Case Study: The IDM Business Performance Awards 2003 gold medal winner, M&G Investments: It pays to tell the whole truth

Working people spend around 54% of their waking hours at a workplace, according to recent statistics. Work-related stress is unavoidable, and it can damage the health of employees and affect business performance. In this paper, we argue that open space inside the workplace environment can have a positive influence on reducing overall stress levels in all the categories of users. To our knowledge, there is a significant lack of research considering specific business districts and the gated complexes called business parks, especially in post-socialist Eastern European cities, where there they are still a novelty. Empirical research in this study is on the single case study of Business Park “Airport city” in Belgrade, Serbia. Its main focus is on the survey conducted with 235 participants based on a questionnaire, which examines the relation between workplace stress and workplace environments. The findings from the questionnaire show that the frequency, duration, and activity of open space usage influence the stress levels of employees in this specific workplace, while it is not visible relating to their age and gender. Additionally, final implications suggest that improved open space, such as well-expected greenery, but also the urban design non-associative to workspace and the socialization and exercise amenities customized for frequent and short work breaks, can facilitate the overall well-being of employees. They are innovative elements in relatively underdeveloped research on stress measures with open space usage characteristics in the specific (gated) workplace setting.

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Performance Management for Growth: A Framework Based on EVA

Journal of Risk and Financial Management ◽

10.3390/jrfm14030102 ◽

2021 ◽

Vol 14 (3) ◽

pp. 102

Author(s):

Mihaela Brindusa Tudose ◽

Valentina Diana Rusu ◽

Silvia Avasilcai

Keyword(s):

Statistical Analysis ◽

Performance Management ◽

Performance Appraisal ◽

Business Performance ◽

Reference Model ◽

Corporate Sustainability ◽

Economic Value ◽

Value Added ◽

Research Perspectives

Some of the constructs in the field of performance management are intuitive or not empirically validated. This study provides a data-driven framework for measuring and improving the performance through synchronized strategies. The ultimate goal was to provide support for increasing business performance. Empirical research materializes in an exploratory case study and a statistical analysis with econometric models. The case study revealed that a company can improve its performance, even in periods of growth, being characterized by consistent investments. The statistical analysis, performed on a restricted sample of companies, confirmed the results that were provided by the case study. The measurement of performance was made by capitalizing on financial and non-financial data precisely to intensify the interest for corporate sustainability. The obtained results, contrary to previous research that showed that economic value added (EVA) is negatively influenced by the increase in invested capital, open up new research perspectives to find out whether, at the industry level, performance appraisal that is based on EVA stimulates the development of a business’s economic capital. The research has a double utility: scientific (by providing an overview of the state of the art in the field of performance management) and practical (by providing a reference model for measuring and monitoring performance).

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How Small Firms in the High Quality Food Sector Can Improve Their Business Performance: The Ligurian Oil Case Study

Business Performance Measurement and Management ◽

10.1007/978-3-642-04800-5_6 ◽

2009 ◽

pp. 89-101

Author(s):

Giorgio Locatelli ◽

Mauro Mancini

Keyword(s):

Business Performance ◽

Small Firms ◽

Food Sector ◽

High Quality ◽

Quality Food

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The Impact of Trust and Opportunistic Behavior of Employees on Business Performance: Case Study in Vietnam

Journal Of Organizational Behavior Research ◽

10.51847/jj7hfzlevz ◽

2021 ◽

Vol 6 (1) ◽

pp. 233-242

Author(s):

Nguyen Hoai Nam ◽

Le Manh Hung ◽

Nguyen Thi Thuy Quynh ◽

Bui Van Dung ◽

Le Dinh Ly

Keyword(s):

Business Performance ◽

Opportunistic Behavior ◽

The Impact

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Proposing an Integrated Islamic Microfinance Model in Alleviating Poverty and Improving the Performance of Microenterprises in Indonesia

Journal of Accounting Research, Organization and Economics ◽

10.24815/jaroe.v2i2.14630 ◽

2019 ◽

Vol 2 (2) ◽

pp. 135-154

Author(s):

Weni Hawariyuni ◽

Salina Hj. Kassim

Keyword(s):

Exploratory Study ◽

Business Performance ◽

Design Methodology ◽

Economic Aspects ◽

High Demand ◽

Muslim Countries ◽

The World ◽

Islamic Microfinance ◽

Major Factors

Objective – This study proposes an integrated Islamic microfinance model in alleviating poverty and improving the performance of microenterprises based on a case study of Indonesia, by focusing specifically on BRI Microbanking. Design/methodology – This study adopts the exploratory study to construct the integrated Islamic microfinance with the purpose to alleviate poverty and enhance the business performance of enterprises. Results – As Islamic microfinance is known widely due to the high demand from Muslim countries. Since, it plays a crucial role effectively in alleviating poverty and developing the business performance on enterprises, particularly on microenterprises. Presently, many scholars attempted to build a successful Islamic microfinance model by using Islamic financing instruments such as mudarabah, musyarakah, and murabahah. This study attempts to build an integrated Islamic microfinance model by using BRI Syariah Micro as a case study. It is expected that this integrated Islamic microfinance model can enrich existing models in terms of social and economic aspects. Originality/Value – This research concentrates on proposing an integrated Islamic microfinance model based on the case study of BRI Syariah Microbanking. There seems to be a gap in the literature on the actual implementation of integrated Islamic microfinance in the world. The study highlights major factors to be emphasized to ensure the effectiveness of proposing an integrated Islamic microfinance model for BRI Syariah micro banking to alleviate poverty and to improve the performance of microenterprises.

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Misfit? The Use of Metrics in Innovation

Journal of Risk and Financial Management ◽

10.3390/jrfm14080388 ◽

2021 ◽

Vol 14 (8) ◽

pp. 388

Author(s):

Ilse Svensson de Jong

Keyword(s):

Performance Indicators ◽

Business Performance ◽

Strategic Change ◽

Key Performance Indicators ◽

Significant Degree ◽

Other Information ◽

Actual Use ◽

Sales Organizations ◽

Organizational Levels

Measuring innovation is a challenging but essential task to improve business performance. To tackle this task, key performance indicators (KPIs) can be used to measure and monitor innovation. The objective of this study is to explore how KPIs, designed for measuring innovation, are used in practice. To achieve this objective, the author draws upon literature on business performance in accounting and innovation, yet moves away from the functional view. Instead, the author focuses explicitly on how organizational members, through their use of KPIs in innovation, make sense of conflicting interpretations and integrate them into their practices. A qualitative in-depth case study was conducted at the innovation department of an organization in the process industry that operates production sites and sales organizations worldwide. In total, 28 interviews and complementary observations were undertaken at several organizational levels (multi-level). The empirical evidence suggests that strategic change, attributed to commoditization, affects the predetermined KPIs in use. Notably, these KPIs in innovation are used, despite their poor fit to innovation subject to commoditization. From a relational perspective, this study indicates that in innovation, KPIs are usually complemented by or supplemented with other information, as stand-alone KPIs exhibit a significant degree of incompleteness. In contrast to conventional studies in innovation and management accounting, this study explores the use of key performance indicators (KPIs) in innovation from an interpretative perspective. This perspective advances our understanding of the actual use of KPIs and uncovers the complexity of accounting and innovation, which involve numerous angles and organizational levels. Practically, the findings of this study will inform managers in innovation about the use of KPIs in innovation and the challenges individual organizational members face when using them. In innovation, KPIs appear to be subjective and used in unintended ways. Thus, understanding how KPIs are used in innovation is a game of reading between the lines, and these KPIs can be regarded as misfits.

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