The emergence of integrated approaches to worker health, safety and wellbeing in Australia

2017 ◽  
Vol 23 (2) ◽  
pp. 154 ◽  
Author(s):  
Nerida Joss ◽  
Eliette Dupré-Husser ◽  
Amanda Cooklin ◽  
Brian Oldenburg
Keyword(s):  
Integrated Approach ◽  
Structured Interviews ◽  
Safety Practices ◽  
Early Adopters ◽  
Health Safety ◽  
Workplace Interventions ◽  
Worker Health ◽  
Multiple Case ◽  
Integrated Approaches

Integrated approaches to worker health, safety and wellbeing have been progressively developed and implemented internationally for over a decade; however, implementation in the Australian context is still in the early stages. Integrated workplace interventions recognise the interaction between health protection and health promotion to create a workplace culture in which health, safety and wellbeing are valued and managed efficiently, together with a view to improve organisational productivity. The present paper describes the progress of integrated approaches in six Victorian workplaces considered early adopters and identifies the drivers for further policy and program development in this area. Using a qualitative exploratory multiple case study design, organisational documents were systematically analysed and semi-structured interviews were conducted in six organisations that met criteria for an integrated approach. Key mechanisms to support this approach were observed, including active leadership, the development of an integrated committee for activities, clear strategies to engage employees and an existing commitment to safety practices. The prioritisation within a workplace to integrate health, safety and wellbeing, and ensure sustainability of these approaches, was detected as a gap for future development.

Value co-creation in the B2B context: a diagnosis of knowledge management based on multiple case studies

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Andrei Bonamigo ◽  
Camila Guimarães Frech ◽  
Ana Carolina Custódio Lopes
Keyword(s):  
Empirical Studies ◽  
Structured Interviews ◽  
Content Type ◽  
Knowledge Based ◽  
Multiple Case ◽  
Multiple Case Studies ◽  
Knowledge Asymmetry ◽  
Business To Business ◽  
Practical Implications

Purpose This study aims to empirically investigate how organizations delivering services in business-to-business relations deal with the boundary paradox and knowledge asymmetry in value co-creation. Design/methodology/approach This study adopted a qualitative multiple case study strategy. Datas were gathered through 13 semi-structured interviews that were then analyzed through the content analysis. Findings The authors identified three mechanisms that organizations use to deal with the boundary paradox and two strategies to handle the knowledge asymmetry. Research limitations/implications First, no opportunities were afforded to involve more participants. Second, owning to confidentiality reasons, not all organizations provided us documents to be analyzed. Practical implications The findings guide managers in balancing the use of contracts and trust in inter-firm collaborations and fostering the learning of customers. Also, insights to protect knowledge based on the paradox of openness in value co-creation. Originality/value This study’s findings address the gap in value co-creation literature concerning the lack of empirical studies.

scholarly journals ELEMENTS OF SOURCING STRATEGIES IN FM SERVICES - A MULTIPLE CASE STUDY

2006 ◽  
Vol 10 (4) ◽  
pp. 249-267 ◽  
Author(s):  
Tomi Ventovuori
Keyword(s):  
Decision Making ◽  
Geographical Area ◽  
Multiple Case Study ◽  
Integrated Approach ◽  
Strategy Development ◽  
Sourcing Strategies ◽  
Sourcing Strategy ◽  
Starting Point ◽  
Multiple Case

The aim of this paper is to identify the different elements of the sourcing strategy decision‐making process and to clarify what are the factors that lead to the selection of a certain sourcing strategy in FM services. The study is based on a literature review and a multiple case study, which was conducted with four organizations representing different types of FM service clients. To find the optimal sourcing strategy and understand the consequences of different sourcing options, five decision categories must be analysed: sourcing interface, organizational decision‐making, the scope of service package, the geographical area of sourcing and relationship type. There are also some other elements that must be taken into account in the process of sourcing strategy development such as different elements of business in general and the prevailing market conditions. It is strongly suggested that companies could apply the presented integrated approach as a starting point for the development of sourcing strategies in FM services. In addition, this study shows that companies should view the development of sourcing strategies as an important phase of the procurement cycle.

Towards a multi-level servitization framework

2018 ◽  
Vol 38 (3) ◽  
pp. 810-827 ◽  
Author(s):  
Sambit Lenka ◽  
Vinit Parida ◽  
David Rönnberg Sjödin ◽  
Joakim Wincent
Keyword(s):  
Design Methodology ◽  
Theoretical Concept ◽  
Manufacturing Firms ◽  
Service Orientation ◽  
Case Study Method ◽  
Structured Interviews ◽  
Content Type ◽  
Multiple Case ◽  
Multi Level

Purpose The dominant-view within servitization literature presupposes a progressive transition from product to service orientation. In reality, however, many manufacturing firms maintain both product and service orientations throughout their servitization journey. Using the theoretical lens of organizational ambivalence, the purpose of this paper is to explore the triggers, manifestation and consequences of these conflicting orientations. Design/methodology/approach A multiple case study method was used to analyze five large manufacturing firms that were engaged in servitization. Semi-structured interviews were conducted with 35 respondents across different functions within these firms. Findings Servitizing firms experience organizational ambivalence during servitization because of co-existing product and service orientations. This paper provides a framework that identifies the triggers of this ambivalence, its multi-level manifestation and its consequences. These provide implications for explaining why firms struggle to implement servitization strategies due to co-existing product and services orientations. Understanding organizational ambivalence, provides opportunity to manage related challenges and can be vital to successful servitization. Originality/value Considering the theoretical concept of ambivalence could advance the understanding of the effects and implications of conflicting orientations during servitization in manufacturing firms.

Succession Planning in Family-Owned Business Evidence From an Emerging Economy

2022 ◽  
pp. 504-528
Author(s):  
Muhammad Arslan
Keyword(s):  
Succession Planning ◽  
Developing Economies ◽  
Sampling Technique ◽  
Structured Interviews ◽  
Study Approach ◽  
Qualitative Research Design ◽  
The Family ◽  
Multiple Case ◽  
Generational Succession

Family-owned businesses (FOBs) play an important role in the economy of a country through the creation of jobs. However, most FOBs lack strategies regarding succession planning in both developed and developing economies. This study explores the strategies that are used by FOBs to prepare future leaders. Drawing on qualitative research design, this study employed a multiple case study approach and selected 13 cases by employing a purposive sampling technique from the FOBs of Pakistan. Semi-structured interviews were conducted with the successors of FOBs. The findings reveal that succession planning is pivotal for the development of business and the successful transition of FOB from one generation to another. Most of the respondents fully understand the importance of succession planning for the sustainability of the business. However, in some cases, socioemotional aspects of generational succession planning require strategies that concurrently focus on successor suitability, the consensus of the family, mode of transition, leadership, and challenges faced by the FOBs.

Exploring the Integration of Indigenous Knowledge Into Public Library Services With an Inclusive Intent Using a Critical Theory Lens

2020 ◽  
pp. 266-285
Author(s):  
Maned Mhlongo
Keyword(s):  
South Africa ◽  
Critical Theory ◽  
Indigenous Knowledge ◽  
Public Libraries ◽  
Public Library ◽  
Library Services ◽  
Structured Interviews ◽  
Regulatory Frameworks ◽  
Multiple Case

Despite legislative and regulatory frameworks that have paved the way for transformation and inclusivity of public libraries in South Africa, there seems to be little or no integration of indigenous knowledge (IK). The exclusion of IK from public library services has potential to counteract efforts towards the provision of inclusive services. This chapter demonstrates how critical theory was used as a lens in a multiple case study that explored the integration of indigenous knowledge (IK) into services of public libraries in South Africa. Looking at the articulation of IK, services that are provided to ensure inclusivity, and issues that impact on IK integration in public libraries, semi-structured interviews were conducted from purposefully selected heads of provincial library services in South Africa. Thematic analysis was used. Using critical theory to frame the analysis, findings indicate understanding of aspects of IK including its oral nature. A paucity of engagement with IK as an aspect of inclusive service provision was noted.

Short-distance corporate relocation: the employee experience

Facilities ◽  
2015 ◽  
Vol 33 (1/2) ◽  
pp. 38-60 ◽  
Author(s):  
Peggie Rothe ◽  
Anna-Liisa Sarasoja ◽  
Christopher Heywood
Keyword(s):  
Short Distance ◽  
Structured Interviews ◽  
Workplace Change ◽  
Content Type ◽  
New Ways Of Working ◽  
Body Of Knowledge ◽  
Multiple Case ◽  
Qualitative Nature ◽  
Employee Experience

Purpose – This paper aims to examine short-distance firm relocations, the most frequent form of relocation, to better understand how employees as individuals experience those relocations. Design/methodology/approach – This study was a multiple-case study with five organisations that had relocated within the same metropolitan area during the previous 18 months. To understand why and how the relocation was carried out, 15 semi-structured interviews were conducted with company representatives who were actively involved in making decisions and executing the relocation of their organisation. Subsequently, to study the employees’ experience and perception of the process, 17 employees who did not have an assigned role in the process were also interviewed. Findings – The findings show that even within the same organization, people experience relocation differently; therefore, the employees should not be treated as one object of change but as several individuals who experience change. Further, it was identified that relocation included both location and workplace change aspects. Research limitations/implications – The study is of qualitative nature and, therefore, the findings should not be generalized to individuals outside of the context of study. Instead, the value lies in the description and the themes developed in the specific context. The findings show that emphasis needs to be put on how the relocation process is managed, and that relocation change management efforts should include both location and workplace changes. Originality/value – This study provides new insight on how individual employees experience the relocation process and augments the previous body of knowledge on employee experiences and satisfaction with various elements in the work environment and/or with new ways of working, and the previous studies on relocation that focus on comparing employees’ experiences of the old office with the new one.

scholarly journals Influência da variável ambiental no processo de escolha dos fornecedores: Um Estudo em Agroindústrias da Microrregião de Assis-SP

2016 ◽  
Vol 2 (2) ◽  
pp. 77-100
Author(s):  
Edenis Cesar Oliveira
Keyword(s):  
Supply Chain ◽  
Organizational Context ◽  
Environmental Variable ◽  
Global Market ◽  
Structured Interviews ◽  
Trading Partners ◽  
Multiple Case ◽  
Weak Influence ◽  
Selection Of

The global market characterized by competition, has demanded of new placements organizations, particularly as to how implement and develop relations with its trading partners. The Supply Chain Management emerges as a tool that provides organizations with the most effective management of the consequences of these relations. The incorporation of environmental issues in the organizational context reflected directly across chain. Organizations began to consider sustainability as a major factor in relations with its stakeholders, justifying the emergence of Sustainable Management of Supply Chain. The study aims to analyze the influence of environmental variable introduced in decisions and selection of suppliers of sugarcane agro-industries located in the micro-region of Assis-SP. Was held from Multiple Case Study in six agribusinesses, collecting data through semi-structured interviews, applied to sixteen actors directly involved with the subject matter, in addition to document analysis to support the interviews. For data analysis, applied to content analysis with the help of ATLAS.ti software. The results showed that, of the six surveyed companies, in agribusiness AGR2, FOR1 and for2 the environmental variable has a weak influence in the selection of its suppliers; in AGR1 the influence is average and only in AGR3 and AGR4 agribusinesses environmental variable has a strong influence.

scholarly journals DRIVERS OF SERVICE INNOVATION: PROPOSAL OF A THEORETICAL MODEL

2020 ◽  
Vol 21 (3) ◽  
Author(s):  
RICARDO M. LEO ◽  
JORGE TELLO-GAMARRA
Keyword(s):  
Theoretical Model ◽  
Design Methodology ◽  
Service Innovation ◽  
Structured Interviews ◽  
Hospital Managers ◽  
Strategic Innovation ◽  
Technological Trajectory ◽  
Multiple Case ◽  
Culture Strategies

ABSTRACT Objective: To propose a theoretical model based on nine drivers of service innovation (organizational culture, strategies, research and development, employees, technological trajectory, institutional trajectory, competitors, consumers, and suppliers) in order to comprehend the phenomenon. Originality/value: Given its recent empowerment and the manufacturing focus it has initially received, service innovation still lacks models that seek to comprehend the phenomenon within an encompassing and particular framework. The originality of this study arises from this issue. Design/methodology/approach: The method consists of a multiple case study. We used semi-structured interviews with strategic hospital managers and documental research with an analysis of accounting balances, organograms, and other documents. We addressed the cases from a systemic perspective in order to permit comparison within the same structure. Results: The model permitted us to recognize that the analyzed hospitals were having difficulty innovating, as shown by some characteristics found through the drivers that were proposed by this study. More specifically, the hospitals follow a unidimensional and outdated concept of innovation; that is, they consider innovation in services to be the adoption of technologies from the industry, as shown by Barras (1986). There are also no strategic innovation programs.

scholarly journals Perception of Brazilian Companies on the Potential and Concrete Benefits Resulting from the FSC Certification

Forests ◽  
2021 ◽  
Vol 12 (12) ◽  
pp. 1622
Author(s):  
Camila Fagundes ◽  
Dusan Schreiber ◽  
Moema Pereira Nunes ◽  
Maria Eduarda Fernandes
Keyword(s):  
Participant Observation ◽  
Multiple Case Study ◽  
Economic Benefits ◽  
Forest Stewardship Council ◽  
Structured Interviews ◽  
Forest Reserves ◽  
The Social ◽  
Multiple Case ◽  
Forest Stewardship

Concern with the adequate use of natural resources has increased the relevance of products certifications in the wood supply chain, especially in companies established in Brazil, the cradle of one of the largest forest reserves. This study investigates the perception of companies on the potential and concrete benefits resulting from the Forest Stewardship Council (FSC) certification. To achieve this, a multiple case study was carried out with data triangulation through semi-structured interviews, documentary research and non-participant observation. Four FSC certified industries established in Brazil were analyzed. The results showed that of the four companies participating in the study, only one did not achieve the desired economic benefits, whereas all organizations accomplished the advantages of the other areas of sustainability, both the social and environmental.

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