Understanding context in computer-mediated communication

2021 ◽  
Author(s):  
Jennifer Yameng Liang

Abstract With unprecedented transformations taking place in the landscape of what to say and how we mean, interactions in the digital age take on various new forms of doing and being. To make sense of “what it is that is going on” requires an understanding of the context wherein the computer-mediated communications take place. Focusing on a burgeoning online video commenting discourse in mainland China called Danmaku (a media feature that projects viewer comments in the form of “bullet chains” overlaid on the video), the present study applies the schematic construct of context of situation and its paradigmatic representations developed in Systemic Functional Linguistics to a functionally-driven discussion of Danmaku context. Drawing on a corpus of comments from 18 well-received videos on Bilibili.com (a major Danmaku site in mainland China), the study provides a fine-grained analysis that highlights emergent technological and semiotic variables in the Danmaku Mode, such as anonymity, invisibility, dynamicity, and pseudo-synchronicity. It then discusses how these variables mediate the properties of Field and Tenor and further impinge upon the experiential and interpersonal meanings made in Danmaku communication. The analysis has also highlighted the carnivalesque nature of Danmaku which makes it an increasingly popular social media platform in mainland China.

2018 ◽  
Vol 9 (3) ◽  
pp. 233-241
Author(s):  
Chinedu Eugenia Anumudu ◽  
Mal-Imran Yasin ◽  
Ahmad Ghazali Akmar ◽  
Muhammad Pauzi Latif

Abstract The review paper intensively explored immediacy factors influencing communication satisfaction through asynchronous computer mediated communication mediums. Immediacy is one of the constructs of social presence theory deemed capable of compelling communication satisfaction on asynchronous computer mediated communications. It has been established in numerous related studies conducted on asynchronous virtual mediated channels. However, little or no consideration seemed to have been given to exploring these immediacy factors towards ascertaining communication satisfaction via email, as one of the asynchronous mediated communications. The need to study this via email is essential, especially towards making it more efficient since it still remained the third means of communication predominantly used for dispatching corporate issues. In this review, prompt feedback, approachability and similarity personality were the dimensions of immediacy explored in relations to the effectiveness towards attaining communication satisfaction on asynchronous virtual communications. The findings showed that these dimensions examined were capable of inspiring immediacy towards achieving communication on asynchronous computer mediated channels. Therefore, it is expected that these may equally motivate communication satisfaction via email as one of asynchronous virtual mediums. It also showed that most of the studies so far conducted were dominated by qualitative and mixed-method approaches. Few quantitative studies encountered in the review appeared lacking the capacity of generalizing the outcomes due to respondents’ poor turnout rate and inadequate sample sizes issues. Thus, empirical quantitative studies are still needed via email mode of interaction in order to resolve these issues and for revalidating the outcomes of the review.


Author(s):  
Michael G. Hughes ◽  
Jennifer A. Griffith ◽  
Cristina Byrne ◽  
Darin S. Nei ◽  
Lauren Harkrider Beechly ◽  
...  

Methods of individual communication continue to expand through online media. Given the dynamic nature of online communications, traditional methods for studying communications may not suffice. A hybridized content analytic approach that combines qualitative and quantitative methods offers a unique methodological tool to researchers who seek to better understand computer-mediated communications and the psychological characteristics of those who communicate online by evaluating qualitative information using quantitative methods. This means of measurement allows researchers to statistically evaluate whether investigated phenomena are occurring in combination with the richness that qualitative assessment provides. As with any approach to computer-mediated communication, various ethical considerations must be borne in mind, and, thus, are discussed in concert with this hybridized approach to content analysis.


Author(s):  
J.D. Wallace

This chapter asks “what is meant by computer-mediated communication research?” Numerous databases were examined concerning business, education, psychology, sociology, and social sciences from 1966 through 2005. A survey of the literature produced close to two thousand scholarly journal articles and bibliometric techniques were used to establish core areas. Specifically, journals, authors and concepts were identified. Then, more prevalent features within the dataset were targeted and a fine grained analysis was conducted on research affiliated terms and concepts clustering around those terms. What was found was an area of scholarly communication, heavily popularized in education related journals. Likewise topics under investigation tended to be education and internet affiliated. The distribution of first authors was overwhelming populated by one time authorship. The most prominent research methodology emerging was case studies. Other specific research methodologies tended to be textually related such as content and discourse analysis. This study was significant for two reasons. First, it documented CMC’s literature historical emergence through a longitudinal analysis. Second, it identified descriptive boundaries concerning authors, journals, and concepts that were prevalent in the literature.


2018 ◽  
Vol 8 (3) ◽  
pp. 27
Author(s):  
Iman Mohamed Mahfouz

The language of Computer-mediated Communication (CMC) is known to deviate from standard language in many ways dictated by the characteristics of the medium in order to achieve brevity, speed as well as innovation. Together with the intrinsic features of CMC in general, the character limitation imposed by the popular social media platform, Twitter has triggered the use of a number of linguistic devices including shortening strategies in addition to unconventional spelling and grammar. Using two parallel corpora of English tweets written by Egyptians and non-Egyptians on a similar hashtag, the study attempts to compare the shortening strategies used in both datasets. A taxonomy for orthographic and morphological shortening strategies was adapted from Thurlow and Brown (2003) and Denby (2010) with particular focus on message length, punctuation, clipping, abbreviations, contractions, alphanumeric homophones and accent stylization. Given the scarcity of linguistic studies conducted on Egyptian tweets despite the vast amount of data they offer, the study compares the findings about tweets written by Egyptians in English as a foreign language to previous studies. The findings suggest that Egyptians tend to omit punctuation more frequently, whereas non-Egyptians favor abbreviations, contractions and clipped forms. The results also indicate that Twitter may be shifting towards longer messages while at the same time increasingly employing more shortening strategies. The study also reveals that character limitation is not the only factor shaping language use on Twitter since not all linguistic choices are governed by brevity of communication.


2018 ◽  
Vol 26 (2) ◽  
pp. 41
Author(s):  
Milagros Torrado-Cespón

<p>This article seeks to explore what influences the production of accurate online written texts in English by speakers of Spanish. In order to do so, the cases where the pronoun “I” is not capitalized have been examined in detail to determine whether we are facing an error due to a lack of proficiency or whether the use of ICT is to blame. After going through the cases of “i” and observing the other mistakes made in the texts where they appear, ICT together with lack of proofreading, and interlanguage seem to be the possible answers. Although we can establish the use of technology and, therefore, Computer-Mediated Communication (CMC) as the cause of most cases in analogy with what happens with native speakers, further investigation is needed and new research with similar control groups where explicit corrective feedback is given could give us more clues about the behaviour of the participants.</p>


2018 ◽  
Vol 3 (2) ◽  
pp. 151-178 ◽  
Author(s):  
Emi Okano ◽  
Lucien Brown

This study analyses a public apology made in 2016 by Becky, an Anglo-Japanese tarento ‘celebrity’, for her romantic involvement with a married man, musician Enon Kawatani. Adopting an integrative pragmatics perspective, we analyse the pragmatic acts Becky used to perform her apology, including culture-specific nonverbal behaviours indexing deference. We then look at how the apology was dynamically evaluated in naturally occurring discourse in Japanese and British computer-mediated communication (CMC). The analysis shows that culture-specific moral orders rendered Becky’s apology necessary in the Japanese context, but that these norms were not shared by the British audience. The Japanese and British CMC participants utilised national identity as resources for negotiating their contrasting moral orders. We show how CMC participants assign significance to the (im)politeness-related behaviour to which they were exposed and how they performed (im)politeness through threatening national identities.


SAGE Open ◽  
2021 ◽  
Vol 11 (3) ◽  
pp. 215824402110368
Author(s):  
Yike Yang

Prior research on disagreement has mainly focused on its negative impact, suggesting that disagreement should be avoided in communication. Consequently, disagreement is rarely studied in computer-mediated communication, particularly in the Chinese context. Adopting the interactional approach, this project pioneers the investigation of disagreement strategies on online forums in Hong Kong and mainland China, in hopes of providing insights into a better understanding of disagreement in the Chinese online context and shedding light on politeness theory in intercultural communication among Chinese people. Two threads on a similar topic were selected, from which 400 comments were collected and annotated for further analysis. Our results showed that, instead of being a face-threatening act, disagreement maintained and enhanced the interlocutors’ face and advanced the communication of information within each thread. Moreover, although the distribution of the five disagreement strategies was similar in the two sites, there were notably more disagreement tokens and negative comments on the Hong Kong forum. The observed divergence has been attributed to the different degrees of collectivism–individualism in the two regions, the internet censorship in mainland China and the nature of the two forums selected, which remain to be confirmed in future studies.


2020 ◽  
Vol 23 (1) ◽  
pp. 192-210
Author(s):  
Meredith McGregor

This article reports on part of a mixed-methods study framed by sociocultural theory and aimed at assessing the impact of an intervention to promote metalinguistic awareness in language study abroad sojourners. Participants utilized a social media platform as a space to develop personalized e-portfolios for the purpose of in-depth metalinguistic reflection, paired with entirely computer-mediated researcher-participant mentoring. As such, this study addresses the importance of intervention in second language learning in study abroad, while also adding to the research available on its intersections within a 24/7 digitally connected world. Analysis of the data suggests that carrying out reflective practices and engaging with a mentor, even at distance, may be contributory in enhancing Spanish language proficiency. Further, this provides evidence that interventionist approaches to study abroad can be made accessible and meaningful even in the absence of significant resources, and without implementing prohibitively onerous tasks for either a student or practitioner.


2009 ◽  
pp. 1547-1568
Author(s):  
J. Michael Blocher

Advancements in information technology have transformed much in all aspects of today’s society. In particular, synchronous and asynchronous electronic communication systems support countless interactions every day. However, these communication systems have specific limitations that can cause miscommunications as well. Because of that, computer-mediated communications (CMC) has been a robust research agenda in many disciplines. This is especially true of education, where online learning has become common place in all but a few universities, thus requiring learners to interact via CMC within virtual learning environments. This chapter will use educational CMC research as a lens to promote and support an understanding of how to better utilize and facilitate electronic communication, regardless of the field or endeavor.


2009 ◽  
pp. 299-315 ◽  
Author(s):  
J. D. Wallace

This chapter asks “What is meant by computermediated communication research?” Numerous databases were examined concerning business, education, psychology, sociology, and social sciences from 1966 through 2005. A survey of the literature produced close to two thousand scholarly journal articles, and bibliometric techniques were used to establish core areas. Specifically, journals, authors, and concepts were identified. Then, more prevalent features within the dataset were targeted, and a fine-grained analysis was conducted on research-affiliated terms and concepts clustering around those terms. What was found was an area of scholarly communication, heavily popularized in education-related journals. Likewise, topics under investigation tended to be education and Internet affiliated. The distribution of first authors was overwhelming populated by one time authorship. The most prominent research methodology emerging was case studies. Other specific research methodologies tended to be textually related, such as content and discourse analysis. This study was significant for two reasons. First, it documented CMC’s literature historical emergence through a longitudinal analysis. Second, it identified descriptive boundaries concerning authors, journals, and concepts that were prevalent in the literature.


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