Purpose
What are the responsibilities of libraries, if there is any, in the personal process of constructing cultural identity? The purpose of this paper is to find answers to this question and pose several others such as: Can the author define a standard for creating group identity, for instance, by involving or integrating tools and experiences from the area of bibliotherapy? How can libraries support their patrons to work with their tradition, on their tradition, i.e. to create their own cultural identity?
Design/methodology/approach
The author provides with proposals to develop library services to meet new expectations that are raised by the increasing importance of bridging communities of different cultural backgrounds.
Findings
By expanding the scope of bibliotherapy, the author might assist in solving social problems and international tensions. The author should consider the possibility of running projects involving historians, culture experts and bibliotherapists to build a shared digital corpus and design specific tools for research and constructing common narratives. To find common cultural references in a multicultural environment is a challenge that requires openness in many fields. Public libraries are mainly at the frontline. There are some old responsibilities that need to be refined under the changing circumstances; new tasks and principals might emerge.
Originality/value
Despite the role of libraries in creating cultural identity is emphasized by a couple of relevant IFLA and UNESCO documents, there are no specific guides on methods to implement. A few ideas have been outlined in this paper about how libraries could contribute to bringing cultures together and challenge prejudices and stereotypes.
Lessons learned: a meta-synthesis examining library spaces, services and resources during COVID-19
