scholarly journals Text Mining and Support Vector Machine for Sentiment Analysis of Tourist Reviews in Bangkalan Regency

2020 ◽  
Vol 1477 ◽  
pp. 022023
Author(s):  
Imamah ◽  
Husni ◽  
Eka Malasari Rachman ◽  
Ika Oktavia Suzanti ◽  
Fifin Ayu Mufarroha
Author(s):  
Jalel Akaichi

In this work, we focus on the application of text mining and sentiment analysis techniques for analyzing Tunisian users' statuses updates on Facebook. We aim to extract useful information, about their sentiment and behavior, especially during the “Arabic spring” era. To achieve this task, we describe a method for sentiment analysis using Support Vector Machine and Naïve Bayes algorithms, and applying a combination of more than two features. The output of this work consists, on one hand, on the construction of a sentiment lexicon based on the Emoticons and Acronyms' lexicons that we developed based on the extracted statuses updates; and on the other hand, it consists on the realization of detailed comparative experiments between the above algorithms by creating a training model for sentiment classification.


2020 ◽  
Vol 11 (2) ◽  
pp. 66-81
Author(s):  
Badia Klouche ◽  
Sidi Mohamed Benslimane ◽  
Sakina Rim Bennabi

Sentiment analysis is one of the recent areas of emerging research in the classification of sentiment polarity and text mining, particularly with the considerable number of opinions available on social media. The Algerian Operator Telephone Ooredoo, as other operators, deploys in its new strategy to conquer new customers, by exploiting their opinions through a sentiments analysis. The purpose of this work is to set up a system called “Ooredoo Rayek”, whose objective is to collect, transliterate, translate and classify the textual data expressed by the Ooredoo operator's customers. This article developed a set of rules allowing the transliteration from Algerian Arabizi to Algerian dialect. Furthermore, the authors used Naïve Bayes (NB) and (Support Vector Machine) SVM classifiers to assign polarity tags to Facebook comments from the official pages of Ooredoo written in multilingual and multi-dialect context. Experimental results show that the system obtains good performance with 83% of accuracy.


2019 ◽  
Vol 6 (1) ◽  
pp. 138-149
Author(s):  
Ukhti Ikhsani Larasati ◽  
Much Aziz Muslim ◽  
Riza Arifudin ◽  
Alamsyah Alamsyah

Data processing can be done with text mining techniques. To process large text data is required a machine to explore opinions, including positive or negative opinions. Sentiment analysis is a process that applies text mining methods. Sentiment analysis is a process that aims to determine the content of the dataset in the form of text is positive or negative. Support vector machine is one of the classification algorithms that can be used for sentiment analysis. However, support vector machine works less well on the large-sized data. In addition, in the text mining process there are constraints one is number of attributes used. With many attributes it will reduce the performance of the classifier so as to provide a low level of accuracy. The purpose of this research is to increase the support vector machine accuracy with implementation of feature selection and feature weighting. Feature selection will reduce a large number of irrelevant attributes. In this study the feature is selected based on the top value of K = 500. Once selected the relevant attributes are then performed feature weighting to calculate the weight of each attribute selected. The feature selection method used is chi square statistic and feature weighting using Term Frequency Inverse Document Frequency (TFIDF). Result of experiment using Matlab R2017b is integration of support vector machine with chi square statistic and TFIDF that uses 10 fold cross validation gives an increase of accuracy of 11.5% with the following explanation, the accuracy of the support vector machine without applying chi square statistic and TFIDF resulted in an accuracy of 68.7% and the accuracy of the support vector machine by applying chi square statistic and TFIDF resulted in an accuracy of 80.2%.


2020 ◽  
Vol 11 (2) ◽  
pp. 130-134
Author(s):  
Joviano Siahaan ◽  
Wella Wella ◽  
Ririn Ikana Desanti

This study will examine the cyberbullying phenomenon that was experienced by Indonesian Youtubers in their Instagram comment section. Cyberbullying is the use of electronic communication to bully a person, typically by sending messages of an intimidating or threatening nature. Youtubers are the subject of this research due to their massive following, who constantly responds to every content posted on their Instagram page. The algorithm chosen to conduct this sentiment analysis was Support Vector Machine (SVM) due to their high accuracy percentage. The data used in this analysis was retrieved from 10 Indonesian Youtuber Instagram accounts. In order to analyze this data, several step was done including text mining, data cleansing, data modeling and applying model to test data. The result of analysis using an SVM model with an accuracy of 81.2% is 49.524% of comments on an Indonesian Youtuber comment section are considered as cyberbullying.


Author(s):  
Belindha Ayu Ardhani ◽  
Nur Chamidah ◽  
Toha Saifudin

Background: The introduction of Kartu Prakerja (Pre-employment Card) Programme, henceforth KPP, which was claimed to have launched in order to improve the quality of workforce, spurred controversy among members of the public. The discussion covered the amount of budget, the training materials and the operations brought out various reactions. Opinions could be largely divided into groups: the positive and the negative sentiments.Objective: This research aims to propose an automated sentiment analysis that focuses on KPP. The findings are expected to be useful in evaluating the services and facilities provided.Methods: In the sentiment analysis, Support Vector Machine (SVM) in text mining was used with Radial Basis Function (RBF) kernel. The data consisted of 500 tweets from July to October 2020, which were divided into two sets: 80% data for training and 20% data for testing with five-fold cross validation.Results: The results of descriptive analysis show that from the total 500 tweets, 60% were negative sentiments and 40% were positive sentiments. The classification in the testing data show that the average accuracy, sensitivity, specificity, negative sentiment prediction and positive sentiment prediction values were 85.20%; 91.68%; 75.75%; 85.03%; and 86.04%, respectively.Conclusion: The classification results show that SVM with RBF kernel performs well in the opinion classification. This method can be used to understand similar sentiment analysis in the future. In KPP case, the findings can inform the stakeholders to improve the programmes in the future. Keywords: Kartu Prakerja, Sentiment Analysis, Support Vector Machine, Text Mining, Radial Basis Function 


2020 ◽  
Vol 4 (2) ◽  
pp. 362-369
Author(s):  
Sharazita Dyah Anggita ◽  
Ikmah

The needs of the community for freight forwarding are now starting to increase with the marketplace. User opinion about freight forwarding services is currently carried out by the public through many things one of them is social media Twitter. By sentiment analysis, the tendency of an opinion will be able to be seen whether it has a positive or negative tendency. The methods that can be applied to sentiment analysis are the Naive Bayes Algorithm and Support Vector Machine (SVM). This research will implement the two algorithms that are optimized using the PSO algorithms in sentiment analysis. Testing will be done by setting parameters on the PSO in each classifier algorithm. The results of the research that have been done can produce an increase in the accreditation of 15.11% on the optimization of the PSO-based Naive Bayes algorithm. Improved accuracy on the PSO-based SVM algorithm worth 1.74% in the sigmoid kernel.


Author(s):  
Midde Venkateswarlu Naik ◽  
D. Vasumathi ◽  
A.P. Siva Kumar

Aims: The proposed research work is on an evolutionary enhanced method for sentiment or emotion classification on unstructured review text in the big data field. The sentiment analysis plays a vital role for current generation of people for extracting valid decision points about any aspect such as movie ratings, education institute or politics ratings, etc. The proposed hybrid approach combined the optimal feature selection using Particle Swarm Optimization (PSO) and sentiment classification through Support Vector Machine (SVM). The current approach performance is evaluated with statistical measures, such as precision, recall, sensitivity, specificity, and was compared with the existing approaches. The earlier authors have achieved an accuracy of sentiment classifier in the English text up to 94% as of now. In the proposed scheme, an average accuracy of sentiment classifier on distinguishing datasets outperformed as 99% by tuning various parameters of SVM, such as constant c value and kernel gamma value in association with PSO optimization technique. The proposed method utilized three datasets, such as airline sentiment data, weather, and global warming datasets, that are publically available. The current experiment produced results that are trained and tested based on 10- Fold Cross-Validations (FCV) and confusion matrix for predicting sentiment classifier accuracy. Background: The sentiment analysis plays a vital role for current generation people for extracting valid decisions about any aspect such as movie rating, education institute or even politics ratings, etc. Sentiment Analysis (SA) or opinion mining has become fascinated scientifically as a research domain for the present environment. The key area is sentiment classification on semi-structured or unstructured data in distinguish languages, which has become a major research aspect. User-Generated Content [UGC] from distinguishing sources has been hiked significantly with rapid growth in a web environment. The huge user-generated data over social media provides substantial value for discovering hidden knowledge or correlations, patterns, and trends or sentiment extraction about any specific entity. SA is a computational analysis to determine the actual opinion of an entity which is expressed in terms of text. SA is also called as computation of emotional polarity expressed over social media as natural text in miscellaneous languages. Usually, the automatic superlative sentiment classifier model depends on feature selection and classification algorithms. Methods: The proposed work used Support vector machine as classification technique and particle swarm optimization technique as feature selection purpose. In this methodology, we tune various permutations and combination parameters in order to obtain expected desired results with kernel and without kernel technique for sentiment classification on three datasets, including airline, global warming, weather sentiment datasets, that are freely hosted for research practices. Results: In the proposed scheme, The proposed method has outperformed with 99.2% of average accuracy to classify the sentiment on different datasets, among other machine learning techniques. The attained high accuracy in classifying sentiment or opinion about review text proves superior effectiveness over existing sentiment classifiers. The current experiment produced results that are trained and tested based on 10- Fold Cross-Validations (FCV) and confusion matrix for predicting sentiment classifier accuracy. Conclusion: The objective of the research issue sentiment classifier accuracy has been hiked with the help of Kernel-based Support Vector Machine (SVM) based on parameter optimization. The optimal feature selection to classify sentiment or opinion towards review documents has been determined with the help of a particle swarm optimization approach. The proposed method utilized three datasets to simulate the results, such as airline sentiment data, weather sentiment data, and global warming data that are freely available datasets.


2020 ◽  
Vol 11 (2) ◽  
pp. 107-111
Author(s):  
Christevan Destitus ◽  
Wella Wella ◽  
Suryasari Suryasari

This study aims to clarify tweets on twitter using the Support Vector Machine and Information Gain methods. The clarification itself aims to find a hyperplane that separates the negative and positive classes. In the research stage, there is a system process, namely text mining, text processing which has stages of tokenizing, filtering, stemming, and term weighting. After that, a feature selection is made by information gain which calculates the entropy value of each word. After that, clarify based on the features that have been selected and the output is in the form of identifying whether the tweet is bully or not. The results of this study found that the Support Vector Machine and Information Gain methods have sufficiently maximum results.


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