Technical Efficiency of the Ghanaian Banking Industry and the Effects of the Entry of Foreign Banks

2012 ◽  
Vol 13 (3) ◽  
pp. 232-243 ◽  
Author(s):  
Abraham Nii Adoteye Saka ◽  
Anthony Q. Q. Aboagye ◽  
Albert Gemegah
Keyword(s):  
Technical Efficiency ◽  
Banking Industry ◽  
Foreign Banks

Non-performing assets and technical efficiency of Indian banks: a meta-frontier analysis

2018 ◽  
Vol 25 (7) ◽  
pp. 2105-2125 ◽  
Author(s):  
Nitin Arora ◽  
Nidhi Grover Arora ◽  
Kritika Kanwar
Keyword(s):  
Technical Efficiency ◽  
Commercial Banks ◽  
Banking Industry ◽  
Efficiency Score ◽  
Commercial Banking ◽  
Foreign Banks ◽  
Undesirable Output ◽  
Content Type ◽  
Frontier Analysis ◽  
Indian Banks

Purpose The issue of mounting non-performing assets (NPAs) in Indian banking industry is serious and attracting attention of academia and policy planners. Thus, the purpose of this paper is to test the hypothesis whether NPAs in Indian commercial banking have reached at alarming state where they start affecting the technical efficiency levels adversely or not. Design/methodology/approach The efficiency score have been computed using case model (model with NPAs as bad/undesirable output) vs control model (model without NPAs as bad/undesirable output) methodology under meta-frontier data envelopment analysis framework. Findings It has been noticed that the effect of NPAs on overall technical efficiency and its various components is insignificant. The comparison of the case models (i.e. model with NPAs as bad output) with the control models (i.e. model without NPAs) reveals insignificant difference in average efficiency scores and rank distribution of commercial banks. The major source of inefficiency is technology gap (i.e. structure, setup and objectives of banking) among public, domestic private and foreign private categories of banks. Practical implications Though NPAs are increasing in Indian banking industry and specifically in Indian public sector banks because of their compulsory lending to priority sector yet the banks have huge scope to extend credit to priority sector as the NPAs have not reached at alarming stage where they start affecting adversely the efficiency performance. Originality/value Given the fact that the banking penetrations, structure and objectives differ significantly across ownership, separate frontiers for each ownership (public, private and foreign banks) category has been used to evaluate the technical efficiency levels of 81 commercial banks operating in India over the period 2005 to 2013.

EMERGING TRENDS IN BANKING SECTOR - ITS CHALLENGES AND OPPORTUNITIES

2018 ◽  
Vol 6 (26) ◽  
Author(s):  
Karigoleshwar .
Keyword(s):  
Banking Sector ◽  
Banking Industry ◽  
Banking System ◽  
Major Change ◽  
Commercial Banking ◽  
Foreign Banks ◽  
Emerging Trends ◽  
Reserve Bank ◽  
Challenges And Opportunities ◽  
Multiple Regions

In financial sector the banking industry is the largest player, has also been undergoing a major change. Today the banking industry is stronger and capable of withstanding the pressures of competition. Today, we are having a fairly well developed banking system with different classes of banks – public sector banks, foreign banks, private sector banks – both old and new generation, regional rural banks and co-operative banks with the Reserve Bank of India as the fountain Head of the system. In the banking field, there has been an unprecedented growth and diversification of banking industry has been so stupendous that it has no parallel in the annals of banking anywhere in the world. The banking industry has experienced a series of significant transformations in the last few decades. Among the most important of them is the change in the type of organizations that dominate the landscape. Since the eighties, banks have increased the scope and scale of their activities and several banks have become very large institutions with a presence in multiple regions of the country.' The paper examines the new trends in commercial banking. The present era the cashless transactions, E-cheques, mobile wallets. The paper attempts to present the emerging trends and its challenges that recently emerged in the banking sector with special emphasis on digitization. It will be useful to the academicians, banking and insurance personnel, students and researchers. Common readers also know the latest innovations in banking sector

scholarly journals MODIFIED SERVQUAL MODEL AND EFFECTS OF CUSTOMER ATTITUDE AND TECHNOLOGY ON CUSTOMER SATISFACTION IN BANKING INDUSTRY: MEDIATION, MODERATION AND CONDITIONAL PROCESS ANALYSIS

2017 ◽  
Vol 18 (5) ◽  
pp. 974-1004 ◽  
Author(s):  
Rizwan Raheem AHMED ◽  
Jolita VVEINHARDT ◽  
Dalia ŠTREIMIKIENĖ ◽  
Muhammad ASHRAF ◽  
Zahid Ali CHANNAR
Keyword(s):  
Factor Analysis ◽  
Customer Satisfaction ◽  
Financial Services ◽  
Banking Sector ◽  
Banking Industry ◽  
Process Analysis ◽  
Perceived Value ◽  
Online Banking ◽  
Foreign Banks ◽  
Banking Service

Banks are very important financial services sector, and in banking sector there is an intense competition amongst the local and foreign banks throughout the world. The objective of this research is to analyse the effects of perceived value and customer trust, and role of technology in banking service qualities and customers’ satisfaction in Pakistani context. For this purpose we employed modified SERVQUAL model with four dimensions such as empathy, competence, reliability, and online service. An adapted questionnaire was used to carry out this survey research, and collected 830 responses from the customers of Pakistani banking industry. We used factor analysis, confirmatory factor analysis, and bootstrapping methods to carry out this research. The results of the study demonstrated that our four-dimensional model of modified SERVQUAL has a significant impact on overall customer satisfaction. It is further concluded from the bootstrapping method that modified SERVQUAL dimensions and customer satisfaction are positively mediated by the perceived value and trust. Finally, it is also concluded that the implementation of technology serves as moderating variable in the banking sector. The outcomes of this research are beneficial to the senior management of banking sector in order to implement the effective and customised online banking structure to gain competitive advantages, and provide vibrant online banking services that enhance the standard and ease of services to the customers and earn their confidence. The originality and novelty of this research provide a significant contribution in the application of SERVQUAL model specifically for the banking service quality dimensions and customer satisfaction in marketing research.

scholarly journals Identifying the aspects of organizational culture: a study of Indian banking industry

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Pooja Singh Negi ◽  
Ramesh Chandra Dangwal
Keyword(s):  
Banking Industry ◽  
Qualitative Content Analysis ◽  
Working Environment ◽  
Foreign Banks ◽  
Content Type ◽  
Organizational Goals ◽  
Cultural Aspects ◽  
Team Working ◽  
Management Experience

PurposeThe purpose of the present study is to identify the core cultural aspects perceived by the executives of public, private and foreign banks in India.Design/methodology/approachOf the 124 responses, 96 usable responses were assessed from middle and lower level managers. Qualitative content analysis and deconstruction method were used to identify the perceived cultural aspects.FindingsInterestingly, managers of Indian banking industry stated that cultural aspects of their banks possess good work and working environment, prefer people, management, experience and promotions in comparison to other factors like policy, bonus, market, commitment, project, etc. It is also noted that cultural aspects of banks prefer learning, training and team working.Practical implicationsAssessment of the perception of managers toward their culture will foster the banks to develop integral subculture and to achieve the long-term organizational goals.Originality/valueThe study analyze the cultural aspects in Indian banking industry qualitatively, based on executives characteristics. This qualitative analysis helps to find out more contemporary and prevailing factors of banks.

scholarly journals ANALISIS EFISIENSI TEKNIS DAN SKALA EKONOMI INDUSTRI PERBANKAN SYARIAH DI INDONESIA

2014 ◽  
Vol 2 (2) ◽  
Author(s):  
Fitriningsih Amalo
Keyword(s):  
Technical Efficiency ◽  
Economies Of Scale ◽  
Banking Industry ◽  
Scale Efficiency ◽  
Islamic Banking ◽  
West Kalimantan ◽  
Input And Output ◽  
Analysis Technique ◽  
Fixed Assets

Fitriningsih AmaloUniversitas Muhammadiyah KupangE-mail: [email protected] study aimed to measure the extent of technical efficiency of Islamic banking industry, analyzingpotential improvements composition of input and output, determine the source of technical efficiency,and to know the position of economies of scale. The analysis technique used Data EnvelopmentAnalysis (DEA). The determination of input and output used the intermediation approach. The variablesinputs are namely deposits, fixed assets, labour costs, and outputs (financing). Sampling techniqueis purposive sampling. Sample size are 18 banks the period 2007-2010. The results showedthat the technical efficiency of Islamic banking industry experienced volatile growth, the averagetechnical was not efficient (inefficiency). The efficient scored are namely DKI Bank (2007), Bank ofEast Java (2007), Bank of West Kalimantan (2007), Permata Bank (2008-2009), and Bank of westJava (2010). The sources of technical inefficiency in the Indonesian Islamic banking industry wasfrom the input and output variables. The potential improvements should be done by the bank tooptimize the use of inefficient input for maximizing output. Technical efficiency value was dominatedby pure technical efficiency while low scale efficiency and economies of scale position of Islamicbanking industry in Indonesia. During the period of observation shows the constant Condition Returnto Scale (CRS) four banks, Decreasing Return to Scale (DRS).The condition of the banks IncreasingReturn to Scale (IRS) were 13 banks. This condition means that the increase in output will befollowed by lower costs.Keywords: Technical Efficiency, Economies of Scale, Islamic Banking Industry, Data EnvelopmentAnalysis.

scholarly journals The Brazilian Banking Industry: A Study of the Entry Barriers to Foreign Institutions

2014 ◽  
Vol 13 (3) ◽  
pp. 63-76
Author(s):  
Juliana Rabelo Melo ◽  
Sérgio Henrique Arruda Cavalcante Forte ◽  
José Milton De Sousa Filho
Keyword(s):  
Factor Analysis ◽  
Logistic Regression ◽  
Central Bank ◽  
Banking Industry ◽  
Foreign Banks ◽  
Entry Barriers ◽  
Barriers To Entry ◽  
Institutional Barriers ◽  
Banking Market ◽  
Specific Barriers

Brazil began 2013 year with the announcement of the Central Bank of Brazil (BCB) on whether to authorize the entry of new nineteen foreign banks. Moreover, there are barriers to entry in any market. They are structural and can be hardly changed by potential entrants. The research investigates what are the entry barriers the foreign banks will face in the Brazilian market. The theory indicated the barriers should be surveyed, and other specific barriers emerged from consultation with 112 experts from the banking market. They were divided into market barriers and institutional barriers. The research consulted in 2013 the national regulator bank (BCB) and 39 domestic and foreign banks. The analysis was descriptive and explanatory using factor analysis and logistic regression. For the analysis it was considered as dependent variable the type of bank (domestic or foreign), and as predictors variables the entry barriers. As a result, it was seen that the barriers of market are representative and the institutional barriers showed no significance, which shows the strength of the banking industry in Brazil

scholarly journals A Comparative Analysis of Operational Efficiency between Chinese and Indian Commercial Banks

2018 ◽  
Vol 2 (3) ◽  
pp. 41
Author(s):  
Nan ZHU ◽  
Huajie ZHANG
Keyword(s):  
Comparative Analysis ◽  
Technical Efficiency ◽  
Commercial Banks ◽  
Design Research ◽  
Malmquist Index ◽  
Operational Efficiency ◽  
Efficiency Score ◽  
Foreign Banks ◽  
Financial Industry ◽  
Index Method

Aim:The objective of this paper is to make comparative analysis on operational efficiency between Chinese and Indian commercial banks (CBs). Design / Research methods: Following the previous scholars’ study, two models with different sets of input and output variables have been used to show how efficiency scores vary with change in inputs and outputs. The efficiency scores are measured by using data envelopment analysis (DEA) approach. Conclusions / findings: The mean technical efficiency score of Chinese CBs is always relatively higher than the corresponding score of Indian CBs in 2012-2013, respectively. In terms of technical efficiency and pure technical efficiency, the performance of foreign banks in China is always relatively lower than that of foreign banks in India. Originality / value of the article: While many similar studies have evaluated the performance of banking industries in different countries, very few studies have evaluated the performance of banking sectors between Chinese and Indian economies. The paper would be of interest for OR scholars and practitioners in financial industry. Implications of the research (if applicable): The next step of this study could collect more samples and use Malmquist index method to conduct further study on efficiency, efficiency changing and productivity, in order to conduct further competitive power analysis on both of banking industries of China and India.

scholarly journals Applying Data Envelopment Analysis in Measuring the Efficiency of Chinese Listed Banks in the Context of Macroprudential Framework

Mathematics ◽  
2018 ◽  
Vol 6 (10) ◽  
pp. 184 ◽  
Author(s):  
Huichen Jiang ◽  
Yifan He
Keyword(s):  
Economic Development ◽  
Data Envelopment Analysis ◽  
Technical Efficiency ◽  
Financial Stability ◽  
Banking Industry ◽  
Chinese Government ◽  
Financial Risks ◽  
Data Envelopment ◽  
Positive Role ◽  
Chinese Banking Industry

China is a bank-dominated country; therefore, the sustainability of the Chinese banking industry is important for economic development. In this paper, data envelopment analysis (DEA) was combined with the Malmquist index, and we statically and dynamically analyzed the efficiency of listed banks during the period 2012–2017. The results showed that 12 of the 17 banks improved their technical efficiency. The technical efficiency of three banks remained the same, whilst that of two banks had dropped slightly by less than 1.0%. The Chinese government has learned from the lessons of past financial crises to find a way to forestall financial crisis, and implemented macroprudential policy, therefore the banking industry has actively served the real economy and promoted economic development while paying attention to the prevention of financial risks. According to the report of The Banker in 2018, for the first time, the four biggest banks in China topped the list of the Top 1000 World Banks. The research showed that, the Chinese government applied macroprudential framework in the banking supervision, and the listed banks effectively resisted financial risks and realized steady growth. We believe that the macroprudential framework plays a positive role in the economic development and financial stability in China.

scholarly journals Drivers’ Growth of Islamic Banking Industry: Lesson from Malaysia

2014 ◽  
Vol 1 (4) ◽  
pp. 122-128
Author(s):  
Yagoub Elryah
Keyword(s):  
Financial Services ◽  
Financial Stability ◽  
Banking Industry ◽  
Foreign Banks ◽  
Islamic Banking ◽  
Master Plan ◽  
Policy Makers ◽  
Innovative Products ◽  
The Government

Numerous studies focus on the Islamic banking performance, banks’ growth. There are, however, very little is known about the drivers’ growth of Islamic banking. The paper attempted to fill this gap. To achieve the objectives of the study, we consider government financial strategies for Islamic banking in Malaysia (Master Plan financial services 2000-2010 and Blueprint financial sector plan 2011-2020) and interviews the policy makers and regulators from BNM and selected banks. In this context, we explored the drivers’ growth Islamic banking industry in Malaysia for the period 2002-2012. The findings of the study revealed that the government strategies, high skilled banker’s human resources, financial stability, foreign banks, innovative products, awareness of the customers and quality of the financial and regulatory reforms were main drivers’ growth of Islamic banking in Malaysia. DOI: http://dx.doi.org/10.3126/ijssm.v1i4.10626 Int. J. Soc. Sci. Manage. Vol-1, issue-4: 122-128 

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