The Impact of Big Deal Breaks on Library Consortia: An Exploratory Case Study

2020 ◽  
Vol 79 (1-2) ◽  
pp. 153-162
Author(s):  
Anne C. Osterman ◽  
Sophie Rondeau ◽  
Jessica Bowdoin ◽  
Genya M. O’Gara ◽  
James Pape
Keyword(s):  
Exploratory Case Study ◽  
Library Consortia ◽  
The Impact

scholarly journals IDENTIFIKASI PENYEBAB TIDAK OPTIMALNYA PENANGANAN PEMBIAYAAN BERMASALAH DI KSPS BMT ABC CABANG PEMBANTU KLM-SURABAYA

2020 ◽  
Vol 6 (5) ◽  
pp. 913
Author(s):  
Martha Dyah Puspita ◽  
Dian Filianti
Keyword(s):  
Financial Services ◽  
Qualitative Method ◽  
Financial Institution ◽  
Study Strategy ◽  
Exploratory Case Study ◽  
Standard Operating ◽  
Two Factors ◽  
Research Interview ◽  
The Impact

Sharia Financial Services Cooperative (KJKS) is a form of cooperative whose business activities are engaged in financing, investment, and deposits in accordance sharia principles. in relation to financial services in the form of such financing, in this case the Sharia Financial Services Cooperative (KJKS) will be faced with several risks, among others, is the risk of default on financing channeled and the existence of fraud action (fraud) committedby the management of the financial institution. The object of this research is KSPS BMT ABC Branch KLM-Surabaya.on the object of the study found that the total gross NPF until December 2016 reached 81.84%, in addition to the impact of high levels of Gross NPF is a loss to be borne until December 2016 amounted to Rp 354.715.664. Based on the results of pre-research interview with Mr. Muhammad stated that the cause of the loss due to there are two factors namely the existence of fraud (misconduct) in the form of misuse of funds by former employees and handling financing problems that can be optimally 30% of total troubled financing. The purpose of this study is to determine the cause of the non-optimal handling of troubled financing. Things that need to be reviewed in the process of handling pembiyaan problem is based on the phenomenon that occurs in the object of research. This research uses qualitative method with exploratory case study strategy. The results of research conducted by the researchers found that KSPS BMT ABC Branch KLM-Surabaya Assistant has a concept of mixing handling of non-performing financing based on standard operating procedures with the handling of troubled financing based on kinship.Keywords: Troubled Financing, Troubled Financing Handling, Fraud

The Impact of the Coronavirus (COVID-19) Pandemic on Airport Operations

2021 ◽  
pp. 558-582
Author(s):  
Güzide Karakuş ◽  
Fatma Selin Sak ◽  
Ahu Altınel
Keyword(s):  
Adverse Effects ◽  
Future Planning ◽  
Airport Operations ◽  
Exploratory Case Study ◽  
The World ◽  
The Impact

The coronavirus (COVID-19) pandemic, which started in China as of December 2019, has spread all over the world and caused different adverse effects in each country. The coronavirus has affected millions of people around the world and caused thousands of deaths. The pandemic, which causes us to question our knowledge to be true and is a new factor that should be seen as a risk in future planning, has brought new regulations in all vital activities. The fact that airline transportation is one of the sectors most affected by coronavirus determined the scope of the study. Within the scope of the study, exploratory case study was preferred and how airport operations were affected by the COVID-19 pandemic was illustrated.

The Impact of E-Commerce Customer Relationship Management in Business-to-Consumer E-Commerce

2011 ◽  
pp. 2099-2111
Author(s):  
Pauline Ratnasingam
Keyword(s):  
Customer Relationship Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Future Research ◽  
Integrated Framework ◽  
Exploratory Case Study ◽  
Business To Consumer ◽  
The Impact ◽  
Practical Implications

The growth of business-to-consumer (B2C) ecommerce has gained a lot of attention among SMEs. Most B2C firms are turning their attention on how to retain new customers and are left in a situation to compete with larger firms. This paper aims to examine the impact of E-Commerce Customer Relationship Management (ECCRM) in a small business firm that engages in B2C ecommerce. Drawing upon the theories of customer relationship management, e-commerce, trust and loyalty, we develop an integrated framework of ECCRM model to illustrate the impact of the hard and soft factors that reflect the level of transactional and relational components of communication thereby impacting the customers shopping time lifecycle experiences. We develop a number of hypotheses to facilitate testing of the framework via an exploratory case study. We then discuss the findings of the integrated framework leading to theoretical and practical implications of this study and directions for future research.

Reimagining the Role of School Management Teams in Curriculum Delivery in the COVID-19 Pandemic

2021 ◽  
pp. 179-200
Author(s):  
Joseph Frank Mensah ◽  
Sakyiwaa Boateng ◽  
Alex Boateng
Keyword(s):  
Transformational Leadership ◽  
School Management ◽  
Curriculum Management ◽  
Exploratory Case Study ◽  
Weak Student ◽  
Curriculum Delivery ◽  
Perceptions And Expectations ◽  
The Impact

This chapter explored the role of SMT in curriculum delivery in the midst of the pandemic, the impact of the pandemic on curriculum delivery, and support systems most useful during the coronavirus outbreak. The objectives were examined under the lens of the transformational leadership theory. The study was positioned in the interpretivist paradigm and informed by an exploratory case study design. Fifteen SMT members from six schools were conveniently sampled and interviewed to understand their experiences, perceptions, and expectations of curriculum delivery during the pandemic. The findings largely showed good practices in curriculum management during the pandemic, knowledge of curriculum delivery roles, and expanded support structures. On the other hand, challenges, such as increased absenteeism and weak student accountability resulting from recurring community transmissions, were noted. This chapter, therefore, calls for enhancing the role of SMTs in schools to make them better prepared for and responsive to interconnected global challenges such as this pandemic.

The Impact of E-Commerce Customer Relationship Management in Business-to-Consumer E-Commerce

2010 ◽  
pp. 1543-1559
Author(s):  
Pauline Ratnasingam
Keyword(s):  
Customer Relationship Management ◽  
Relationship Management ◽  
Customer Relationship ◽  
Future Research ◽  
Integrated Framework ◽  
Exploratory Case Study ◽  
Business To Consumer ◽  
The Impact ◽  
Practical Implications

The growth of business-to-consumer (B2C) e-commerce has gained a lot of attention among SMEs. Most B2C firms are turning their attention on how to retain new customers and are left in a situation to compete with larger firms. This paper aims to examine the impact of E-Commerce Customer Relationship Management (ECCRM) in a small business firm that engages in B2C e-commerce. Drawing upon the theories of customer relationship management, e-commerce, trust and loyalty, we develop an integrated framework of ECCRM model to illustrate the impact of the hard and soft factors that reflect the level of transactional and relational components of communication thereby impacting the customers shopping time lifecycle experiences. We develop a number of hypotheses to facilitate testing of the framework via an exploratory case study. We then discuss the findings of the integrated framework leading to theoretical and practical implications of this study and directions for future research.

An Expanded Framework for Facilitating Learner Autonomy and Enhancing Intrinsic Motivation Through Specifically-Designed Online Tasks

2020 ◽  
pp. 121-148
Author(s):  
Kasim Koruyan
Keyword(s):  
Intrinsic Motivation ◽  
Thematic Analysis ◽  
Learner Autonomy ◽  
Task Design ◽  
Study Approach ◽  
Exploratory Case Study ◽  
Mixed Method Design ◽  
Research Gap ◽  
The Impact

This chapter addresses the research gap in providing an extended framework for facilitating learner autonomy and enhancing intrinsic motivation through specifically-designed online tasks to enhance the development of reading skills in higher education. The approach to designing the reading tasks was informed by the comprehensive expansion of Chapelle's model explicitly to provide a theoretical framework for task design to assess the impact of the iPad-enhanced task design on the development of learner autonomy and motivation. Data collection and processing followed an exploratory case study approach applying mixed-method design. The differences in median scores for pre- and post-data were statistically tested using a Mann-Whitney U test. Thematic analysis was used to identify, analyze, and report themes in qualitative data collected for this study. Analysis of the results suggests that changing the culture of instruction and preparing university students for the realities of the digital age seem to be both positive and necessary.

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