social entrepreneurship literature from a gender perspective, exploring the mechanisms that allow women to succeed in highly marginalized indigenous communities. Key methodological aspects: This paper follows a case study methodology, inductive approach and qualitative methods mainly through 70 in-depth interviews. Summary of key results: Although the male-dominated culture slows down the democratic and political empowerment of women in the community, mechanisms such as job stability, low-interest microcredits and gender-equality policies in the organization have triggered economic empowerment. Key considerations/conclusions: The creation of empowering mechanisms within the social enterprise has allowed the Zapotec community to prosper and increase its general wellbeing. Women have been particularly benefited since the organization has given them the opportunity to work, empowering them to create micro-enterprises and changing the prevailing culture towards a more equalitarian society. Increasing control of their source of income has improved women's willingness to participate in political and managerial decision-making, inspiring more women in the community to work at the organization.


Author(s):  
Chi Maher

The UK government aims to increase the role of social enterprise as a vehicle to deliver public services directly to citizens and local communities. This chapter explores small social enterprises' experience of public service procurement in the UK including the introduction of the Social Value Act 2012. To understand small third sector social enterprises' experiences of gaining access to public services contracts, face-to-face interviews were conducted with 11 chief executive officers (CEOs) using an interview guide. Empirical evidence obtained suggests that some procurement policies and processes are impacting on these organizations' developments, growth, partnership arrangements and value creation.


2019 ◽  
Vol 57 (6) ◽  
pp. 1399-1414 ◽  
Author(s):  
Martine Vézina ◽  
Majdi Ben Selma ◽  
Marie Claire Malo

PurposeThe purpose of this paper is to investigate the organising of social innovation in a large market-based social enterprises from the perspective of dynamic capabilities and social transformation.Design/methodology/approachThis paper analyses the process by which Desjardins Group launched the Desjardins Environment Fund as the first investment fund in North America to integrate environmental screening. It uses longitudinal single case analysis and a theoretical framework based on Teece’s three dynamic capabilities.FindingsResults show that dynamic capabilities can be conceived as stages in the process of social innovation. Sensing refers to the capability to identify a societal demand for social transformation. Seizing capability is about shaping societal demand into a commercial offer. Reconfiguring concerns organisational innovation to integrate actual and new knowledge through innovative routines. Microprocesses of both path dependency and path building are in action at each of the three stages.Practical implicationsThis paper shows that managing dynamic capabilities is central to social innovation in the context of a large social business and provides genuine managerial input via an analysis of the microprocesses at work in the social innovation process.Originality/valueThis paper contributes to the operationalization of Teece’s dynamic capabilities model. In mobilising a framework in the field of management of innovation, it contributes to the understanding of the process of social innovation and develops the organisational mechanism for multiscalarity of social innovation as a condition for social transformation.


2020 ◽  
pp. 61-86
Author(s):  
Maurizio Busacca ◽  
Flaviano Zandonai

The paper analyses the mechanisms of organisational integration in two social enterprises characterised by a strong orientation towards the creation and management of networks with the aim of gaining useful learning in the framework of the emerging debate on production and governance models that characterise platform organisations, in particular in the digital context. In order to do this, it deepens the dimensions of leadership, organisational knowledge and production in two Italian cases: Le Case del Quartiere, a network of social infrastructures in Turin, and TreCuori, a company and territorial welfare agency in Veneto. The two cases are analysed according to the literature of organisational studies which, since the 1980s, has deepened the issue of the progressive narrowing of organisational boundaries and the increase in interdependence between units and organisations variously located with respect to those boundaries. The main evidence that emerged from the case studies are two. The first, in contrast with the rhetoric of disintermediation associated with the sharing economy, identifies the key role of intermediaries who position themselves as third parties with respect to the demand and supply of goods and services in order to facilitate their meeting and, at the same time, foster the mechanisms of entrepreneurial use of knowledge and relationships. The second, with significant theoretical implications, identifies the "platform social enterprise" as an organisational model that introduces strong traits of cooperation in the relational systems that characterise mainstream platform-enterprises. The findings of the investigation offer an original contribution to the convergence between social innovation, collaborative economics and new governance models studies, with a shift from "platform capitalism" to "platform cooperativism" by organizations that use place-based social innovation models and give importance not only to relational and political-cultural factors, but also to co-production, co-working, collaboration and networking. Observed from this perspective, the platform social enterprise becomes a model to be more considered in order to propose a more cooperative, sustainable and democratic development trajectory of platforms.


Author(s):  
Anja Herrmann-Fankhänel

Socially sustainable development can be driven by individuals, entrepreneurs, growing start-ups, and international companies. As social entrepreneurs, people opt for a form of organization that contributes to social improvement through entrepreneurial means. The question is: How do they do it? The resource dependence approach (RDA) assumes that all decisions and activities of a (social) enterprise are based on information about its environment. Therefore, the four key components of the social enterprise (individual, organization, social innovation, market orientation) must be appropriate. In this chapter, therefore, social enterprises are outlined as active participants and shapers of the economy and society. Since an active improvement with regard to socially sustainable development is focused by the social enterprises in Africa, a description of the social enterprise's environment is also given within the framework of topical focuses. The goal is to derive recommendations about action for social enterprises to achieve their goals.


Author(s):  
Taesun Kim

(1) Background: As we enter the experience economy, industrial design has focused on social innovation and has flowed into social design. This fresh design perspective has been employed in citizen-centered-policymaking through empathic approaches that emphasize the necessity of public service design. Focusing on the results of a 2017 citizen design project, this study aims to identify the effectiveness of an empathic approach in improving public services through investigating stakeholders and their interactions of the Dementia Café in Seongju. (2) Methods: Our team conducted observations and interviews with 20 stakeholders to understand the operational environment of the café. Utilizing the information we gathered, we visualized data in a stakeholder map and carried out critical characteristics analysis (CC) to provide practitioners and researchers addressing the project with quick, intuitive understanding. (3) Results: Three themes were drawn from the observations and interviews conducted in the study: the sustainability of operation, locational and perceptional conditions, and management of clientele. The stakeholder map reveals broken interactions between the café’s staff and its associated hospital, and a loss of opportunities to offer customized administrational dementia care through the café. In the CC analysis, service providers’ patterns were vague while service receivers showed three discernable patterns indicating individualized responses to each group that might be effective. (4) Conclusions: The outcomes including difference of perspectives between the stakeholders confirm that adopting empathic approach enables various stakeholders to offer views and share ideas. Hence this approach possibly helps deliver tailored public services in a creative manner by opening and sharing government-ownership with the public. Since the research was accomplished primarily by qualitative approaches, there may still be limits caused by not including benefits of quantitative approaches in such a large-scaled survey, and these are subject to further research.


2019 ◽  
Vol 11 (17) ◽  
pp. 4668 ◽  
Author(s):  
Cavazos-Arroyo ◽  
Puente-Diaz

Social enterprises need to develop processes that create social value to solve social problems. The purpose of this investigation was to examine the effect of marketing capability on social innovation and its effect on social and economic value creation, while controlling for firm size among social enterprises in Mexico. An explanatory and cross-sectional design was used to test the hypotheses: 118 social business managers were interviewed and structural equation modeling was used to test our research hypotheses. The results supported our proposition that marketing capability influenced social innovation, which then had a positive influence on social, though not on economic value creation. An indirect effect from marketing capability to social value was also found. This study validated the relevance of defining and entailing marketing capabilities with social innovation strategies and their effect on the social value of social enterprises. This paper contributes to a better understanding of marketing capability and its effects on social innovation in social enterprises. In addition, it shows social innovation to be a robust predictor of social value, with important implications for social and economic sustainability.


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