Managers as Insiders or Outsiders to Public Organizations

2021 ◽  
pp. 104-122
Author(s):  
Oliver James ◽  
Ayako Nakamura ◽  
Nicolai Petrovsky
Keyword(s):  
Public Sector ◽  
Public Management ◽  
Empirical Finding ◽  
Public Organizations ◽  
The Public ◽  
Career Experience ◽  
Current State ◽  
Top Managers ◽  
Generic Management ◽  
State Of Research

The heart of public management is that the public sector context matters in ways that generic management research typically neglects. Generic management scholarship has found that the degree of match between top managers’ career experience and the characteristics of their current organizations creates managerial fit or misfit. However, public sector management adds the insight of “publicness fit” and the empirical finding that managers appointed from outside of public organizations tend to have shorter tenures, and in some contexts, weaker performance than managers with experience managing inside public organizations. This chapter reviews the current state of research on managerial publicness fit. First, the publicness fit on dimensions of public ownership, funding, and regulation is presented and a systematic review of broader studies of managerial fit for their relevance to the topic is given. Then, review evidence on publicness “insider/outsider” fit and its consequences for the public sector is offered. The third section concludes with an agenda for integrating publicness fit with the other dimensions of managerial fit identified in the review.

A Public Management Approach to the NHS

1989 ◽  
Vol 2 (1) ◽  
pp. 10-19 ◽  
Author(s):  
Lewis Gunn
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Business Management ◽  
Management Approach ◽  
Public And Private ◽  
The Public ◽  
Generic Management ◽  
Management Perspective ◽  
Relative Neglect

This paper considers a public management perspective on management in the public sector. It begins by setting out two contrasting perspectives, those of business management and of public administration. It contends that the present Conservative government has strongly backed a business management approach to the public sector, with the emphasis being placed on the ‘Five Es’ of economy, efficiency, effectiveness, excellence and enterprise. However, it notes the relative neglect of effectiveness in favour of a rather narrow and short-term concern with economy and efficiency. The paper considers the public administration approach which emphasises the normative differences between the public and private sectors. The paper concludes with an examination of the emerging public management perspective which aims to combine the instrumental insights of business or generic management with the normative orientation of public administration.

scholarly journals Conclusion

2021 ◽  
pp. 297-316
Author(s):  
Peter Leisink ◽  
Lotte B. Andersen ◽  
Christian B. Jacobsen ◽  
Eva Knies ◽  
Gene A. Brewer ◽  
...  
Keyword(s):  
Public Sector ◽  
Public Management ◽  
Theoretical Models ◽  
Public Organizations ◽  
Future Research ◽  
Frontline Employees ◽  
Organizational Mission ◽  
The Public ◽  
Methodological Rigor ◽  
As Stress

The concluding chapter synthesizes the insights and gives a comprehensive answer to the volume’s overall question. It sets directions for future research and discusses implications for public organizations’ practice. There is ample evidence that management contributes to performance, both directly and indirectly, through influencing employees’ (public service) motivation, organizational commitment, and job performance. There is also evidence that management contributes to employee outcomes, both positive, such as their job satisfaction and employability, and negative, such as stress and burnout. The chapter reflects critically on the state of public management research and outlines four key issues for future research: (1) work toward an integrated theoretical framework; (2) develop more comprehensive theoretical models; (3) pay attention to the public sector context; and (4) increase methodological rigor. The chapter contends that public management–performance research remains relevant in the era of inter-organizational networks and co-production, if and when studies pay explicit attention to the public sector context and to the frontline employees involved in service production. The chapter advises public organizations to invest in service provision policies that fit the organizational mission and create the conditions for their implementation by frontline managers who can help public employees create public value.

scholarly journals Formation of Regional Public Organizations in Last Quarter of XIX — Early XX Century (Tomsk Province)

2020 ◽  
Vol 1 (10) ◽  
pp. 430-449
Author(s):  
A. V. Filimonov
Keyword(s):  
Local Community ◽  
Public Organizations ◽  
City Government ◽  
Political Organizations ◽  
Job Responsibilities ◽  
Local Society ◽  
The Public ◽  
Current State ◽  
State Of Research ◽  
The Russian Empire

The activity of officials on the formation of public non-political organizations of the Tomsk province in the last quarter of the XIX — early XX centuries is considered. The picture of the current state of research of public organizations and officials of the Russian Empire is presented. Based on the analysis of a number of published and unpublished sources, examples of the participation of representatives of the Tomsk administration in the process of creating various societies are revealed. The features of interaction of officials with representatives of the local society (scientists, political exiles, merchants, industrialists), as well as with city government bodies are highlighted. The main forms of the contribution of the Tomsk bureaucracy to the creation of societies are determined: the development of a charter, a petition to the state to open an organization, a search for like-minded people, and financial support. The author establishes the main reasons for the participation of employees of administrative institutions of the Tomsk province in the formation of new societies: job responsibilities, joint initiative with members of the public, personal interest. A correlation was found between the direction of work of some organizations and the official and non-official activities of civil servants. In general, the potential for establishing interaction between officials and the local community in the process of creating non-political organizations was noted.

scholarly journals Lla evaluación de los gerentes públicos frente a la opinión pública

1969 ◽  
Vol 4 (2) ◽  
pp. 67-80
Author(s):  
Anabelle Castillo López
Keyword(s):  
Public Opinion ◽  
Public Sector ◽  
Private Sector ◽  
Public Management ◽  
Public Organizations ◽  
Public Affairs ◽  
Alternative Methods ◽  
Private Enterprises ◽  
The Public ◽  
The Media

A nivel mundial, la crítica al sector público -que tiene mucho de verdad-, está alcanzando niveles de tal magnitud que ha llevado a los ciudadanos a una enorme pérdida de confianza en dicho sector, tanto así que han sido fácilmente convencidos de que los asuntos públicos deben y pueden resolverse fuera de la institucionalidad de dicho sector. Dichas críticas han conducido también a académicos a proponer cambios en la organización y funcionamiento del sector público. El presente trabajo parte del hecho de que toda esa crítica debe ser conducida a la luz de criterios objetivos, del conocimiento profundo sobre el funcionamiento propio de este sector y tomando en cuenta las características que lo distinguen del sector privado. Se parte aquí de la premisa de que el sector público tiene una serie de complejidades que lo hacen diferente al sector privado y que no se pueden resolver fácilmente, puesto que la cobertura de su funcionamiento requiere llegar a todos los ciudadanos de un país con productos y servicios de alta dificultad, lo que lo obliga a diseñar y poner en funcionamiento sistemas administrativos muy complejos para la prestación de los servicios; siendo ello diferente al sector privado, que tiene mercados cautivos, para productos muy bien delimitados. Desde esta perspectiva, tampoco es suficiente con trasladar la producción de bienes y servicios al sector privado, puesto que estaríamos trasladando todas esas complejidades a ese sector, con lo cual caeríamos en la misma situación, solo que en un sector diferente. Por tal razón, este análisis trata de aportar sobre cuáles son esas características propias del sector público que debemos tomar en cuenta a la hora de evaluarlo y sobre cuáles son parámetros que sí podríamos utilizar para llevar a cabo una evaluación objetiva de las actuaciones del sector público. ABSTRACTPublic sector mal-functioning has long been criticized and, as a result, great disappointment and a loss of confidence have grown among citizens who are now convinced that public activities should be transferred into the private sector. Because of that, academics all over have dedicated time to study this phenomenon and suggested new academic approaches, many of which are oriented to the adoption of alternative methods to manage public organizations as private enterprises or to definitively transfer public activities to private sectors. Therefore, this work tries to point out that, in order to give appropriate judgments or assessments about the public sector, it is necessary to clarify certain complexities that characterize it. These clarifications are important because misjudgments are usually expressed by different evaluators –journalists, auditors, etc. – through the media. That ends up in misunderstandings and a lack of support to public affairs. Clarifications are also necessary not only because people deserve unbiased assessments of the public sector, but also because, probably for them, it is not easy to recognize what is good and what is wrong with the public sector. Moreover, this work shows that there are no easy ways to go around many public affairs because, even though some activities can be transferred to the private sector, not all of them can, and, at the end, due to specific complexities, we will be simply transferring those complexities from one sector to another keeping the problems intact.  It is recognizable that, in the public sector, things can be improved, but expectations over performance should be in accordance with reality. Finally, this study shows some parameters to positively measure public activities in order to monitor and contribute to better governance. KEYWORDS:  PUBLIC MANAGEMENT, PUBLIC SECTOR, EVALUATION, PUBLIC OPINION, EFFICIENCY, EFFECTIVENESS.

scholarly journals Intellectual Capital and Sustainable Economic Performance in the Public Sector: The Context of the New Public Management in Malaysia

2021 ◽  
Vol 13 (14) ◽  
pp. 7885
Author(s):  
Kardina Kamaruddin ◽  
Indra Abeysekera
Keyword(s):  
Public Sector ◽  
Intellectual Capital ◽  
Economic Performance ◽  
Public Management ◽  
Structural Equation ◽  
New Public Management ◽  
The Public ◽  
New Public ◽  
Operational Variables ◽  
Construct Dimensions

The New Public Management allows us to reflect upon whether intellectual capital helps public sector organisations meet their performance benchmarks. Sustainable economic performance gains importance from the public sector’s service ideal. Although there have been empirical endeavours using intellectual capital as operational variables, this study examines the theoretically informed relationship between the intellectual capital construct and its construct dimensions and the sustainable economic performance construct and its construct dimensions. The decision-making inputs of senior officials in the Malaysian public sector are vital for evaluating the relationship, as these officials are the individual strategists of the collective organisational strategy. The study conducted a survey that received 1092 usable responses and analysed them using the structural equation modelling research method. The findings showed a robust theoretical relationship between intellectual capital and sustainable economic performance. Furthermore, the study identified intellectual capital items that play a vital role in supporting public sector sustainable economic performance in Malaysia under New Public Management. The findings provide useful knowledge for public sector officials and policymakers, and for further research.

scholarly journals Accounting and the post-new public management

2018 ◽  
Vol 32 (1) ◽  
pp. 255-279 ◽  
Author(s):  
Ileana Steccolini
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Accounting Research ◽  
Societal Relevance ◽  
New Public ◽  
Public Sector Accounting

Purpose The purpose of this paper is to reflect various pathways for public sector accounting and accountability research in a post-new public management (NPM) context. Design/methodology/approach The paper first discusses the relationship between NPM and public sector accounting research. It then explores the possible stimuli that inter-disciplinary accounting scholars may derive from recent public administration studies, public policy and societal trends, highlighting possible ways to extend public sector accounting research and strengthen dialogue with other disciplines. Findings NPM may have represented a golden age, but also a “golden cage,” for the development of public sector accounting research. The paper reflects possible ways out of this golden cage, discussing future avenues for public sector accounting research. In doing so, it highlights the opportunities offered by re-considering the “public” side of accounting research and shifting the attention from the public sector, seen as a context for public sector accounting research, to publicness, as a concept central to such research. Originality/value The paper calls for stronger engagement with contemporary developments in public administration and policy. This could be achieved by looking at how public sector accounting accounts for, but also impacts on, issues of wider societal relevance, such as co-production and hybridization of public services, austerity, crises and wicked problems, the creation and maintenance of public value and democratic participation.

scholarly journals A Framework for Results Based Management to The Public Sector in Egypt:Challenges and Opportunities

2015 ◽  
Vol 4 (4) ◽  
pp. 23
Author(s):  
Wael Omran Aly
Keyword(s):  
Public Sector ◽  
Public Administration ◽  
Public Management ◽  
Third World ◽  
New Public Management ◽  
National Development ◽  
Arab Countries ◽  
The Public ◽  
Modern Development ◽  
Effective Development

Abstract:After the Second World War, the newly emerged independent third world countries faced immense problems such as poverty, illiteracy, poor health, low agriculture and industrial productivity and social instability. The idea of development administration was born with the above-stated pragmatic concern. Since then, third world countries strived to adopt development administration principles and techniques; in order to transform their conventional traditional public administration into modern development administration that can lead the prospective development.Such conventional public administration deals with regulatory aspects of administration such as law and order, judicial administration and revenue collection, development administration is concerned with the socio-economic developmental activities. Thus, traditional public administration is structure-oriented while developmental administration is action- oriented. Many third world countries failed in realizing such desired shift by converting its conventional public administration to effective development administration; able to achieve the intended national development via the formulation and the implementation of plans, policies, programs and projects necessary for sustainable development purposes. Such bad governance had led the people to go up against such government; as it happens lately in some Arab countries like Egypt and Tunisia.Therefore, the public sector in Egypt need to be deregulated, a new results-based management is a must; to hold managers accountable. This is a fundamental change: holding managers accountable for what they do, not how they do it. The public sector reform initiatives (especially the New Public management –NPM) have resulted in changing the accountability concept; from accountability in terms of procedural compliance to accountability in terms of efficiency and results (effectiveness and cost effectiveness).  

scholarly journals New public management and the rise of public sector performance audit

2018 ◽  
Vol 32 (1) ◽  
pp. 280-306 ◽  
Author(s):  
Lee D. Parker ◽  
Kerry Jacobs ◽  
Jana Schmitz
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Content Type ◽  
The Public ◽  
Key Stakeholders ◽  
New Public ◽  
Performance Audit ◽  
Performance Auditing ◽  
Strong Control

Purpose In the context of global new public management reform trends and the associated phenomenon of performance auditing (PA), the purpose of this paper is to explore the rise of performance audit in Australia and examines its focus across audit jurisdictions and the role key stakeholders play in driving its practice. Design/methodology/approach The study adopts a multi-jurisdictional analysis of PA in Australia to explore its scale and focus, drawing on the theoretical tools of Goffman. Documentary analysis and interview methods are employed. Findings Performance audit growth has continued but not always consistently over time and across audit jurisdictions. Despite auditor discourse concerning backstage performance audit intentions being strongly focussed on evaluating programme outcomes, published front stage reports retain a strong control focus. While this appears to reflect Auditors-General (AGs) reluctance to critique government policy, nonetheless there are signs of direct and indirectly recursive relationships emerging between AGs and parliamentarians, the media and the public. Research limitations/implications PA merits renewed researcher attention as it is now an established process but with ongoing variability in focus and stakeholder influence. Social implications As an audit technology now well-embedded in the public sector accountability setting, it offers potential insights into matters of local, state and national importance for parliament and the public, but exhibits variable underlying drivers, agendas and styles of presentation that have the capacity to enhance or detract from the public interest. Originality/value Performance audit emerges as a complex practice deployed as a mask by auditors in managing their relationship with key stakeholders.

scholarly journals Identifying Strategies for Managing Critical Success Factors of BPM initiatives in Brazilian Public Organizations

2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana
Keyword(s):  
Public Sector ◽  
Focus Group ◽  
Business Process ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Public Organizations ◽  
The Public ◽  
Critical Success

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.

scholarly journals PUBLIC SECTOR PROPERTY MANAGEMENT REFORM TO ENHANCE THE ECONOMIC DEVELOPMENT: CROATIA AND BOSNIA AND HERZEGOVINA CURRENT STATE AND INTERNATIONAL PERSPECTIVES

2017 ◽  
pp. 436-461
Keyword(s):  
Economic Development ◽  
Public Sector ◽  
Bosnia And Herzegovina ◽  
Asset Management ◽  
Financial Management ◽  
Property Management ◽  
Real Property ◽  
Management Reform ◽  
The Public ◽  
Current State

Property asset management can be defined as the process of decision – making and implementation relating to the acquisition, use, and disposition of real property. This definition applies to both the private and public sectors, even though in the government sector, the term itself was not in common usage until recently. Over last two decades, however, a new discipline has emerged that looks more critically at the important component of public wealth and seeks to apply standards of economic efficiency and effective organizational and resource management. Public sector property management has been regarded as a structured process that seeks to ensure best value for money in serving the strategic public sector needs and enhancing the economic development and competitiveness. There are governments that are only beginning to seek improvements in the management of publicly owned property with a goal of putting into use various types of government asset items, under the supervision of professional management, with a view to ensuring quality public services and welfare to the citizens, governments that have just recently embarked in the long term financial management reforms and strategic public sector property management reform in particular, and governments called “advanced reformers” offering their conceptual and valuable practical experience in the sphere of public property management. Starting from the concept that public authorities have to be fully accountable to the public and that the whole of government assets need and can be effectively managed, and widely accepted thesis that effective government asset management is a very important generator for creating a supportive entrepreneurial environment, and raising the competitiveness of the entire economy, in this paper we analyse the drivers of international property management reforms in the public sector and provide a comment on public sector property management in developed countries and (post) transition countries. Then we analyse the characteristics of commenced public sector property management reform in Croatia which may be considered as challenges ahead of Bosnia and Herzegovina authorities in structuring their national public sector property management reform, given the current state of play.

Sign in / Sign up

Export Citation Format

Share Document