scholarly journals Adoption of ride-sharing apps by Chinese taxi drivers and its implication for the equality and wellbeing in the sharing economy

2018 ◽  
Vol 12 (1) ◽  
pp. 7-24 ◽  
Author(s):  
Xinchuan Liu ◽  
Weiai Wayne Xu
Keyword(s):  
Sharing Economy ◽  
Taxi Drivers ◽  
Ride Sharing

scholarly journals Uncovering the Providers’ Continuance Intention of Participation in the Sharing Economy: A Moderated Mediation Model

2021 ◽  
Vol 13 (9) ◽  
pp. 5095
Author(s):  
Jiang Jiang ◽  
Rui Feng ◽  
Eldon Y. Li
Keyword(s):  
Sharing Economy ◽  
Economic Benefits ◽  
Peer To Peer ◽  
Partial Least Square ◽  
Least Square ◽  
Mediating Effect ◽  
Utilization Efficiency ◽  
Continuance Intention ◽  
Hedonic Value ◽  
Ride Sharing

The sharing economy has evolved into a promising business concept that enables individuals to share their idle resources, improving resource utilization efficiency commercially. Recently, it has gained enormous academic attention. However, little concern has been given to the behavior of individual providers on the supply side. This paper aims to uncover the motivational and trust-based providers’ continuance intention of participation in the context of peer-to-peer ride-sharing services. Based on the survey data from 202 providers and the partial least-square analysis, we confirm the mediating effect of attitude in the relationships between participation continuance intention; trust; and three motivational dimensions: economic benefits, social–hedonic value, and sustainability. We further confirm the moderating effects of innovativeness using PROCESS. The results show that economic benefits, social–hedonic value, and sustainability significantly affect providers’ participation continuance intention. Moreover, attitudes toward the sharing economy play a complementary partial-mediating role in the relationships from economic benefits and social–hedonic value to participation continuance intention, which is negatively moderated by innovativeness. Trust does not significantly affect providers’ attitude toward the sharing economy and participation continuance intention in the peer-to-peer ride-sharing context.

Drivers, Riders, and Service Providers: The Impact of the Sharing Economy on Mobility

2021 ◽  
Author(s):  
Saif Benjaafar ◽  
Harald Bernhard ◽  
Costas Courcoubetis ◽  
Michail Kanakakis ◽  
Spyridon Papafragkos
Keyword(s):  
Operations Management ◽  
Service Providers ◽  
Sharing Economy ◽  
Car Ownership ◽  
Full Time ◽  
Ride Sharing ◽  
Finite Set ◽  
Nonatomic Game ◽  
Payoff Functions ◽  
The Impact

It is widely believed that ride sharing, the practice of sharing a car such that more than one person travels in the car during a journey, has the potential to significantly reduce traffic by filling up cars more efficiently. We introduce a model in which individuals may share rides for a certain fee, paid by the rider(s) to the driver through a ride-sharing platform. Collective decision making is modeled as an anonymous nonatomic game with a finite set of strategies and payoff functions among individuals who are heterogeneous in their income. We examine how ride sharing is organized and how traffic and ownership are affected if a platform, which chooses the seat rental price to maximize either revenue or welfare, is introduced to a population. We find that the ratio of ownership to usage costs determines how ride sharing is organized. If this ratio is low, ride sharing is offered as a peer-to-peer (P2P) service, and if this ratio is high, ride sharing is offered as a business-to-customer (B2C) service. In the P2P case, rides are initiated by drivers only when the drivers need to fulfill their own transportation requirements. In the B2C case, cars are driven all the time by full-time drivers taking rides even if these are not motivated by their private needs. We show that, although the introduction of ride sharing may reduce car ownership, it can lead to an increase in traffic. We also show that traffic and ownership may increase as the ownership cost increases and that a revenue-maximizing platform might prefer a situation in which cars are driven with only a few seats occupied, causing high traffic. We contrast these results with those obtained for a social welfare-maximizing platform. This paper was accepted by Charles Corbett, operations management.

The Effects of Gratification, Trust, and Platform Quality on the Continuance Use of Ride-Sharing Services in a Developing Country

2021 ◽  
Vol 13 (2) ◽  
pp. 21-41
Author(s):  
Muftawu Dzang Alhassan ◽  
Ibrahim Osman Adam
Keyword(s):  
Structural Equation ◽  
Sharing Economy ◽  
Equation Modeling ◽  
Future Research ◽  
Moderating Effects ◽  
Uses And Gratification ◽  
Ride Sharing ◽  
Information And Communication ◽  
Future Research Directions ◽  
Developed World

The advent of Information and Communication Technology (ICT) has enabled the rise of ride-sharing services allowing individuals to access and request rides at a reasonably lower fee and their convenience thereby disrupting the delivery of traditional taxi services. Despite the promise of this sector, Information Systems (IS) research indicates a dearth of research examining the post-adoption behaviour of individuals in this sector. Furthermore, the concentration of studies in the developed world where the ride-sharing economy is more advanced has created an aperture of studies in the developing world. Relying on data from 133 respondents of ride-sharing services in Ghana and the Uses and Gratification (U&G) theory, we develop and analyze a model using Partial Least Squares-Structural Equation Modeling (PLS-SEM) to understand the effects of gratification, trust, and platform quality on the continuance use of ride-sharing services. Our findings revealed that enjoyment, integrative benefits, trust, and platform quality significantly influence satisfaction. Furthermore, satisfaction was found to positively influence the continuance use intention of ride-sharing services. The moderating effects of education and user experience showed support for some relationships. Our findings, provide valuable insights into the post-adoption behaviour of users in the ride-sharing economy and offer some implications and future research directions.

scholarly journals Digital Acceleration of Sustainability Transition: The Paradox of Push Impacts

2018 ◽  
Vol 10 (8) ◽  
pp. 2816 ◽  
Author(s):  
Jack H. Townsend ◽  
Vlad C. Coroama
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Energy Use ◽  
Industrial Process ◽  
Sharing Economy ◽  
Market Demand ◽  
Ride Sharing ◽  
Sustainability Transition ◽  
Production And Consumption ◽  
Information And Communication

Sustainability requires ongoing reform of resource production and consumption to reduce environmental harms. The main way that Information and Communication Technology (ICT) can address these resource impacts is through digital optimization. Spreng found that optimization of an industrial process either increases energy use or accelerates production or consumption. It was assumed that reducing energy use progresses sustainability, whilst accelerating production or consumption to meet market demand is consumerist and generally detrimental to sustainability. In this paper, we argue that there are two important cases in which accelerating economic processes actually has an essential role in enabling sustainability by ICT: (1) when the process drives the production and adoption of an environmentally beneficial product such as a solar panel, often referred to as “cleantech”, or (2) when the process being increased is specific to the Circular Economy, such as recycling, maintenance/refurbishment, and sharing/reuse e.g., car-sharing, ride-sharing and tool-sharing in the Sharing Economy. The opportunities for ICT4S optimization are thus threefold: not just saving resources with efficiency, but also pushing the adoption of cleantech, and pushing the circulation of resources.

scholarly journals Disruptive Change in the Taxi Business: The Case of Uber

2016 ◽  
Vol 106 (5) ◽  
pp. 177-182 ◽  
Author(s):  
Judd Cramer ◽  
Alan B. Krueger
Keyword(s):  
Mobile Internet ◽  
Internet Technology ◽  
Taxi Drivers ◽  
Ride Sharing ◽  
Disruptive Change ◽  
Taxi Industry

In most cities, the taxi industry is highly regulated and has restricted entry. Ride sharing services, such as Uber and Lyft, which use mobile internet technology to connect passengers and drivers, have begun to compete with traditional taxis. This paper examines the efficiency of ride sharing services vis-a-vis taxis. In most cities with data available, UberX drivers spend a significantly higher fraction of their time, and drive a substantially higher share of miles, with a passenger in their car than do taxi drivers. Reasons for this efficiency advantage are explored.

scholarly journals Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber

2016 ◽  
Vol 22 (6) ◽  
pp. 859-874 ◽  
Author(s):  
Patricia Leighton
Keyword(s):  
Sharing Economy ◽  
Work Relationships ◽  
Professional Services ◽  
Taxi Drivers ◽  
Self Employment ◽  
Red Tape ◽  
Information And Communication ◽  
Professional Self ◽  
Enabling Services ◽  
Cautionary Tales

AbstractThis article reflects on some of the major changes in the ways that people are working today, changes often driven by a preference for greater autonomy and choice, but also to work on a sharing, collaborative or networked basis. Many of the growing numbers of independent professionals are attracted by these ways of working. Developments in Information and Communication Technology have been critical, especially in enabling services, including professional services, to be delivered via internet platforms. This has created, in effect, new forms of intermediation and increasingly complex work relationships. These developments have often proved very controversial, as instanced by the disputes surrounding Uber, the international, internet-based taxi provider. Many of these changes also raise issues of accountability and work quality, along with creating new patterns of work relationships. Inevitably, the changes also highlight the role of regulation, which is the main focus of this article The topic is explored against a backdrop of much recent deregulation, challenges to so-called ‘red tape’ and laissez faire policies. The myriad of disputes and litigation involving Uber is examined and reflected upon. There are, of course, many differences between the taxi drivers of Uber and the designers, journalists, engineers and consultants, typical of independent professional working, but there are also some key parallels and experiences that provide a cautionary tale!

The Emergence of the Sharing Economy: Implications for Development

2017 ◽  
Vol 33 (2) ◽  
pp. 175-190 ◽  
Author(s):  
Andy Hira ◽  
Katherine Reilly
Keyword(s):  
Economies Of Scale ◽  
Service Providers ◽  
Sharing Economy ◽  
Taxi Drivers ◽  
Goods And Services ◽  
Marginalized Groups ◽  
Transformative Potential ◽  
Introductory Article ◽  
Traditional Service ◽  
The One

With the spread of internet-based technologies, the sharing economy is emerging as a new and rapidly growing sector of the economy. This sector offers transformative potential for many other sectors of the economy, and possibilities for new economic activity and growth in the developing world. The sharing economy is a misnomer, as while there are possibilities for more cooperative economic approaches, the primary emphasis is on the reduction of transaction costs including the elimination of middlemen in sales between a good/service provider and a customer. In this introductory article to the special edition, we provide an overview of both the positive and negative potential for the contribution of the sharing economy to development. On the one hand, we find that the reduction in transactions costs and the low price of mobiles improves access to goods and services, and reduces the need for economies of scale for marginalized groups who lack access to capital and infrastructure. However, we point to the real obstacles that the poor experience in using internet-based platforms to start businesses or accumulate capital. We discuss the potential for labour substitution of traditional service providers, such as taxi drivers. In juxtaposition to some of its claimants, we find that the sharing economy changes the nature of institutional, regulatory and promotional challenges by the state and social groups, rather than reducing the need for them.

scholarly journals Analysis of External Environmental Factors Which Affect the Development of Ride-sharing Platform Based on ISM model, Examples of DiDi

2018 ◽  
Vol 1 (2) ◽  
pp. 37-39
Author(s):  
Lin Li
Keyword(s):  
Environmental Factors ◽  
Business Model ◽  
Sharing Economy ◽  
Third Party ◽  
Security Issues ◽  
Goods And Services ◽  
Ride Sharing ◽  
New Business ◽  
Point To Point ◽  
Life Consumption

The concept of “sharing economy” was first proposed jointly by American Marcos Felson and Joan Spence. They described a new way of life consumption with “collaborative consumption”. The main feature of sharing economy is individuals achieve point-to-point direct transactions of goods and services through third-party platforms [1]. However, the objective conditions at that time made it difficult to put into practice. With the development of network technology, it is possible to integrate offline idle goods or personal services and provide them to users at a lower price, and become a viable new business model. As a Ride-sharing platform, Uber has become the leading enterprise in the sharing economy, its successful experience is the learning target of other sharing economic platforms, and the business model is also representative in sharing economic industry. However, Uber naively believes that the leading business model and business methods in the US market can be seamlessly extended to other countries and regions, without paying attention to localization for the users, in China and even Southeast Asia, Uber suffered a huge defeat and was replaced by DiDi and Grab. As the largest ride-sharing platform in China, DiDi was pushed to the turmoil in the second half of 2018 due to security issues, two women were raped and killed by DiDi driver while riding, and the call to shut down DiDi was endless in China. In China, Ride-sharing Platform, from Uber to DiDi, from DiDi's strong development to the current endless call to shut down, what kind of key external environmental factors affect the development of the ride-sharing platform? This paper attempts to clarify the external environmental factors that affect the development of shared travel platforms, and use the ISM model to clarify their levels and relevance.

scholarly journals Sources of value co-destruction: Uber customer perspectives

2019 ◽  
Vol 74 (4) ◽  
pp. 780-794 ◽  
Author(s):  
Erose Sthapit ◽  
Peter Björk
Keyword(s):  
Customer Service ◽  
Selection Process ◽  
Online Reviews ◽  
Sharing Economy ◽  
Theory Approach ◽  
Full Time ◽  
Negative Experiences ◽  
Content Type ◽  
Taxi Drivers ◽  
Effective Manner

Purpose This study aims to explore the antecedents that generate value co-destruction, the negative outcomes resulting from interactive value formation, in the sharing economy context, particularly taxi services. The focus of the study is on customers’ Uber reviews that are written in English and posted online. Three keywords, “bad”, “terrible” and “awful”, were used to capture online narratives linked to customers’ negative experiences with Uber. Out of the 758 online reviews, 75 negative reviews were analysed in this study. Design/methodology/approach A grounded theory approach was used for data analysis. Findings Two distinct themes resulted in value co-destruction: Uber drivers’ bad behaviour and poor customer service. The managerial implications include that Uber clearly should invest more resources to minimise the negative experiences of its customers by clearly defining the taxi drivers’ tasks and responsibilities. In addition, when customers report their dissatisfaction, they should be dealt with promptly and effectively through good customer service. Research limitations/implications First, the netnography study, by its nature, was restricted to those customers who shared their reviews online. The study did not consider those customers who have not posted their reviews online. Second, the focus of the study was on customer reviews that were written in English. Third, only three keywords (“bad”, “terrible” and “awful”) were used in the data selection process, limiting the number of review posts (75) that were analysed in this study. In addition, even if this study does not produce statistically generalizable findings, the findings are valuable in an analytical sense. Practical implications From a managerial perspective, Uber clearly should invest more in resources to minimise the negative experiences of its customers (both domestic customers and tourists) by clearly defining the taxi drivers’ tasks and responsibilities. If the drivers’ tasks are unclear, then customers cannot be served in an effective manner and with consistent service quality. The taxi drivers, regardless of their full-time or part-time work shifts, should ensure that quality services are offered to customers. Providing high-quality service might reduce the number of complaints and result in positive comments and compliments. Originality/value This study addresses the gap in previous literature by examining customers’ negative experiences during the overall service encounter and antecedents of value co-destruction in the context of Uber. This study contributes to a better understanding of value co-destruction within the sharing economy.

Rhetorical Arbitrage: The Rhetoric of the Sharing Economy

2018 ◽  
Vol 29 (4) ◽  
pp. 383-400
Author(s):  
Christopher Michael Duerringer
Keyword(s):  
Critical Analysis ◽  
Sharing Economy ◽  
Private Sphere ◽  
The Public ◽  
Economic Concept ◽  
Ride Sharing ◽  
Taxi Service

Abstract This article extends the growing conversation on the rhetoric of economics through a critical analysis of the rhetoric of the “sharing economy” firm Uber. After reconfiguring the economic concept of arbitrage from a rhetorical perspective, I demonstrate the means by which “ride sharing” services exploit their customers and workers. Ultimately, I contend that Uber’s rhetoric works by deploying the language of the private sphere in order that the company can operate like a taxi company even as it evades the obligations that ordinarily attach to providing taxi service to the public.

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