scholarly journals The application of supply chain analysis to the evaluation of the effectiveness of social service organizations

Management ◽  
2012 ◽  
Vol 16 (2) ◽  
pp. 199-216
Author(s):  
Jacek Szołtysek ◽  
Aldona Frączkiewicz - Wronka

Abstract The application of supply chain analysis to the evaluation of the effectiveness of social service organizations The identification and analysis of value chains is a way to find the sources of an organization’s in-/efficiency, and an opportunity to explore how an organization is managed. Having in mind that an “organization network” is a form similar, in its functioning, to a separate organization, one may, using the value chain concept, investigate the management of local activity programmes, as of the networks they are. The researched partnerships introduced a management innovation, in that the social service provision organizations were brought together to form one chain. The researched organizations providing social services have introduced innovations in management that are supposed to unite organizations providing social services in a single chain. This kind of approach allows to obtain additional benefits, including the joint management of subjects composing the chain. In practice, it is also connected with sharing benefits between the participants in the chain, as well as replacing the elements of competition and suspicion with cooperation and trust. Delivering value to the beneficiary, under the provision of social services, is important not only from the point of view of humanity, but also in order to maximize the use of resources, usually insufficient to meet all the needs. The presented studies of supply chains of social services in Silesia showed, that some features of these newly created areas being subject of joint management, still crave for numerous improvements. What may help is logistics, in particular business logistics, having years of experience in the area of observation and active participation in the chain management. However, unconditional adaptation of these experiences is not possible due to the fact that developed methods are based on cost and maintenance compromises, which are insensitive to human needs when the service cost for the chain is not sufficiently profitable. Therefore, it is necessary to implement different methods of managing these chains, principles of which are described in the social logistics. The authors are convinced that combination of the efforts of the organizers of social services and experienced logistics professionals can bring a double benefit. In practical terms it may help to improve the delivery of services with no deterioration of their quality, and to increase the range of services (quantitative or qualitative) based on specific resources. In the epistemological dimension it may enable to develop rules to adapt the theory of logistics for the socially significant needs. Therefore, this paper can be considered as the beginning of the discussion in this regard.

POPULATION ◽  
2020 ◽  
Vol 23 (3) ◽  
pp. 71-82
Author(s):  
Marina A. Yantsen

The article is devoted to the actual problem of social services for elderly citizens at home. The whole social service system requires modernization based on the principles of providing social services to form motivation for active longevity and to develop social interaction of the elderly. The article deals with the issues of socialization of older people, its features, objective and subjective factors, the opinions of scientists on the factors, typology of socialization. There are presented the main problems of elderly people receiving services of social service institutions in the Russian Federation, identified on the basis of statistical data. There are outlined directions of the State strategy for development of the system of social services for older generation, improvement of their quality of life and active longevity under the conditions of socio-economic crisis. The author uses the results of own sociological survey of408 elderly respondents receiving social services in the social service institutions for the elderly. The importance of the services related to maintaining healthy and socially active longevity, organization of life and leisure, constructive interaction with relatives, for successful socialization of elderly people is shown. It is established that the most intensive socialization occurs in the process of providing social and socio-medical services. The dominant setting of elderly people is preservation of health; at the same time, it is the state of health that mostly determines the success of socialization of the elderly. For their active and healthy longevity elderly people prefer primarily cultural, educational, sports activities. However, many rely on the support of social service organizations.


2020 ◽  
Vol 23 (3) ◽  
pp. 4-8
Author(s):  
S. S. Memetov ◽  
S. N. Pusin ◽  
N. V. Budnik ◽  
Yu. V. Kobzev ◽  
V. N. Petrova ◽  
...  

The article analyzes the current regulatory and legal framework for the organization of social services for the elderly and disabled in social service institutions on the territory of the Russian Federation. The article reflects the shortcomings of legal documents regarding the organization of work of such institutions to improve the quality and accessibility of social care for patients receiving social services in social service organizations. The assessment of staffing standards is given.


2015 ◽  
Vol 20 (1) ◽  
pp. 189-198
Author(s):  
Rukshan Fernando

Today's world faces unprecedented complexities. Governments, businesses, and nonprofits have far to go in solving these problems. The economic recession of 2007 exposed a significant decline in public and private support for social services (Pitt- Catsouphes & Berzin, 2015) and the need for social workers to facilitate new ways of addressing the complex, interwoven problems of poverty, racism, social inequity, and discrimination. Now more than ever, social workers need to understand how social services can utilize new strategies with new solutions to address these issues (Berzin, 2012). ). Shuman & Fuller (2005) coined the phrase “revolution will not be funded,” indicating that nonprofits all over the country must devise new incomegenerating strategies to empower disadvantaged groups. Although the media reports that the U.S. economy has rebounded, foundations and governments still expect social service nonprofits to leverage new forms of revenue to fulfill their missions. There is also some uncertainty about how nonprofits will be funded long term as local, state, and federal government dollars dry up. In addition, some claim that social service organizations develop complex programs that do not match the interests of funders (Foster, Kim, & Christensen, 2009).


Author(s):  
Е. Филатова ◽  
E. Filatova

The purpose of the article is to discover the latest trends, principles and methods of personnel policy realization of the social service organizations. In the article on the example of the social service organizations the author argues in favor of improvement of the personnel policy of the organization on the basis of the study of the principles and methods of its realization. Monitoring revealed the dynamics changes of directions, principles and methods of personnel policy. The positive and negative aspects of personnel policy are identified. The priority directions of personnel policy are defined, the methods and principles of the personnel policy are specified. The most actual directions of personnel policy are the professional recruitment; evaluation and certification; creating a favourable atmosphere. The administrative methods are the most effective. The priority principle of the personnel policy is the principle of improvement of professional skill.


2019 ◽  
Vol 3 (1) ◽  
pp. 16
Author(s):  
Fauzik Lendriyono ◽  
Demeiati Nur Kusumaningrum ◽  
Winda Hardyanti

The partner of the community service program is the Social Services Council (MPS) at the Muhammadiyah Regional Leadership in Malang Regency. The problem faced by MPS is the lack of updated information about MPS performance through the website of Muhammadiyah Regional Head (PDM). Based on the results of interviews with MPS administrators, this board division has not been able to carry out efforts to disseminate information using technological progress. There were lack of human resources to enhance the role and function of social service organizations in providing data and information. The optimalization of management of an organization's website is absolutely necessary as part of strengthening the image and spread of information. Thus, training on website management is a strategy to answer public needs as well as an effort to strengthen the organizational governance of MPS in Malang Regency. Technically, this training involved: 1) the IT administrator who responsible structurally in the board of management 2) the community service team of UMM as the speakers that internalized the subjects of organizational management, technical news writing and online media management. The results of the training on managing the MPS website have reached the target. MPS administrators has been able to collect and categorize data for online publication. This is indicated by 1) their ability to compile news texts based on the value of public interests and needs; 2) the ability to collect data and information previously obtained to be edited as website material; and 3) the ability to update the website appearance and link with the admin who manage the PDM website.


2021 ◽  
Vol 291 ◽  
pp. 06008
Author(s):  
Ekaterina Ogorodnikova ◽  
Andrey Plakhin ◽  
Konstantin Rostovtsev

The relevance of the study of the processes of training volunteers working in social service organizations is due to the massive use of labor of non-professional participants to provide social services to needy groups of the population. The purpose of this article is to substantiate a conceptual model for organizing regional systems for vocational training and certification of volunteers in the field of social services. The research was carried out on the basis of studying, summarizing and systematizing scientific literature, regulatory documents, training programs for volunteers, and social service standards. As a method of empirical research, a survey of 54 volunteers in the field of social services was used, which revealed the main issues of training for the subsequent provision of services in the field of social services. A review of theoretical sources identified the characteristics of two approaches to training social service volunteers. The first assumes a hierarchical model with a gradual expansion of a volunteer functions, depending on the training programs completed with the receipt of a attestation certificate. The second model involves the training of volunteers directly at the sites of providing social services with the involvement of students from specialized universities. Empirical research has shown that in Russia, in most cases, the training of volunteers in the field of social services is carried out by specialists from institutions in which volunteer activities are carried out in the form of short-term seminars and an oral survey on the presented material. Consequently, it can be stated that there are no full-fledged systems of professional training and certification of volunteers in the field of social services, the construction methodology of which is considered in the works of a number of foreign authors. The formation of such a system in Russia should become one of the target priorities for the development of the volunteer movement, since the specificity of the problems of social services requires special knowledge, skills and abilities.


2017 ◽  
Vol 3 (2) ◽  
pp. 66
Author(s):  
Fauzik Lendriyono

AbstrakGejala sekularisasi organisasi pelayanan sosial semakin masif. Sekularisasi ini disebabkan karena masyarakat semakin rasional pada realitas sosial yang menuntut kualitas pelayanan sosial lebih baik. Masyarakat yang rasional adalah masyarakat yang mampu mengorganisir dan melakukan peran serta tindakan atas dasar pertimbangan logis atas realitas. Hadirnya organisasi menjadi cirri masyarakat rasional. Organisasi adalah bentukan sosial yang berisi kesepakatan gagasan pemikiran, nilai, ideologi dan tujuan. Ketika agama menjadi bagian di dalamnya, maka organisasi menjadi lebih kuat dengan tatanan nilai dan aturan-aturan yang selalu merujuk pada nilai agama sebagai dasar keyakinannya. Keyakinan pada nilai agama menjadi spirit organisasi untuk merancang dan merealisasikan tujuannya. Maka organisasi yang berbasis keagamaan memiliki sensifitas dan orientasi untuk kesejahteraan yang lebih baik. Kesejahteraan tidak hanya bagi obyek, tetapi juga bagi subyek organisasi. Tesis Weber bahwa semakin menguatnya organisasi atau lembaga formal di masyarakat justru akan mempersempit ruang-ruang keagamaan, ternyata tidaklah demikian. Justru dengan hadirnya agama dalam organisasi, maka jangkauan organisasi semakin luas, memasuki sel-sel organisasi secara lebih dalam dan manusiawi.   Kata kunci: keagamaan, organisasi, strategi AbstractSymptoms of secularization of social service organizations are increasingly masiv. This secularization is caused by increasingly rational society in social reality that demands better quality of social services. A rational society is a society capable of organizing and performing action based on logical reasoning of reality. The presence of the organization became the cirri of rational society. Organization is a social form that contains agreement of ideas of thought, value, ideology and purpose. When religion becomes part of it, the organization becomes stronger with the order of values and rules that always refer to the value of religion as the basis of its belief. Confidence in the value of religion becomes the spirit of the organization to design and realize its objectives. Hence religious-based organizations have sensitivity and orientation for better welfare. Welfare is not only for the object, but also for the subject of the organization. Weber's thesis that the strengthening of formal organizations or institutions in society will actually narrow the religious spaces, it is not so. Precisely with the presence of religion within the organization, the scope of the organization increasingly widespread, entering the cells of the organization more deeply and humanely.Keywords: organization, religion, strategy


2018 ◽  
Vol 30 (2) ◽  
pp. 252-265
Author(s):  
Wendy Cadge ◽  
Michael Skaggs

Religious people and organizations have provided services to seafarers in the port of Boston for nearly 200 years. While Boston’s history and present circumstances are specific, the port’s services to seafarers are broadly representative of the history of such provision in ports across the United States. We show how local and global economic changes shaped who worked in the port of Boston. Protestant individuals and organizations provided services to these workers, although the motivation behind the services and their content changed. The overt evangelism of the first generations diminished as mission societies transitioned into religiously-motivated social service organizations. Comprehensive social services and lodging were replaced by services provided on board vessels during increasingly quick turnarounds. While today’s port chaplains describe their work in much different terms than those of generations past, they continue a tradition of Protestant-supported care that has been evident in the port for the past two centuries.


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