Empowering Teacher Teams to Implement the Integrated Quality Management Systems in South African Secondary Schools

In the last decade, scholars showed an interest in alluding to compliance as a necessity to support small business performance in the last decades. Over the years, organisations have been frequently criticised for failing to comply with the quality standards such as the South African National Standards (SANS) 9001/ISO 9001 require effective implementation of Quality Management Systems and SANS 342, which provides specifications for diesel fuel products. Quality standards matrix adopted by the South African Bureau of Standards (SABS) is frequently used as a set of detailed specifications, requirements, various guidelines and characteristics to assure that the product, service or process is fit for purpose. Even though public and semi-autonomous institutions understand the value of subscribing and complying with quality standards, there is still a gap in the literature regarding the enforcement and compliance of quality standards in small business practices. There is a relationship between the adoption of quality standards and business excellence. Government can tap on the competitiveness of small, medium and micro-sized enterprises (SMMEs) and address their challenges and barriers that limit SMMEs to acquisition and compliance of statutory quality management systems.

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The impact of ISO quality management systems on primary and secondary schools in Spain

Quality Assurance in Education ◽

10.1108/qae-06-2016-0028 ◽

2018 ◽

Vol 26 (1) ◽

pp. 2-24 ◽

Cited By ~ 5

Author(s):

Jorge Antonio Arribas Díaz ◽

Catalina Martínez-Mediano

Keyword(s):

Mixed Methods ◽

Secondary Education ◽

Quality Management ◽

Secondary Schools ◽

Management Systems ◽

Quality Management Systems ◽

Content Type ◽

Primary And Secondary Education ◽

Three Phase ◽

The Impact

Purpose The purpose of this study is to evaluate the application of quality management systems (QMS) based on international standards of quality in education (ISO 9001:2008) and ascertain the influence of this quality model on primary and secondary schools in Spain. Design/methodology/approach The study was conducted in 26 publicly funded, private schools in Spain. The research design was a three-phase, mixed-methods evaluation. In all, 809 teachers answered the main survey questionnaire in Phase 3, which was validated through expert reviews and exploratory factor analysis against two theoretically derived dimensions of quality. The total scores of the two dimensions demonstrated Cronbach’s alpha reliability estimate > 0.95. A discriminant function analysis was applied next to compare three groups of schools based on teachers’ QMS ratings, using students’ achievement and other school quality indicators as predictors. Findings The QMS model was perceived to have contributed to improvements in documentation and management through evaluation, continuous improvement processes, the schools’ external image, management of resources and user satisfaction levels. Some of the improvements lasted over time. The schools rated as “high” by teachers on QMS implementation levels had better educational outcomes, as well as user perception and satisfaction levels, as compared to schools rated as “low”. Drawbacks of the QMS model were perceived as high bureaucratic workloads and a top–down management culture. Practical implications The findings suggest that ISO standards of QMS can be adopted in primary and secondary education institutions successfully, and that they are suitable for improving schools and educational systems overall. Originality/value The study’s originality lies in the demonstrated outcomes of the QMS approach, originally created for industrial environments, in a large Spanish primary and secondary education institution using a three-phase, mixed-methods design.

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The implementation of quality management systems in quantity surveying offices

South African Journal of Economic and Management Sciences ◽

10.4102/sajems.v9i1.1155 ◽

2014 ◽

Vol 9 (1) ◽

pp. 33-40

Author(s):

JH Cruywagen

Keyword(s):

Quality Management ◽

South African ◽

Management System ◽

Quality Management System ◽

Iso 9001 ◽

Management Systems ◽

Quality Management Systems ◽

Quality Principles ◽

Quantity Surveying ◽

Do So

It recently became compulsory for all members of the South African Association of Consulting Engineers to introduce a quality management system in their organisations. The purpose of this paper was to determine whether it would be possible for quantity surveying firms to adopt similar quality management systems in their offices and what would be expected from them in order to do so. The conclusion is that it is possible for quantity surveying firms to comply with the requirements of the ISO 9001: 2000 quality principles.

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Integration of Safety and Quality Management Systems in Construction: What Contractors Think and Do

PsycEXTRA Dataset ◽

10.1037/e335342004-001 ◽

2013 ◽

Author(s):

Todd W. Loushine ◽

Peter Hoonakker

Keyword(s):

Quality Management ◽

Management Systems ◽

Quality Management Systems

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Quality management in medical laboratories

Hämostaseologie ◽

10.1055/s-0037-1617044 ◽

2010 ◽

Vol 30 (02) ◽

pp. 55-62

Author(s):

M. Fritzer-Szekeres

Keyword(s):

Quality Management ◽

Medical Laboratory ◽

Management Systems ◽

The European Union ◽

Quality Management Systems ◽

Iso 17025 ◽

Iso 15189 ◽

Medical Laboratories ◽

Systems Quality ◽

Standard Iso 15189

SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable.

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REGULARITIES OF THE PREPARATION OF RUSSIAN ENTERPRISES FOR CERTIFICATION OF COMPLIANCE WITH ISO 9000 SERIES

Computational nanotechnology ◽

10.33693/2313-223x-2019-6-3-54-60 ◽

2019 ◽

Vol 6 (3) ◽

pp. 54-60

Author(s):

Mikhail Jurievich Rudiuk ◽

Anastasiia Vladislavovna Gerasimova ◽

Ekaterina Mikhailovna Pomozova

Keyword(s):

Quality Management ◽

Iso 9000 ◽

World Market ◽

Practical Significance ◽

Management Systems ◽

Quality Management Systems ◽

Strict Adherence ◽

The World ◽

Legislative Framework ◽

Current Stage

The authors' task was to analyze the development of quality management systems at the current stage in Russia, as well as at the previous stage in the USSR. As a result, we came to the conclusion that the factors stimulating the implementation of ISO 9000 standards are the need to promote products on the world market, as well as the possibility of receiving orders from the state. In the future, strict adherence to these standards will allow enterprises to significantly reduce the likelihood of lawsuits from consumers, which is important in the context of the development of the legislative framework and increased control over the business. The practical significance of the article is the possibility of familiarizing management and personnel with quality services, whose task is to prepare for certification for compliance with ISO 9000 standards in how this process took place in other companies. The originality of this work is to summarize the experience of implementation of ISO 9000 standards at enterprises and to analyze the factors contributing to or hindering this process.

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