Investigating the role of business processes and knowledge management systems on performance: A multi-case study approach

2013 ◽  
Vol 51 (18) ◽  
pp. 5565-5575 ◽  
Author(s):  
Qing Cao ◽  
Mark A. Thompson ◽  
Jason Triche
Author(s):  
Lisa J. Burnell ◽  
John W. Priest ◽  
John R. Durrett

An effective knowledge-based organization is one that correctly captures, shares, applies and maintains its knowledge resources to achieve its goals. Knowledge Management Systems (KMS) enable such resources and business processes to be automated and are especially important for environments with dynamic and complex domains. This chapter discusses the appropriate tools, methods, architectural issues and development processes for KMS, including the application of Organizational Theory, knowledge-representation methods and agent architectures. Details for systems development of KMS are provided and illustrated with a case study from the domain of university advising.


2011 ◽  
pp. 571-592
Author(s):  
Lisa J. Burnell ◽  
John W. Priest ◽  
John R. Durrett

An effective knowledge-based organization is one that correctly captures, shares, applies and maintains its knowledge resources to achieve its goals. Knowledge Management Systems (KMS) enable such resources and business processes to be automated and are especially important for environments with dynamic and complex domains. This chapter discusses the appropriate tools, methods, architectural issues and development processes for KMS, including the application of Organizational Theory, knowledge-representation methods and agent architectures. Details for systems development of KMS are provided and illustrated with a case study from the domain of university advising.


Author(s):  
Satyendra C. Pandey

Literature on KM has greatly emphasized the role of IT as a decisive element in the success of KM while other capabilities are ignored or are not taken into account together. How these capabilities work together to support KM is a subject under-explored in the literature. The present study makes an attempt to bridge this gap and tries to answer the following research questions: (a) how organizational capabilities manifest themselves in the knowledge management processes; (b) how do the capabilities support the KM initiatives; and (c) how similar knowledge management systems can lead to different KM success patterns with difference in capabilities. Paper makes use of qualitative case study research design to explore the above questions in two mid-sized Indian IT Companies. Findings of the study show that companies operating in the same industry and having similar knowledge management systems can exhibit different level of success and acceptance based on their organizational capabilities.


2021 ◽  
Vol 6 (3) ◽  
pp. 25-44
Author(s):  
Siti Nur'Aini

This study investigates how university students engage with their learning affordances in a contested environment due to the Coronavirus pandemic. This qualitative research employed a case study approach involving 136 participants. Data analysis was conducted using qualitative analysis as a circular process to describe, classify, and perceive the phenomenon and how the learning, affordances, and society were interconnected. The main framework of the research was the theory of affordance and how it was available for university students in their learning environment that changed due to the COVID-19 pandemic. Data were collected in the first semester of 2020 through an online survey on Google form. The findings indicate the importance of the social environment to provide affordance for the students to adjust with them. Four kinds of affordances emerged from the study; internet affordance, assignment affordance, domestic affordance, and distance learning affordance. The role of the social environment is definitive in changing how students manage their affordances.


2020 ◽  
Vol 8 (1) ◽  
pp. 7
Author(s):  
Auliyaaurohmah Auliyaaurohmah ◽  
Khoirul Umam

The effort to preserve the beauty of the environment is an obligation for every social creature that lives on this earth. These efforts are carried out and planned so that every human being has a caring attitude and responsibility with the surrounding environment. In educational institutions the role of a teacher cannot be separated in the educational process. To realize students as quality resources cannot be separated from the environment. This article intends to explain about environmental education in Madrasah Aliyah Negeri 7 Jombang. With a qualitative case study approach, this research was carried out through observation, interviews and documentation. The results of the discussion from the research show that, in the implementation of their roles and participation in forming and increasing environmental awareness by teachers, students are well implemented. Most of them have a caring attitude to their environment, which is proven by their daily habits, which is to dispose of waste according to the space provided. It's just that for minorities who are still indifferent to the environment, support and encouragement from teachers need to be increased so that all madrasa residents, especially students, have positive behavior, be aware and care about the surrounding environmen


2021 ◽  
Vol 1 (1) ◽  
pp. 61-73
Author(s):  
Alin Ulpiyati ◽  
Elan Elan ◽  
Sima Mulyadi

Parental participation is very basic in the development of a child's character, one of which is intelligence. Intrapersonal intelligence is very important for children, if someone has a high level of intelligence, he will be able to control his emotions so that the actions taken are based on the correct knowledge. Therefore, in developing this intrapersonal intelligence, a stimulus from parents is needed. The purpose behind this research is to describe the role of parents in developing intrapersonal intelligence of children aged 5-6 years. The researcher uses a case study approach approach, the type of instrumental case study approach. The selection of research subjects was carried out by purposive sampling, which consisted of two families. This information collection method is carried out using interviews, observation, and documentation. This study uses data analysis techniques created by Miles and Huberman. The results showed that parents play a role in providing support, parents play a role in providing guidance, parents play a role in uniting children's activities, parents play a role in providing understanding for children, parents teach children in emotions, parents play a role in habituation to children.


2021 ◽  
Vol 8 (2) ◽  
pp. 138
Author(s):  
Mayarni Mayarni ◽  
Mimin Sundari ◽  
Resa Vio Vani

This study aims to determine the management of Lake Napangga tourism objects in Kepenghuluan Tanjung Medan, Rokan Hilir Regency, which contributes to the economy of the surrounding community. Lake Napangga is one of the lakes located in the Rokan Hilir area which has promising tourism potential if managed properly. Therefore, the role of BUMDes as the manager of Lake Napangga should be able to become a spirit in developing this lake tourism object to empower the economy of the village community, but the management of this tourist attraction is not only influenced by the seasonal agenda but also the Coronavirus Disease pandemic that emerged in 2020 This study choosing the type of qualitative research with a case study approach, where data collection is done by observation and interviews. After the data and information are obtained, it will be analyzed in depth with triangulation techniques. The results of this study found that the management of Lake Napangga tourism objects has not run optimally by the BUMDes in this case due to the inconsistency in the number of tourists visiting Lake Napangga, the inconsistent seasonal agenda, the lack of promotional activities and the COVID-19 Pandemic that appeared regularly. Suddenly disrupting the sources of income for people who depend on this Lake Napangga tourist attraction. This reality is what makes community economic empowerment in order to increase income still not running optimally. And aspects of sustainability in this case are needed to develop the tourism potential of Lake Napangga in the face of unforeseen conditions, in this case COVID-19 becomes an example of problems that must be faced in order to run the economy of the community and maximize the management of potential tourist attractions.


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